Volkswagen CC Complaints (2010)

242 consumer complaints on file.

#10928329November 28, 2016
POWER TRAIN
WHILE DRIVING FROM A STAND STILL AT A TRAFFIC LIGHT, THE TRANSMISSION (AUTO DSG) FAILED TO CHANGE TO SECOND GEAR BUT RATHER DISENGAGED PREMATURELY CAUSING LOSS OF MOVEMENT. THIS OCCURRED AT AN INTERSECTION AND ALMOST CAUSED AN ACCIDENT. DEPRESSING THE ACCELERATOR ONLY CAUSED THE ENGINE TO REV UP BUT NO MOVEMENT (AS IF THE TRANSMISSION WAS IN NEUTRAL). ONLY WAY TO RECOVER WAS TO PUT ON HAZARDS LIGHTS, PLACE TRANSMISSION IN PARK, SWITCHED OFF THE CAR, SWITCHED ON AFTER 30 SECONDS AND DRIVE AWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10927916November 25, 2016
AIR BAGS
TAKATA RECALL. MY CAR'S VIN SHOWS THAT MY DRIVER'S SIDE AIRBAG IS INCLUDED IN THIS RECALL. VW IS NOT EVEN LISTED IN THE PRIORITY GROUPS, YET MY CAR IS NOW 7 YEARS OLD AND I'M IN ZONE A (WHERE THE PROPELLANT IS SAID TO DEGRADE TO AN UNSAFE LEVEL IN 6-9 YEARS). I KNOW MANY PEOPLE (NON-VW DRIVERS) WHO'VE HAD PASSENGER-SIDE BAGS REPLACED. I RESPECTFULLY REQUEST DRIVER'S-SIDE AIRBAGS ARE PRIORITIZED OVER PASSENGER-SIDE; PASSENGERS CAN RIDE IN THE BACK SEAT OR NOT AT ALL, BUT A CAR IS COMPLETELY USELESS IF IT'S UNSAFE FOR THE DRIVER/ CANNOT BE DRIVEN. OR PLEASE REQUIRE VW TO PROVIDE LOANERS; THEY ARE NOT DOING SO AT THIS TIME. I SPOKE WITH THEM AGAIN TODAY. IF NOT, WHAT AM I TO DO? I LIVE IN LA, WHERE A CAR IS NECESSARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10927286November 21, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10925336November 10, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE....UPDATED 12/28/16 *BF UPDATED 01/03/17.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10924040November 3, 2016
AIR BAGS, STEERING, UNKNOWN OR OTHER
TAKATA RECALL. STEERING WHEEL STILL CLICKING. AND ENGINE LIGHT ON FOR EMISSION ISSUE, WHICH GOES ON ONLY WHEN TURNING AND EVENTUALLY GOES BACK OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10919207October 26, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10919197October 26, 2016
AIR BAGS, SERVICE BRAKES, STRUCTURE
I BOUGHT THE CAR ON THE 1-13-14, I HAD TO TAKE IT BACK I TOLD THEM I WAS HAVING AIRBAG, WATER LEAK IN CAR, BRAKE SCRUB, THEY TOLD ME EVERYTHING WAS OK. I TOLD THEM IT IS NOT THEY DID NOT FIX ANYTHING. I HAD TO PAY FOR EVERYTHING OUT OF MY POCKET. I NEED THE TOP INSIDE DONE NOW THEY TOLD ME IT WILL BE ABOUT $2000.00 & UP.I PAY $400.00 A MONTH FOR A CAR I AM NOT PLEASE WITH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10917889October 21, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 12/01/16*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10917616October 20, 2016
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT NOTICED A FOUL ODOR INSIDE THE VEHICLE. THE DEALER DIAGNOSED THAT THERE WAS A CRACK IN THE FUEL PUMP FLANGE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10917297October 19, 2016
AIR BAGS
TAKATA RECALL NHTSA 16V078 69M9 SAFETY RECALL TAKATA FRONTAL AIRBAG RECEIVED IN APRIL 2016. NO FURTHER ACTION TAKEN. WHEN DOES "REASONABLE TIME" EXPIRE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10914523October 7, 2016
ENGINE
I HAVE A 2010 VW CC WITH 63,000 MILES. THE ENGINE COILS KEEPS GOING OUT AND I COULD HAVE DIED ON THE FREEWAY, WHEN THE CAR LOSES CONTROL. I HAVE OWNED MANY OTHER BRANDS AND NEVER HAD THIS MANY REPAIRS ON A CAR. THERE IS A QUALITY CONTROL ISSUE AND SHOULD BE LOOKED INTO. IN A MATTER OF 5 MONTHS, I HAVE HAD TO REPLACE AN ENGINE COIL. BOTH TIMES, I ALMOST LOST CONTROL OF THE CAR. THIS IS AN UNSAFE, POORLY MADE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10914001October 5, 2016
AIR BAGS
"TAKATA RECALL " I CALLED TODAY 10/5/16 ( LETTER OF RECALL ISSUED BACK IN 03/2016) THE VW MANUFACTURER AGAIN AND EXPLAINED TO THEM WHAT THE ISSUE IS. THEY TOLD ME THEY DON'T KNOW WHAT TO TELL ME BECAUSE THE VW CARS ARE NOT ON THE TOP HIGH RISK LIST FOR PART REPLACEMENT AND VW DON'T HAVE AN ESTIMATED DATE OF PART REPLACEMENT, MAYBE NEVER? WHAT DOES THAT MEAN , THAT OWNERS WHO ARE BADLY INJURED OR DEAD BECAUSE OF THIS RECALL ARE PRIORITY AND THE REST OF US WHO ARE CONCERNED CAN WAIT???!!! DOES THAT MEAN THAT NOBODY INCLUDING THE VW AND THE NHTSA DON'T CARE ABOUT GETTING THIS PART ASAP FOR ALL VEHICLE OWNERS WHO'S CARS ARE RECALLED. I ASKED IF I CAN TRY TO REPLACE THE RECALLED PART SOMEWHERE ELSE AND HAVE VW JUST REFUND ME THE MONEY , THEY SAID NO, SO THAT DOESN'T MAKE ANY SENSE TO ME EITHER. CAN THE GOVERNMENT EXPEDITE THIS RECALL PART IN ANY WAY? I AM SURE MANY OTHER VW VEHICLE OWNERS WANT AN ANSWER TO THIS TOO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10910719September 30, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10910267September 28, 2016
POWER TRAIN
ON THE HIGHWAY I WAS CHANGING LANES TO GET OFF TO AN EXIT AND MY CAR LOSS POWER. IT WAS THE SCARIEST THING EVER AS I HAD NO CONTROL OVER THE CAR ANYMORE OTHER THAN STEERING. FORTUNATELY THERE WASN'T THAT HEAVY OF TRAFFIC SO I PULLED OVER AND TURNED THE CAR OFF THEN ON AND THE FLASHING D THAT WAS ON MY SCREEN HAD STEADIED AND I WAS ABLE TO DRIVE HOME. ONLY TO HAVE THE SAME THING HAPPEN AGAIN THE VERY NEXT DAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10909964September 27, 2016
POWER TRAIN
DSG TRANSMISSION PROBLEMS, I HAD THE CAR FOR ABOUT 1 YEAR AND A HALF AND SUDDENLY AFTER A LONG DAY OF DRIVING THE CAR WHEN I WOULD GET HOME TO PARK THE CAR AND REVERSE IT INTO THE SPOT AND IT DIDN'T ENGAGE INSTEAD I JUST HEARD A THUMP AND THEN THE CHECK ENGINE LIGHT TURNED ON AND I HAD THE P,R,N,D,S FLASHING SO EVERYTIME I WOULD TRY TO ENGAGE DRIVE OR REVERSE IT FELT LIKE IT WAS I'M NEUTRAL, I TOOK THE CAR TO GET LOOKED AT BY A VW,PORSHE, MERCEDES SPECIALIST AND HE SAID IT WAS THE MECHATRONIC UNIT SO I GOT THAT CHANGED, IT SEEMED LIKE THAT HAD FIXED THE PROBLEM THEN IT STARTED TO DO THE SAME THING, EVERYTIME AFTER A LONG DRIVE WHEN I GO TO REVERSE IT DOESN'T ENGAGE AND DOES THE SAME THING MAKES EVERY GEAR FEEL LIKE IT'S IN NEUTRAL SO I HAVE TO TURN THE CAR OFF THEN ON AND IT WORKS AND ENGAGES REVERSE WITH NO PROBLEM, GOT ENGINE CODE P2711 WHICH SAID UNEXPECTED / IMPLAUSIBLE MECHANICAL GEAR DISENGAGEMENT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10909441September 24, 2016
AIR BAGS
HAVE BEEN NOTIFIED OF RECALL FOR OVER 6 MONTHS WITH NO RESOLUTION AND NO FURTHER CONTACT FROM VOLKSWAGEN GROUP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10907672September 19, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10904999September 9, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10904639September 8, 2016
AIR BAGS
THE RECALL HAS BEEN OUT FOR OVER 6 MONTHS AND STILL NO REMEDY - THIS IS DANGEROUS! NO CRASH HAS OCCURRED..... YET!! BUT THERE IS A 21 YEAR OLD MALE COLLEGE STUDENT DRIVING THE CAR. NEED A REMEDYASAP!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10899841August 31, 2016
ENGINE
REAR MAIN SEAL LEAKING OIL, SEEMS TO BE A COMMON ISSUE ON THESE CARS WITH THE TSI ENGINE. DEALER NEEDS ADDRESS THIS ISSUE, MANY CONSUMERS ARE REPORTING THIS IS A FAILURE FROM THE FACTORY. I JUST PAID $1000 TO FIX
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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