Volkswagen Passat Complaints (2000)

507 consumer complaints on file.

#566860July 24, 2002
ELECTRICAL SYSTEM
ONLY THE DRIVERS DOOR AND TRUNK LID HAVE A DASH LIGHT AND CHIME INDICATOR TO LET THE CONSUMER KNOW THAT THESE DOORS ARE OPEN, ON ONE OCCASION THE CONSUMER WAS DRIVING WITH THREE SMALL CHILDREN WHEN HE NOTICED THAT THE INTERIOR LIGHT WAS ON, ONLY THEN DID THE DRIVER REALIZED THAT A REAR DOOR WAS AJAR, THE CONSUMER FEELS THIS IS A SAFETY HAZARD. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#565861May 23, 2002
EXTERIOR LIGHTING:HEADLIGHTS, ENGINE AND ENGINE COOLING:COOLING SYSTEM, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, TIRES, AIR BAGS, ELECTRICAL SYSTEM:12V/24V/48V BATTERY, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, STRUCTURE:BODY:DOOR
CONSUMER STATED THE DRIVER SIDE HEADLAMP DID NOT ILLUMINATE THE ROAD PROPERLY, CONSUMER WAS INFORMED THAT THE HEADLAMP WAS OPERATING AS DESIGNED.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8009633May 13, 2002
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
VEHICLE WAS ENTERING HIGHWAY AND DUE TO TRAFFIC SPEEDING UP CONSUMER HAD TO ACCELERATE FASTER. ACCELERATOR PEDAL GOT STUCK BY SLAMMING DOWN ON IT. CONSUMER HAD TO REACH DOWN AND PULL PEDAL UP WHILE DRIVING. VOLKSWAGEN WILL BE CONTACTED. PLEASE PROVIDE MORE INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#785988May 7, 2002
SUSPENSION:FRONT:CONTROL ARM
THE CONSUMER STATES THE PROBLEM IS THE CONTROL ARM BUSHINGS BECAUSE THE CAR CREAKS OVER BUMPS AND WHEN BEING DRIVEN AROUND CORNERS ALSO WHEN YOU SIT DOWN IN THE CAR IT CREAKS. *JG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#761307April 29, 2002
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
DRIVER'S SIDE POWER DOOR LOCK UNLOCKS ITSELF WHILE CAR PARKED. INTERVALS VARY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#760734April 15, 2002
SUSPENSION:FRONT:CONTROL ARM
CONTROL ARM FAILURES ARE VERY COMMON ON THIS SUSPENSION DESIGN, PLEASE INVESTIGATE FURTHER BEFORE THERE ARE FATALITIES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#760134April 2, 2002
STEERING:RACK AND PINION
RACK AND PINION NEEDS TO BE REPLACED. THIS PROBLEM STARTED DIRECTLY AFTER 40,000 MILE TUNE UP AT DEALER. I HAVE HEARD STORIES OF OTHER PEOPLE WITH SAME PROBLEM OF WHEEL STICKING WHEN TURNING. FEELS LIKE RACK IS NOT ALIGNED WITH RACK AND PINION. HAVE HEARD OF ONE INSTANCE WHERE STEERING WENT COMPLETELY OUT. PLEASE CORRECT THIS PROBLEM SO MYLSELF AND OTHER ARE NOT IN DANGER OF LOOSING STEERING WHILE DRIVING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8006753April 1, 2002
SEAT BELTS
MIDDLE REAR SEAT, WHEN BACK SEAT IS FOLDED DOWN SEAT BELT WILL GET STUCK.DEALERSHIP IS AWARE OF PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8006391March 26, 2002
EXTERIOR LIGHTING:HEADLIGHTS
LOW BEAM HEADLIGHTS CANNOT BE ADJUSTED, VEHICLE HAS BEEN INSPECTED BY DEALER 3 TIMES INDICATING THAT THE LIGHTS DO NOT EXTEND OUT FAR ENOUGH. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8006392March 26, 2002
STEERING:GEAR BOX (OTHER THAN RACK AND PINION)
THE SHIFT LEVER CANNOT BE SHIFTED PAST REVERSE DUE TO FAULTY GEARBOX. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#759531March 19, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
THE ENGINE STARTS TO STALL WHEN YOU ACCELERATE AT HIGHER SPEEDS. EVERY TIME TAKEN TO THE DEALER, HE SAYS THE AIR FILTER IS SOAKED W/WATER. HE HAS NO EXPLAINATION. FINALLY ADMITTED THAT THERE ARE "SEVERAL" CARS THROUGHOUT THE COUNTRY W/THIS PROBLEM. HIS LAST SOLUTION (FROM VW) WAS TO REMOVE THE SNOW GRILL (WHICH MAKES NO SENSE & DID NOT CORRECT THE PROBLEM). IT IS TERRIFYING TO TRY & PASS A CAR ON A 2 LANE ROAD OR IN THE MIDDLE OF A 5 LANE EXPRESSWAY & HAVE YOUR CAR START TO STALL . THE AIRBAG DEFAULT LIGHT HAS ALSO COME ON TWICE. PLEASE HELP. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#759498March 18, 2002
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
EVERY PASSAT OWNER I HAVE TALKED TO (5) INDICATED THIS PART HAD FAILED. RECALL? NO SAFETY DEFECT LISTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8005710March 14, 2002
SUSPENSION:FRONT
THERE IS A NOISE IN FRONT, UNDERNEATH VEHICLE WHILE WHEELS ARE IN MOTION. DEALERSHIP IS AWARE OF PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8004591February 26, 2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
WHILE DRIVING, A LOUD GRINDING NOISE WOULD BE COMING FROM THE FRONT WHEELS. DEALER NOTIFIED AND INFORMED CONSUMER THAT FRONT ROTORS AND CALIPERS NEEDED TO BE REPLACED. *AK *JG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#757181January 22, 2002
ENGINE AND ENGINE COOLING:ENGINE
CAR WOULDN'T START, TOWED TO DEALER, WAS TOLD IT WAS A CARBON BUILDUP ON THE VALVES. SOLUTION OIL CHANGE, TUNE UP, CHANGE THERMOSTAT, FUEL CLEANER. COST $946 NOT COVERED UNDER WARANTY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#756742January 12, 2002
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM, UNKNOWN OR OTHER
EMISSIONS WORKSHOP LIGHT COMES ON, THEN ENGINE CHECK LAMP SHOWS ON DASH. DEALER REPLACED AIR PUMP, SAID THAT A HOSE WAS LOOSE AND NEVER FOUND THE PROBLEM. VW OF AMERICA WAS CONTACTED ALONG WITH THE CUSTOMER SERVICE REP AT THE DEALER. WE HAD TO TRADE THE CAR BECAUCE THE PROBLEM COULD NOT BE REPAIRED. I HAVE NOT CONTACTED AN ATTORNEY AT THIS TIME. WHY IS VW ALLOWED TO SELL CARS THAT THEY CANNOT REPAIR? I WOULD LIKE TO BE COMPENSATED FOR OUR FINANCIAL LOSS AS WELL AS FOR OUR TIME AND TROUBLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#756517January 7, 2002
VISIBILITY:SUN/MOON ROOF ASSEMBLY
MY SUNROOF SHATTERED OUTWARD WITH EXPLOSIVE FORCE, NO WARNING, NO COLLISION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#755324December 5, 2001
VISIBILITY:SUN/MOON ROOF ASSEMBLY, SEATS:FRONT ASSEMBLY:RECLINER, SUSPENSION:FRONT
SUN ROOF LEAKS - DRAINS CLEANED BY DEALER TWICE - STILL LEAKING. DRIVER'S SEAT BACK MOVES FORWARD WHEN BRAKE APPLIED. DEALER CLAIMS THIS IS NORMAL. SEAT BACK CAN BE MOVED BY HAND. CAR HAS VIBRATION AND STEERING WHEEL SHAKES AT MOST SPEEDS. DEALER CLAIMS TIRES ARE THE PROBLEM. HOWEVER, TIRES HAVE BEEN INSPECTED TWICE (AT MY EXPENSE) BY INDEPENDENT DEALERS WHO STATE TIRES ARE O.K. WHEELS REBALANCED, FRONT END ALIGNED, (ALL AT MY EXPENSE) AND PROPLEM PERSISTS. VW REFUSES TO HELP CLAIMING PROBLEM IS RELATED TO TIRES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#899786December 3, 2001
POWER TRAIN:AXLE ASSEMBLY, EQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT
TIRE JACK IS WEAK. CONSUMER JACKED UP VEHICLE TO CHANGE TIRE, AND JACK BENT/ TWISTED, CAUSING IT TO FALL FROM UNDER VEHICLE.ALSO, AXLE OF VEHICLE FELL TO GROUND. CONTACTED DEALER, AND DEALER URGED CONSUMER TO CALL THE MANUFACTURER'S CUSTOMER SERVICE. MANUFACTURER TOLD CONSUMER TO TAKE JACK TO DEALER FOR INSPECTION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#899359November 21, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
VEHICLE HAS STALLED NUMEROUS TIMES AT ANY SPEED. VEHICLE TAKEN TO DEALER EVERY TIME VEHICLE STALLED, COULD NOT REMEDY PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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