Volkswagen CC Complaints (2010)

242 consumer complaints on file.

#10954728February 28, 2017
AIR BAGS
2010 VOLKSWAGEN CC. CONSUMER WRITES IN REGARDS TO NO REMEDY/PARTS AVAILABLE TO REPAIR AIRBAG RECALL NOTICE. *SMD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10955348February 17, 2017
AIR BAGS, UNKNOWN OR OTHER
TAKATA RECALL-WHILE THERE'S NO FIX AVAILABLE YET, WE WERE AREN'T ABLE TO TRADE OUR CAR IN TO GET A NEWER ONE BECAUSE OF THE PROBLEM. TOM BUSH VW IN JACKSONVILLE SAID THEY WOULDN'T TAKE OUR TRADE IN OR RATHER THEY WOULDN'T GIVE US ANY VALUE FOR THE CAR MAKING OUR CAR WORTHLESS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10954857February 15, 2017
AIR BAGS
REGARDING TAKATA RECALL. LET ME START BY SAYING THAT I HAVEN'T BEEN NOTIFIED ABOUT THE RECALL AND HAVE BEEN DRIVING AN UNSAFE VEHICLE WHICH IS UNEXCEPTABLE. I PURCHASED ANOTHER VEHICLE IN DECEMBER 2016 AND INTENDED TO SELL MY VW RIGHT AWAY TO AVOID MAKING 2 CAR PAYMENTS, INSURANCES ETC. TO MY SURPRISE NOONE WOULD BY THE VEHICLE AND ONE OF THE POSSIBLE BUYERS THAT I HAD INFORMED ME ABOUT THE RECALL. OBVIOUSLY I WAS VERY FRUSTRATED THAT NOT ONLY I WASN'T NOTIFIED ABOUT THE ISSUE TO START WITH AND WAS DRIVING AN UNSAFE CAR BUT NOW I'M STUCK WITH THE VEHICLE NOONE WILL BUY BECAUSE THERE IS NO FIX TO IT AND THEY'VE BEEN WORKING ON IT FOR OVER A YEAR. I TALKED TO VW AND REQUESTED A BUY BACK BUT JUST LEARNED THAT VW WILL NOT DO IT. I'M A SINGLE MOTHER AND CAN'T AFFORD KEEPING AND MAINTAINING TWO VEHICLES. IS THERE ANYONE ELSE I CAN REACH OUT TO HELP ME?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10950103February 7, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOLS CONFIRMS PARTS NOT AVAILABLE. UPDATED 04/18/17 LJ *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10949129February 2, 2017
POWER TRAIN
I PURCHASED THIS VEHICLE AS A CERTIFIED PRE-OWNED IN 4/2013 AT WHICH TIME IT HAD 44423 MILES ON IT. I HAVE HAD ALL REQUIRED MAINTENANCE, RECALLS AND REPAIRS PERFORMED AT THE DEALERSHIP THAT I PURCHASED FROM. NOW AFTER 3.5 YEARS OF OWNING THE VEHICLE AND ONLY PUTTING 31,577 MILES ON IT, THE CAR WOULDN'T ENGAGE WHEN TRYING TO PARK. WHEN PARALLEL PARKING, I PUT THE CAR IN REVERSE AND IT MAKES A NOISE LIKE IT IS TRYING TO GO INTO REVERSE AND IF IT WON'T ENGAGE THE "R" STARTS FLASHING AND THE CHECK ENGINE LIGHT COMES ON. I HAVE TO PLACE THE VEHICLE IN PARK (THE "P" WILL THEN FLASH) AND TURN IT OFF AND TURN IT ON AND THEN IT WILL WORK. USUALLY AFTER DRIVING THE CAR 3 TIMES OR SO THE CHECK ENGINE LIGHT TURNS OFF AND CLEARS, BUT THEN A DAY OR SO LATER THE SAME THING HAPPENS. THIS HAPPENED LEAST 3 TIMES A WEEK. I TOOK IT TO THE DEALERSHIP AND REPAIR PERFORMED TO CORRECT COMPLAINTS WAS (1) REPLACEMENT OF THE DUAL CLUTCH PACK WHICH REQUIRED THE REMOVAL AND RE-INSTALL OF MY TRANSMISSION WHICH COST ME $2,600.00. I BELIEVE THE DSG TRANSMISSION IS FAULTY. NOW AFTER THE CAR HAS BEEN REPAIRED, I AM STILL HAVING PROBLEMS WITH THE TRANSMISSION JERKING WHILE GOING FROM 2ND TO 3RD GEAR WHILE DRIVING ON THE FREEWAY. I HAVE OWNED 3 PREVIOUS VOLKSWAGENS AND CUSTOMER CARE WAS ONE OF THE REASONS THAT BROUGHT ME BACK TO THESE CARS. UNFORTUNATELY, CUSTOMER CARE IS PRETTY MUCH NON-EXISTENT NOW. I AM REALLY DISAPPOINTED. ALSO, I HAVE HAD THE CLOCK SPRING MALFUNCTION 3 TIMES, WHICH IS 1 OF THE 2 RECALLS FOR THIS VEHICLE. THIS ISSUE WITH THE TRANSMISSION NEEDS TO BE INVESTIGATED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10948629January 31, 2017
AIR BAGS
TAKATA RECALL-RECEIVED NOTICE FEBRUARY 9, 2016. PARTS STILL NOT AVAILABLE. DELAY OF ALMOST ONE YEAR IS UNACCEPTABLE WHEN IT COMES TO SAFETY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10947896January 27, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10947995January 27, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10947775January 26, 2017
AIR BAGS
"TAKATA RECALL" ON APRIL OF 2016 I RECEIVED A SAFETY RECALL 69M9 TAKATA SDI DRIVER FRONTAL AIRBAG FROM VW. I LIVE IN MIAMI, (ZONE A COVERS STATES WITH HIGH TEMPERATURE CYCLING AND HUMIDITY. TIME UNTIL UNSAFE PROPELLANT DEGRADATION MAY OCCUR IS PROJECTED AT BETWEEN SIX AND NINE YEARS.) , AND THE DEALERSHIP HAS NOT YET GIVEN ME A RECALL DATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10946980January 23, 2017
AIR BAGS
RECALL, I HAVE NOT HEARD FROM TAKATA ON THIS RECALL, NO EMAIL, LETTER, NOTHING, I JUST HOPE NOTHING EVER GOES WRONG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10947076January 23, 2017
AIR BAGS, FUEL/PROPULSION SYSTEM
"TAKATA RECALL!" RECIEVED RECALL LETTER IN JAN. 2016. EVERYTIME I CALL DEALERSHIP IM TOLD PARTS ARE NOT IN. MY CAR ALREADY STOPPED RUNNING AND I HAD TO HAVE IT TOWED INTO A MECHANIC WHERE HE KNEW THAT THE FUEL INJECTION ISSUE WAS A RECALL. I HAD TO PAY HIM $100.00 FOR TAKING MY CAR APART AND TELLING ME IT WAS A FAMILIAR ISSUE HE HAD WHEN WORKING ON ANOTHER VW..AND THAT I SHOULD CALL VW AND ASK IF THERE WAS A RECALL. OF COURSE, THERE WAS. I THEN HAD TO PAY FOR A 2ND TOW FROM THAT SHOP TO VW. THEY FIXED THAT RECALL..THAT I NEVER EVEN GOT A LETTER NOTIFYING ME OF THE RECALL. VW FIXED IT. YET NOW I AM STILL WAITING AS MANY OTHERS FOR THE PARTS TO COME IN SO MY CAR CAN BE REPAIRED WITH THIS AIRBAG ISSUE. AS FAR AS IM CONCERNED THIS CAR WAS MADE HORRIBLY UNSAFE AND ITS FALLING APART, ASIDE FROM THE OTHER WORK IVE PAID INTO HAVING DONE TO IT. AM I SUPPOSED TO KEEP PRAYING I DONT GET A SERIOUS INJURED OR FATAL ACCIDENT. AS, THERE HAS ALREADY BEEN BOTH SERIOUSLY INJURED AND FATAL ACCIDENTS AS A RESULT FROM THIS UNREPAIRED ISSUE..I DONT FEEL SAFE EVER GETTING IN MY CAR. IVE ALEADY BEEN IN AN ACCIDENT WITH HARD IMPACT AND IT DIDNT DEPLOY. I AM REQUESTING THAT THIS CAR BE BOUGHT BACK FROM ME, OR TAKEN BACK AND PUT ME IN A SAFE REPLACEMENT CAR OF NOTHING LESS THAN EQUAL VALUE. OR AT THE VERY LEAST PUT ME IN A RENTAL CAR AT YOUR EXPENSE . THIS IS A MATTER THAT IF NOT RESOLVED QUICK WILL BE REVIEWED OVER BY SOMEONE THAT CAN DO SOMETHING ABOUT IT. LIVES DO MATTER!
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10945317January 14, 2017
UNKNOWN OR OTHER
THERE'S ALREADY A RECALL FOR THIS VEHICLE BUT VOKSWAGEN TOLD ME THAT MY VEHICLE SPECIFICALLY IT'S NOT SHOWING ANY RECALLS. VOLKSWAGEN REFUSES TO ADMIT THAT MY VEHICLE HAS THIS PROBLEM. PLEASE HELP
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10937032December 22, 2016
AIR BAGS
ACCORDING TO THE VW DEALER I HAVE TO WAIT TO BE CALLED BUT NHTSA WEB PAGE STATES THAT FOR VEHICLES IN ZONE A (HOT AND HUMID) FROM MAY 2011 AND OLDER THE REPLACEMENT SHOULD HAVE BEEN SCHEDULED IN MAY 16, 2016. IT IS DECEMBER 2016 AND I AM STILL WAITING. PLEASE ADVISE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10936498December 20, 2016
AIR BAGS, ELECTRICAL SYSTEM, STEERING
CLOCK SPRING RECALL RECENTLY MY AIRBAG LIGHT WENT ON AND WHEN I MAKE A TURN WITH A STEERING WHEEL ROTATION OF OVER 270* MY HORN WILL GO OFF, I ALSO ONLY HAVE INTERMITTENT USE OF THE STEERING WHEEL CONTROLS TO MY INSTRUMENTATION. THERE IS A RECALL ON THE YEAR AND MAKE OF MY CAR FOR THE CLOCK SPRING, HOWEVER MY VIN IS NOT INCLUDED. THE SIGNS POINT TO A DEFECTIVE CLOCK SPRING TO WHICH I LOST THE FUNCTIONALITY OF MY AIRBAG AND THE ELECTRONIC FUNCTIONALITY OF MY STEERING WHEEL. I CALLED VW SERVICE DEPARTMENT AND THEY SAID MY VEHICLE IS NOT COVERED UNDER THE RECALL SO THERE IS NO NEED TO BRING IT IN. I REALLY DON'T FEEL SAFE OPERATING THIS VEHICLE CONSIDERING THERE HAS BEEN AN OPEN RECALL INVOLVING THE TAKATA RECALL FOR WELL OVER A YEAR. (VW TOLD ME THAT THEY WILL CONTACT ME WHEN PARTS ARE AVAILABLE TO FIX). THIS HAPPENED WHEN I MADE A LEFT TURN INTO A PARKING SPOT, THE AIRBAG LIGHT WHEN ON AND IT SAID "SERVICE AIRBAG". *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10936033December 18, 2016
AIR BAGS
TAKATA RECALL HAS YET TO BE ADDRESSED ON MY VEHICLE. WHEN WILL VOLKSWAGEN BE ABLE TO MAKE THE REPLACEMENT? I AM CONCERNED THAT IT HAS BEEN MORE THAN NINE MONTHS WITHOUT A SOLUTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10935667December 16, 2016
STEERING, SUSPENSION
WHILE DRIVING MY VEHICLE, I HEARD A LOW POP, THE VEHICLE WOULD NOT TURN AND COLLIDED WITH 4 OTHER PARKED VEHICLES. UPON INSPECTING MY CAR AFTER THE INCIDENT, THE RIGHT FRONT WHEEL WAS COMPLETELY UNHINGED FROM THE VEHICLES STEERING AND SUSPENSION SYSTEM. VEHICLE TOWED TO BODY SHOP AND UPON FURTHER INSPECTION IN THE DAY TIME, THE ENTIRE LOWER AND UPPER CONTROL ARM HAD COMPLETELY FAILED. THE RIGHT FRONT AXLE WAS RIPPED FROM THE STEERING KNUCKLE, A PART OF THE LOWER CONTROL ARM WHERE THE BUSHING WOULD BE WAS BROKEN. THE ENTIRE RIGHT FRONT SUSPENSION SYSTEM HAD BASICALLY COLLAPSED, CAUSING ME TO LOOSE CONTROL OF THE VEHICLE'S STEERING SYSTEM. THIS VEHICLE IS SERVICED AT OURISMAN VOLKSWAGEN OF ROCKVILLE MD. THEY DID NOT NOTIFY ME THAT THIS WAS AN ISSUE. THE VEHICLE DID NOT EXHIBIT SIGNS THAT THERE WAS A POTENTIAL PROBLEM WITH THE SUSPENSION SYSTEM SUCH AS VIBRATIONS IN THE FRONT END. THERE WOULD BE AN OCCASIONAL CLUNK HEARD WHEN REVERSING, BUT WAS TOLD THAT WAS FROM THE ENGINE MOVING IN THE SUBFRAME AND THE REMEDY WOULD BE TO INSTALL SUBFRAME BOLTS. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10935247December 14, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10934839December 12, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10934367December 10, 2016
AIR BAGS
TAKATA INFLATORS: I WAS NOTIFIED OF THIS RECALL ALMOST ONE YEAR AGO, YET MY DEALER STILL DOES NOT HAVE THE PARTS. WATCHING A REPORT YESTERDAY I LEARNED THAT THE VEHICLES MOST VULNERABLE ARE THOSE 6 YEARS OLD AND KEPT IN A HOT HUMID CLIMATE. MY CAR MEETS BOTH OF THESE CRITERIA. I AM UNCOMFORTABLE DRIVING THIS VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10934186December 9, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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