Volvo XC90 Complaints (2004)

462 consumer complaints on file.

#10359974October 11, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION FAILURE ON 2004 VOLVO XC90. THIS IS A KNOWN PROBLEM BY VOLVO BUT THEY HAVEN'T ISSUED A FORMAL RECALL. THE SERVICE DEPARTMENT I DEAL WITH STATED THEY REPLACE ON AVERAGE 10 A MONTH. THE AVERAGE COST THAT OWNERS ARE FACING IS $7000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10359195October 4, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
"TRANSMISSION SERVICE URGENT"LIGHT IS ON. I PURCHASED THIS VEHICLE "NEW" IN JULY 2003. CURRENTLY HAS 87,000 MILES. NOTICED SLIPPAGE OVER ONE YEAR AGO. ACCELERATION AT TIMES AFTER BEING STOPPED VEHICLE WOULD HESITATE FROM SLIPPAGE, DANGEROUS AT INTERSECTIONS MAKING TURNS IN FRONT OF ONCOMING TRAFFIC. RESEARCHED ONLINE AND DISCOVERED THIS MODEL HAS NUMEROUS, NUMEROUS REPORTS AND COMPLAINTS REGARDING TRANSMISSION FAILURES WITH A WIDE RANGE OF MILEAGE. VEHICLE ROLLED BACK AFTER BEING STOPPED AT A INTERSECTION TODAY 10/04/10 AND I STRUGGLED TO GET VEHICLE TO ACCELERATE AND GET IT HOME. BARELY MADE IT INTO THE GARAGE WHEN I NOTICED THE TRANSMISSION SERVICE LIGHT WAS ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10358834October 2, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
2004 VOLVO XC 90 AND TRANSMISSION IS FAILED AS WELL AS MOTOR MOUNTS, WHEEL BEARING BOOTS, ETC. DEALER KNOWS ABOUT THESE RECURRING ISSUES WITH OTHERS OF SAME YEAR, BUT CLAIMS IT IS ONLY MY ISSUE. PURCHASE PRICE WAS ~$55K AND WITH ONLY 106K MILES I SHOULD NOT NOW HAVE TO SPEND ~$5K FOR A NEW TRANNY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10358615October 1, 2010
STEERING
TL*THE CONTACT OWNS A 2004 VOLVO XC90. WHILE TRAVELING 35-45 MPH THE CONTACT NOTICED THAT THE FRONT DRIVER SIDE TIRE HAD SUDDENLY TURNED OUTWARD RUBBING AGAINST THE WHEEL WHICH CAUSED THE VEHICLE TO COME TO STOP. THE VEHICLE WAS NOT DIAGNOSED AND THERE WERE NO PRIOR WARNINGS. THE CURRENT AND FAILURE MILEAGES WERE 77000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10357363September 24, 2010
EXTERIOR LIGHTING
THERE IS A LOW BEAM FAILURE INTERMITTENTLY ON THE DRIVER'S SIDE REGARDLESS OF WHETHER I'M USING THE DAYTIME RUNNING LIGHTS OR THE BI-XENON HEADLIGHTS. THE BULB HAS BEEN REPLACED, FUSES CHECKED, WIRING CONNECTIONS CHECKED AND THE FAILURE CONTINUES. THE ONLY INCIDENT THIS HAS CAUSED HAS BEEN A WARNING FROM A POLICE OFFICER ABOUT GETTING IT REPAIRED. I HAVE TAKEN IT BACK TO THE DEALERSHIP TWICE AND THEY INDICATE THAT EVERYTHING IS RUNNING FINE, HOWEVER THE BULB FAILURE TYPICALLY HAPPENS AFTER THE CAR HAS WARMED UP AND HAS BEEN DRIVEN FOR A WHILE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10356952September 22, 2010
ELECTRICAL SYSTEM
WHILE DRIVING IN RAIN ABOUT TWO OURS LEFT HEADLIGHT WENT OUT TWICE BUT CAME BACK ON, ALMOST FLICKERING MOTION. NOTICED THAT THE ELECTRICAL SYSTEM INSIDE CAR FLICKERED AS WELL. HEAD LIGHT WENT OUT AGAIN FOR THIRD TIME AND SO I PULLED OVER AND TURN THE CAR OFF AND BACK ON AND WAS FINE. CONTINUED DRIVING FOR ANOTHER 30 MINS WHEN ALL OF A SUDDEN ENTIRE ELECTRICAL SYSTEM WENT OUT DURING DRIVING. TOTAL BLACKNESS. THE ONLY THING I COULD DO WAS STEER TO THE SIDE OF THE ROAD AND STOP. TURNED THE CAR OFF AGAIN AND BACK ON AND WORKED FINE BUT HAD "SRS" AIRBAG WARNING LIGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10356877September 21, 2010
ELECTRICAL SYSTEM
COMING HOME TO SOUTHERN CALIFORNIA FROM A TRIP IN ARIZONA AND DRIVING AT NIGHT THOUGH THE NEVADA DESERT. WEATHER WAS NICE, DRY CONDITIONS, LIGHT TRAFFIC ( THE SUN HAD SET ABOUT 7:00 IN THE EVENING) - JANUARY 2008 AND WE WERE CRUISING AT ABOUT 65 MPH. AT ABOUT 50 MILES OUTSIDE BANNING THE CAR HAD A POWER SURGE, AND IT FELT AS IF WE WENT OVER A BUMP ON THE ROAD, THERE WAS A QUICK FLICKER IN ALL LIGHTS AND THE NAVIGATION SYSTEM RESET. THE RECOVERY WAS ALMOST IMMEDIATE AND DID NOT THINK MUCH OF IT. ABOUT HALF HOUR LATER IT HAPPENED AGAIN. THIS TIME STARTED TO WORRY ABOUT THE CAR AS IT WAS DARK, HAD SMALL KIDS IN THE CAR AND WE WERE IN THE MIDDLE OF NOWHERE, DESERT FOR MILES AND MILES. SO, WITH NO OPTIONS WE KEPT DRIVING. ABOUT TEN MINUTES LATER IT HAPPENED AGAIN. THIS TIME THERE WAS NO RECOVERY. ALL LIGHTS, INSTRUMENT PANEL, HEADLIGHTS, EMERGENCY LIGHTS, REAR LIGHT ALL OUT. THE CAR WAS PITCH BLACK. I BELIEVE ONLY THE FOG LIGHTS WERE WORKING BUT WAS WORRIED ABOUT VISIBILITY ON THE ROAD AS WE HAD NO REAR LIGHTS WHAT SO EVER AND THE MAJORITY OF THE TRAFFIC AT NIGHT ON THE I-10 IS TRUCKS. DROVE ON SHOULDER FOR ABOUT 2 MILES AND TOOK THE NEXT EXIT. SMALL GAS STATION ONLY, NO REPAIR SHOP, NO MOTEL NOTHING; ONLY A TRUCK STOP. AFTER A SMALL RESPITE WE STATED UP THE CAR AGAIN AND ENGINE AND ALL LIGHTS WERE AGAIN FUNCTIONAL. I WAS TERRIFIED OF DRIVING THE CAR HOME STILL OVER 100 MILES AWAY AND NO WHERE NEAR CIVILIZATION, BUT SINCE WE HAD NO OTHER CHOICE WE DID. NO FURTHER INCIDENTS UPON GETTING HOME. DEALER HAD NO IDEA WHAT COULD HAVE CAUSED THAT, THEY UPDATE COMPUTER CODES, AND A CONTROL MODULE. TO THIS DATE THEY STILL DO NOT KNOW WHAT COULD HAVE CAUSED THAT. WE ARE VERY LUCKY TO HAVE NOT GOTTEN INTO AN ACCIDENT OR WORSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10356409September 15, 2010
AIR BAGS:FRONTAL, POWER TRAIN:AXLE ASSEMBLY
2004 VOLVO XC90. CONSUMER STATES PROBLEM WITH TRANSMISSION *TGW THE CONSUMER STATED THE VEHICLE WAS JUMPING INTO GEAR OR LUNGING WHEN HE APPLIED THE ACCELERATOR PEDAL. THE CONSUMER STATED THE ORIGINAL TRANSMISSION WAS REPLACED AT 53,000 MILES IN 2008. THE DEALER PERFORMED A DIAGNOSTIC CHECK AND DETERMINED THAT THE FRONT AXLE HAD LOST A PLUG AND THAT THE TRANSMISSION HAD BECOME CONTAMINATED AND THAT WAS THE CAUSE OF THE JUMPING IN THE TRANSMISSION. THE REPAIR OF THE FRONT AXLE AND TRANSMISSION FLUSH WAS APPROVED AT VOLVO'S COST. HOWEVER, DIAGNOSTICS ALSO REVEALED THE PASSENGER SIDE AIR BAG WAS DEFECTIVE AND NEEDED TO BE REPLACED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10355566September 14, 2010
ELECTRICAL SYSTEM
WHILE DRIVING AT NIGHT AFTER PICKING UP SOCCER CARPOOL, LOW BEAM HEAD LIGHTS WOULD INTERMITTENTLY GO OFF, CAUSING A MESSAGE TO APPEAR OF LOW BEAM BULB FAILURE THEN AFTER A 5 SECONDS WOULD COME BACK ON AND THE MESSAGE WOULD DISAPPEAR. THIS OCCURRED 4 OR 5 TIMES WITHIN A COUPLE OF MINUTES THEN NEVER OCCURRED AGAIN DURING THIS TRIP. THIS IS THE SECOND TIME IN THE PAST 2 WEEKS WE HAVE EXPERIENCED THIS PROBLEM. FORTUNATELY BOTH OCCURRENCES OCCURRED DURING LOW SPEED DRIVING IN WELL LIT AREAS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10355019September 11, 2010
ELECTRICAL SYSTEM
MY 2004 VOLVO XC90 SEF HAS BEEN EXPERIENCING INTERMITTENT ENGINE FAILURES/POWER SHORTAGES FOR THE PAST SEVERAL MONTHS. AFTER DRIVING FOR APPROXIMATELY 1 HOUR, OFTEN AT HIGHWAY SPEEDS, THE CAR WILL MAKE A LARGE SOUND AND INTERMITTENTLY JERK, AND SIMULTANEOUSLY THE GAUGES GO DOWN, EXTERIOR LIGHTS GO OUT, INTERIOR LIGHTS MAY GO ON, RADIO SHUTS OFF, WIPERS CYCLE ONCE, AIR/HEAT GOES OFF. THIS LASTS APPROXIMATELY ONE SECOND, HOWEVER, AT TIMES THE INTERIOR LIGHTS WILL NOT SHUT OFF UNTIL THE CAR IS RESTARTED. ONCE THE PROBLEM BEGINS, IT HAPPENS INTERMITTENTLY (5+ TIMES) UNTIL THE CAR IS SHUT OFF AND NOT USED FOR A PERIOD OF TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10354896September 10, 2010
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
MY HEADLIGHTS, DRIVING LIGHTS, PARK LIGHTS, AND TURN SIGNALS ARE NOT WORKING. THIS BEGAN WHEN I STARTED TO GO SOMEWHERE LAST NIGHT. ALL OF THESE THINGS WERE WORKING THE DAY BEFORE. THE TAIL LIGHTS, TURN SIGNALS, AND BRAKE LIGHTS ARE WORKING IN THE REAR. MY VEHICLE IS GARAGED WHEN IT IS NOT IN USE. MY RADIO, CD PLAYER, OR SATELLITE RADIO WOULD NOT OPERATE 2 DAYS AGO AND STARTED WORKING THE NEXT TIME I STARTED MY CAR. ABOUT 2 WEEKS AGO THE CAR WOULDN'T START. IT ACTED LIKE THE SECURITY SYSTEM HAD BEEN ACTIVATED AS IT WOULD CRANK, BUT NOT START. I WAITED FOR ABOUT AN HOUR AND TRIED IT AGAIN AND IT STARTED THE FIRST TIME. I HAVE CHECKED ALL FUSES. I AM TAKING IT TO THE REPAIR SHOP TODAY TO SEE IF THEY CAN FIGURE OUT WHAT IS HAPPENING. THESE PROBLEMS ARE INTERMITTENT AND DO NOT REPEAT OFTEN ENOUGH TO DIAGNOSE PROPERLY. I CAN SEE THIS BEING VERY DANGEROUS IF I WERE DRIVING AT NIGHT AND THE HEADLIGHTS WENT OUT. I LIVE IN A RURAL AREA WITH A LARGE DEER POPULATION AND IT IS HARD ENOUGH TO AVOID THEM WITH THE HEADLIGHTS WORKING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10354163September 7, 2010
EXTERIOR LIGHTING
MAIN HEADLIGHT SYSTEM FAILURE DUE TO ELECTRICAL SYSTEM DEFECT. IN 2006 BOTH VEHICLE HEAD LIGHTS STOPPED WORKING. ON 07/03/06 MAIN BEAM FUSE REPLACED BY DEALER TO CORRECT PROBLEM. IN 2010 RIGHT-SIDE HEADLIGHT STOPPED WORKING. CUSTOMER REPLACED BULB PER DASH WARNING LIGHT BUT DID NOT CORRECT PROBLEM. CUSTOMER INSPECTION OF BULB CONTACTS AND BULB HOLDER SHOWED EVIDENCE OF HIGH HEAT DUE TO MELTING OF METAL AND PLASTIC. ON 07/16/10 VOLVO DEALER REPLACED HEADLIGHT BALLAST, CONTROL MODULE, CONTACT UNIT AND BULB. RIGHT HEADLIGHT PROBLEM CORRECTED AT COST OF $435.09 - BALLAST & CONTROL MODULE; $108.90 - CONTACT UNIT; AND $162.00 - BULB, PLUS LABOR. CURRENT PROBLEM IS LEFT-SIDE HEADLIGHT NOT WORKING AND APPEARS TO BE A REPEAT OF PREVIOUS RIGHT-SIDE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10354016September 6, 2010
ELECTRICAL SYSTEM, AIR BAGS
THE VEHICLE IS INTERMITTENTLY SHUTTING OFF WHILE DRIVING ON THE PRIVATE ROADS OR FREEWAY, ALL ELECTRICAL EQUIPMENT (DASHBOARD, GAUGES, STEREO, SOME WINDOWS, DRIVING TRANNY CHANGER - CAN'T SHIFT), AND ALL OTHER ITEMS ARE GOING OUT. THE POWER OF THE VEHICLE WILL STALL FOR 1/2 SECOND IN AS MANY AS 3-5 TIMES DURING AN EPISODE. ULTIMATELY RESULTING IN ALL ELECTRICAL POWER FAILING. THIS APPEARS TO ALSO BE CAUSING THE BATTER TO NOT BE CHARGED. THE BATTERY IS NEW, PURCHASED A FEW DAYS AGO TO SEE IF THIS WOULD RESOLVE THE ISSUE, WHICH IT DIDN'T. THUS THE CAR CANNOT BE STARTED AFTER A FEW DAYS OF DRIVING WITHOUT TRICKLE-CHARGING THE BATTERY. THE SRS BAGGAGE WARNING HAS NOT BECOME ENGAGED. I AM THE SECOND OWNER OF THIS VEHICLE, IT DOESN'T APPEAR THROUGH CARFAX OR OTHER RECORDS HISTORY THAT THE PREVIOUS OWNER HAD REPAIRED THESE ISSUES. THIS IS VERY CONCERNING, BECAUSE THIS COULD CAUSE AN ACCIDENT, LEAVE ME OR MY FAMILY STRANDED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10353902September 4, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
FAILED TRANSMISSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10353599September 2, 2010
EXTERIOR LIGHTING
2004 VOLVO XC90 HEADLIGHT FAILURE. HEADLIGHTS FAILED MONDAY, AUGUST 30TH IN THE EVENING. I HAVE YET TO TAKE IT TO THE VOLVO DEALERSHIP, BUT SEARCHED ONLINE AND NOTICED THAT THIS IS A CONCERN FOR OTHER OWNERS AND THE NHTSA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10353608September 2, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
VOLVO CX90 2004 FAULTY TRANSMISSION. THE TRANSMISSION ON MY CAR FAILED...NO WARNING, NO TRANSMISSION LIGHT. VOLVO HAS PLACED A FAULTY GM TRANSMISSION IN THE CAR AND THEY NEED TO RECALL IT. IT IS A SAFETY ISSUE AND A COST ISSUE. VOLVO, I BELIEVE IS AWARE OF THIS ISSUE AND THEY NEED TO STEP UP AND FIX IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10352818August 30, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
2004 VOLVO XC90 TRANSMISSION FAILURE - THE TRANSMISSION FAILED IN MY VOLVO AT 106,000 MILES. THIS IS THE 3RD TRANSMISSION THAT HAS BEEN INSTALLED IN THE VEHICLE. THE COST TO ME WAS $3000.00. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10352361August 27, 2010
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2004 VOLVO XC90. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE BECAME UNRESPONSIVE TO THE CONTACTS ATTEMPTS TO ACCELERATE. ALL ELECTRICAL COMPONENTS ALSO FAILED. THE VEHICLE WAS PULLED OVER AND SHUT OFF FOR APPROXIMATELY 3 HOURS. UPON RESTART, THE VEHICLE WOULD DRIVE AS NORMAL BUT ALL OF THE WARNING INDICATOR LIGHTS ON THE DASHBOARD WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE FAILURE WAS UNABLE TO BE DIAGNOSED AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED TWICE AND THE VEHICLE WAS TAKEN BACK TO THE INDEPENDENT MECHANIC. THE MECHANIC WAS STILL UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 94,000 AND THE CURRENT MILEAGE WAS 97,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10351209August 23, 2010
ENGINE AND ENGINE COOLING:ENGINE
TL* THE CONTACT OWNS A 2004 VOLVO XC90. WHILE DRIVING 60 MPH, THE ENGINE STALLED WITH THE ILLUMINATION OF THE BRAKE AND AIR BAG WARNING LIGHTS. THE CONTACT WAS ABLE TO RESTART THE VEHICLE WITHIN FIVE MINUTES AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS AWAITING THE RESULTS OF THE DIAGNOSTIC TEST. THE MANUFACTURER WAS NOT CONTACTED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 115,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10351179August 22, 2010
ELECTRICAL SYSTEM
OUR 2004 VOLVO XC90 HAS BEEN EXPERIENCING INTERMITTENT POWER SHORTAGES FOR THE PAST SEVERAL MONTHS. AFTER DRIVING FOR APPROXIMATELY 1 HOUR, OFTEN AT HIGHWAY SPEEDS, THE CAR WILL INTERMITTENTLY JERK, AND SIMULTANEOUSLY THE GAUGES GO DOWN, EXTERIOR LIGHTS GO OUT, INTERIOR LIGHTS MAY GO ON, RADIO SHUTS OFF, WIPERS CYCLE ONCE, AIR/HEAT GOES OFF. THIS LASTS APPROXIMATELY ONE SECOND, HOWEVER, AT TIMES THE INTERIOR LIGHTS WILL NOT SHUT OFF UNTIL THE CAR IS RESTARTED. ONCE THE PROBLEM BEGINS, IT HAPPENS INTERMITTENTLY (5+ TIMES) UNTIL THE CAR IS SHUT OFF AND NOT USED FOR A PERIOD OF TIME (I.E. YOU REACH YOUR DESTINATION). WE HAVE HAD OUR VOLVO DEALER LOOK AT IT TWICE, AND BOTH TIMES THEY WERE UNABLE TO DIAGNOSE THE PROBLEM. TODAY, AFTER DRIVING FOR APPROXIMATELY TWO HOURS, THE CAR LOST ELECTRICAL FUNCTION COMPLETELY. WE HAD NO USE OF GAUGES, BLINKERS, HAZARD LIGHTS, RADIO, AIR CONDITIONING, HEADLIGHTS AND BRAKE LIGHTS. WINDSHIELD WIPERS HAD POWER AND WERE MOVING WHILE ON THE AUTOMATIC SETTING, WITHOUT ANY RAIN TO AUTOMATE THEM. AN ABS ERROR LIGHT CAME ON BUT WE WERE ABLE TO USE THE BRAKE AND GAS PEDAL. WE WERE DRIVING APPROXIMATELY 65 MPH ON A HIGHWAY AND WERE LUCKILY ABLE TO EXIT WITHOUT HAVING THE USE OF BLINKERS OR BRAKE LIGHTS. WHEN WE TURNED THE CAR OFF AND BACK ON, WE RESUMED POWER, BUT HAD AN SRS WARNING LIGHT APPEAR. AFTER DOING RESEARCH ON VOLVO-FORUMS.COM AND ABOUTAUTOMOBILE.COM, WE HAVE DISCOVERED THIS TO BE AN ISSUE MANY (50+) 2004 XC90 DRIVERS HAVE EXPERIENCED. WE FEEL VERY LUCKY THAT THIS HAPPENED DURING THE DAY, BECAUSE THE SITUATION COULD HAVE BEEN MUCH MORE DANGEROUS ON A 4-LANE HIGHWAY IN THE DARK. WE DO NOT FEEL SAFE DRIVING THIS CAR AND WILL BE TAKING IT TO OUR VOLVO DEALER TOMORROW MORNING AND DEMANDING A RESPONSE TO THE PROBLEM. FROM WHAT WE HAVE READ FROM OTHERS, IT APPEARS TO NEED A NEW CEM. GIVEN THE NUMBER OF IDENTICAL COMPLAINTS ON IDENTICAL MODELS, IT SEEMS TO BE A DEFECT WITH THE CEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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