Volkswagen Tiguan Complaints (2011)

162 consumer complaints on file.

#11286988December 4, 2019
STEERING, UNKNOWN OR OTHER
I OWN A 2011 VW TIGUAN AND IS THE WORST CAR I'VE EVER OWNED. 1. INITIALLY I HAD A BAD TURBO AT 60,000 MILES. CHECK ENGINE LIGHT SHOWED AND ENDED UP A BAD TURBO. 2. A BAD OIL LEAK FROM ONE OF THE ENGINE GASKET ONLY HAPPENED WHEN DRIVING 3. A BAD COOLANT LEAK. I WAS DRIVING AND I SAW THE OVERHEATING LIGHT ON I PULLED OVER AND ADDED COOLANT 5 MINUTES LATER WAS EMPTY AGAIN. 4. BAD POWER STEERING PUMP I WAS TURNING AND HEADS SOMETHING MAKING NOISE ON THE STEERING AND HAD TO REPLACE BEFORE SOMETHING MAJOR HAPPENED. AND NEXT I'M GETTING RID OF IT. TO BAD VERY BAD EXPERIENCE OWNING ONE OF THIS. AND I ONLY HAVE 80,000 MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11271595October 28, 2019
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2011 VOLKSWAGEN TIGUAN. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V569000(EXTERIOR LIGHTING). THE CONTACT TOOK THE VEHICLE TO LEITH VOLKSWAGEN OF CARY (2300 AUTOPARK BLVD, CARY, NC 27511, (919) 297-1640) FOR THE RECALL REPAIR. WHILE DRIVING 55 MPH, THE EXTERIOR LIGHTING FAILED AND TURNED OFF WITHOUT WARNING. AFTER THE LIGHTING FAILURE, SEVERAL ERROR MESSAGES APPEARED ON THE INSTRUMENT PANEL. THE CONTACT TOOK THE VEHICLE BACK TO THE SAME DEALER AND WAS INFORMED THAT THE FUSE BOX NEEDED TO BE REPLACED, WHICH WAS NOT COVERED IN THE INITIAL RECALL. THE CONTACT WAS INFORMED THAT HE WOULD HAVE TO PAY OUT OF POCKET TO HAVE THE VEHICLE REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND WAS INFORMED THAT THEY COULD NOT ASSIST BECAUSE THE VEHICLE HAD PREVIOUSLY BEEN SERVICED PER THE RECALL. THE VEHICLE HAS BEEN REPAIRED. THE FAILURE MILEAGE WAS 83,000. *LN*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258778September 29, 2019
UNKNOWN OR OTHER
THE FUEL INDICATOR (GAUGE) IN THE INSTRUMENT PANEL DOES NOT TELL HOW MUCH FUEL IS IN THE VEHICLE. I BOUGHT THIS CAR USED BUT AS A "CERTIFIED" VEHICLE. I WOULD EXPECT THIS TO LAST LONGER AS I HAVE NEVER HAD ONE TO GO OUT ON A VEHICLE. IT NEVER TELLS HOW MUCH FUEL IS IN THE VEHICLE WHETHER IT IS STILL, BEING DRIVEN, HOT, COLD, OR WHATEVER. IT JUST DOESN'T WORK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255769September 16, 2019
VEHICLE SPEED CONTROL
IN A SHOPPING CENTER PARKING LOT. AS I WAS PULLING INTO A PARKING SPOT, THE VEHICLE SURGED FORWARD, GAS PEDAL STUCK. PROCEEDED TO JUMP THE CURB, RAN OVER A SIGN, AND THEN INTO A LARGE FLOWER POT. ALL THE WHILE MOTOR RUNNING AT HIGH RPM'S, UNTIL THE IGNITION WAS TURNED OFF. THE ENTIRE FRONT OF THE CAR WAS DAMAGED.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11244428August 16, 2019
ENGINE
HAVE HAD 3 VW WATER PUMP FAILURES WITHIN THE PAST 11 MONTHS. THE ORIGINAL WATER PUMP FAILED IN SEPTEMBER 2018; THE REPLACEMENT FAILED IN JUNE 2019; AND ANOTHER REPLACEMENT FAILED IN AUGUST 2019. ALL INSTALLED AT AAA APPROVED MECHANIC SHOPS. COOLANT WOULD RUN LOW AND WHEN ALERTED TO THIS, IT COULD BE OBSERVED FLOWING ONTO THE GROUND WHILE THE VEHICLE ENGINE WAS RUNNING AND THE CAR IN MOTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11219094June 10, 2019
AIR BAGS
MANUFACTURER RECALL NUMBER 69L2 NHTSA RECALL NUMBER 15V483 THE DEALER REFUSE COMPLETE THE RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217991June 5, 2019
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
BELT TENSIONER NOISE /MORNING STARTUP ROUGH IDLE AND MISFIRING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206831May 10, 2019
AIR BAGS
TL* THE CONTACT OWNED A 2011 VOLKSWAGEN TIGUAN. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, WHEN APPROXIMATING A GREEN LIGHT, THE VEHICLE IN FRONT MADE A SUDDEN COMPLETE STOP CAUSING THE CONTACT'S VEHICLE CRASH INTO THE REAR OF THE VEHICLE. THE AIR BAGS FAILED TO DEPLOY. MEDICAL ATTENTION WAS SOUGHT FOR THE CONTACT BUT THE INJURIES SUSTAINED WERE UNKNOWN. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN IMPOUND LOT. THE DEALER WAS NOT INFORMED OF FAILURE. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 102,000. THE VIN WAS NOT AVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11192608March 30, 2019
ENGINE
ENGINE SHUT OFF AT A STOPPED POSITION RANDOMLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191727March 26, 2019
SEATS, UNKNOWN OR OTHER
I HAVE A PROBLEM WITH MY PANORAMIC SUN SHADE IS SAGGING COST A LOT OF MONEY TO REPAIR...1500 AND UP ... MANY PEOPLE ARE HAVING THE SAME PROBLEM WITH SOMEHOW IT'S A POOR DESIGN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11162390December 19, 2018
ENGINE
REAR MAIN OIL SEAL DESIGN IS INSIGNIFICANT. MY BLOWN OUT SEAL LEAKED OIL ONTO HEATED ENGINE COMPONENTS AND CAUSED SMOKE/OIL VAPORS TO BE PULLED INTO CABIN AREA. VEHICLE FIRE COULD HAVE BEEN POSSIBLE. THE VEHICLE WAS PARKED AND IDLING AT THE TIME OF THE INCIDENT BUT COULD HAVE JUST AS WELL BEEN DRIVING DOWN THE ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11145354November 5, 2018
AIR BAGS
THERE WAS NO CRASH OR PHYSICAL DAMAGE TO MY VEHICLE, AIRBAG SYSTEM IS MALFUNCTIONING. FOR ABOUT A WEEK NOW, "ERROR: AIRBAG" MESSAGE IS SHOWN UP ON DASHBOARD AND THE AIRBAG LIGHT HAS TURNED ON. IN ADDITION TO THAT, EVEN I BUCKLED UP, WHEN I MAKE A RIGHT TURN SEAT BELT ALARM IS BEEPING AND SEAT BELT LIGHT HAS TURNED ON WHILE I AM DRIVING. I AM CONCERNING ABOUT THIS SERIOUS SAFETY ISSUE. I AM DRIVING MY CAR EVERYDAY WITH POTENTIAL THREAT OF ACCIDENT WITHOUT AIRBAGS BEING DEPLOYED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11145177November 4, 2018
ENGINE
ENGINE OIL LEAK WAS NOTICED FIRST WHEN PARKED. AFTER FIRST REPAIR (NOVEMBER 01, 2018), IT STARTED TO LEAK AGAIN ONLY AFTER TWO DAYS FROM REPAIR. THEN IT WAS AGAIN REPAIRED, BUT IT STARTED TO LEAK THE SAME DAY AGAIN EVEN A NEW OIL PAN WAS REPLACED. NOW T IS UNDER REPAIRING AGAIN (NOT SURE THE COST AND POSSIBILITY TO FIX YET). THIS REPRESENTS A SAFETY ISSUE THAT MAY CAUSE A FIRE OR EVENTUALLY ENGINE TO FAIL. MAY PROVIDE REPAIR REPORT FROM DEALER ONCE IT IS FINALIZED. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11132150September 28, 2018
STEERING
STEERING WHEEL LOCKED UP WHILE DRIVING AND APPROACHING A 4-WAY STOP SIGN AT APPROXIMATELY 20 MPH ON A SECONDARY ASPHALT PAVEMENT ROADWAY. THE VEHICLE WAS RUNNING AND AN AUDIBLE BEEPING NOISE CAME FROM INSIDE THE VEHICLE WITH NO MESSAGE ON THE DISPLAY. IT IS BELIEVED THAT THE STEERING WHEEL LOCK ACTIVATED CAUSING THE PROBLEM TO OCCUR WHICH IS POSSIBLY A RESULT FROM A MALFUNCTION IN THE ANTI-THEFT SYSTEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11131769September 26, 2018
AIR BAGS, SERVICE BRAKES, EXTERIOR LIGHTING
WAS DRIVING AIR BAG NEVER CAME OUT THE IMPACT WAS FRONT.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11124242September 4, 2018
AIR BAGS, ELECTRICAL SYSTEM
WHEN DOING A FULL TURN MY STEERING WHEEL STARTED CLICKING AND THEN MY AIRBAG LIGHT ILLUMINATED. I ALSO LOST ALL STEERING WHEEL CONTROLS AND HORN. AFTER DOING SOME RESEARCH, I FOUND OUT IT WAS A CLOCK SPRING. VOLKSWAGEN HAS HAD MANY MODELS AFFECTED BY THIS EVEN MY 2011 YEAR TIGUAN BUT WHEN VOLKWAGEN PULLS UP MY VIN, THEY ARE CLAIMING IT IS NOT PART OF THE RECALL WHICH IS VERY FRUSTRATIONG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11123324August 29, 2018
AIR BAGS
THE CLOCK SWITCH FAILED TWICE AND VW REFUSED TO ACKNOWLEDGE THE FAULTY PART ALTHOUGH IT SHOWS THE HAD RECALLED 2011 THRU 2014 BUT THEY SAID IT DIDN'T INCLUDE MY VIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11119485August 12, 2018
ENGINE
TENSIONER AND CRANK SHAFT SPROCKET FAILURE. I BELIEVE THERE ARE SOME CLASS ACTION LAWSUITS ON THIS AND AM EXPECTING IT TO GO TO RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118072August 6, 2018
ENGINE
A WARNING LIGHT CAME ON RIGHT AFTER STARTING THE CAR. THE OWNERS MANUAL SHOWED IT AS A "CATALYTIC CONVERTER" WARNING LIGHT AND RECOMMENDED THE CAR BE DRIVEN SLOWLY TO THE NEAREST VW DEALER. BY THE TIME IT ARRIVED AT THE DEALER, IT WAS VERY DIFFICULT TO RESTART, AND WHEN THEY SCANNED THE CODES, IT SHOWED A PROBLEM WITH CAMSHAFT TIMING. THE DEALER SAYS THE ENGINE SHOULD BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11112194July 18, 2018
ENGINE
TL* THE CONTACT OWNS A 2011 VOLKSWAGEN TIGUAN. THE CONTACT STATED THAT THE ENGINE WOULD NOT IMMEDIATELY START. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (LAKELAND VOLKSWAGEN, 209 S LAKE PARKER AVE, LAKELAND, FL) WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. WHILE OPERATING THE VEHICLE, THE MIL SENSOR INDICATOR REMAINED ILLUMINATED AND THE VEHICLE WOULD DRIVE AND IDLE ROUGHLY. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE MANIFOLD INTAKE, CRANK CASE BREATHING VALVE, IGNITION COIL, AND NOX SENSOR WERE REPLACED, BUT THE FAILURES CONTINUED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 77,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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