Volkswagen Passat Complaints (2006)
576 consumer complaints on file.
- #10448600February 21, 2012FUEL SYSTEM, GASOLINE, SERVICE BRAKES, HYDRAULIC, ENGINE AND ENGINE COOLING
I BEGAN TO HAVE PROBLEMS WITH THE ENGINE LIGHT. EVERY TIME I HAD IT CHECKED, IT CODED SOMETHING DIFFERENT (PO455, PO171, PO441) WITH THESE RESULTS: FUEL CAP LIGHT CAME ON, HIGH PRESSURE FUEL PUMP, EVAPORATIVE EMISSION CONTROL SYSTEM , AND LEAN BANK 02 CENSOR BEFORE THE CATALYTIC CONVERTER. IT BECAME HARD TO CRANK, AND ONCE SHOOK WHEN IT DID CRANK. THE STEERING WHEEL MODULE AND COMFORT CONTROL MODULE WERE REPLACED IN 2008 UNDER WARRANTY AFTER I TOOK VOLKSWAGEN TO SMALL CLAIMS COURT. I TOOK THE CAR TO A DEALERSHIP IN ATLANTA (THERE ISN'T ONE CLOSE TO WHERE I LIVE) AND THEY COMPLETED THE FOLLOWING REPAIRS: CODE PO444, THE EVAPORATIVE EMISSION SYSTEM PURGE CONTROL VALVE CIRCUIT; CODE PO193, FUEL MEASURING SYSTEM 2 ABNK 1; AND P2187 SYSTEM TOO LEAN AT IDLE. TOTAL= $884.84 ($619.95 LABOR; $204.31 PARTS; $43.25 WASTE DISPOSAL CHARGE; AND $17.33 TAX). AT NO CHARGE, THEY CHECKED THE PASSENGER HEADLIGHT WHICH I HAD TO REPLACE @ TWICE A YEAR AND INSPECTED HIGH PRESSURE PUMP, GFF GUIDED FUNCTIONS AND A COURTESY VISUAL SERVICE INSPECTION. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10445889January 30, 2012ENGINE AND ENGINE COOLING
THE OIL PUMP BROKE AND DESTROYED THE MOTOR. I HAD TO BE TOWED TO THE DEALERSHIP; THEY TOOK A MONTH TO REPLACE PARTS AND REPAIR THE MOTOR. THERE HAVE BEEN A SIGNIFICANT NUMBER OF SUCH INCIDENTS; THIS HAS BEEN ADMITTED BY VW TO BE A MANUFACTURER PART FAULT, BUT THEY FAIL TO RECALL '06-'07 PASSATS AND COVER THE COSTS. I JUST SAW THIS SITE OR I WOULD HAVE REPORTED IT SOONER. I DID NOT OTHERWISE FIND ANY OTHER SUPPORT. *TT
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10445630January 27, 2012ENGINE AND ENGINE COOLING
DRIVING IN THE S CITY 45 MILES/P/H GIVING A WAY TO AMBULANCE I ACCELERATE THE CAR PULLING RIGHT LANE, CAR FELL ON HIS FACE NO POWER AMBULANCE ALMOST WAS GOING TO HIT ME SAME TIME EPC LIGHT CAME ON. VOLKSWAGEN OF AMERICA SHOULD BE RESPONSIBLE FOR THIS KIND LIFE THREATENING SITUATION. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10444350January 18, 2012ENGINE AND ENGINE COOLING
BOLT FAILURE IN CAM SYSTEM, COMMONLY KNOWN AS THE "OIL PUMP BOLT FAILURE". THE "CHECK ENGINE" & "EPC" LIGHTS CAME ON. THE ENGINE WENT INTO IT'S "SAFE" MODE, LIMITING ACCELERATION AND POWER. THE VEHICLE WAS UNDER WARRANTY & TAKEN TO THE DEALER. THE DEALER CONFIRMED THE BOLT FAILURE AND REPAIRS WERE MADE AND COVERED BY WARRANTY. THE REPAIRS TOOK APPROXIMATELY 1 MONTH TO MAKE. MAJOR COMPONENTS REPLACED WERE AS FOLLOWS: 2 - TIMING CHAINS OIL PUMP GEARS OIL PUMP BOLT TIMING CHAIN COVER TENSIONERS SOFTWARE UPDATE THE REPAIRS REQUIRED THE REMOVAL OF SOME MAJOR COMPONENTS, INCLUDING THE INTAKE MANIFOLD, VALVE COVER, TRANSMISSION AND SIDE COVERS. IN MY CASE, THE TIMING CHAIN COVER PREVENTED THE TIMING CHAIN SYSTEM FROM COMPLETELY FALLING APART. IF THIS HAD HAPPENED, IT WOULD HAVE BEEN COMPLETE DESTRUCTION OF THE INTERNAL COMPONENTS OF THE ENGINE REQUIRING COMPLETE REPLACEMENT OF THE ENGINE. MY VEHICLE WAS APPROXIMATELY 3 WEEKS AND 2000 MILES INSIDE THE WARRANTY PERIOD. IN FACT, MY WARRANTY RAN OUT WHILE THE VEHICLE WAS AT THE DEALER FOR THE REPAIRS.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10440952December 22, 2011STRUCTURE:BODY
TRUNK WON'T LATCH WHEN COLD. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10437359November 27, 2011ENGINE AND ENGINE COOLING
IN AUGUST, MY CHECK ENGINE LIGHT HAD BEEN COMING ON AND OFF FOR ABOUT TWO WEEKS. I MADE AN APPOINTMENT AT THE DEALERSHIP. THEY FOUND SEVERAL FAULTS AND RECALLS (MY CAR ONLY HAD 39,000 MILES) AND TOLD ME THAT THE REPAIRS WOULD BE AROUND $800. I PAID THIS AMOUNT ONLY FOR THE LIGHT TO COME ON ABOUT A WEEK LATER. I CALLED THE DEALERSHIP TO MAKE ANOTHER APPOINTMENT BUT THE LIGHT WENT OFF AND STAYED OFF ABOUT A MONTH AND WAS TOLD TO TRY CHANGING OR TIGHTENING THE GAS CAP. I DID BOTH, HOWEVER, THE PROBLEM PERSISTED. THE LIGHT CAME ON AGAIN AND STAYED ON AND IN NOVEMBER, I BROUGHT THE CAR BACK. I WAS TOLD THERE WAS A PROBLEM WITH THE CAM SHAFT AND THAT THE CAR WAS NO LONGER SAFE TO DRIVE BECAUSE THE CAM SHAFT ATTACHED TO THE HIGH PERFORMANCE FUEL SHAFT WAS COMPLETELY WORN THROUGH. ADDITIONALLY, THE PART IS ON BACK ORDER FOR A FEW WEEKS!!! OBVIOUSLY VW IS AWARE OF THIS ISSUE AND HAS DONE NOTHING TO NOTIFY OWNERS. I HAVE BEEN TO THE SAME DEALER THREE TIMES AND WAS ONLY TOLD RECENTLY AFTER COMPLAINING ABOUT SEVERAL STRANGE NOISES AND ENGINE LIGHT ISSUES. 1) HOW DID YOU NOT SEE THIS BEFORE? 2) IF THIS WAS COVERED BY THE WARRANTY, THEN WHY DIDN'T IT GET FIXED THE FIRST TIME? I BELIEVE THAT THE ORIGINAL PROBLEM WAS CAUSED BY THIS "CAMSHAFT" ISSUE AND I WAS RIPPED OFF. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10437373November 27, 2011ENGINE AND ENGINE COOLING, FUEL SYSTEM, GASOLINE
I NOTICED THAT I WAS RECEIVING NOTIFICATIONS TO CHANGE THE OIL MORE OFTEN PRIOR TO 3000 MILES. WHEN I WENT TO DEALERSHIP TO DETERMINE WHY I WAS TOLD THAT THE CAR SHOULD NOT REQUIRE AN OIL CHANGE USUALLY UNTIL 6000 MILES. I WAS TOTALLY BAFFLED BECAUSE I AM BARELY MAKING THE 3K MARK. SO, AFTER ANOTHER OIL CHANGE SHORTLY 3000 MILES...I GOT THE NOTIFICATION TO SHUT OFF ENGINE, OIL LEVEL TOO LOW. I PANICKED AND HAD THE CAR TOWED TO THE DEALERSHIP. THEY SAID IT WAS ALRIGHT AND SOME CAR ASORB MORE THAN OTHERS. A FEW WEEKS LATER, I RECEIVED NOTIFICATION OF A CHECK ENGINE LIGHT. THIS WAS SUPPOSEDLY THE CAM SHAFT. THIS WAS REPLACED IN FEB 2011. CONTINOUSLY I EXPERIENCED THE LOW OIL LEVEL AND HAVE HAD IT MONITORED. THE CHECK ENGINE LIGHT CAME ON THE NEXT DAY AFTER IT WAS MONITORED. THE DEALERSHIP IS UNABLE TO DETERMINE WHY I AM EXPERIENCING THIS ISSUE. I WENT TO A LOCAL AUTO STORE WHO STATED IT WAS THE CAM SHAFT. AT HALLS VOLKWAGEN, A VOLSKWAGEN SPECIALIST WAS THERE AT THE TIME AND SUGGESTED THAT THEY CLEAN MY ENGINE COMPLETELY. THIS WAS ONE WEEK AGO AND GUESS WHAT, THE CHECK ENGINE LIGHT IS BACK. I WENT BACK TO ANOTHER AUTO STORE WHO CONFIRMED AGAIN IT WAS THE CAM SHAFT. YES, THERE IS AN EXTENDED WARRANTY ON THE CAM SHAFT. THIS IS TWICE IN A YEAR IT WILL REQUIRE REPLACING? MY WARRANTY IS ABOUT TO END. IM NOT COMING OUT OF POCKET TO GET A CAM SHAFT EVERY YEAR. SOMETHING ELSE HAS TO BE WRONG. ALSO, I WOULD LIKE IT NOTED THAT I PURCHASED THIS CAR AT CAR MAX. THE CAR FAX STATED THAT THE CAR WAS NOT IN ANY ACCIDENTS. THE DRIVER SIDE DOOR HAS BEEN REPLACED AND HAS THE STICKER INFORMATION FROM WHEN IT WAS REPLACED. I THINK THAT I WAS MISLEAD ABOUT THE STATE OF THIS VEHICLE. TOTAL CHECK ENGINE LIGHTS SINCE PURCHASE - 9 TOTAL NOTIFICATIONS TO SHUT OFF ENGINE DUE TO LOW OIL LEVEL 9. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10436162November 17, 2011ENGINE AND ENGINE COOLING
I'VE ENCOUNTERED LOTS OF ISSUES WITH MY VEHICLE AND AM VERY TIRED OF TAKING IT TO THE SHOP LIKE IT IS AN OLD PIECE OF JUNK. THIS TIME I HAVE A NOISE WHICH IS COMING FROM THE UNDERHOOD. IT'S A CLICKING NOISE THAT IS VERY UNUSUAL. I TOOK IT TO THE SHOP BUT THEY WEREN'T ABLE TO IDENTIFY THE PROBLEM. AND I ALSO FOUND THAT I AM NOT THE ONLY ONE HAVING THAT NOISE, THERE ARE TONS OF PEOPLE WITH THE SAME EXACT PROBLEM THAT POSTED THEIR SAME PROBLEM ONLINE. THERE SHOULD BE A RECALL ON THIS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10434954November 9, 2011SERVICE BRAKES, HYDRAULIC
ANTILOCK BRAKE SYSTEM FAILED CAUSING THE BRAKES TO AUTOMATICALLY COME ON. LED TO RAPID DECELERATION WHILE DRIVING. ONGOING PROBLEM. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10429989October 13, 2011ENGINE AND ENGINE COOLING
LOST MOST OF POWER WHILE DRIVING ON HIGHWAY. DROVE VEHICLE (2006 PASSAT 3.6L) TO VW DEALER WHERE THEY DIAGNOSED A "TIMING CHAIN ISSUE". VW DEALER CLAIMED THEY WOULD FIX ENGINE FOR $5000, USED REPLACEMENT FOR $8000, OR NEW ENGINE FOR $10,500... AFTER HEARING THAT GOOD NEWS, TOWED VEHICLE TO LOCAL VW PRO WHO ALSO DIAGNOSED "TIMING CHAIN ISSUE", AND WAS GIVEN THE GO-AHEAD TO FIX. PROBLEM ISOLATED TO INTERMEDIATE SHAFT BOLT, WHICH HAD BACKED OUT, ALLOWING TIMING SPROCKETS TO WANDER. BOLT ITSELF IS NEARLY SHEARED IN HALF - GOOD THING WE STOPPED WHEN WE DID. BOLT WAS ALSO RUBBING ON TIMING CHAIN COVER, AND WOULD HAVE LIKELY BROKE OR GROUND THRU TIMING CHAIN COVER. THIS PROBLEM WAS CORRECTED BY MY LOCAL VW GUY FOR $3300, WHICH INCLUDED ALL OEM PARTS, NEW WATER PUMP, PLUS PLUGS. IMHO, THIS IS A SERIOUS SAFETY ISSUE FOR OWNERS WHICH MAY EXPERIENCE THIS PROBLEM. MINIMAL RESEARCH ON THE WEB INDICATES I'M NOT THE ONLY ONE WITH THIS ISSUE. THE LOSS OF POWER AT HIGHWAY SPEEDS WAS ALARMING ENOUGH WITHOUT THINKING OF WHAT MAY HAVE HAPPENED HAD THE BOLT BROKE, OR WORN THRU THE TIMING COVER. FROM A MECHANICAL PERSPECTIVE, I'M EXTREMELY DISMAYED AT HOW THIS COULD HAPPEN IN THE FIRST PLACE. I HAVE ABOUT 30 YEARS OF MECHANICAL EXPERIENCE WITH CAR ENGINES - MOSTLY WITH 60'S AND 70'S ERA VEHICLES. MY EXPERIENCE WOULD HOLD SUSPICION THAT A BOLT BACKING OUT OF THE TIMING SPROCKET WOULD BE THE FAULT OF THE MECHANIC WHO INSTALLED IT, EITHER BY APPLYING THE INCORRECT TORQUE, OIL UNDER THE BOLT, OR NOT APPLYING LOC-TITE TO THREADS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10429965October 12, 2011UNKNOWN OR OTHER
CRV BOOT--I HAD MY LEFT FRONT CRV BOOT REPLACED 12/2010. DEALERSHIP SAYS I NEED FRONT RIGHT AND TWO REAR CRV BOOTS REPLACED 10/2011. I DRIVE 14 MILES RT TO WORK-NO ROUGH TERRAIN-WITH ONLY 42000-48000 I NEED ALL REPLACED-DOESN'T SEEM RIGHT AND $200.00 PER BOOT. I PURCHASED THIS VEHICLE NEW. *KB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10429974October 12, 2011ENGINE AND ENGINE COOLING
I HAVE A 3.6 ENGINE AND THE OIL PUMP BOLT THAT HOLDS TIMING CHAIN AND CRANK CHAIN CAME LOOSE AND CAUSE MAJOR ENGINE PROBLEMS. DEALER SAYS I NEED TO REPLACE THE ENGINE AND IT'S GOING TO COST ME OVER $7000.00 DOLLARS FOR A USED ENGINE OR $16000.00 FOR A NEW ENGINE AND VW OF AMERICA WON'T TAKE ANY RESPONSIBILITY. *KB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10428433October 4, 2011SERVICE BRAKES, HYDRAULIC, SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM 2006 VW PASSAT 3.6L VR6 MODEL. THE PROBLEM OCCURRED IN LATE 2010 AT FIRST A FEW MONTHS AFTER THE CAR WAS PURCHASED. THE PROBLEM OCCURS WHEN THE VEHICLE IS AT A SET OF LIGHTS, THE RPM ARE NORMALLY AROUND 650-700 RPM, WHEN THE PROBLEM OCCURS THE RPM GO TO 1250-1300 WHILE THE VEHICLE IS STOPPED, THIS MAKES SO THE DRIVER HAS TO APPLY MUCH MORE FOOT STRENGTH TO HOLD THE CAR. RAISING THE RISKS OF A CAR CRASH. THIS HAPPENS RANDOMLY, IF I DRIVE A DAY IT MIGHT NOT HAPPEN, THEN I DRIVE THE NEXT DAY AT THE SECOND SET OF LIGHTS IT HAPPENS. I HAVE ATTEMPTED TO REPAIR THIS AT VW IN NH BUT THEY DID NOT SOLVE THE PROBLEM AND CLAIMED THE CAR "IS NOT REALLY AN AUTOMATIC, BUT A MANUAL" AND CHANGED GEAR BOOT CONNECTORS OR SOME SOMETHING, AND THE SAME WEEK THE PROBLEM RESUMED. I FEEL I CANNOT GO TO VW TO REPAIR THIS AS THIS WILL GIVE ME EXCUSES, PLEASE LOOK INTO THIS, I FEEL THIS IS DETRIMENTAL TO MY AND MY FAMILY'S SAFETY. THANK YOU. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10428667October 4, 2011ENGINE AND ENGINE COOLING
VEHICLE STARTED MAKING A KNOCKING/RATTLING NOISE THAT MADE THE ENGINE SOUND LIKE IT WAS A DIESEL. THE ENGINE IN THIS CAR IS A 3.6 V6 GASOLINE ENGINE. I BROUGHT IT INTO MY MECHANIC AS SOON AS POSSIBLE AND HE ADVISED AGAINST DRIVING IT ANY MORE AS IT SOUNDED LIKE THE TIMING CHAIN WAS LOOSE. AFTER ATTEMPTING TO GET AT THE NOISE FROM UNDER THE HOOD HE FOUND OUT HE HAD TO GET UNDER THE COVER ON THE BACK OF THE ENGINE TO GET TO THE LOWER CHAIN. THIS WOULD REQUIRE REMOVAL OF THE TRANSMISSION IN THE FRONT SINCE THE CAR IS A 4MOTION AWD. AT THAT POINT I HAD TO PUT $2000 DOWN BECAUSE OF THE LABOR TO TAKE EVERYTHING APART. I'VE SEARCHED ONLINE AND FOUND MANY OTHER PEOPLE HAVE HAD THIS SAME ISSUE, DUE TO AN OIL PUMP BOLT THAT FAILS. THERE ARE LINKS TO THESE FAILURES HERE: HTTP://WWW.PASSATWORLD.COM/FORUMS/74-CLUB-B6/327507-3-6-OIL-BOLT-FAILURE-REFERENCE-MATERIAL.HTML I CALLED VW CUSTOMER CARE AND THE PERSON ON THE PHONE KNEW NOTHING ABOUT THE PROBLEM, BUT SAID THEY RECOMMENDED THE TIMING CHAIN BE REPLACED AT 100,000 MILES. WITH MY SERVICE BILL CURRENTLY UPWARDS OF $2,000 WITH JUST THE LABOR TO GET TO THAT CHAIN, I DON'T THINK ITS RIGHT THAT IT SHOULD COST THAT MUCH FOR A 100,000 MILE MAINTENANCE ITEM. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10425070September 12, 2011STEERING, ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2006 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT WHEN DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD STALL WITH THE ILLUMINATION OF THE COLUMN STEERING LOCK WARNING LIGHT. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 83,000 AND THE CURRENT MILEAGE WAS 85,000. THE VIN WAS UNAVAILABLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10417067August 4, 2011ENGINE AND ENGINE COOLING
ENGINE LIGHT CAME ON WHILE DRIVING (2006 PASSAT 3.6 4MOTION) FOLLOWED BY EPC LIGHT (INDICATING E-GAS "LIMP MODE"). VEHICLE WOULDN'T DRIVE ANY FASTER THAN ~40 MPH. CAR REQUIRED OVER $3300 IN REPAIRS (EXCLUDING RENTAL), COVERED BY A CERTIFIED PRE-OWNED WARRANTY. DEALERSHIP TECHNICIAN INFORMED ME THAT THE CAUSE WAS THE OIL PUMP BOLT BACKING OUT. THIS ISSUE SEEMS TO BE WIDESPREAD AND HAS BEEN WELL DOCUMENTED WITH DOZENS OF REPORTED INCIDENTS ON VWVORTEX.COM AS WELL AS PASSATWORLD.COM. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10417114August 4, 2011FUEL SYSTEM, GASOLINE, VEHICLE SPEED CONTROL, LATCHES/LOCKS/LINKAGES, POWER TRAIN:AUTOMATIC TRANSMISSION, EQUIPMENT, ELECTRICAL SYSTEM
CHECK ENGINE (MIL) LIGHT TURNED ON, CAR ALL OF A SUDDEN IDLES AT A HIGHER RPM WHILE WE WERE DRIVING!!! VEHICLE WAS TAKEN INTO THE DEALERSHIP. CAR IS ONLY UNDER WARRANTY FOR 36,000 MILES OR 3 YEARS! DEALERSHIP RAN DIAGNOSTIC, CAME UP WITH: CODE P0123 (THROTTLE HIGH INPUT), P0299 (TURBO UNDER BOOST), P0456 (EVAP LEAK), P1098 (INTAKE TURNING VALVE SHORT TO B+), CODE P2004 (INTAKE RUNNER STUCK), CODE P3237 (INTAKE RUNNER BASIC SETTINGS). DEALER RECOMMENDED INTAKE RUNNER MOTOR REPLACEMENT & REPLACEMENT OF TURBO & N80 VALVE, ALSO CV BOOT NEEDS REPLACEMENT. TOTAL COST OF REPAIRS OVER $1200!!! WE ALWAYS TAKE CARE OF OUR VEHICLES AND HAVE THEM SERVICED AT THE DEALERSHIP. VEHICLE HAS ALSO HAD DEFECTIVE INTERIOR PARTS. INTERIOR TRIM (ALL SWITCHES - LOCK, WINDOW & RADIO ARE BUBBLING AND CHIPPING). DOOR PANEL TRIM (RUBBER IS PEELING). SHIFT KNOB - METALLIC PIECE ON SHIFT KNOB, PEELED AND DUG INTO SKIN AND CAUSED INJURY. CARBON FIBER DASH IS PEELING APART. CONTACTED VW OF AMERICA, PER THEIR CUSTOMER SERVICE REP, THEY ARE UNABLE TO MAKE ANY REPAIRS DUE TO THE AGE AND MILEAGE OF THE VEHICLE. CAR IS A 2006 - 67,000 MILES. LESS THAN 5 YEARS OLD. I WOULD HAVE NEVER PURCHASED A VOLKSWAGEN HAD I KNOWN THEY WERE NOT RELIABLE VEHICLES. UNKNOWLEDGABLE SALES REPS, OR JUST AFTER CUSTOMERS TO MAKE A BUCK. SELLING PEOPLE UNRELIABLE VEHICLES AND VOLKSWAGEN CLEARLY DOES NOT TAKE CARE OF THEIR CUSTOMERS NOR DO THEY CARE ABOUT CUSTOMER LOYALTY OR SAFETY. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10413936July 21, 2011FUEL SYSTEM, GASOLINE, ENGINE AND ENGINE COOLING:ENGINE
BEWARE OF THE 2006 VW PASSAT. I HAVE HAD ONGOING ISSUES WITH THIS CAR. MAJOR ISSUE: STALLING OUT WITHOUT WARNING. MY CAR WAS WORKED ON 6 MONTHS AGO APPROX DATE OF 1/11 FOR STALLING. CAR RAN GREAT, JULY 7TH,11 TRAVELING HIGH RATE OF SPEED ON INTERSTATE, CAR STALLS, ALMOST GOT HIT! TAKEN TO (2) TWO DIFF DEALERSHIPS AND (2) DIFF OPINIONS. DROPPED OFF AT DEALERSHIP ON JULY 14TH,11 PART NEEDED IS ON BACK ORDER UNTIL JULY 25,11) THEY SAY THE STALLING IS CAUSED FROM CAM SHAFT HIGH PRESSURE FUEL PUMP! AND APPARENTLY THEY (VW) HAS DECIDED TO COVER THIS UNDER AND EXTENSION OF THE WARRANTY UP TO 120,000 MILES! NO RECALL. HMMMM WONDER WHY? THEY WOULD BE OUT ALOT OF MONEY! THERE IS A PROBLEM WITH THE FUEL SYSTEM ON THIS CAR. THE WAY IT WAS DESIGNED IS A JOKE! SIX MONTHS AGO MY FUEL PUMP WAS REPLACED AND NOW ANOTHER PROBLEM EXISTS. MY POINT IS THIS: MY CAR HAS STALLED OUT ON THE INTERSTATE AND VARIOUS OTHER PLACES. SOMEONE IS GOING TO GET KILLED. I HAVE READ SEVERAL COMPLAINTS REGARDING THIS ISSUE! THIS CAR IS UNSAFE. I MADE A COMPLAINT TO VW AND THEY BASICALLY STATED IT WAS MY PROBLEM! I HAVE HAD MY CAR ON THE DIAGNOSTIC MACHINE 2 TIMES AND ALL HAVE COME BACK WITH DIFF ISSUES! WHEN SPEAKING TO THE REP FROM VW, I ADVISED THEY ALL GAVE ME DIFF OPINIONS DUE TO DIAGNOSTIC READINGS AND SHE STATED "MAYBE YOUR CAR HAS ALL OF THESE PROBLEMS" MAYBE? SO I PAY FOR ALL OF THESE "MAYBE'S" TO GET MY CAR FIXED AND "MAYBE" IT WILL RUN THE WAY ITS SUPPOSED TO, OR "MAYBE" IT WONT! I'M NOT THE ONLY CONSUMER THAT HAS HAD THIS PROBLEM, IT STILL EXISTS FOR MANY OTHERS. *KB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10413736July 20, 2011ENGINE AND ENGINE COOLING:COOLING SYSTEM, EQUIPMENT:APPLIANCE:AIR CONDITIONER
20 AFTER I PURCHASED MY CAR AT CARMAX IN LAUREL, MD IN JUNE 2009 I HAD TO TAKE IT BACK BECAUSE MY AC WAS BLOWING HOT AIR, AFTER A DIAGNOSIS CARMAX SENT MY CAR TO A FITZGERALD VOLKSWAGEN DEALERSHIP IN ANNAPOLIS, MD WHERE THEY DIAGNOSED IT FOR THE SAME PROBLEM AND IN TURN HAD TO REPLACE MY AC COMPRESSOR, CONDENSOR AND CLUTCH. I RAN THE AC FOR APPROXIMATELY 2 MONTHS (JULY & AUG 2009) THAT YEAR, SINCE WE WERE ALREADY HALF WAY THROUGH THE SUMMER. IN MAY 2010 WHEN I TURNED MY AC ON AGAIN IT BLEW HOT AIR, I SENT IT BACK TO CARMAX WHO DIAGNOSED IT AGAIN AND SAID THE AC COMPRESSOR AND PRESSURE SWITCH SHOULD BE REPLACE, LESS THAN A YEAR SINCE THE INITIAL AC WAS REPLACED THE FIRST TIME. AT THIS POINT, I CALLED FITZGERALD AND WAS TOLD I WAS PAST MY 12,000 MILES PER THE REPLACEMENT WARRANTY AND THAT I WOULD HAVE TO PAY FOR THE WORK WHICH WAS QUOTED AT $2300 AND $1700. AFTER I COMPLAINED TO THE ATTORNEY GENERAL OFFICE, THE DEALER OFFERED A GOOD WILL ONE TIME OFFER DECREASING THE ESTIMATED COST TO $900. I DECLINED THE OFFER SINCE I DON'T BELIEVE I SHOULD HAVE TO PAY FOR SOMETHING THAT CLEARLY WAS NOT DONE CORRECTLY THE FIRST TIME. AFTER PURCHASING AN EXTENDED WARRANTY FOR ANOTHER ISSUE, I TOOK THE CAR BACK TO THE DEALER, THEY DIAGNOSED WITH THE SAME PROBLEM I AGREED TO HAVE THEM FIX IT BASED ON MY WARRANTY COVERAGE HOWEVER, I WAS DENIED COVERAGE BY THE WARRANTY COMPANY BECAUSE VOLKSWAGEN PREVIOUSLY ISSUED A TSB REGARDING AC ISSUES IN 2006 VW PASSAT. THIS TSB WAS ISSUED IN 2007, MY CAR WAS PURCHASED IN 2009. SO AS OF TODAY 7/20/2011 I AM STILL WITHOUT A WORKING AC SYSTEM AND I AM CURRENTLY DRIVING AROUND IN HEAT ADVISORY WEATHER WITH NO AC. I AM FORCED TO MAKE ALTERNATE ARRANGEMENTS FOR TRANSPORTATION AS A RESULT, SINCE THE EXCESSIVE HEAT EXPOSURE CAUSES ME HEADACHES & DIZZINESS. *KB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10412290July 14, 2011EQUIPMENT, STRUCTURE
THERE ARE SEVERE TOXIC ODOR'S (VOC'S) COMING FROM THE BOTTOM OF THE CARPET INSULATION OF THE INTERIOR IF THE CAR. IT IS SO POTENT THAT I HAVE SORE THROATS , HEADACHES AND FEEL LIGHT HEADED DURING AND AFTER I DRIVE THE 2006 VOLKSWAGEN PASSAT. THIS ODOR/VOC HAS ALMOST CAUSED ME TO FAINT DUE TO THE SEVERE ALLERGIC REACTION I HAVE TO IT. I HAVE TO HAVE ALL WINDOWS OPEN TO EVEN DRIVE THE AUTOMOBILE. AFTER SEARCHING THE INTERNET UNDER "VOLKSWAGEN CRAYON SMELL" THERE ARE HUNDREDS ARE SIMILAR COMPLAINTS ABOUT VOLKSWAGEN CARS WHERE THEY HAVE FOUND THE INTERIOR SOUND INSULATION MAT UNDER THE CARPER FLOOR TO BE THE CAUSE. I NEED MY CAR AND I CAN'T DRIVE IT LIKE THIS AS IT IS UNSAFE FOR MY HEALTH AND I FEAR THIS "CRAYON ODOR" COULD CAUSE ME TO HAVE A CAR ACCIDENT. I HAVE TRIED TO ENLIST VW AMERICA AND THEY STATE THEY ARE NOT AWARE OF THE ISSUE , HOWEVER, THERE ARE HUNDREDS, IF NOT THOUSAND COMPLAINTS THAT THEY HAVE RECEIVED FROM THIS TOXIC ODOR THAT IS COMING INTO THE PASSENGER CABIN OF THEIR CARS ESPECIALLY THE 2006 PASSAT. THIS TOXIC CRAYON ODOR IS PRESENT AT ALL TIMES , IT IS NOT DEPENDENT ON THE CAR RUNNING (BEING ON) WHAT SO EVER.. PLEASE HELP!!! *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0