Volkswagen Passat Complaints (2000)

507 consumer complaints on file.

#10028582July 18, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM
FRONT UPPER CONTROL ARM NEEDS REPLACEMENT BECAUSE BALL JOINT IS LOOSE. THIS CAUSES SEVERE RATTLING WHEN DRIVING OVER EVEN LITTLE BUMPS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10028387July 16, 2003
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
HAD A REAR TIRE BLOW UT A WHILE BACK AND NOW MY CAR IS EXPERIENCING A SIGNIFICANT SIZE GAS LEAK( IN THE REAR LEFT PASSENGER SIDE OF CAR), WHICH IS THE SUMMARY AND CONSEQUENCE OF THE VW PASSAT RECALL ISSUED JAN 23, 2002. I, HOWEVER, JUST RECEIVED THE RECALL NOTICE 2 WEEKS AGO. I DID REPORT MY TIRE BLOW OUT WITH NHTSA BECAUSE I WAS CONCERNED I HAD A DEFECTIVE TIRE. IT APPEARS THE REMEDY FOR THIS RECALL IS TOO LATE FOR ME, I ALREADY HAVE TO DEAL WITH THE CONSEQUENCE OF VW'S DEFECT. I ONLY HOPE VW RECTIFIES THIS PROBLEM ASAP.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10025632July 8, 2003
STEERING:LINKAGES:TIE ROD ASSEMBLY
(2000 VW PASSAT) MECHANIC INDICATED EXCESSIVE TIE-ROD-END WEAR DUE TO SEAL FAILURE -- IDENTICAL TO FAILURE SUBJECT TO RECALL IN 1999 MODEL. VW WAS NOTIFIED ON 7/7/2003 AND DECLINED TO TAKE RESPONSIBILITY FOR THE REPAIR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10023600June 23, 2003
ELECTRICAL SYSTEM:IGNITION
I OWNED A 2000 VW PASSAT. MY CAR FAILED SEVERAL TIMES UPON ACCELERATION DURING PASSING OR ACCELERATING ONTO THE EXPRESSWAY. I HAD IT INTO THE SHOP AT LEAST EIGHT TIMES. THE VW REP INSINUATED THAT I WAS DOING SOMETHING TO THE VEHICLE. THEY FINALLY ALLOWED ME TO TRADE FOR A 2003. THERE IS NOW A RECALL ON THE IGNITION COIL STARTING WITH 2001. I THINK YOU HAD BETTER INCLUDE 2000 ON THAT RECALL. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10023415June 19, 2003
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS
APPARENTLY THE FUEL INJECTORS IN MY 2000 VW PASSAT WAGON 4MOTION ARE DEFECTIVE. THE CAR HAS 63,000 MILES. STARTING AND IDLING PROBLEMS LED TO THE DISCOVERY OF EXCESS CARBON BUILD-UP IN THE VALVES AND THE FAILURE OF THE COMBINATION VALVE. THIS VALVE COST ME ABOUT $400 TO REPLACE. VW SAYS THE FUEL INJECTORS SHOULD BE REPLACED BECAUSE THEY ARE A CERTAIN COLOR (OF MANUFACTURE), IMPLYING THEY ARE DEFECTIVE. REPLACING THEM WILL COST ME ABOUT $600, OR ABOUT $1000 FOR EVERYTHING. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10022437June 5, 2003
POWER TRAIN
THE VEHICLE HESITATED AND JERKED WHEN IT REACHED THE SPEED OF 40 MPH. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10020761May 30, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
ARM CONTROL BALL JOINTS AND BUSHINGS PREMATURELY FAILED ON VEHICLE. BALL JOINT FAILURE WAS SO SEVERE THAT IT COULD HAVE SEPARATED FROM THE RACK AND DISABLED STEERING OF VEHICLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10019075May 21, 2003
SUSPENSION:FRONT:CONTROL ARM
CONTROL ARMS ON THIS MODEL ARE CHRONICALLY FAILING. EVERY PASSAT OWNER I HAVE TALKED TO IS HAVING A SIMILAR PROBLEM. MY VEHICLE IS ONLY AT 40000 AND THE CONTROL ARMS ARE STARTING TO CRACK AND TEAR. PLEASE INVESTIGATE AND CONSIDER A SAFETY RECALL. A CONTROL ARM FAILURE AT HIGH SPEED COULD BE FATAL.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10017047May 5, 2003
SUSPENSION:FRONT:CONTROL ARM, STEERING:LINKAGES:TIE ROD ASSEMBLY
TIE ROD AND CONTROL ARMS ARE PRONE TO FAILURE, I.E. BUSHINGS BECOME WORN AND WILL TEAR AFTER TIME. THE BUSHINGS ON MY VEHICLE FOR BOTH UPPER CONTROL ARMS (CURRENTLY @ 48000 MILES) ON BOTH SIDES AND TIE RODS HAVE STARTED TO CRACK AND TEAR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10016778April 30, 2003
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV)
I PURCHASED A NEW 2000 PASSAT IN FEB. OF 2000. ON NOV. 5, 2001 THE ENGINE LIGHT CAME ON, THE DASH DISPLAYED EMISSION WORKSHOP.THE SYSMPTOMS WERE A JOLTING WHEN PLACING THE CAR INTO ANY GEAR AND THE CAR LOSING POWER FOR SEVERAL SECONDS WHILE DRIVING.I TOOK IT IN AND FOUND OUT THE "ENGINE CONTROL MODULE" NEEDED REPLACMENT & THE "MASS AIR FLOW SENSOR" NEEDED TO BE REPLACED AND IT WAS FIXED AT NO CHARGE. THEN, ON DEC. 23, 2002 I HAD THE SAME SYMPTOMS AND TOOK IT IN AND HAD TOPAY $161.00 TO REPLACE THE "VACCUM LINE TO MANIFOLD". NOW YESTERDAY APRIL 28,2003 I HAD THE SAME SYMPTOMS AND FOUND OUT THE "MASS AIR FLOW SENSOR" NEEDS TO BE REPLACED FOR THE SEONCD TIME AND THE DEALER WILL ONLY PAY 50% AND THEY WILL STAND BEHIND THEIR DECISION BECAUSE THEY FEEL IT'S MORE THEN FAIR. THE DEALER HAS TOLD ME THAT IT IS VERY RARE FOR THIS PROBLEM TO HAPPEN. WELL IT HAS ALREADY HAPPENED 3 TIMES IN THE 3 YEARS I HAVE OWNED IT AND THEY ARE UNABLE TO GIVE ME AN ANSWER TO WHY THIS HAPPENS. I WOULD LIKE TO KNOW HOW MAY COMPLAINTS YOU HAVE RECEIVED ON CASE NUMBER:748685. I FEEL LIKE I PURCHASED A LEMON AND WILL BE DEALING WITH THIS SAME PROBLEM OVER AND OVER. I WILL NEVER PURCHASE OR RECOMMEND A VOLKSWAGEN TO ANYONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10016144April 17, 2003
SUSPENSION:FRONT:CONTROL ARM
CONTROL ARM FAILURE LEADING TO SUSPENSION BREAKDOWN. SECOND OCCURRENCE IN 60000 MILES. FIRST OWNER. NOT HAPPY ABOUT VW'S INABILITY TO CLAIM FAULT FOR PROBLEM. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10014090April 7, 2003
SUSPENSION:FRONT:CONTROL ARM
SEVEN OF THE EIGHT CONTROL ARMS ON MY 2000 VW PASSAT HAVE FAILED. THERE HAS BEEN A RECALL ISSUED IN EUROPE FOR THE SAME PROBLEM. LIKEWISE, THE AUDI A4 SHARES THE SAME CHASSIS AND SAME FRONT END SUSPENSION. JUST LIKE THE VOG RECALLED THE PASSAT AOA HAS RECALLED THE A4. HOWEVER VOA HAS DECIDED TO NOT ISSUE A RECALL AND RISKING THE PASSAT CUSTOMER BASE INJURY OR EVEN DEATH. WHY IS IT THE EXACT SAME PARTS WERE RECALLED AND THE SAME CHASSIS, BUT VOA HAS NOT RECALLED THE PASSAT. THE DEALERSHIP HAS TOLD ME THAT IT WILL COST 1,400.00 DOLLARS TO REPLACE THE CONTROL ARMS. NHTSA NEEDS TO QUESTION VOA ON THIS MATTER. MY CAR HAS 40,000 MILES ON IT AND IS BEING MAINTAINED BY A VOLKSWAGEN TECHNICIAN. THERE IS JUST NO REASON WHY A PART THAT IS DESIGNED TO LAST THE LIFE OF THE CAR HAS FAILED AT 40,000 MILES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10013837April 2, 2003
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS
OUR VOLKSWAGEN DEALER (MARTENS VOLKSWAGEN) WAS INITIALLY CONTACTED FOR SERVICE WHEN AN ENGINE LIGHT CAME ON MY 2000 PASSAT GLS WAGON THAT SAID "EMISSIONS WORKSHOP". THEY SAID THEY COULDN'T TAKE A LOOK AT THE CAR FOR ABOUT TWO WEEKS BECAUSE IT WASN'T A SERIOUS PROBLEM AND WE SHOULD JUST KEEP DRIVING IT. AFTER A FEW MORE DAYS OF DRIVING THE CAR, WE SMELLED GASOLINE FUMES COMING FROM THE ENGINE COMPARTMENT (WHILE DRIVING, NOT WHILE STARTING). WE THEN INSISTED THAT MARTENS LOOK AT THE PROBLEM IMMEDIATELY. THE MECHANIC SAID THAT ALL FOUR FUEL INJECTORS WERE LEAKING FUEL THROUGH THE SIDE OF THE INJECTORS INTO THE ENGINE COMPARTMENT AND NEEDED REPLACING. HE CLAIMED THAT SOMETHING IN THE GASOLINE WAS MELTING THE SEALS. THE CAR HAS ONLY 33,421 MILES ON IT. IT HAS HAD REGULAR SERVICE AT VOLKSWAGEN DEALERS AND WAS ONLY FILLED UP WITH 93 OCTANE GASOLINE BOUGHT IN THE US AS REQUIRED BY VOLKSWAGEN. IN ADDITION WE HAVE NEVER USED ANY FUEL ADDITIVES. I BELIEVE THAT THESE FUEL INJECTORS ARE DEFECTIVE AND THERE MAY BE MANY OTHER PEOPLE WHO ARE ALSO BEING TOLD TO CONTINUE TO DRIVE WITH THE ENGINE LIGHT ON WHO MAY IN FACT HAVE GASOLINE LEAKING INTO THE ENGINE COMPARTMENT DUE TO LEAKING INJECTORS. THEREFORE WE RECOMMEND THAT NHTSA INVESTIGATE IF A SAFETY RECALL IS NEEDED TO PREVENT ENGINE FIRES THAT MIGHT RESULT FROM DEFECTIVE FUEL INJECTORS IN THIS MODEL VOLKSWAGEN. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10013602March 28, 2003
ELECTRICAL SYSTEM:IGNITION
INTERMITTENTLY CAR WILL NOT START. USUALLY I CAN MANEUVER THE AUTOMATIC SHIFTER FROM THE PARK POSITION DOWN THROUGH THE GEARS, (NEUTRAL, DRIVE, ETC...) THEN BACK TO THE PARK POSITION & THEN THE CAR WILL START. VW DEALER IS UNABLE TO ISOLATE THE PROBLEM BUT OFFERED TO REPLACE A PART FOR A FEE OF $400.00 BECAUSE THE VEHICLE IS NOW OUT OF WARRANTY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10010925March 24, 2003
ELECTRICAL SYSTEM
THIS IS REGARDING A 2000 VOLKWAGEN PASSAT. I HAVE READ THAT THERE IS AN "ACTION PLAN" BY VOLKSWAGEN FOR 2001 AND NEWER PASSATS FOR COIL WIRES. I FEEL THAT VOLKSWAGEN SHOULD INCLUDE THE 2000 AS WELL. ALTHOUGH MY CAR IS NOT INCLUDED I HAVE ALREADY HAD TWO COIL FAILURES. UNLIKE CARS WHICH ARE COVERED BY THE RECALL I HAVE TO GET THEM REPLACED AS THEY FAIL. I BELIEVE VW IS JUST TRYING TO SAVE MONEY BY NOT INCLUDING THE 2000 CARS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10010183March 9, 2003
TIRES
I HAD TWO TIRES BLOW OUT WITHIN THREE WEEKS OF EACH OTHER. THE TIRES ARE ORIGINAL TO MY 2000 VW PASSAT GLS WAGON AND HAVE APPROXIMATELY 30000 MILES OF WEAR. THE TIRES ARE MADE IN GERMANY - MODEL: "195/65 R15 RADIAL 91H M+S ECOPLUS CONTITOURING CONTACT" *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10009694March 3, 2003
ENGINE AND ENGINE COOLING:ENGINE
THE VEHICLE STARTED TO MAKE A NOISE, AND THEN STALLED.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10007366February 13, 2003
AIR BAGS
THE AIRBAG LIGHT ILLUMINATED ON THE DASHBOARD.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10005473February 7, 2003
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WET WEATHER BRAKING...SAME AS OTHER COMPLAINTS. THERE IS A SIGNIFICANT DELAY IN BRAKING RESPONSE IN WET WEATHER. ONCE THE BRAKES 'GRAB' STOPPING IS NOT A PROBLEM; I'VE LEARNED TO BRAKE EARLY. THE PROBLEM SEEMS TO BE REDUCED IF YOU TRY TO FREQUENTLY TOUCH THE BRAKES, I'M ASSUMING THIS CLEARS WATER BUILD-UP FROM THE ROTORS/PADS. IS THIS A PROBLEM WITH THE OPEN DESIGN OF THE ALLOY WHEELS OR IS THE DISC/ROTOR GUARD THAT SITS BEHIND THE WHEEL BECOMING FILLED WITH WATER? FYI, I HAVE A 2000 PASSAT 4MOTION GLX WAGON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10006826January 16, 2003
SUSPENSION:FRONT:CONTROL ARM
VW WILL NOT COVER THE REPAIR OF THE CONTROL ARMS AND AFTER RESEARCHING THE WEB I FOUND THAT FAILURE OF THE CONTROL ARMS ARE NORMAL FOR THIS MODEL. *PH *JB **DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT OVER TO ARTEMIS**770854
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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