Volkswagen CC Complaints (2009)

136 consumer complaints on file.

#10904743September 8, 2016
AIR BAGS, STRUCTURE:BODY
"TAKATA RECALL" I WAS SENT A LETTER DESCRIBING THIS RECALL AND THE POTENTIAL DANGER TO MYSELF OF ANYONE DRIVING THE VEHICLE. IT STATED THAT IT COULD DEPLOY AT ANY TIME AND THAT THE SHARDS OF METAL FROM THE BAG COULD KILL OR DISFIGURE ME AND ALSO COULD HARM OTHER MOTORISTS. PART STILL IS NOT AVAILABLE. MY QUESTION IS SHOULD I CONTINUE DRIVING THIS VEHICLE AND GAMBLE IT WONT KILL MYSELF OR OTHERS OR CAN I MAKE THEM FURNISH ME A VEHICLE UNTIL PARTS ARE AVAILABLE FOR THE RECALL REPAIR? THANK YOU: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10903083September 1, 2016
AIR BAGS
TAKATA RECALL - NO KNOWN REMEDY AND MAKES SELLING THE CAR DIFFICULT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10899108August 29, 2016
FUEL/PROPULSION SYSTEM
FUEL CAP OPEN DISPLAYED ON INSTRUMENT CLUSTER, CHANGED TO CHECK ENGINE LIGHT AFTER A FEW HUNDRED MILES. FILLING CAP TIGHT, GOOD SEAL. SMELL OF FUEL EXTERIOR TO VEHICLE. PASSENGER SIDE REAR. REMOVED REAR SEAT AND INSPECTED FUEL LIFT PUMP. PUMP PLASTIC HOUSING CRACKED, LEAKING FUEL WHENEVER ENGINE IS RUNNING. FUEL LEAKS FROM TOP OF PUMP AND DRIPS TO EXTERIOR OF CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10893920August 8, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10893015August 3, 2016
AIR BAGS, ENGINE, FUEL/PROPULSION SYSTEM
TAKATA RECALL... HOW LONG ARE WE SUPPOSE TO RIDE AROUND IN A DANGEROUS VEHICLE IN HARMS WAY. THE RECALL WENT OUT IN FEBRUARY OF THIS YEAR AND HERE IT IS JULY WITH NO REMEDY. I NEED A LOANER VEHICLE OR A NEW VEHICLE FOR THIS DEATH TRAP I HAVE. I HAVE A TERRIBLE GAS LEAK IN MY FUEL LINE. THE GAS SMELL HAS MOVED INSIDE OF THE VEHICLE AND NO ONE CAN WITHSTAND IT. NOT ONLY IS THE SMELL EXTREMELY STRONG, BUT THE GAS LEAK IS EVEN MORE DANGEROUS THAN THE FAULTY AIRBAGS. INSURANCE COMPANIES TOTAL VEHICLES WHEN AIRBAGS DEPLOY, BUT VOLKSWAGEN THINKS IT'S OKAY FOR US TO RIDE AROUND IN VEHICLES WITH FAULTY, LIFE THREATENING AIRBAGS AND FAULTY FUEL LINES. THIS IS UNACCEPTABLE ON SO MANY LEVELS AND SOMETHING HAS TO BE DONE AND BE DONE IMMEDIATELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10888340July 25, 2016
AIR BAGS, STEERING
TAKATA RECALL---RECEIVED LETTER STATING THAT THE AIRBAG IN THE STEERING WHEEL THAT MAY INFLATE DURING AN ACCIDENT MAY THROW OUT SHARP, STEEL PIECES OF METAL WHEN IT INFLATES. SAID IT WAS DANGEROUS TO DRIVE. NO ACCIDENT HAS HAPPENED AS YOUR LETTER ADVISED THAT IT IS TOO DANGEROUS TO DRIVE IT IN THIS CONDITION. THIS IS COSTING ME A LOT OF MONEY AND I WANT SOMETHING DONE IMMEDIATELY!!!!!!!! IT HAS BEEN MONTHS SINCE I WAS NOTIFIED AND THIS CAR IS VERY IMPORTANT TO OUR DAILY LIVES. NO INFORMATION HAS COME TO US REGARDING THIS AIR BAG ISSUE. I HAVE THOUSANDS OF DOLLARS TIED UP IN THIS CAR AND IT HAS BEEN MONTHS SINCE WE WERE NOTIFIED. I WANT SOMEONE TO CALL ME AT [XXX] OR MAIL TO [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10884774July 14, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10884662July 13, 2016
UNKNOWN OR OTHER
OIL LEAKING FROM THE REAR MAIN SEAL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10884169July 11, 2016
AIR BAGS
I HAVE BEEN NOTIFIED OF THE RECALL. THE DEALERSHIP SAYS THEY CAN NOT REPLACE IT, NO REPLACEMENT PARTS. I WANT A RENTAL CAR UNTIL IT IS FIXED. MY LIFE IS IN JEOPARDY WHEN I DRIVE, NOT A GREAT FEELING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10882592July 5, 2016
AIR BAGS
TAKATA RECALL I AM UNCOMFORTABLE AND FEEL UNSAFE DRIVING MY CAR. I HAVE CALLED VW EVEN MONTH AND THE TELL ME THEY ARE WORKING ON THE PROBLEM AND ARE NOT AUTHORIZING RENTAL CARS. THEY HAVE TOLD ME THAT THE CAR IS PERFECTLY SAFE DRIVING. I HAVE CHECKED WITH DEALERS LIKE HONDA, BMW, MERCEDES, ALL OF WHICH HAVE CONCERNED CUSTOMER IN LOANER OR RENTAL CARS. I HAVE REPEATEDLY ASKED FOR VW TO ACCOMMIDATE ME AND THEY HAVE REFUSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10882042July 1, 2016
AIR BAGS
TAKATA RECALL: I AM READING THAT PEOPLE ARE BEING INJURED AND DYING, AND THE NEWS SAYS TO STOP DRIVING THE CAR. THE DEALERSHIP HAS NO RESOLUTION. THERE IS NO TIME-LINE FOR A REPAIR. I USED YOUR LIVE CHAT AND WAS TOLD I COULD ASK FOR A RENTAL. THE DEALERSHIP SAID THAT NO RENTAL WILL BE PROVIDED, IT WAS UP TO ME TO TAKE THE RISK TO DRIVE THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10882038July 1, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 08/30/16*LJ UPDATED 09/07/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10863387May 5, 2016
AIR BAGS
TAKATA RECALL THIS ISSUE WAS REPORTED ON 2/9/16. THREE MONTHS HAS PASSED AND NO SOLUTION HAS BEEN PROVIDED. I REFUSE TO DRIVE AROUND IN A CAR NOT FIT FOR THE ROAD. EVERY DAY THAT PASSES THERE COULD BE AN 11TH OR 12TH DEATH. THIS IS A SCARY EXPERIENCE. I PLAN TO INITIATE A LAW SUIT AGAINST VOLKSWAGEN FOR PUTTING ME IN HARMS WAY AND NOT RESOLVING MY ISSUE IN A TIMELY FASHION. I JUST WANT TO BE SAFE WHEN I TRAVEL, NOT WORRY ABOUT MY CAR BEING SAFE ENOUGH TO DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862092April 28, 2016
AIR BAGS
TAKATA RECALL WITH NO REPAIR YET AVAILABLE. FOR HOW LONG DO I DRIVE AROUND WITH A DEADLY CAR?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10861875April 27, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN CC. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10855434April 14, 2016
AIR BAGS
TAKATA RECALL / I WOULD LIKE THIS PROBLEM RESOLVED. MY DAUGHTER IS DRIVING THIS VEHICLE. I DO NOT FELL THAT SHE SAFE IN THIS CAR. I JUST BOUGHT THIS IN JUNE OF 2014 I WAS NOT TOLD OF THIS PROBLEM AT THAT TIME AND I KNOW THEY KNEW ABOUT THIS. PLEASE ADVISE ME OF WHAT TO DO IN THIS CASE BEFORE ANYTHING HAPPENS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10825840February 12, 2016
AIR BAGS
TAKATA RECALL - CLOCK SPRING AIRBAG MALFUNCTION. MY 2009 CC IS NOT INCLUDED IN THE RECALL HOWEVER I AM EXPERIENCING THE SAME ISSUES AS THE 2010 CC OWNERS VEHICLE. THE AIRBAG LIGHT IS ON AND STEERING WHEEL FUNCTIONS ARE NOT WORKING. I TOOK MY VEHICLE TO THE VOLKSWAGON DEALER AND THEY DIAGNOSED THE CLOCK SPRING ISSUE SAME ISSUE AS THE RECALL IN MODEL YEAR 2010. IF MY VEHICLE HAS THE SAME MALFUNCTION THEN IT SHOULD BE COVERED VIA THE RECALL. THE AIRBAG MALFUNCTION IS A SERIOUS SAFETY ISSUE AND VOLKSWAGEN SHOULD TAKE PRECAUTIONS TO PREVENT HARM TO OWNERS OF THEIR VEHICLES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10808634December 6, 2015
ENGINE, POWER TRAIN
WENT TO HAVE CAR SERVICE WITH OIL CHANGE AND UPON LEAVING CAR WAS RIDING ROUGH AND FOUND OUT THAT A REAR MAIN SEAL HAD BROKE ON THE ENGINE. HAD OVER 12 CODES THAT SHOWED UP. AFTER THEY FIXED THAT PROBLEM GOT FIX, THE CAR WAS TOWED TO A VW DEALERSHIP WHERE THEY DIAGNOSE THE CAR WITH SLIPPING OF THE TIME CHAIN. THIS A HORRIBLE AND I LOOKED ONLINE WITH OVER A 100 COMPLAINTS ABOUT THIS ISSUE WITH THE VW CC AND SURPRISE THAT THEIR ISN'T A RECALL ON THE CAR. ITS A MAJOR ISSUE THAT NEEDS TO BE LOOKED AT IMMEDIATELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10794977November 19, 2015
ELECTRICAL SYSTEM, ENGINE
YESTERDAY I TOOK MY VEHICLE TO THE VW DEALERSHIP TO BE SERVICED BECAUSE THE EPC AND ENGINE LIGHTS WERE ON. I HAD TO HAVE 3 IGNITION COILS AND 4 SPARK PLUGS REPLACED ON MY VEHICLE AT THE VW DEALERSHIP AND THE COMPUTER SOFTWARE UPDATED. TODAY THE ENGINE LIGHT CAME BACK ON. THE EPC LIGHT CAME ON BUT WENT OFF AFTER I TURNED THE CAR OFF AND RESTARTED IT. THE CAR HAD TROUBLE STARTING AND LOST POWER AS I WAS DRIVING ON A CITY STREET. THE CAR SHUDDERED A BIT AS I WAS DRIVING ON A CITY STREET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10794975November 19, 2015
ELECTRICAL SYSTEM, ENGINE
THE EPC AND ENGINE LIGHTS KEEP COMING ON EVEN AFTER I HAVE THE VEHICLE SERVICED. IN ONE INSTANCE, AS I WAS DRIVING ON THE HIGHWAY TO THE VW DEALERSHIP, THE CAR BEGAN TO SLOW DOWN AND WOULD NOT ACCELERATE. TRAFFIC WAS SPARSE, SO I WAS ABLE TO SAFELY GET TO THE SHOULDER OF THE HIGHWAY. AT THE VW DEALERSHIP, I HAD 3 OF THE COILS AND 4 SPARK PLUGS REPLACED. ON THE SAME DAY THAT I HAD THEM REPLACED THE EPC AND THE ENGINE LIGHTS CAME BACK ON, THERE WAS A MESSAGE ON THE INFORMATION CONSOLE STATING THAT THE ENGINE SHOULD BE SERVICED, AND THE CAR POWERED OFF. THE CAR WAS STATIONARY IN MY DRIVEWAY AT THE TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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