Volkswagen Passat Complaints (2000)

507 consumer complaints on file.

#10046952November 14, 2003
POWER TRAIN:CLUTCH ASSEMBLY
MY CLUTCH FAILED AT ONLY 21,000 MILES. I HAVE NEVER HEARD OF A CLUTCH FAILING IN A VW THAT EARLY. VW DID COVER PARTS, BUT I WAS REQUIRED TO PAY $600.00 IN LABOR. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10045945November 11, 2003
STRUCTURE
THE FLOOR WELL OF MY VW PASSAT BECOMES WET EVERY TIME IT RAINS. ACCORDINGLY TO THE VW DEALER THERE IS A CRACK IN THE POLLEN FILTER HOUSING WHICH RESULTS IN THE LEAK. I HAVE READ NUMEROUS ACCOUNTS OF THE SAME PROBLEM OCCURING IN OTHER PASSATS, ALONG WITH ELECTRICAL FAILURES. BESIDES BEING INCONVENIENCED, MY CONCERN IS THE POTENTIAL FOR AN ELECTRICAL FIRE AND/OR OTHER ELECTRICAL FAILURES WHICH COULD RESULT IN HARM TO DRIVER, PASSANGER(S) OR OTHER INDIVIDUALS. I WOULD LIKE VOLKSWAGEN TO ACKNOWLEDGE THIS DESIGN FAULT AND RESPOND ACCORDINGLY BY RECTIFYING THE ISSUE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10046010November 11, 2003
STEERING:LINKAGES:TIE ROD ASSEMBLY
2000 VW PASSAT WAGON- LESS THAN 50 THOUSAND MILES- MECHANIC INFORMED US THAT THE TIE ROD ENDS WERE SHOT. CONTACTED VW WITH A COMPLAINT ABOUT THE RATE OF FAILURES OF MANY PARTS OF THIS CAR. THESE FAILURES ARE WHAT WOULD BE CONSIDERED PREMATURE. VW ASKED ME TO BRING IN VEHICLE FOR A THOROUGH INSPECTION AND CONFIRMED TIE ROD FAILURE- REPLACEMENT TO BE AT MY EXPENSE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10045325November 3, 2003
SUSPENSION:FRONT:CONTROL ARM
IT WAS DETERMINED THAT BOTH UPPER AND LOWER LINKS ON MY 2000 PASSAT HAD FAILED WITH 48,000 MILES ON THE CAR. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10041744October 13, 2003
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
3 EMISSIONS SYSTEM FAILURES IN ONE YEAR. SECONDARY AIR PUMP REPLACED TWICE AND MASS AIR FLOW SENSOR REPLACED ONCE. CAR HAS LESS THAN 24000 MILES. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10041012October 1, 2003
SUSPENSION:FRONT:CONTROL ARM, STEERING:LINKAGES:TIE ROD ASSEMBLY
AT 62K MILES 3 CONTROL ARMS/BUSHINGS AND TIE ROD END HAVE FAILED FOR NO APPARENT REASON. AUTHORIZED DEALER'S MECHANIC SEEMED SURPRISED THAT THIS PART FAILED SO EARLY. ON THE OTHER HAND, IT SEEMS LIKE IT IS A WELL-KNOWN PROBLEM WITH 2000 PASSATS (AND AUDIS WHICH ARE SUPPOSED TO USE SAME PARTS), AND THE RECALL HAS ALREADY BEEN SUPPOSEDLY ISSUED FOR IN GERMANY. WHY HAS IT NOT BEEN ADDRESSED HERE IN THE U.S. IF IT'S A KNOWN PROBLEM AND SAFETY RISK? *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10037505September 9, 2003
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER
WHILE DRIVING AT MODERATE SPEEDS OF ABOUT 35 TO 45 MPH, CAR ENGINE LOST ALL POWER. ENGINE WAS STILL RUNNING AND ALL ACCESSORIES (LIGHTS, RADIO, ETC.) WERE ON, BUT PRESSING ON THE GAS PEDAL LEAD TO NO MOVEMENT BY THE CAR. EPC WARNING LIGHT CAME ON AT THE TIME OF POWER LOSS AS DID THE ASR WARNING LIGHT. STOPPING THE CAR AND TURNING IT OFF AND THEN BACK ON REMEDIED SITUATION, BUT IT RECURRED ON 9/2/2003 UNDER SAME CONDITIONS. DEALER ANALYSIS SHOWED A STICKING TURBO BOOSTER VALVE AND A BAD OXYGEN SENSOR (THIS IS THE 2ND O2 SENSOR TO BE REPLACED WITHIN A YEAR). DEALER HAD TO ORDER PARTS AND THEY WILL NOT BE IN UNTIL AT LEAST 9/9/2003. MEANWHILE, I HAVE TO DRIVE A 79 MILE ROUND TRIP COMMUTE DAILY IN TRAFFIC, AND FEAR THAT THIS WILL HAPPEN WHEN I AM AT 75 MPH ON THE INTERSTATE. THIS COULD LEAD TO A CRASH WITH POSSIBLE FATALITIES IF IT OCCURRED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10037228September 4, 2003
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
MASS AIR FLOW SENSOR NEEDED TO BE REPLACED 4 MONTHS AFTER HAVING THE SECONDARY AIR PUMP AND ACTUATOR VALVE ON THE BACK OF THE HEAD REPLACED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10037244September 4, 2003
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
MALFUNCTION OF ROBERT BOSCH 5.3 ABS MODULE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10024264September 4, 2003
ENGINE AND ENGINE COOLING:ENGINE
THE MALFUNCTION INDICATOR LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER ON 5/24/2003, AND THE TEMPERATURE SENSOR WAS REPLACED. SIX DAYS LATER LIGHT THE ILLUMINATED AGAIN.*AK THE VOLKSWAGEN HEADQUARTERS DID PAY FOR THE HOSE WHEN THE MALFUNCTION INDICATOR LIGHT ILLUMINATED AT APPROX. 24,000 MILES. *PH *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10037085September 2, 2003
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
I WAS DIRIVNG THE CAR WHEN SMOKE STARTED ENTERING THE CABIN AREA. PULLED OVER, AND THE ENGINE COMPARTMENT WAS ENGLUFED IN SMOKE. HAD TO CALL THE FIRE DEPARTMENT TO EXTINGUISH THE FIRE. THERE WAS NO FLAMES, BUT THE FIREFIGHTERS HAD TO USE A HOSE TO KILL THE SMOKE. VOLKSWAGEN DEALER IN TALLAHASSEE INDICATED THAT THE ALTERNATOR "MALFUNCTIONED". I'D LIKE AN INVESTIGATION INTO HOW A MALFUCNTION INT HE ALTERNATOR COULD CAUSE A NEAR FIRE HAZARD, AND IF IT WAS A MALFUCNTION -- WHAT CAUSED IT, AND A BULLETIN POSTED AS TO HOW TO AVOID IT. THIS IS A VERY SERIOUS MATTER AS THE CAR WAS PARACTICALLY IN FLAMES.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10037770August 27, 2003
SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT
WHILE DRIVING ABS CONTROL MODULE FAILED, CAUSING WARNING BELL TO SOUND, WHICH INDICATED FOR THE DRIVER TO STOP. DEALER STATESD PARTS NEEDED TO REPAIR VEHICLE WERE ON BACK ORDER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10032875August 15, 2003
VISIBILITY:SUN/MOON ROOF ASSEMBLY
SUNROOF MAKING LOUD CLANKING NOISE WHEN IN OPERATION SINCE PURCHASE BACK FOR REPAIR ONE MONTH LATER NOW INFOMED BY DEALER NEEDS NEW SUNROOF FRAME AT A COST OF $850 TO ME. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10033564August 11, 2003
FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY
CONSUMER STATES WHILE DRIVING FUEL TANK BURST. DEALER NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10031049August 8, 2003
OWNER OF A 2000 VOLKSWAGEN PASSAT. AFTER DRIVING VEHICLE AND PARKING CAR, IT WILLNOT RESTART. HAS BEEN TO THE DEALERSHIP 3 OR 4 TIMESAND HE REPLACED MOBILIZER CONTACT RELAY AND THE PROBLEM STILL PERSISTS. LATEST INCIDENT WAS ON MONDAY 8/4 AND THE DEALER HAS HAD THE CAR SINCE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10029401August 7, 2003
STEERING:LINKAGES:TIE ROD ASSEMBLY
THE VEHICLE WAS TAKEN TO THE SHOP FOR AN ALIGNMENT. THE TECHNICIAN NOTICED THAT THE TIE ROD ENDS WERE WORN BUT THE VEHICLE ONLY HAD 60000 MILES ON IT. THE CONSUMER FOUND A RECALL (99V24800) ON THE INTERNET WHICH DESCRIBED THE SYMPTOMS THE VEHICLE EXPERIENCED WITH THE TIE RODS. THE CONSUMERS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN. *AK *PH *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10032075August 5, 2003
STEERING:LINKAGES:TIE ROD ASSEMBLY
VEHICLE EXPERIENCED THE SAME DEFECT WITH ITS TIE RODS AS STATED IN RECALL 00 V 414 000. BUT, IT'S MODEL/ YEAR, AND VIN NUMBER NOT INCLUDED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10030821August 5, 2003
ELECTRICAL SYSTEM
FIRE: 2000 VW PASSAT GL - SEDAN/V6. SPONTANEOUSLY COMBUSTED. CAR HAD NOT BEEN DRIVEN FOR 3 HOURS. FIRE STARTED IN ENGINE COMPARTMENT ON RIGHT SIDE AND DESTROYED MAJOR COMPONENTS. FIRE WAS NOT DISCOVERED UNTIL FUEL LINE BREACHED AT WHICH TIME FIRE CONSUMED VEHICLE. SUBSEQUENT INVESTIGATION BY INSURANCE COMPANY INDICATED FAILURE OF AN ELECTRICAL COMPONENT, HOWEVER EXACT CAUSE REMAINS UNDETERMINED.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10030716August 4, 2003
AIR BAGS
WHILE DRIVING I EXPERIENCED A SPONTANEOUS DEPLOYMENT OF THE PASSENGER SIDE LATERAL AIR BAG IN MY 2000 VW PASSAT. WITH DEPLOYMENT, ALL ELECTICAL POWER WAS LOST TO THE VEHICLE, LEAVING ME WITH NO CONTROL OF THE AUTO. THERE HAD BEEN NO COLLISION OR IMPACT TO THE VEHICLE. THE AIR BAG JUST WENT OFF BY ITSELF. THERE WAS NO INJURY TO PASSENGERS FROM THE AIRBAG, BUT IT ALMOST CAUSED ME TO LOSE CONTROL OF THE VEHICLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10028570July 18, 2003
ELECTRICAL SYSTEM:IGNITION
THE ENGINE SHOOK VIOLENTLY AND CONTINUED DURING THE ENTIRE TIME THE ENGINE WAS ON. IT SEEMED TO START AT EVERY IGNITION ACTIVATION, THE PROBLEMS DOES NOT OCCUR WHILE DRIVING OR IDLE. IT HAPPENED EVERY TIME I AM READY TO GO TO WORK!! I TOOK THE CAR THREE TIMES TO THE DEALERSHIP WHILE WARRANTY WAS STILL GOOD - THEY COULD NOT FIND ANYTHING WRONG IN ALL THREE TIMES. THE MAIN INDICATOR HAS ALWAYS BEEN THE "ENGINE SYMBOL W/THE VOLT" SYMBOL THAT GOES ON IN THE DASHBOARD. THE FOURTH TIME IT HAPPENED (PAST THE WARRANTY PERIOD, NOW), IT WENT AWAY WHILE THE DEALER WAS CHECKING IT OUT. AGAIN THE MECHANICS COULD NOT DETECT THE SOURCE OF THE PROBLEM. ON JULY 11, AS I WAS COMING HOME THE PROBLEM AGAIN SHOWED UP. THIS TIME THE DEALER CHANGED AN ENGINE PART "COIL" AND SAID THAT THE COIL WAS THE PROBLEM AND THESE PASSAT CARS HAD THE SAME PROBLEM ALL THE TIME. I AM REALLY MAD BECAUSE I DID NOT EXPECT THE ADDED EXPENSE $620 TOTAL, THE TIME LOST, THE INCONVENIENCE, AND THE LACK OF RESPECT BY THE DEALERS (THESE GUYS BEHAVE AS IF THEY ARE DOING ME A FAVOR, I AM PAYING DEARLY BY CHOOSING WV BRAND). *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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