Volkswagen Golf Complaints (1999)

64 consumer complaints on file.

#757933February 7, 2002
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#785856January 27, 2002
POWER TRAIN:MANUAL TRANSMISSION
THE TRANSMISSION NEEDS TO BE REPLACED AT ONLY 54,000 MILES AFTER A HISTORY OF PERFECT UP-KEEP. THE DEALERSHIP THAT IS DOING THE WORK SAYS ONE SINGLE VALET PARKING JOB COULD HAVE CAUSED THE DAMAGE AND LOCAL MECHANIC SAYS ALL THE 99?S ARE COMING IN WITH THIS PROBLEM. THE MANUFACTURER THEMSELVES WAS COMPLETELY UNRESPONSIVE AND UNINTERESTED IN THE PROBLEM. NOW CONSUMER HAS FACED $ 1,600 TO REPLACE TRANSMISSION. *YD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#756630January 9, 2002
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
RELAY QUIT WORKING AND LEFT ME STRANDED ON A 10 DEGREE MORNING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#752814October 2, 2001
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
ENGINE SUDDENLY STOPPED RUNNING WHILE ON FREEWAY, ONLY GOOD LUCK ALLOWED ME TO GET OUT OF TRAFFIC. ENGINE RESTARTED 5 MINUTES, I CONTINUE DRIVING, NOW ONLY IN THE RIGHT HAND LANE. ALMOST MADE IT HOME, ENGINE DIES SUDDENLY AGAIN, SAME 5 MINUTE WAIT, ENGINE STARTS AND RUNS JUST FINE. I AM AN ENGINEER SO I TOOK OFF THE KICK PANEL TO HAVE ACCESS TO THE RELAY PANEL: THE NEXT TIME IT SUDDENLY STOPPED, I FELT ALL RELAYS ON THE PANEL, RELAY MARKED 109 WAS HOT TO MY TOUCH; I WOULD ESTIMATE 130 DEGREES F OR MORE. I REPLACED THE RELAY AND I FIND IT HAS BEEN REDESIGNED. THIS IS WHY I CONTACT YOU.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#752640September 27, 2001
SEAT BELTS:FRONT:RETRACTOR
THE PROBLEM IS THAT THE CENTER REAR SEATBELT RETRACTS AND WILL NOT COME OUT AGAIN. THE FIRST TIME THIS HAPPENED, A DEALER (NOT THE PURCHASE DEALER) WAS ABLE TO REPAIR IT, BUT IT FAILED AGAIN, AND WAS REPLACED. NOW, A YEAR LATER IT FAILED YET AGAIN. I HAVE THREE CHILDREN, AND CANNOT DRIVE WITH THEM IN THE BACKSEAT (ONE IS 13, SO HE CAN RIDE IN FRONT), BUT IT IS A REAL AND RECURRING PROBLEM - NOW THE CAR IS OUT OF WARRANTY, AND IT IS A SLOW AND EXPENSIVE PROCESS TO HAVE THIS SAME PART REPLACED REPEATEDLY. THERE CLEARLY IS A MANUFACTURING DEFECT HERE. THANKS - JACOB HELLER (631-689-8243) [email protected]
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#894793August 21, 2001
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
POWER WINDOW REGULATOR IS DEFECTIVE. WINDOW CAN, AT ANY TIME, FALL INTO DOOR FRAME. HAS NOT CONTACTED DEALER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#750115August 8, 2001
ELECTRICAL SYSTEM
ELECTRONIC DEFECTS THAT MANUFACTER CANNOT/WILL NOT FIX. CAR WILL STOP AT CRUISE SPEEDS WITHOUT WARNING AND DURING ACCELERATION. CAR HAS BEEN TO DEALER5 TIMES SINCE MAY TO DATE. NO FIX AVAILABLE YET. EXTREMELY DANGEROUS IN MANY ROAD CONDITIONS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#749477July 30, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
NO SUMMARY LISTED FOR ABOV EVEHICLE. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#743660April 7, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
ENIGNE CUT OUT SEVERAL TIMES THEN DIED. CRANKED OVER, NO RESTART. HAPPENED LATE AT NIGHT, IF IT HAD BEEN RUSH HOUR WOULD HAVE CAUSED ACCIDENT OR NEAR MISS!!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#740838February 13, 2001
ELECTRICAL SYSTEM:IGNITION, ELECTRICAL SYSTEM:STARTER ASSEMBLY:RELAY
ENGINE DIED ON HIGHWAY; RESTARTED BUT STALLED 2 MORE TIMES. REPLACED RELAY BASED ON INTERNET INPUT (SEARCH 'RELAY 109' AT WWW.TDICLUB.COM). *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#877414January 4, 2001
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
WHILE DRIVING AT 55 MPH ENGINE LOST ALL POWER, NO WARNING, CONSUMER COULD NOT START CAR UNTIL 10 MINUTES LATER, AND THIS HAPPENED TWICE. MECHANIC SAID RELAY HAS FAILED. *AK *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#873778October 25, 2000
EXTERIOR LIGHTING:HEADLIGHTS
HEADLIGHTS ARE INOPERABLE. DEALER HAS BEEN NOTIFIED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#729319August 28, 2000
FUEL SYSTEM, GASOLINE:DELIVERY, EXTERIOR LIGHTING:HEADLIGHTS
THESE 2 ITEMS CONCERNED ME GREATLY AS TO THE SAFETY OF THE VEHICLE. THE PLASTIC FUEL LINE FAILED DUE TO COLD WEATHER, BELOW ZERO, AND BEING HIT BY SLUSH BALL FROM A TRUCK. HAD THE FUEL LINE BEEN METAL, THERE WOULD HAVE BEEN NO FAILURE. THE SECOND ITEM, THE HEADLIGHTS IS MORE CRITICAL. THEY FAILED TO WORK ON LOW BEAM. THIS FAILURE HAPPENED UNANNOUNCED AND IS VERY DANGEROUS. I DROVE THE REST OF THE WAY HOME WITH MY HIGH BEAMS ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#862566May 25, 2000
AIR BAGS:FRONTAL
WHILE DRIVING AT 65 MPH VEHICLE SPINNED OUT OF CONTROL, HITTING A GUARDRAIL HEAD-ON. UPON IMPACT, NEITHER PASSENGER'S NOR DRIVER'S AIR BAG DEPLOYED. BUT THE SIDE AIR BAGS DID ONCE THE SIDE OF THE VEHICLE STRUCK THE GUARDRAIL. DEALER HAS NOT BEEN CONTACTED. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#723073May 23, 2000
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
SEE WWW.TDICLUB.COM AND SEARCH FOR 'RELAY 109' FOR REPORTS. DEFINITELY RECALL MATERIAL, HAZARD TO DRIVERS WHEN ENGINE DIES IN TRAFFIC. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#722865May 18, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
THIS VEHICLE STALLS OUT INTERMITTENTLY. HAS BEEN BACK TO THE DEALER FOR REPAIRS 6 TIMES WITH NO RESOLUTION. DEALER SERVICE MANAGER ADMITS THEY ARE GRASPING AT STRAWS AND JUST REPLACING PARTS TO GET RID OF IT. VW REGIONAL MANAGER CHRIS O'HARA REFUSES TO BUY BACK THE CAR AND ALSO REFUSES TO ALLOW US TO BRING THE CAR BACK FOR SERVICE AGAIN, EVEN THOUGH IT IS STILL UNDER WARRANTY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#860236April 12, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
VEHICLE EXPERIENCING PROBLEM WITH ENGINE CONSUMING/BURNING UP TWO QUARTS OF OIL EVERY 1200 MILES OF WEAR. DEALER NOTIFIED, AND INFORMED CONSUMER THAT THIS WAS NORMAL FOR THAT ENGINE. ASKING NHTSA HELP IN THIS MATTER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#854288January 27, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHEN DRIVING ENGINE MISFIRES AND STALLS. DEALER HAS SEEN VEHICLE 5 TIMES, AND CAN'T SOLVE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#853791December 7, 1999
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, UNKNOWN OR OTHER
VEHICLE WILL MISFIRE / STALL. THE ENGINE CHECK LIGHT WILL ILLUMINATE. DEALER HAS BEEN NOTIFIED. *AK *YC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#715516December 1, 1999
ENGINE AND ENGINE COOLING:ENGINE
CAR WENT INTO DIP IN ROAD, OIL PAN CRACKED OPEN WITHOUT ANY PRIOR WARNING LIGHTS OR NOTIFICATION. LOCAL DEALER STATES ENGINE NEEDS REPLACEMENT. NO PARTS AVAILABLE ANYWHERE IN THE US. OIL PAN MADE OF POROUS, POT-METAL WHICH APPEARS WEAKENED BY AIR BUBBLES. COST ESTIMATE EXCEEDS MORE THAN HALF THE PRICE OF THE VEHICLE. NOW HAVE A CAR THAT IS UNUSABLE AND WE ARE STILL PAYING LEASE PAYMENTS. NO COMPANY SHOULD BE ALLOWED TO SELL CARS WITHOUT PART AVAILABILITY. PLEASE HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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