Volkswagen Tiguan Complaints (2009)

168 consumer complaints on file.

#11234327July 24, 2019
ELECTRONIC STABILITY CONTROL (ESC)
WHILE DRIVING (REGARDLESS OF SPEED), THE CAR WILL RANDOMLY UNLOCK AND LOCK ITSELF. SOMETIMES IT HAPPENS IN RAPID SUCCESSION 2-3 TIMES'IN OTHER INSTANCES, IT'LL HAPPEN JUST ONCE....WHICH IS TO SAY THEY'LL UNLOCK ONLY. WHEN THIS HAPPENS, I WILL LOCK THE DOOR AGAIN, AND IT'LL UNLOCK AGAIN. IT HAPPENS TO BOTH THE FRONT DRIVERS SIDE AND FRONT PASSENGER SIDE. I HAVEN'T NOTICED THIS HAPPENED WHILE THE CAR IS PARKED AND THERE'S ABSOLUTELY NO CONSISTENCY TO IT. THIS HAS BEEN OCCURRING FOR THE LAST 3 YEARS RANDOMLY AND I JUST RECENTLY THOUGHT TO REPORT IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229439July 4, 2019
AIR BAGS, ENGINE
SUNROOF HAD DEFECTED DRAIN TUBES. DUE TO THE DRAIN TUBES BEING DEFECTED, IT CAUSED A MAJOR LEAK IN THE SUNROOF AND ENDED UP FLOODING THE INSIDE OF THE CAR. DUE TO THE FLOODING, IT SHORTED OUT MY PASSENGER AIR BAG. MY PASSENGER AIR BAG IS NOT FUNCTIONING CORRECTLY. ALSO, THE ENGINE LIGHT KEEPS COMING ON EVEN AFTER THE PROBLEMS ARE FIXED. THE ENGINE HAS BEEN FIXED NUMEROUS TIMES AND THE PROBLEMS STILL COME BACK. THE ENGINE IS FAULTY. PROBLEMS KEEP ARISING WITH THE ENGINE IN GENERAL. I HAD THE CAR LOOKED AT NUMEROUS TIMES AND ITS ALWAYS THE SAME PROBLEM BEING FIXED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217194May 31, 2019
AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC), UNKNOWN OR OTHER
DRAIN TUBES IN THE SUNROOF WERE CORRODED AND LEAKING INTO THE CAR. THE WATER LEAK CAUSES MANY ELECTRICAL PROBLEMS INCLUDING SHORT CIRCUITING THE PASSENGER SIDE AIRBAG. THE WATER LEAK IS ALSO CAUSING LIGHTING ISSUES ON INSIDE OF CAR. THERE IS ALSO MANY PROBLEMS WITH THE ESC LIGHT COMING ON JUST AFTER IT BEING SERVICED. THE ESC LIGHT WILL COME ON WHILE DRIVING CAUSING THE CAR TO SLOW DOWN AND WONT LET YOU ACCELERATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209969May 25, 2019
AIR BAGS, UNKNOWN OR OTHER
PANORAMIC SUNROOF IS LEAKING. CAUSING FLOODING IN THE CAR AND IS AFFECTING SOME ELECTRICAL EQUIPMENT IN THE CAR. PASSENGER AIRBAG SENSOR IS AFFECTED AS WELL DUE TO THE FLOODING. THE LEAKING FROM THE SUNROOF HAPPENS WHEN THE CAR IS STATIONARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191953March 27, 2019
ENGINE
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN TIGUAN. THE CONTACT STATED THAT THE VEHICLE FAILED TO ACCELERATE FROM A STOP POSITION. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO VAN HORN NISSAN OF SHEBOYGAN (5515 RACETRACK RD, SHEBOYGAN, WI 53081, (920) 457-8844) WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN AND CYLINDERS NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 82,082.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11175193February 8, 2019
SEATS
WAS SITTING IN CAR DRIVING, FELT UNCOMFORTABLE WARMING SENSATION UNDER MY BUTT ON SEAT. FIGURED IT WAS NOTHING, KEPT DRIVING. ABOUT 20 MINUTES LATER NOTICED A BURNING SMELL. THOUGHT IT WAS SOMETHING WRONG WITH THE ENGINE AND BURNING SMELL COMING THROUGH AIR VENTS. WOULD CHECK WHEN HOME. GOT HOME, GOT OUT OF CAR, LOOKED DOWN, BURNT/MELTED HOLES IN THE CAR SEAT. HEATING FROM THE INSIDE SEAT WARMER SLIGHTLY HAD BURNED UP THROUGH THE OUTSIDE SEAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11172500January 28, 2019
ENGINE, FUEL/PROPULSION SYSTEM
I NOTICED A HUGE OIL PUDDLE WHERE MY CAR WAS PARKED. I DROVE STRAIGHT TO THE VW SERVICE DEPT IN MY AREA...THE CAR HAS LESS THAN 75K MILES & WAS LAST SERVICED BY A VW DEALERSHIP DUE TO FUEL PUMP RECALL. UPON MY DISCOVERY OF THE MASSIVE OIL LEAK, I NOW KNOW WAS SPAWNED FROM THE PCV VALVE GOING BAD WHICH HAS RESULTED IN BLOWING OUT 3 SEALS AND REQUIRING A NEW PAN. I HAVE RECIEVED AN ESTIMATE FROM A VW DEALERSHIP SERVICE DEPT AND A WELL KNOW AUTO REPAIR SHOP- BOTH HAVE QUOTED THE COST NO LESS THAN $2000 WITH POTENTIAL OF REACHING $3000. ESSENTIALLY THE PCV PART IS ABOUT $20.00 IN COST, BUT BECAUSE IT JUST "WENT BAD" AND ITS PURPOSE IS TO ALLOW THE ENGINE TO BREATHE...BLOWING OUT THESE ADDITIONAL SEALS MEANS THAT THE ENGINE WILL NEED TO BE REMOVED TO BE REPAIRED. THE CAR IS VALUED AROUND $7000 TO RESALE IN GOOD CONDITION. NOW, A CONSUMER HAS TO SPEND 30% TO 40% OF THE CARS VALUE TO REPAIR THE FAULTY VALVE THAT CAUSED ADDITIONAL ISSUES IN ORDER TO STOP THE BLEEDING. I BOUGHT THIS CAR FROM CARMAX AT 30K MILES IN NOV 2014- AT THE TIME OF PURCHASE THERE WAS NO DISCLOSURE OF A RECALL ISSUED IN AUGUST OF 2014 & DID NOT EVEN RECEIVE A LETTER REGARDING THE RECALLED UNTIL 2 YEARS LATER FROM EITHER CARMAX OR VW. IN ALL ACTUALITY THE ENTIRE SECTION IN THE OWNER'S MANUAL REGARDING THE ENGINE WAS COMPLETELY REMOVED & IS MISSING. NO INDICATOR LIGHTS CAME ON OR WERE DISPLAYED FROM THE LEAK OR SEALS. I WOULD HAVE NEVER KNOWN IF I WASN'T PARK IN A PAVER DRIVEWAY AT SOMEONE'S HOME & ASKED IF THAT LARGE OIL MARK WAS THERE PRIOR TO ME PARKING THERE IN THE PAST 24 HRS. IF I CONTINUED DRIVING MU VEHICLE, IT COULD HAVE RESULTED IN A SEQUENCE CATASTROPHIC EVENTS, IN A VEHICLE THAT HAS BEEN MAINTAINED ACCORDING TO ALL SERVICE STANDARDS & REQUIREMENTS ON BEHALF OF IT'S OWNER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11143596October 29, 2018
ENGINE
I HAVE A 2009 VOLKSWAGEN TIGUAN DURING THE TIME OF FAILURE THE VEHICLE WAS AT 96,872 MILES ON IT. I WAS DRIVING DOWN THE STREET IN MY NEIGHBORHOOD, FAIRLY CLOSE TO MY HOUSE. I HAD JUST GOT OFF WORK AND WAS COMING DOWN A SLIGHT HILL. ONCE I LET OF THE THROTTLE PEDDLE THE VEHICLE JARED AND BEGAN RUNNING TERRIBLY UNTIL THE ENGINE STALLED. I WAS ABLE TO SLOW THE VEHICLE AND PARK IN FRONT OF SOMEONES HOUSE. I TRIED TO START THE CAR AND IT WOULD CRANK BUT NO START. I GOT THE VEHICLE TO MY HOUSE AND TESTED EVERYTHING I COULD UNTIL I DID A COMPRESSION TEST, NOTHING. THE TIMING CHAIN TENSIONER FAILED AND MY TIMING CHAIN JUMPED CAUSEING CATASTROPHIC FAILURE. I WAS LUCKY TO NOT BE GOING VARY FAST AND NO KIDS OUT PLAYING IN THE STREET. WELL JUST LIKE ALL THE OTHER REPORTS, VW OFFERED NO ASSISTANCE WITH THE REPAIRS. I REALLY HOPE A RECALL COMES OUT ON THIS ISSUE DUE TO THE AMOUNT OF OCCURRENCES, BEFORE SOMEONE GETS SERIOUSLY INJURED OR KILLED. THANK YOU FOR YOUR TIME AND CONSIDERATION. SOMEBODY NEEDS TO WORRY ABOUT VEHICLE SAFETY BECAUSE WE ALL KNOW VW DOESN'T.. ITS ALL ABOUT THE $$$ TO THEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11121832August 23, 2018
ENGINE
ENGINE SEIZED AT JUST OVER 117,000 MILES. REPLACED THE ENGINE WITH A NEW USED ONE AND IT SEIZED AGAIN NOT EVEN 4 MONTHS AFTER THE NEW USED ENGINE WAS REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11090021April 25, 2018
ELECTRICAL SYSTEM, ENGINE, STEERING
THE TIMING CHAIN JUMPED THE SAFETY AND DESTROYED THE ENGINE AND STEERING. THE WIRING UNDER THE FRONT SEATS IS CORRODED. THE VEHICLE WAS STATIONARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11090146April 25, 2018
ENGINE
THE VEHICLE HAS HEAVY HESITATTION ON THE HIGHWAY AND WITHIN CITY LIMITS. IT IS AS IFF THE CAR WILL STOP. I TOOK THE CAR TO THE CERTIFIED VW DEALERSHIP DUE TO THE ENGINE LIGHT BEING ON. IT WAS FOUND THAT THERE ARE METAL PIECES FROM THE ENGINE OR SPARK PLUG IN THE OIL AND HAS MESSED THE ENGINE UP. WITH REGULAR OIL CHANGES, HOW WOULD THESE PIECES OF METAL BE IN THE ENGINE. I PERFORMED SOME RESEARCH AND SAW THAT A LOT OF OTHERS HAVE HAD THE SAME ISSUES. THIS SHOULD BE SOMETHING THAT SHOULD BE REVIEWED AND LOOKED INTO FURTHER BY THE NHTSA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11079176March 14, 2018
ENGINE
I STARTED HAVING ISSUES WITH THE EPC LIGHT COMING ON IN MY CAR BACK IN 2017. I WAS TOLD THAT I NEEDED "CARBON CLEANING" WHICH I HAD DONE IN JULY 2017 TO THE TUNE OF $950+. AFTER THE REPAIRS WERE DONE, MY CAR SEEMED FINE UNTIL I WAS OUT DRIVING UP A LONG HILL NEAR HOME AND MY CAR COULD NOT PICK UP SPEED. THE EPC WARNING LIGHT CAME BACK ON. I PULLED OVER AND THE LIGHT WENT OFF AND I WAS ABLE TO DRIVE AGAIN. WEIRD, BUT NO PROBLEMS UNTIL NOVEMBER 2018 AND THE SAME THING STARTED TO HAPPEN. FOR PERSONAL REASONS, I COULD GET TO MY GARAGE, BUT JUST BEFORE I WAS ABLE TO TAKE IT IN TO HAVE THE PROBLEM CHECKED OUT AND FOR ROUTINE MAINTENANCE, I'D COME OUT OF THE GROCERY STORE FRIDAY, MARCH 9, AND MY CAR WOULD NOT WORK. HAD IT TOWED TO THE GARAGE I FREQUENT AND WAS TOLD THAT MY TIMING CHAIN TENSION HAD FAILED AND I WOULD BE LOOKING AT A BILL OF $3,100. PLEASE KEEP IN MIND THAT THIS IS THE SECOND ENGINE ON THIS CAR. I REPLACED THE ORIGINAL ENGINE AFTER IT DIED IN 2012. I PAID $7,000 FOR A NEW ENGINE ONLY TO END UP BACK IN THE SPOT WHERE I'M HAVING TO PAY LOADS OF MONEY TO HAVE THIS "NEW" ENGINE REPAIRED. THE FIRST TIME MY ENGINE DIED IN 2012, I BEGGED AND PLEADED WITH VW TO OWN UP TO THIS AND TO PAY FOR THE REPAIR. THEY ONLY OFFERED ME 10% OFF OF A NEW CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11076580March 6, 2018
FUEL/PROPULSION SYSTEM
REAR MAIN SEAL FAILURE CAUSES OIL TO LEAK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075566March 1, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN TIGUAN. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED AND REMAINED LIT. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 125,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072825February 14, 2018
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
VEHICLES TIMING CHAIN TENSIONER FAILED CAUSING THE ENGINE TO STOP RUNNING. TIMING GAIN TENSIONER FAILED CAUSING SEVERE ENGINE DAMAGE. WHILE MERGING ONTO FREEWAY ENGINE LOST ALL PROPULSION CAUSING VEHICLE TO LOSE ACCELERATION DUE TO ISSUE. ALMOST CAUSED AN ACCIDENT WITH A SEMI TRUCK AS VEHICLE WAS ONLY MOVING AT 20 MPH ONTO A FREEWAY WHERE SPEED LIMIT IS SEVENTY. WAS ABLE TO MOVE VEHICLE TO THE SHOULDER BUT WOULD NOT RESTART DUE TO ENGINE DAMAGE. VOLKSWAGEN HAS ACKNOWLEDGED THE ISSUE BUT HAS OFFERED ZERO ASSISTANCE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066715February 2, 2018
ENGINE
AT 90K MILES THE REAR MAIN SEAL HAS FAILED. THIS COMES JUST 4K MILES AFTER HAVING THE ENGINE CYLINDER HEAD REPAIRED AND ALL TIMING COMPONENTS REPLACED FROM THE TIMING TENSIONER FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063456January 18, 2018
ENGINE, POWER TRAIN
THE REAR MAIN SEAL ON MY 09 TIGUAN 2.0 TSI BLEW AT 709K MILES FROM PCV VALVE DEFECT. I HAVE HEARD OF SEVERAL CASES OF THE PCV CLOGGING ON THE TSI ENGINE CARS SENDING BOOST PRESSURE INTO CRANKCASE AND BLOWING THE SEAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11061936January 10, 2018
UNKNOWN OR OTHER
WHILE I WAS DRIVING ON THE HIGHWAY JUST AT 80KM/H I FELT MY TIGUAN LIKE DRIFTING MANY TIMES, IT WAS LIKE SLIDING RIGHT AND LEFT ON FEW CENTIMETERS MAYBE 2 OR 3 CM. JUST FOR YOUR INFORMATION, THE WINTER TIRES ARE MOUNTED ON THE CAR. THIS IS WEIRD BECAUSE I WASNT GOING FAST, AS I MENTIONED 80 KM/H.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11061225January 8, 2018
ELECTRICAL SYSTEM
2009 VW TIGUAN. THE WIRING TO BOTH HIGH AND LOW BEAM LIGHTS IS FAULTY. THE INSULATION AROUND THE COPPER WIRING TO ALL LIGHTS HAS CRACKED OFF EXPOSING THE COPPER WIRING. AS A RESULT THE LIGHTS FREQUENTLY DO NOT WORK PROPERLY LEAVING ME WITH A HEADLIGHT THAT DOES NOT FUNCTION. THIS IS EXTREMELY DANGEROUS WHEN DRIVING AT NIGHT. THE LOCAL VW DEALERSHIPS FAIL TO ACKNOWLEDGE THE PROBLEM. WHICH LEADS ONE TO THINK THAT VW AMERICAN FAILS TO ADDRESS THE PROBLEM. THIS IS NOT AN ISOLATED PROBLEM BUT WIDESPREAD. REPLACING THE BULB IS ONLY A TEMPORARY FIX. THE PROBLEMS PERSISTS BECAUSE OF THE FAULTY, CRACKING WIRE INSULATION. VW WILL CHARGE $800. TO REPLACE BOTH LIGHT SYSTEMS. THEIR REASON FOR THE HIGH COST IS THE LABOR INVOLVED. THEY SAY THE FRONT BUMPER HAS TO BE TAKEN OFF TO COMPLETE THE HEADLIGHT LAMP REPLACEMENT. THIS IS A FACTORY DEFECT THAT VW NEEDS TO ADDRESS. WIRE INSULATION IS NOT SUPPOSE TO CRACK MAKING THE LIGHT INOPERABLE. YET THE DEALERSHIP EXPLANATION SAYS IT'S "DUE TO WEAR". WELL, WHY AREN'T ANY OF THE OTHER WIRING SYSTEMS UNDER THE HOOD CRACKING? BECAUSE THEY ARE NOT SUPPOSE TO. THAT'S WHY. THIS IS EXTREMELY FRUSTRATING TO KNOW THAT I HAVE TO PAY AN EXORBITANT AMOUNT OF MONEY TO REPLACE THE HEADLIGHT SYSTEMS. SOMEONE PLEASE INITIATE SOME ACTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11056166December 22, 2017
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
AFTER DRIVING FOR ABOUT 17 MILES AND CUTTING THE CAR OFF AND THEN GETTING BACK INTO IT AFTER ABOUT 20 TO 30 MINUTES TO START UP , THE CAR STARTED AND CUT OFF. I STARTED IT BACK UP AND IT CUT OFF. SO I WAITED A FEW MINUTES AND STARTED IT AND IT STAYED ON LONG ENOUGH FOR ME TO GET HOME SAFELY. AFTER THAT IT WILL CONTINUE TO DO THIS OFTEN. MORE FREQUENT TO THE POINT OF ME BE SCARED TO GO ANYWHERE FAR. THE VEHICLE WAS STATIONARY DURING THE FIRST TIME IT STALLED. IF I GET INTO THE VEHICLE AND TRAVEL A SHORT DISTANT AND TURN THE ENGINE OFF. THEN COME BACK TO IT AND TURN IT ON SOMETIMES IT WILL STAY ON AND SOMETIMES IT WILL STALL AND I TRY TO GIVE IT GAS THINKING THAT WILL KEEP IT ON. BUT IT DOESN'T . I HAVE LEARNED TO LET IT SIT AND TRY IT AGAIN. I HAVE TAKEN IT IN TO FIND OUT WHAT WAS WRONG AND NO ONE SEEMS TO KNOW AND WANTS TO KEEP IT FOR DAYS. UNTIL I FOUND THIS RECALL WHICH SOUNDS LIKE WHAT I'M EXPERIENCING I WAS WONDERING IF IT HAD SOMETHING TO DO WITH THE FUEL SYSTEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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