Volkswagen GTI Complaints (2019)

179 consumer complaints on file.

#11269710October 19, 2019
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
VEHICLE INTERMITTENTLY WILL STALL OUT WHEN COMING TO A COMPLETE STOP, AND MUST BE MANUALLY RESTARTED FOR EACH FAILURE AND THE CAR SUCCESSFULLY RESTARTS EVERY TIME WITH NO ISSUES. EACH STALL HAPPENED WHILE VEHICLE WAS COMING TO A STOP BETWEEN 0 AND 10 MILES PER HOUR WITH NO WARNING, WITH THE CLUTCH FULLY DEPRESSED AND THE VEHICLE IN NEUTRAL. THE VEHICLE DOES NOT HAVE AN AUTO START/STOP FEATURE. THE FAILURE SEEMS TO BE EITHER ELECTRICAL OR MECHANICAL IN NATURE, AND ONLY OCCURS WHEN THE VEHICLE IS COMPLETELY UP TO OPERATING TEMPERATURE. THIS STALLING ISSUE HAS OCCURRED A TOTAL OF 15 TIMES IN THE WEEK THAT I HAVE OWNED IT, STARTING WITH THE FIRST DAY OF PURCHASE, BUT DOES NOT HAPPEN EVERY TIME I DRIVE THE CAR. THERE IS CURRENTLY NO CHECK ENGINE LIGHT, AND NO CODES STORED FOR THIS FAILURE. THE ENGINE DOES SOMETIMES RUN VERY ROUGH RIGHT BEFORE IT STALLS, BUT THIS HAS ONLY HAPPENED 3 TIMES OUT OF THE TOTAL 15 FAILURES THAT HAVE OCCURRED. THE ONLY SECONDARY ISSUE THAT MAY BE RELATED TO THIS FAILURE IS AN INCORRECT GEAR INDICATION BEING SHOWN ON THE DASH, WHICH I HAVE ONLY NOTICED A COUPLE OF TIMES. CURRENTLY WAITING FOR SERVICE AT THE DEALERSHIP TO LOOK AT THE VEHICLE, HOWEVER, THEY HAVE INFORMED ME THAT THEY ARE NOT AWARE OF ANY PERMANENT SOLUTIONS TO THIS ISSUE AND THEY ARE AWARE THAT THIS IS A COMMON ISSUE WITH THIS YEAR MAKE AND MODEL OF VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267640October 10, 2019
ENGINE
TL* THE CONTACT OWNS A 2019 VOLKSWAGEN GTI. WHILE THE CONTACT'S VEHICLE WAS IDLING AT A TRAFFIC LIGHT AND WAITING TO MAKE A LEFT TURN, THE VEHICLE SEIZED AND TURNED OFF. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE, BUT THE FAILURE RECURRED SHORTLY AFTERWARDS. THE VEHICLE WAS TAKEN TO CHARLES MAUND VOLKSWAGEN (LOCATED AT 6900 BURNET RD, AUSTIN, TX 78757, (512) 458-1111), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 105.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11266113October 4, 2019
ENGINE
TL* THE CONTACT OWNS A 2019 VOLKSWAGEN GTI. THE CONTACT STATED THAT THE VEHICLE STALLED WHEN THE CLUTCH WAS FULLY DEPRESSED AND THE GEAR WAS IN NEUTRAL. THE CONTACT STATED THAT THE FAILURE OCCURRED WHEN THE ENGINE WAS WARMED UP. THE VEHICLE WAS TAKEN TO DEMONTROND VOLKSWAGEN (14101 NORTH FREEWAY, HOUSTON TX, 77090, (281) 872-3855) TO BE DIAGNOSED, BUT A FAILURE COULD NOT BE FOUND. THE DEALER RESET THE COMPUTER, BUT THE FAILURE WAS NOT CORRECTED. THE VEHICLE CONTINUED TO STALL WHEN THE ENGINE WAS WARMED UP. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 12,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11265606October 2, 2019
POWER TRAIN, ENGINE
TL* THE CONTACT OWNS A 2019 VOLKSWAGEN GTI. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING WHILE IN NEUTRAL. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO ARCHER VOLKSWAGEN (888-240-2471, LOCATED AT 10400 SW FWY, HOUSTON, TX 77074) AND AN APPOINTMENT WAS SCHEDULED FOR THE FOLLOWING WEEK. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE CONTACT WAS PROVIDED CASE NUMBER: 190735652. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11265191September 30, 2019
ENGINE AND ENGINE COOLING
THIS CAR STALLS IN NEUTRAL AND WITH THE CLUTCH ENGAGED. THIS HAPPENS WHEN COMING TO A COMPLETE STOP. CAR SPUTTERS AND STALLS AND NEEDS TO BE RESTARTED. ISSUE IS SOMEWHAT SPORADIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11259077September 30, 2019
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2019 VOLKSWAGEN GTI. ON SEVERAL OCCASIONS, AFTER COMING TO A STOP AT A TRAFFIC LIGHT, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE CONTACT STATED THAT THE AUTO STOP/START FUNCTION WAS DISABLED. DIRITO BROTHERS WALNUT CREEK VOLKSWAGEN (2020 N MAIN ST, WALNUT CREEK, CA 94596, (925) 395-4981) WAS CONTACTED AND AN APPOINTMENT TO HAVE THE VEHICLE DIAGNOSED WAS SCHEDULED. THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 250.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258292September 26, 2019
ENGINE
TL* THE CONTACT OWNS A 2019 VOLKSWAGEN GTI. WHILE DRIVING AT LOW SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO WEST HOUSTON VOLKSWAGEN (17113 KATY FWY, HOUSTON, TX 77094, (281) 675-8600) WHO STATED THAT THE VEHICLE WAS WORKING AS DESIGNED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 190730197. THE FAILURE MILEAGE WAS 500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258094September 18, 2019
ENGINE AND ENGINE COOLING, POWER TRAIN
HAD BEEN DRIVING FOR ABOUT 10 TO 15 MINUTES HIGHWAY DRIVING LEADING TO STOP AND GO TRAFFIC. ONCE OUT OF STOP AND GO TRAFFIC, DEPRESSED CLUTCH FULLY AND CAME TO A STOP AT A STOP SIGN. ENGINE DIED / SHUT OFF. NO DASH LIGHTS WERE ILLUMINATED. OIL TEMPERATURE WAS ~200 F. ENGINE RESTARTED SUCCESSFULLY AND DRIVING COMMENCED. AT NEXT STOP LIGHT, DEPRESSED CLUTCH, CAME TO A STOP, AND ENGINE DIED / SHUT OFF. NO DASH LIGHTS ILLUMINATED. ENGINE RESTARTED SUCCESSFULLY AND WAS ABLE TO CONTINUE DRIVING. THIS REPEATED 3X IN THE SPAN OF 10 MINUTES. EVERY TIME CAR CAME TO A COMPLETE STOP WITH CLUTCH DEPRESSED, ENGINE DIED / STALLED WITHOUT DASHBOARD LIGHTS. THIS FAILURE HAS REPEATED APPROXIMATELY 15 TIMES OVER THE COURSE OF 1 WEEK. THE DEALER WAS UNABLE TO FIX THE ISSUE AFTER 2 VISITS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255940September 16, 2019
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2019 VOLKSWAGEN GTI. WHEN THE CLUTCH WAS DEPRESSED AFTER COMING TO A STOP, THE ENGINE STALLED WITHOUT WARNING. THE CONTACT ALSO STATED THAT THE INSTRUMENT PANEL FAILED TO DISPLAY THE CORRECT GEAR THAT WAS IN USE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255265September 13, 2019
ENGINE
TL* THE CONTACT OWNS A 2019 VOLKSWAGEN GTI. WHILE DRIVING VARIOUS LOW SPEEDS, THE VEHICLE SUDDENLY STALLED WHEN COMING TO A STOP. THE FAILURE OCCURRED ON THREE SEPARATE OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 700. *DT UPDATE: DEALER WAS NOTIFIED ON 13-SEP-2019 IMMEDIATELY AFTER THIS COMPLAINT WAS ORIGINALLY FILED. FAILURE HAS NOW OCCURRED ON 3 OCCASIONS. VEHICLE WAS BROUGHT TO DEALER ON 10-)CT-2019 FOR DIAGNOSIS BUT WAS UNABLE TO FIX AS IT STALLED FOR A THIRD TIME THAT DAY WHEN RETURNING HOME. DEALER WAS AGAIN NOTIFIED OF THE THIRD STALL AND IS AWAITING PERMANENT FIX INFORMATION WHEN AVAILABLE FROM VWOFA. APPROX. MILEAGE AT TIME OF FAILURES: 700 MILES ON 17-JUL-2019, 900 MILES ON 01-SEP-2019, AND 1750 MILES ON 10-OCT-2019.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11254841September 11, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2019 VOLKSWAGEN GTI. WHILE DRIVING 10 MPH, THE VEHICLE STALLED WHEN APPROACHING A STOP. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO ISLAND VOLKSWAGEN (LOCATED AT 1632 HYLAN BLVD, STATEN ISLAND, NY 10305, (877) 729-0090, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 150.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11254631September 11, 2019
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2019 VOLKSWAGEN GTI. ON SEVERAL OCCASIONS, WHILE SLOWING DOWN TO A STOP, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO LUTHER BROOKDALE VOLKSWAGEN (6801 BROOKLYN BLVD, BROOKLYN CENTER, MN 55429, (612) 424-7832) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. VOLKSWAGEN GROUP OF AMERICA INFORMED THE DEALER TO CEASE ALL REPAIRS ON THE VEHICLE. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 190710424. THE APPROXIMATE FAILURE MILEAGE WAS 50.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11254521September 10, 2019
ENGINE
TL* THE CONTACT OWNS A 2019 VOLKSWAGEN GTI. WHEN APPROACHING A TRAFFIC LIGHT, THE VEHICLE TURNED OFF WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND CONTINUE DRIVING. THE CONTACT CALLED BAYSIDE VOLKSWAGEN (LOCATED AT 208-12 NORTHERN BLVD, BAYSIDE, NY 11361, (347) 851-8550) AND INFORMED THEM OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 730.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11254090September 9, 2019
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2019 VOLKSWAGEN GTI. WHILE PULLING INTO A PARKING AREA WITH THE CLUTCH ENGAGED, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART AFTER THE THIRD ATTEMPT. THE CONTACT MENTIONED THAT THE FAILURE WAS THE SAME AS THE FAILURE LISTED IN NHTSA ACTION NUMBER: DP19003. THE VEHICLE WAS NOT TAKEN TO A DEALER OR MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE CONTINUED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 101.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253647September 6, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2019 VOLKSWAGEN GTI. WHILE THE VEHICLE WAS AT A COMPLETE STOP, THE CONTACT DEPRESSED BOTH THE CLUTCH AND THE BRAKE PEDAL AND THE VEHICLE SHUT OFF WITHOUT WARNING. THE FAILURE ALSO OCCURRED WHILE APPROACHING A STOP LIGHT. THE VEHICLE WAS TOWED TO SOUTHERN VOLKSWAGEN GREENBRIER (1248 S MILITARY HWY, CHESAPEAKE, VA 23320, 757-424-4689), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11246379August 26, 2019
ENGINE
TL* THE CONTACT OWNS A 2019 VOLKSWAGEN GTI. WHILE COMING TO A STOP, THE VEHICLE STALLED. THE CONTACT RESTARTED THE VEHICLE AND WAS ABLE TO DRIVE OFF. THE VEHICLE REPEATEDLY CAME TO A STOP OR STALLED WITHOUT WARNING. THE CONTACT PURCHASED THE VEHICLE OVER A WEEK AGO. THE CONTACT CALLED CHARLES MAUND VOLKSWAGEN (6900 BURNET RD, AUSTIN, TX 78757, (512) 458-1111) AND WAS INFORMED THAT THEY WERE BOOKED WITH APPOINTMENTS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 440.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11246484August 26, 2019
ENGINE
TL* THE CONTACT OWNS A 2019 VOLKSWAGEN GTI. WHILE DRIVING, THE CONTACT DEPRESSED THE BRAKE PEDAL AND THE VEHICLE STALLED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT ALSO STATED THAT THE FAILURE OCCURRED EIGHT TIMES ON AUGUST 23, 2019 AND THREE TIMES ON AUGUST 26, 2019. THE VEHICLE WAS DRIVEN TO COASTAL VOLKSWAGEN (1 SATURN DR, HANOVER, MA 02339), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11245721August 21, 2019
ENGINE
PETITION FOR DEFECT INVESTIGATION INTO THE EXCESSIVE STALLING PROBLEM THE OWNERS AND OPERATORS OF THE 2019 VOLKWAGEN GTI SUFFER AS COMPARED TO SIMILAR CLASS AND MODEL YEAR VEHICLES FROM OTHER MANUFACTURERS. *LD THE CONSUMER STATED THE FAILURE OCCURRED WHEN THE DRIVER SLOWS TO A STOP OR PREPARES TO MAKE A TURN WITH THE CLUTCH DEPRESSED AND IN NEUTRAL. THE ENGINE THEN TURNS OFF WITHOUT WARNING. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11245739August 15, 2019
ENGINE AND ENGINE COOLING
BRAND NEW 2019 GTI RABBIT SOMETIMES STALLS WHILE COMING TO A STOP OR, IN SOME CASES, HAS FULLY STOPPED, WHEN THE CLUTCH IS FULLY ENGAGED. CAR RESTARTS WHEN 'START' BUTTON IS PUSHED. THE FIRST INCIDENT OCCURRED ON THE DRIVE HOME FROM THE DEALER AND HAS OCCURRED AT LEAST 10X IN THE THREE WEEKS SINCE PURCHASED, ACROSS MULTIPLE DRIVERS. HAVE NOT BEEN ABLE TO RELIABLY REPRODUCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11243194August 12, 2019
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2019 VOLKSWAGEN GTI. WHILE SLOWING DOWN THE VEHICLE WITH THE CLUTCH IN POSITION, IT STALLED AND RESTARTED. IN ADDITION, THE ENGINE VIBRATED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 100. *AS *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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