Volkswagen Beetle Complaints (2015)

99 consumer complaints on file.

#10882419July 4, 2016
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
ESP LIGHT WILL COME ON AND CRITICAL ERROR WILL FLASH WHEN FIRST STARTING VEHICLE. VEHICLE WILL SUTTER AND WILL NOT START. WHEN VEHICLE IS TAKEN TO HAVE THE ERROR MESSAGE READ NO RECORD IS FOUND IN THE CAR'S COMPUTER. THIS HAS HAPPENED SEVERAL TIMES. MOST RECENTLY AN ERROR MESSAGE FLASHED ON THE SCREEN AND THE WHOLE CAR WENT DEAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10854170April 7, 2016
UNKNOWN OR OTHER
WELL SINCE I GOT MY CAR, THE NEW BACKUP CAMERA DOESN'T HAVE THE OPTION TO MAKE IT BRIGHTER, WHICH IS A HAZARD WHEN YOU TRY TO USE IT AND YOU CAN'T SEE ANYTHING, BECAUSE THE CAMERA DOESN'T CONTRAST WITH THE OUTSIDE BRIGHTNESS THE OTHER MODELS WITH NAVIGATION HAVE THE OPTION TO ADJUST IT I ASKED AND CALL THE VOLKSWAGEN OF AMERICA AND FILE A COMPLAINT AFTER WEEKS I GOT A RESPONSE NOTHING IS BEEN UPDATED SO IS NOTHING W CAN DO WITH YOUR COMPLAINT IF WE UPDATE SYSTEM, YOU WILL KNOW ALMOST A YARD HAV PAST
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10851989March 28, 2016
ENGINE
VOLKSWAGEN HAS DEFECTS VIE CAMSHAFT SO WHICH THEY KNOW OF AND HAVE A RECALL FOR BUT THEY ARE NOT FIXING THE PROBLEM. THEIR ONLY CONCERN IS TO MOVE THE FAILURE OUT OF WARRANTY SO THEIR CUSTOMERS GET STUCK WITH THE BILL. IT IS AFAILURE WHICH IS DIRECTLY RELATED TO SAFETY OF THE DRIVERS. CAMSHAFT FAILS AND CAUSE LOSS OF ENGINE POWER AND VACUUM FOR BRAKE OPERATION. THEY SAY A ELECTRIC DOWNLOAD WILL FIX A MECHANICAL FAILURE. IMPOSSIBLE !!!!!!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10849784March 15, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2015 VOLKSWAGEN BEETLE. WHILE DRIVING 35 MPH, A FREIGHT TRUCK CRASHED INTO THE REAR PASSENGER SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED. THE CONTACT FELT PAIN IN THE RIGHT ARM AND NECK, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A BODY SHOP. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 4,300.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10839379March 2, 2016
ENGINE
TL* THE CONTACT OWNS A 2015 VOLKSWAGEN BEETLE. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V505000 (ENGINE AND ENGINE COOLING). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10837522February 22, 2016
SERVICE BRAKES, ENGINE
TL* THE CONTACT OWNS A 2015 VOLKSWAGEN BEETLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V705000 (ENGINE AND ENGINE COOLING, SERVICE BRAKES, HYDRAULIC) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PART DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10825107February 9, 2016
SERVICE BRAKES, ENGINE
TL* THE CONTACT OWNS A 2015 VOLKSWAGEN BEETLE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V705000 (ENGINE AND ENGINE COOLING, SERVICES BRAKES, HYDRAULIC); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRM PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10818904January 8, 2016
UNKNOWN OR OTHER
THE REAR VIEW CAMERA IS ALMOST COMPLETELY DARK WHEN REVERSING, MAKING IS ALMOST USELESS IN SEEING AND AVOIDING ANYTHING BEHIND YOU. VW DEALER REFUSES TO REPLACE, SAYING THAT'S HOW IT IS SUPPOSED TO BE. A BAD SAFETY FLAW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10816766December 29, 2015
SERVICE BRAKES, POWER TRAIN, UNKNOWN OR OTHER
SAFETY RECALL 23R1 WAS RECEIVED YET VW AND LOCAL DEALERSHIP WILL NOT MAKE REPAIRS STATING THAT THEIR NEEDS TO BE AN INVESTIGATION AND/OR I NEED TO WAIT UNTIL I HAVE ISSUES. THE NOTICE STATES THAT IT CAN "LEAD TO A CRASH WITHOUT WARNING". HOWEVER, THEY INSIST THAT I CONTINUE TO DRIVE MY CAR THEY HAVE DETERMINED TO BE UNSAFE. THE DEALER SAYS THEY HAVE NO KNOWLEDGE OF THE RECALL AND VW REFUSES TO SEND PARTS TO MY LOCAL SHOP TO HAVE IT FIXED STATING AGAIN THAT I NEED TO WAIT UNTIL I HAVE AN ISSUE. WE HAVE SPENT HOURS ON THE PHONE TRYING TO GET THIS RESOLVED AND VW CONTINUES TO BRUSH US OFF AND TELLING US THEY WILL RESOLVE IT TOMORROW. I DRIVE 200-500 MILES A DAY FOR WORK AROUND THE STATE AND DO NOT FEEL SAFE DRIVING MY CAR THAT COULD UNKNOWINGLY CRASH AT ANY MOMENT. IF THIS WAS NOT A SAFETY CONCERN, VW WOULD NOT HAVE ISSUED A SAFETY RECALL. PER THEIR DOCUMENTS SENT TO NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION: THE CAMSHAFT LOBE THAT CAN BREAK OFF DRIVES THE BRAKE VACUUM PUMP, AND IF THE PROBLEM OCCURS DRIVERS WOULD LOSE POWER ASSISTANCE AND SUFFER REDUCED ENGINE PERFORMANCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10785763October 24, 2015
ELECTRICAL SYSTEM
THE BACKUP CAMERA ON THE VEHICLE IS SO DARK TO BE ALMOST UNUSABLE. IT IS SUPPOSED TO BE A SAFETY DEVICE, BUT YOU CANNOT IDENTIFY WHAT IS IN YOUR PATH. IT HAS BEEN BACK TO THE DEALER FOR THIS AND THEY CANNOT FIND A FAULT OR A WAY TO ADJUST THE IMAGE. THEY CONTACTED VOLKSWAGEN TECH SUPPORT WHO OFFERED NO SOLUTION AND DO NOT SEEM TO BE INTERESTED. I HAVE ASKED TO CONTACT VOLKSWAGEN DIRECTLY, BUT THEY HAVE NO WAY FOR THE CONSUMER TO DO THAT. THIS CAR HAS THE "PREMIUM 8" RADIO AND NO NAVIGATION. IT APPEARS TO BE AN ODD COMBINATION AS I HAVE NOT BEEN ABLE TO LOCATE ONE FOR COMPARISON WITHIN A 50 MILE RADIUS. AGAIN, THIS IS A SAFETY ISSUE THAT SHOULD BE ADDRESSED BEFORE SOMEONE BACKS OVER A CHILD OR SOMETHING ELSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10778862September 30, 2015
VISIBILITY/WIPER
THE BACKUP CAMERA IS SO DIM IT IS USELESS. ALTHOUGH SOME VW CAMERAS HAVE ADJUSTABLE BRIGHTNESS, MY MODEL DOES NOT AND EVEN THE DEALER SAID IT WAS USELESS. WAS SHOWN OTHER MODELS WITH SAME PROBLEM. I HAVE CONTACTED DEALER AND VW OF AMER. AND WAS TOLD NOTHING COULD BE DONE. NEEDS NEW SENSOR OR REPLACEMENT. A REAL SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10778034September 28, 2015
VISIBILITY/WIPER
THE BACKUP CAMERA ON MY VW BEETLE CONVERTIBLE IS SO DARK THAT IS IS VIRTUALLY USELESS. WE HAVE HAD IT TO THE DEALER MULTIPLE TIMES AND THE MANAGER AGREED THERE WAS SOMETHING WRONG. HE REPLACED THE CAMERA AND THE SAME THING HAPPENED. THEN THE MANAGER LEFT AND ANOTHER ONE CAME ON BOARD WE REPORTED THE PROBLEM TO VW AND THEY SPOKE WITH THE MANAGER ONSITE. HE TOLD THEM THAT IT WAS OK BECAUSE ALL OF THE CAMERAS WERE LIKE THAT. WE HAVE OWNED CARS PREVIOUSLY WITH BACK UP CAMERAS AND NEVER HAD A PROBLEM. THE CAMERAS WITH GPS DO NOT HAVE THE SAME ISSUE. THE DEALER TOLD ME I COULD PAY FOR A UNIT WITH GPS. I HAVE A HAND HELD GPS SO HAVE NO DESIRE TO PUT MORE MONEY INTO IT. I PAID EXTRA FOR THE BACKUP CAMERA AND DID NOT GET MY MONEY'S WORTH. THIS IS A MAJOR SAFETY ISSUE SINCE THE BACK WINDOW IN THE CONVERTIBLE ALLOWS FOR ONLY LIMITED SIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10747194August 8, 2015
UNKNOWN OR OTHER
PURCHASED A 2015 VW BETTLE FOR MY DAUGHTER. ONE REQUIREMENT WE HAD WAS A BACKUP CAMERA. TEST DROVE CAR IN A STORM AND TOOK IT HOME SAME DAY. THOUGHT CAMERA WAS DARK DUE TO THE WEATHER. WE WERE WRONG. PICTURE QUALITY IS VERY POOR. SCREEN IS DARK. BRIGHTNESS CAN NOT BE ADJUSTED. THIS IS A MAJOR SAFETY ISSUE. WHY HAVE A CAMERA ON A VEHICLE THAT IS SO POOR? SPOKE TO DEALERSHIP WHO MENTIONED BRIGHTNESS CAN NOT BE ADJUSTED AND TO SOMEONE ON VW CHAT WHO MENTIONED SAME THING. DEFINITELY A RIP OFF AND SAFETY ISSUE. VW SHOULD REPLACE THESE CAMERAS WITH ONES THAT WORK. OTHER COMPLAINTS ON THIS SITE ABOUT SAME ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10743420July 24, 2015
UNKNOWN OR OTHER
THE BACKUP CAMERA ON MY 2015 BEETLE IS USELESS MOST OF THE TIME. THE IMAGE IS VERY DARK. I COMPLAINED TO THE DEALER AND THEY SAID THERE IS NOTHING THEY CAN DO. PLEASE LET ME KNOW IF YOU HAVE A SOLUTION TO THIS SAFETY PROBLEM,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10722935June 2, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2015 VOLKSWAGEN BEETLE. THE CONTACT INDICATED THAT THE VEHICLE EXPERIENCED MULTIPLE ELECTRICAL MALFUNCTIONS THAT INCLUDED THE VEHICLE SHUTTING COMPLETELY OFF, OCCASIONALLY NOT BEING ABLE TO START, ALONG WITH DOORS AND WINDOWS OCCASIONALLY NOT OPERATING. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE CAUSE OF THE FAILURES WERE DUE TO THE COMPUTER NOT RECOGNIZING THE KEY FOB. NO ADDITIONAL INFORMATION WAS AVAILABLE. THE CONTACT INDICATED THAT THE VEHICLE EVENTUALLY SUFFERED A CATASTROPHIC COMPUTER FAILURE, WHICH COMPLETELY DISABLED THE VEHICLE. THE VEHICLE WAS REPLACED BY THE MANUFACTURER WITH AN IDENTICAL VEHICLE. THE CONTACT CONTINUED TO HAVE THE ELECTRICAL FAILURES WITH THE SECOND VEHICLE. THE FAILURE MILEAGE WAS 1,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10722946June 2, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2015 VOLKSWAGEN BEETLE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND THE "IGNITION KEY WAS NOT IN RANGE WARNING" APPEARED ACROSS THE MESSAGE BOARD. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE IGNITION KEY BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 1,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10722094May 28, 2015
EQUIPMENT ADAPTIVE/MOBILITY, UNKNOWN OR OTHER
THE CAR WAS PURCHASED NEW. THE BACKUP CAMERA ON THE VEHICLE IS VERY DARK AND NOT SAFELY USABLE. EVEN ON SUNNY DAYS THE IMAGE IS VERY DARK AND OBJECTS CANNOT BE SEEN WELL ENOUGH TO MAKE BACKING UP SAFE. THE CAR WAS RETURNED TO THE DEALER ON THE SAME DAY OF PURCHASE FOR REPAIR. WAS INFORMED THAT A SLIGHT ADJUSTMENT WAS MADE BUT NOTHING ELSE COULD BE DONE AND THAT MY VW CAMERA WAS COMPARED TO OTHER BEETLES IN THEIR LOT AND THEY WERE ALL THE SAME WITH LOW IMAGE. THE ADJUSTMENT MADE NO DIFFERENCE IN THE CAMERA IMAGE. IT IS STILL DARK AND NOT SAFE TO USE. I HAVE REGISTERED MY COMPLAINT WITH THE LOCAL DEALER AND WITH VW, INC. I CONSIDER THIS TO BE A SERIOUS SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716820May 16, 2015
UNKNOWN OR OTHER
THE BACKUP CAMERA ON THE VEHICLE IS SO DARK TO BE ALMOST UNUSABLE. IT IS SUPPOSED TO BE A SAFETY DEVICE, BUT YOU CANNOT IDENTIFY WHAT IS IN YOUR PATH. IT HAS BEEN BACK TO THE DEALER FOR THIS AND THEY CANNOT FIND A FAULT OR A WAY TO ADJUST THE IMAGE. THEY CONTACTED VOLKSWAGEN TECH SUPPORT WHO OFFERED NO SOLUTION AND DO NOT SEEM TO BE INTERESTED. I HAVE ASKED TO CONTACT VOLKSWAGEN DIRECTLY, BUT THEY HAVE NO WAY FOR THE CONSUMER TO DO THAT. THIS CAR HAS THE "PREMIUM 8" RADIO AND NO NAVIGATION. IT APPEARS TO BE AN ODD COMBINATION AS I HAVE NOT BEEN ABLE TO LOCATE ONE FOR COMPARISON WITHIN A 50 MILE RADIUS. AGAIN, THIS IS A SAFETY ISSUE THAT SHOULD BE ADDRESSED BEFORE SOMEONE BACKS OVER A CHILD OR SOMETHING ELSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701312March 24, 2015
VISIBILITY/WIPER
THE BACKUP CAMERA ON THE BEETLE DOES NOT WORK. THE IMAGE ON THE SCREEN IS TOO DARK TO SEE ANYTHING. THE ONLY TIME YOU CAN ACTUALLY SEE THE BACKUP CAMERA IS IN FULL SUN, AND THEN IT IS STILL DISTORTED AND UNABLE TO USE. I KNOW THAT 2018 THAT ALL CARS ARE SUPPOSE TO HAVE A BACK UP CAMERA, BUT IF A CAR ALREADY HAS THE SAFETY FEATURE SHOULD IT NOT WORK PROPERLY? MY THEORY IS THAT THEY ARE TRYING TO TEST THE SYSTEM TO SEE HOW MUCH THEY COULD GET AWAY WITH. TO HAVE THE CAMERA IN PLACE, BUT ONLY MEET THE MINIMUM QUALIFICATIONS OF THE LAW. BUT THIS IS NOT USABLE. I HAVE TAKEN THE BEETLE INTO 2 DIFFERENT DEALERSHIPS, ALL THEY HAVE DONE IS VISIBLE COMPARISON WITH OTHER BEETLES. THEY SAY THAT IT MEETS ALL TECHNICAL SPECIFICATIONS, AND THERE IS NO FIX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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