Toyota Sequoia Complaints (2002)

666 consumer complaints on file.

#10062704March 20, 2004
EQUIPMENT:APPLIANCE:AIR CONDITIONER
I PURCHASED A 2002 SEQUOIA WHICH I HAVE TAKEN TO THE CHAMPION TOYOTA SERVICE CENTER TWICE FOR THEM TO LOOK AT THE AIR CONDITIONING SYSTEM. THERE WAS A MOLDY, MUSTY SMELL TO THE AIR BLOWING THROUGH THE VENTS ON BOTH THE RECYCLE AND FRESH AIR. THE FIRST TIME CHAMPION TOYOTA SIMPLY SPRAYED A DISINFECTANT IN THE SYSTEM AND THIS HELPED FOR ABOUT TWO TO THREE MONTHS. THE NEXT TIME BEFORE I TOOK THE AUTO TO CHAMPION I MADE A CALL TO WHAT I REMEMBER AS THE TOYOTA MANUFACTURING SERVICE CENTER AND THE PERSON ON THE PHONE TOLD ME THAT THE DISINFECTANT SPRAY WOULD DO NOTHING TO SOLVE THE PROBLEM AND THAT THE SERVICE CENTER MUST GO INTO THE AIR SIDE OF THE A/C SYSTEM AND MAKE SOME CHANGES AND CLEAN OUT THE SYSTEM FROM ALL THE MOLD. I THEN TOOK THE AUTO TO CHAMPION (CORPUS CHRISTI, TX) AND GAVE THEM THIS INFORMATION AND THE DEPARTMENT I SPOKE WITH. THEY, FROM WHAT I UNDERSTAND, MADE THE CALL AND THEN ATTEMPTED TO FIX THE PROBLEM. THIS WAS LATE LAST SUMMER AND WE USED THE A/C SYSTEM VERY LITTLE. WE ARE CURRENTLY USING THE SYSTEM MUCH MORE AND THE MOLDY, MUSTY SMELL IS BACK AND IT IS NOW EVEN STRONGER. I WANT TO KNOW IF THERE IS A RECALL AS CHAMPION TOLD ME THEY HAVE HAD OTHER SEQUOIA'S IN FOR THE SAME ISSUES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10062613March 19, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
WHILE ON VACATION IN FLORIDA, OUR 2002 TOYOTA SEQUOIA JUST FROZE UP. IT WOULD NOT MOVE. LUCKILY, NO ONE WAS HURT, HOWEVER, WHEN THE TOW TRUCK FINALLY CAME, THE ONLY WAS TO GET IT UP ON THE FLATBED WAS TO DRIVE IT ON BACKWARDS. IT TURNS OUT ALL THE BOLTS WERE LOOSE ON THE CALIPERS. THE ONLY PEOPLE THAT HAD WORKED ON MY CAR WAS THE TOYOTA DEALER AFTER A COMPLAINT I HAD AT 15,000 MILES. I HAVE SINCE HAD MY TOYOTA DEALER LOOK AT IT, AND THEY SERVICED IT AGAIN AFTER RECEIVING SERVICE BULLETINS ON THE SUBJECT. GET THOSE BRAKES LOOKED AT EVERY TIME YOU SERVICE YOUR VEHICLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10054512January 20, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
WE HAVE A 2002 SEQUOIA. I HAVE HAD THE ROTORS REPLACED THREE TIME AT 18,277, 28,460 AND NOW AT 42,463. THE FIRST TIME THE CAR WAS VIBRATING A LITTLE, EACH TIME THE SOUND AND NOISE GET WORSE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10053901January 13, 2004
ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)
WHILE DRIVING 20 MPH ON A ICY ROAD CONSUMER LOST CONTROL OF THE VEHICLE AND ROLLED INTO A DITCH. CONSUMER FELT THAT T STABILITY OF THE VEHICLE WAS AT FAULT. THE WERE NO INJURIES. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10050767December 19, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
THE FRONT BRAKES SEEM TO WEAR OUT AT AN EXCELERATED RATE. I HAD THE FRONT ROTORS REPLACED WHEN THE VEHICLE HAD UNDER 30,000 MILES, DO TO GOUGING OF THE ROTORS. THE VEHICLE IS NOW JUST OVER 30,000 MILES AND THE VCS LIGHT COMES ON, AND ANTI-SKID ACTIVATES, AND WHEN I PRESS ON THE BRAKES THERE IS HORRIBLE VIBRATIONS AND GRINDING.*AK
Crash:
Yes
Fire:
Yes
Injuries:
0
Deaths:
0
#10050798December 19, 2003
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
I AM THE OWNER OF A 2002 TOYOTA SEQUOIA. SINCE DECEMBER 2002, I HAVE EXPERIENCED A PROBLEM WITH THE 4-WD SYSTEM ON THE VEHICLE. THE 4-WD PROBLEM WAS ORIGINALLY NOTICED BY ME IN LATE NOVEMBER 2002. I TOOK THE SEQUOIA BACK TO THE DEALER OF PURCHASE (BURT TOYOTA), HOWEVER THE PROBLEM WAS INCORRECTLY DIAGNOSED. SUBSEQUENTLY, SEEKING A SECOND OPINION I BROUGHT THE SEQUOIA TO STEVENSON TOYOTA EAST. THE SERVICE TECHNICIAN WAS ABLE TO VERIFY AND DOCUMENT THE PROBLEM WITH THE 4WD SYSTEM. THE SERVICE TECHNICIAN WAS UNABLE TO FIX THE PROBLEM AND THE ISSUE WAS FORWARDED TO TOYOTA ENGINEERING FOR A RESOLUTION. I WAS ADVISED AND SHOWN THAT THE PROBLEM WAS ENTERED INTO THE TOYOTA SERVICE COMPUTER SYSTEM. I WAS ALSO TOLD THAT ONCE TOYOTA DETERMINES A RESOLUTION I WILL BE NOTIFIED AND THE PROBLEM COVERED AS A WARRANTY ISSUE. TO DATE, I HAVE HAD NO CONTACT FROM TOYOTA, YET THE PROBLEM CONTINUES TO EXIST. THE 4WD PROBLEM CONSISTENTLY OCCURS IN COLD WEATHER WITH TEMPERATURES BELOW 30 DEGREES F. I HAVE FOUND DURING WARMER TEMPERATURES, ABOVE 50 DEGREES F, THE PROBLEM HAS NOT BEEN NOTICED. DURING COLD WEATHER, FREQUENTLY THE VSC ON, VSC OFF AND BRAKE LIGHT INDICATORS REMAIN LIT ON THE DASHBOARD WHILE DRIVING. SOMETIMES THE CENTER YELLOW INDICATOR IN THE 4WD DISPLAY ALSO FLASHES YELLOW. THE RESOLUTION TO THIS CONDITION MOST OF THE TIME, IS ONCE THE CAR IS COMPLETELY WARMED UP TO STOP, SHUT OFF THE IGNITION AND RESTART THE VEHICLE. MOSTLY, WE WATCH IT ALL THE WAY ON THE COMMUTE HOME AND TO WORK AS THERE ARE NOT MANY PLACES TO STOP ALONG THE HIGHWAY! IN 2WD MODE, THERE IS A NOTICEABLE GRINDING /WHINING COMING FROM THE FRONT TRANSFER CASE. THIS IS ESPECIALLY NOTICEABLE AT LOW SPEEDS. IT SOUNDS AS IF THE FRONT TRANSFER CASE IS PARTIALLY ENGAGED. THE RESOLUTION TO THE NOISE IS TO PLACE THE VEHICLE IN 4WD MODE. THE SOUND THEN SEEMS TO GO AWAY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10050807December 19, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
EXCESSIVE WEAR ON FRONT BRAKE PADS. AT 35000 MILES THE FRONT BRAKES WERE WORN DOWN TO 10%; THE REAR PADS WERE ONLY WORN DOWN TO 70%. THE DEALER DID NOT THINK THIS IS A PROBLEM, BUT IT WOULD APPEAR THAT THE REAR BRAKES ARE DOING NO WORK TO STOP THE CAR. I HAVE A 2002 TOYOTA SEQUOIA, SR5, 4X4.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10046947November 14, 2003
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
I HAVE A 2002 TOYOTA SEQUOIA SR5 2 WHEEL DRIVE - THE VSC AND TRAC OFF LIGHTS COME ON AND OFF RANDOMLY. I HAVE TAKEN IT IN SEVERAL TIMES AND COMPLAINED OF THIS ISSUE. THE FIRST TIME (WITH ABOUT 15000 MILES) I WAS TOLD FRONT BRAKES NEEDED REPLACED - WHICH I DID. PROBLEM RETURNED AND WHEN I TAKE IT IN, DEALER SAYS THEY CAN'T DUPLICATE THE PROBLEM, SO THERE IS NOTHING THEY CAN DO. THERE IS SOMETHING WRONG, THEY ARE IGNORING IT. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10046629November 10, 2003
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE DRIVING AND WHEN DEPRESSING THE BRAKES BRAKE PEDAL IS DELAYED, RESULTING IN EXTENDED STOPPING DISTANCE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10039804October 12, 2003
AIR BAGS
CONSUMER WAS DRIVING 15-25 MPH ACROSS AN INTERSECTION WHEN ANOTHER VEHICLE MADE A LEFT TURN INTO THE INTERSECTION. THE CONSUMER'S VEHICLE BROAD SIDED THE OTHER VEHICLE ON THE PASSENGER SIDE. THE CONSUMER SUSTAINED HEAD AND NECK INJURIES ALONG WITH ANOTHER PASSENGER IN THE VEHICLE. SEAT BELTS WERE WORN, BUT THE AIR BAGS DID NOT DEPLOY. THE MANUFACTURER AND THE DEALER WERE NOTIFIED. *AK *SCC *JB *JB
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10037700September 25, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
THE VEHICLE WAS PLACED INTO PARK WITH THE ENGINE RUNNING, WHEN ALL OF A SUDDEN IT ROLLED BACKWARDS.*AK THE ENGINE WAS LEFT RUNNING IN THE PARK POSITION WHEN IT ROLLED OUT OF THE DRIVEWAY STRUCK THE CONSUMER AS HE/SHE WAS TRYING TO STOP IT AND CRASHED INTO A TREE *SCC *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10039482September 24, 2003
SEATS:MID/REAR ASSEMBLY
WHERE TO BEGIN. WE HAVE HAD ON-GOING PROBLEMS WITH THE SEQUOIA. FORTUNATELY, THE DEALER ADDRESSED ALL BUT THE LAST ISSUE DUE TO THEIR PROXIMITY TO THE WARRANTY EXPIRING. FIRST PROBLEM WAS THE AIR CONDITIONER SEIZED. $1500 BILL DODGED. SECOND PROBLEM, THE BRAKES WORE OUT AND NEEDED TO BE REPLACED. WE WERE ADVISED TO TAKE THE VEHICLE OUT OF OVERDRIVE WHEN GOING DOWN HILL AT THE COST OF FUEL EFFICIENCY. $1,000 BILL DODGED, BUT I'M PAYING FOR IT IN LOSS OF MPG. LASTLY, THE FLIP-SEAT WHICH ALLOWS PASSENGERS TO ACCESS THE REAR-MOST SEAT IS BROKEN AND NEEDS TO BE REPLACED/REPAIRED TO THE TUNE OF $800! I'LL HAVE TO EAT THAT ONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10037579September 10, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
BETWEEN 5000 AND 10000 MILES A BRAKE SQUEAL (REAR PASSENGER SIDE) BEGAN. DURING 10000 MILE SERVICE THE SERVICE DEPT AT THE DEALERSHIP CHECKED THE BRAKE AND "CLEANED". THE SQUEAL STOPPED FOR ABOUT 4 DAYS. DURING 15000 MILE CHECK THE SERVICE DEPARTMENT CHECKED THE BRAKE AND "CLEANED". AGAIN THE SQUEAL STOPPED FOR ABOUT 4 DAYS. DURING THE 20000 MILE CHECK THE "CLEANING" WAS PERFORMED AGAIN. AFTER ABOUT 4 DAYS THE SQUEAL RETURNED. I AM DRIVING A NEW SIENNA WITH A TERRIBLE BRAKE SQUEAL. GOOD ADVERTISEMENT FOR TOYOTA !!! THE SERVICE DEPT SAYS IT CAN'T BE FIXED. I THINK ON A NEW VEHICLE THE BRAKE SHOULD BE REPLACED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10037107September 3, 2003
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
STRONG SMELL OF SULFUR INSIDE OF CAR. OCCURS EVEN WHEN AC SYSTEM IS SET ON RECIRCULATE. CONCERNED ABOUT PASSENGER SAFETY IF EXHAUST FUMES ARE ENTERING VEHICLE. TOYOTA SERVICE DEPARTMENT SAID AT FIRST THAT IT WAS "NORMAL" AND WOULD DISAPPEAR WITHIN 3000 - 5000 MILES OF DRIVING. WHEN SMELL WAS STILL THERE AT 10,000 MILES, WAS TOLD THAT THE SMELL IS "NORMAL" AND IS RELATED TO USING LOW OCTANE GAS. I NOW HAVE 25,000 MILES AND SWITCHED TO 93 OCTANE GAS AND STILL HAVE CONTINUING PROBLEMS WITH SMELL, IT MAY EVEN BE WORSE NOW THAN IT WAS AT FIRST. IT IS VERY EMBARRASSING WITH PASSENGERS IN THE CAR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10031055August 8, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
THE BRAKES ON MY 2002 TOYATA SEQUOIA IS FAILING OR HAS FAILED. THERE ARE SEVERAL COMPLAINTS ON THE WEBSITES AND TOYOTA HAVE SOME SERVICE BULLETINS OUT. I CONSIDER THIS A VERY SERIOUS SAFTEY PROBLEM AND WOULD LIKE TO SEE AN INVESTIGATION AND POSSIBLE RECALL ON THIS VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10032196August 6, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
CONSUMER STATES THAT BRAKE ROTORS ARE WEARING, AND WHEN APPLYING THE BRAKES, VEHICLE WILL HAVE HEAVY VIBRATION AND EXTENDED STOPPING DISTANCE. DEALER NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10029225July 26, 2003
ELECTRICAL SYSTEM, SERVICE BRAKES, HYDRAULIC
WE HAVE A 2002 SEQUOIA, NOT LONG AFTER WE BOUGHT IT THE VSC AND TRAC OFF LIGHT STARTED COMING ON, AND THE BOOSTER ASSY WAS REPLACED BY OUR LOCAL TOYOTA DEALER. WE HAVE HAD TO REPLACE THE BRAKES OR PARTS OF THE BRAKES THREE TIMES, 8/21/02, 3/11/03, AND 5/3/03, COSTING SOME WHERE CLOSE TO $1000.00. ON JUNE 6TH, I TOOK THE SEQUOIA INTO TOYOTA FOR A SERVICE CHECK AND WAS TOLD THAT EVERYTHING WAS FINE. 3 WEEKS LATER WE FELT THAT THERE WAS SOMETHING WRONG WITH THE BRAKES AGAIN, AND CALLED TOYOTA MOTOR CORP. THEY NOTIFIED THE LOCAL DEALERSHIP, AND THE BRAKES WERE REPLACED FOR FREE. NOW TODAY MY VSC AND TRAC OFF LIGHT STARTED COMING ON AGAIN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10028774July 22, 2003
UNKNOWN OR OTHER
OUR 2002 TOYOTA SEQOUIA LIMITED HAS AN ONGOING PROBLEM WITH THE AIR CODITIONING SYSTEM. THE SYSTEM DOES NOT BLOW AIR COLD ENOUGH TO COOL THE INTERIOR OF THE VEHICLE. THE VEHICLE HAS BEEN TO THE DEALER 5 TIMES IN THE LAST TWO MONTHS. THE ENTIRE SYSTEM HAS BEEN REPLACED AND "RETROFITTED." DURING OUR LAST CONVERSATION WITH THE SERVICE MANAGER, HE STATED THAT THIS IS A COMMON COMPLAINT WITH THE SEQUOIA AND THAT TOYOTA USA HAS ISSUED A BULLETIN STATING THAT AIR TEMPERATURE IN THE RANGE OF 55 TO 58 DEGREES IS TO BE EXPECTED. THIS IS UNACCEPTABLE! THE AVERAGE DAILY SUMMER TEMPERATURE HERE IS 100 DEGREES. LAST SUMMER THE SYSTEM WORKED SO WELL WE RARELY RAN IT ON HIGH. THIS SUMMER WE ARE LUCKY TO COOL THE CAR AT ALL. WHERE DO WE GO FROM HERE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10026059July 14, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
THE FRONT BRAKE ROTORS HAVE WARPED FOR THE SECOND TIME CAUSING EXCESSIVE FRONT END VIBRATION WHEN BRAKING. THE STEERING WHEEL OSCILLATES TO THE EXTENT THAT BRAKING FROM HIGHWAY SPEEDS IS UNSTABLE. I HAD TO RESURFACE BOTH FRONT ROTORS AT 8500 AND 22000 MILES TO REMOVE RUN OUT. THIS IS UNACCEPTABLE FOR A $40K VEHICLE THAT HAS ONLY SEEN NORMAL USE AND IS REGULARLY MAINTAINED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10023933June 28, 2003
SERVICE BRAKES, HYDRAULIC
I HAVE A 2002 TOYOTA SEQUOIA. WHEN I BRAKE THE FRONT END VIBRATES ALMOST UNTIL A COMPLETE STOP. THE PROBLEM IS PERSISTENT AND I'M CONCERNED BECAUSE IT ULTIMATELY RESULTS IN LONGER TIME TO STOP AND REDUCED BRAKING ABILITY. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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