Volkswagen Passat Complaints (2001)

432 consumer complaints on file.

#10122444May 30, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
1.NORMAL DRIVING 2.REAR BRAKE ROTOR WARP AND EXCESSIVE PAD WEAR 3. 3 SEPERATE INCEDENSES OF REAR BRAKE REPAIRS. (THERE HAVE NOT BEEN ANY ON THE FRONT BRAKES TO DATE) 4 REAR ROTORS AND 3 SETS OF PADS IN 52,000 MILES. THE SERVICE MANAGER AT THE DEALER INSISTS THIS IS THE NORMAL WEAR PATTERN FOR THE VEHICLE, ESPECIALLY THE INNER PAD ON THE DRIVERS SIDE REAR..VW OF AMERICA IS BACKING THE STANCE THAT THE DEALER IS CORRECT. THIS HAS CREATED AN UNSAFE BRAKING CONDITION BECAUSE TH THE BRAKE PEDAL OSCILLATES DURING ALL BRAKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10124769May 26, 2005
UNKNOWN OR OTHER
TEXAS DECEPTIVE TRADE PRACTICES ACT BREACH OF WARRANTY REGARDING THE 2001 VOLKSWAGEN PASSAT.***NO ANSWER REQUIRED***.*MR *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10121775May 21, 2005
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
AUTOMOBILE: 2001.5 VW PASSAT 1)THE HEADLIGHTS STOPPED WORKING - BOTH THE LEFT AND THE RIGHT SIDE. THE DAYLIGHTS, THE FOGLIGHTS AND THE BRIGHTS CONTINUED TO WORK. 2) THE LEFT SIDE HEADLIGHT ELECTRICAL CONNECTION HAD MELTED. THIS COULD HAVE CAUSED A FIRE. 3) WE BROUGHT THE CAR TO A SERVICE CENTER. THEY REPLACED THE RIGHT HEADLIGHT. UPON INSPECTION OF THE LEFT HEADLIGHT, IT WAS DISCOVERED THAT THE HEADLIGHT ELECTRICAL CONNECTION HAD MELTED. WE WERE TOLD THAT THIS COULD HAVE CAUSED A FIRE. QUESTION: IF THE ELECTRICAL CONNECTION ON THE LEFT SIDE HAS MELTED, ISN'T THERE A GOOD CHANCE THAT THE ELECTRICAL CONNECTION ON THE RIGHT SIDE WILL ALSO MELT?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10120503May 10, 2005
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING MY 2001 VOLKSWAGEN PASSAT ON HIGHWAY 95 AT HIGHWAY SPEEDS, THE "STOP ENGINE" LIGHT CAME ON. THE OIL PRESSURE WARNING LIGHT CAME ON AND INDICATED NO OIL PRESSURE. WE HAD TO HAVE THE VEHICLE TOWED TO THE NEAREST VOLKSWAGEN DEALER WHERE IT TOOK A COMPLETE ENGINE TEARDOWN AND OIL PUMP REPLACEMENT. THE VEHICLE HAD ONLY 40,000 MILES ON IT AND HAD BEEN MAINTAINED WELL. THIS OCCURRED WITHOUT WARNING AND COULD HAVE RESULTED IN STRANDING A WOMAN OR CHILDREN ALONE. NO DEATHS OCCURRED, HOWEVER COMPLETE ENGINE FAILURE AT HIGHWAY SPEEDS COULD HAVE RESULTED IN LOSS OF CONTROL OF VEHICLE, LEADING TO SAME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10119527May 3, 2005
EXTERIOR LIGHTING:TURN SIGNAL:FLASHER UNIT
CONTACT STATES: TURN SIGNAL/ HAZARD SWITCH MALFUNCTIONED. HAD PROBLEM FOR TWO WEEKS. DEALER TOLD CONSUMER TO CALL VOLKSWAGEN. THERE WERE RECALLS ON OTHER MODELS WITH THE SAME PROBLEM. SAFETY RECALL 15.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10117938April 15, 2005
FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
I OWN A 2001 VW PASSAT AND HAVE BEEN HAVING PROBLEMS WITH A GAS GAUGE FOR A NUMBER OF YEARS. THE GAUGE IS INNACCURATE AND NEVER REFLECTS THE CORRECT GAS LEVEL.*AK I'VE REPORTED THE PROBLEM TO THE DEALER AND HAVE BEEN TOLD THAT THERE IS NO RECALL, YET A RECALL EXISTS FOR THIS MAKE, MODEL AND YEAR (NHTSA CAMPAIGN ID # 01V157000).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10116247April 2, 2005
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE
BAD HEATER CORE NEEDED TO BE REPLACED AFTER 48,000 MILES. DEALER SERVICE UNWILLING TO COVER REPAIRS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10116235April 1, 2005
ENGINE AND ENGINE COOLING:ENGINE, ELECTRICAL SYSTEM:STARTER ASSEMBLY, ELECTRICAL SYSTEM:IGNITION:MODULE
ENGINE LIGHT CONTINUALLY GOES ON AND OFF, WHEN BLINKING ON, THE CAR SHAKES, AS IF IT IS ABOUT TO STALL, AND A BAD ODOR EMITS. WHEN DRIVING , THE CAR WOULD NOT EXCEED 20-30 MPH, EVEN WHEN THE GAS PEDAL WAS TO THE FLOOR. BROUGHT THE CAR TO VW FIRST TIME, THEY SAID THE LIGHT CAME ON BECAUSE THE CAR WAS IDLE FOR A DAY OR SO. THE 2ND TIME, AFTER GOING TO AN INDEPENDENT REPAIR SHOP AND HAVING ALL THE PLUGS REPLACED AND A COMPLETE TUNE-UP, SAME THING HAPPENED THE NEXT DAY. INDEPENDENT SHOP SAID THE ONLY OTHER THING WAS THE IGNITION COILS AND THAT THEY WERE EXPENSIVE. CALLED VW DEALERSHIP(CAR IS ON EXTENDED WARRANTY-LESS THAN 30 THOUSAND MILES & A 2001), WAITED 9 DAYS BEFORE THEY COULD LOOK AT THE CAR, HOWEVER, THE ENGINE LIGHT WAS OUT AGAIN. I EXPLAINED TO THEM THE PROBLEM, AND ALL THEY SAID WAS THAT VW DOES NOT HAVE A RECALL ON THE IGNITION COILS, THEY REPLACED THE NEWLY PURCHASED PLUGS AGAIN, AND SAID THERE WAS NOTHING WRONG WITH THE COILS??? COST ME $261.00 PLUS A RENTAL CAR, BUT THERE WAS NOTHING WRONG.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10117159March 25, 2005
SERVICE BRAKES, HYDRAULIC
VOLKSWAGEN PASSAT GLX 2001, DEFECTIVE BRAKES. *BF ON SEVERAL OCCASIONS, THE BRAKES LOCKED UP AND THE FRONT WHEEL OVERHEATED AND STARTED TO SMOKE. THE BRAKE BOOSTER AND MASTER CYLINDER WAS REPLACED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10115229March 14, 2005
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER
'RECALL CAMPAIGN' ISSUED FOR VOLKSWAGEN PASSAT 2001, OIL SLUDGE WARRANTY EXTENSION. *BF THE VEHICLE BROKE DOWN ON THE HIGHWAY WITHOUT ANY PRIOR INDICATIONS OF PROBLEMS, THE OIL AND ENGINE LIGHTS ILLUMINATED AND THE ENGINE BEGAN MAKING A SCREECHING SOUND. THE VEHICLE WAS TOWED TO THE DEALERSHIP WHERE THEY DETERMINED THE ENGINE HAD LOCKED UP FROM LACK OF OIL. THE WARRANTY DEPARTMENT REFUSED TO AUTHORIZE THE WARRANTY COVERAGE FOR THE REPAIR, BECAUSE THE CONSUMER COULD NOT PROVIDED RECEIPTS FROM AN AUTOMOBILE SERVICE COMPANY DOCUMENTING THAT HE HAD THE OIL CHANGED REGULARLY. THE WARRANTY DEPT. STATED THE CONSUMER WAS NOT ENTITLED TO WARRANTY COVERAGE FOR THE ENGINE AND THE TURBO CHARGER REPAIRS. (LAWYER ON BEHALF OF CONSUMER) *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10112530March 4, 2005
ENGINE AND ENGINE COOLING
SINCE BUYING THE CAR, THERE HAS BEEN AN ODOR FROM THE HEATER VENTS. ON FEBRUARY 25, WHEN USING THE HEATER, MY SON REPORTED LARGE AMOUNTS OF MIST COMING FROM THE VENTS. THE DEALER CHECKED AND FOUDN THAT THERE IS A CRACK IN THE HEATER CORE, AND THE MIST WAS FROM POOLED ANTIFREEZE. THE MIST IS CLEARLY TOXIC, YET WE WERE BREATHING IT FOR WEEKS, ONLY NOTICING WHEN THE CRACK WORSENED. THE CAR HAS ONLY 17,500 MILES ON IT. WHY DID THE HEATER CORE CRACK? *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10111253March 2, 2005
EXTERIOR LIGHTING:HEADLIGHTS, EXTERIOR LIGHTING:HEADLIGHTS:CONCEALMENT DEVICES
THE CONSUMER EXPERIENCED A PROBLEM WITH THE HEADLIGHTS. THE OWNER STATED THAT WHILE TRYING TO TAKE THE VEHICLE THROUGH STATE INSPECTION THE VEHICLE FAILED BECAUSE THE HEADLIGHTS WOULD NOT ADJUST. THE ADJUSTMENTS WERE DONE FROM THE REFLECTOR. THE ADJUSTMENT SCREW VIBRATED, AND EVENTUALLY FELL OFF, MAKING THIS VERY DIFFICULT TO MAINTAIN. *AK THE CONSUMER STATED THAT THE PLASTIC GEAR VIBRATED. THE LIGHT FELL OUT OF THE ADJUSTMENT. THE PLASTIC GEAR FELL OFF AND THE LIGHTS WENT OUT OF ALIGNMENT. ON FEB 4 THE VEHICLE FAILED A STATE INSPECTION BECAUSE THE LIGHTS WERE OUT OF ALIGNMENT AND COULD NOT BE CORRECTED. *TC BOTH HEAD LAMPS WERE DEFECTIVE DUE TO A SMALL ADJUSTMENT SCREW ON THE LAMP ASSEMBLY. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10111947February 22, 2005
ELECTRICAL SYSTEM
THE ABS LIGHT COMES ON, BUT THE CAR IS NOT DOING ANYTHING DIFFERENT, I ALSO GET THE EPO LIGHT ON, TOOK IT TO VW SERVICE CTR THEY SAID IT WILL COST $1500 + 2.5 HRS LABOR. I CALLED UP VOLKSWAGEN OF AMERICA CUSTOMER SERVICE THEY SAID THEY CANNOT HELP, EVEN THOUGH 1000S OF OTHER VOLKSWAGENS HAVE THE SAME PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10110605February 16, 2005
SUSPENSION:FRONT:CONTROL ARM:UPPER ARM
UPPER LEFT CONTROL ARM BUSHING FAILURE AT 35,000 MILES. NEEDS REPLACING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10110517February 14, 2005
EXTERIOR LIGHTING:HAZARD FLASHING WARNING LIGHTS:UNIT
FAILURE OCCURRED SPONTANEOUSLY. AFTER TURN SIGNAL (LEFT OR RIGHT) WAS DEACTIVATED (WHETHER MANUALLY OR AUTOMATICALLY AFTER COMPLETING TURN, PROMINENT SCRATCHING OR "SHORTING" NOISE COULD BE HEARD AND VIBRATION FELT UNDERNEATH THE FLASHER SWITCH FOR VARYING PERIODS OF TIME. DEALER REPLACED SWITCH, HOWEVER, A NOISE CONTINUED FROM BEHIND THE FLASHER SWITCH AT IRREGULAR INTERVALS. DEALER SAID THAT THIS WAS CAUSED BY DEFECT IN TURN SIGNAL MECHANISM IN STEERING COLUMN. THAT REPAIR IS PENDING. CONCERN IS FOR FAILURE OF EITHER THE FLASHERS OR TURN SIGNALS AND/OR ELECTRICAL SHORT IN THE SYSTEM WHICH COULD LEAD TO OTHER PROBLEMS. THE SITUATION BEARS SIMILARITY TO THE EXISTING NHTSA CAMPAIGN ID NUMBER: 04V584000 INVOLVING SOME OF THE SAME COMPONENTS IN VW JETTAS OF THE SAME MANUFACTURING YEAR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10109260January 31, 2005
STEERING:RACK AND PINION
THE STEERING WHEEL WAS LOOSE. DEALER HAD TO TIGHTEN THE RACK AND PINION IN ORDER TO ALLEVIATE THE PROBLEM.*AK...MECHANIC REPORTED THAT PART WAS ALMOST OUT ON ONE SIDE, AND HAD IT COME OUT ABILITY TO STEER WOULD HAVE BEEN LOST. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10108258January 30, 2005
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
STRONG SMELL OF GAS EMANATING FROM ENGINE COMPARTMENT AND INTO CABIN THROUGH HEATING SYSTEM, DROVE TO VW DEALER, WHO TOLD ME I WAS LUCKY THE CAR DID NOT EXPLODE, THE FUEL LINE WAS LEAKING DIRECTLY ONTO THE CATALYTIC CONVERTER, WHICH HEATS TO 1000 DEGREES. THE DEALERSHIP REPLACED THE FUEL LINE, ALTHOUGH THEY CHARGED A LOT TO DO SO.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10107928January 26, 2005
TIRES
2001 PASSAT ALL NEW PIRELLI TIRES 12/03. REAR TIRES CUPPING ON THE INSIDE AFTER 20,000 MILES. VEH WAS LOUD IN THE REAR, LESS TRACTION, HANDLING FUNNY. FIGHTING WITH TIRE PLACE RIGHT NOW.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10107574January 19, 2005
ELECTRICAL SYSTEM
ON THREE SEPARATE OCCASIONS, THE 2001 VW PASSAT V6 GLS ENGINE AND ALL ELECTRICAL QUIT FOR NO APPARENT REASON. ONE INCIDENT OCCURRED ON THE FREEWAY AT APPROXIMATELY 65 MPH. THE VEHICLE WAS IN THE FAST LANE AND THE MOMENTUM ALLOWED THE VEHICLE TO CONTINUE FORWARD ENOUGH TO GET THE VEHICLE RESTARTED WITHOUT COMING TO A COMPLETE STOP. LUCKILY, THERE WAS NOT A LOT OF TRAFFIC BECAUSE THIS COULD HAVE RESULTED IN A DISASTROUS SITUATION. DURING THE INCIDENT THAT OCCURRED TODAY THE VEHICLE HAD TO BE BROUGHT TO A COMPLETE STOP BEFORE BEING RESTARTED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10107339January 13, 2005
SUSPENSION:FRONT:CONTROL ARM:UPPER ARM
WHILE DRIVING 5 MPH, THE UPPER CONTROL ARM SNAPPED. THIS CAUSED THE CONSUMER TO LOSE STEERING CONTROL. THE CONSUMER MANAGED TO PULL OVER AND HAD THE VEHICLE TOWED. THE DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. PLEASE PROVIDE MORE INFORMATION. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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