Toyota Sequoia Complaints (2003)

672 consumer complaints on file.

#11430913August 29, 2021
UNKNOWN OR OTHER, SUSPENSION
The latch hook/truck door release has a defect. It has been replaced 3 times after purchase of my vehicle , by the following Toyota dealerships (Tejas Toyota in Humble Texas (2x); Maund Toyota in Austin, Tx (1x). Each dealership service said it was/is manufacture defect with the latch hook and it stops “un latching when the vehicle the button is pressed to unlock and the handle can not open the hatchback” This time I was traveling out of state with my pet in the kennel and when we stopped for restroom break the latch would not open to retrieve the pet to let out the kennel. We were traveling with a vehicle full of items, which the entire inside of the vehicle had to be emptied I ordered to let all the seats down and try to maneuver to try to get my dog out of kennel I. Such a small confined space that was hard to open because it was in the side. It took over and hour to cut the cage at the top to retrieve my pet. The sad part is there was no warning because we were traveling a 13 hour trip, stopping every couple hours for breaks and stretches, and the couple hours before we open the hatchback just fine. This is more than a safety concern for the animal. This is also the ares for retrieving the spare tire underneath the vehicle when the spare has to be released. I have replaced the part 3 times and I am charged $600 cost for parts and labor, when Toyota is aware of the defect. I just had the part replaced 19 months ago and Toyota only gives a 12 warranty on the part. This is ludicrous when the manufacture is aware of the ongoing problem. I have purchased 4 prior Toyota’s and never had had this type of problem. My second safety issue is the case gage drops below the empty gage and stays there even though there is gas in the vehicle. The dealership said there was a recall years ago but I never received any notice. Please advise.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11430915August 29, 2021
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
My gas gauge sensor consistently drops below the “E” marker when the truck has gas in it and especially when it is filled up. After driving about 50 miles or so, the gauge will move up some ; however, I have been relying on my DTE monitor to let me know about gas. I have taken it to the dealer twice and both said “the gas tank needs to be dropped in order for repair” I was About to pay for the service but was told I had to make an appointment. However the service advise ask had I had it replaced before because there was a recall on that particular part several years ago. Please note I have never received any notice about a recall regarding the issue. Please advise.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424411July 12, 2021
STRUCTURE:FRAME AND MEMBERS
The contact owns a 2003 Toyota Sequoia. The contact stated that the vehicle was rusted and towed to the local dealer and diagnosed that the rear differential casing and steering column needed to be replaced. The manufacturer was contacted however, no further assistance was provided. The failure mileage was 240,000.Note: While driving, a loud grinding noise was heard and the vehicle was shaking. 1 pulled over and had the car towed. It was determined the rear differential casing was completely rusted and the oil leaked out. It-was also determined the Steering column was completely rusted. The vehicle was recalled in 2012, due to rust issues. The dealership stated they would do the recall work but the vehicle was in poor shape. When I contacted Toyota, they said it was a courtesy recall and will not do any further. Consumer is asking for assistance with the cost of repair due to poor workmanship.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413903April 26, 2021
STRUCTURE:BODY
WHEN TAKING MY 2003 SEQUOIA TO HAVE THE POWER STEERING ISSUE I WAS HAVING, I WAS TOLD THE FRAME WAS SO RUSTED OUT IS WAS UNSAFE TO DRIVE. I CALLED TOYOTA CUSTOMER SUPPORT AND WAS TOLD THERE WAS NOTHING THEY COULD DO TO COVER ANY COSTS INVOLVED IN REPAIRING OR REPLACING THE FRAME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413029April 20, 2021
AIR BAGS
TL* THE CONTACT OWNS A 2003 TOYOTA SEQUOIA. THE CONTACT STATED THAT WHILE ENTERING AND EXITING THE VEHICLE, THE AIR BAG COVER WOULD DETACH WITHOUT WARNING. THE CONTACT CALLED PASSPORT TOYOTA (5001 AUTH WAY, CAMP SPRINGS, MD 20746, (301) 899-6000) HOWEVER, THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406936April 7, 2021
SUSPENSION
TL* THE CONTACT OWNS A 2003 TOYOTA SEQUOIA. THE CONTACT STATED THAT WHILE HAVING A TIRE REPLACED ON THE VEHICLE, THE TECHNICIAN NOTICED THAT THE DRIVER'S AND PASSENGER'S SIDE UNDERNEATH THE VEHICLE WAS EXTREMELY CORRODED. THE TECHNICIAN DEEMED THE VEHICLE UNSAFE TO DRIVE. THE VEHICLE WAS NOT REPAIRED. NO DEALER WAS CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT UNDER RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 235,000.*DT*DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11400298March 11, 2021
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2003 TOYOTA SEQUOIA. THE CONTACT STATED THAT WHILE THE VEHICLE WAS IN FOR ROUTINE SERVICE, IT WAS DISCOVERED THAT THE FRAME OF THE VEHICLE HAD EXPERIENCED RUSTING AND CORROSION. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER HENDRICK TOYOTA LOCATED AT 9505 W 67TH ST, MERRIAM, KS 66203 AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE HOWEVER, NO ASSISTANCE WAS OFFERED. THE CONTACT INDICATED THAT THE VEHICLE WAS INSPECTED IN 2013 UNDER A MANUFACTURERS CAMPAIGN REGARDING THE FAILURE HOWEVER, NO FAILURE WAS FOUND. THE FAILURE MILEAGE WAS 181,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397434February 22, 2021
STRUCTURE:BODY
RUSTED THROUGH OF FRAME. COMPLETELY UNSAFE TO DRIVE, VEHICLE COULD LITERALLY BREAK IN HALF. OUTSIDE OF THE YEARS TOYOTA INCLUDED IN THE CLASS ACTION LAWSUIT PREVIOUSLY FILED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386700January 5, 2021
ENGINE, UNKNOWN OR OTHER
ON 12/21/2020, AFTER RUNNING ERRANDS, I PUT MY VEHICLE INSIDE MY LOCKED GARAGE AT 10:30 A.M. AND ALL WAS FINE. AT AROUND 9:00 P.M. THAT SAME NIGHT, I OPENED MY GARAGE TO FIND IT FULL OF SMOKE. AFTER INSPECTING EVERYTHING, I SAW NOTHING WAS STILL ON FIRE AND WAITED UNTIL THE MORNING TO INVESTIGATE THE PROBLEM. I FIRST TRIED TO START THE VEHICLE AND IT HAD BATTERY POWER BUT WOULD NOT TURN OVER. I THEN PUT IT IN NEUTRAL AND BACKED THE VEHICLE AWAY FROM THE FRONT OF THE GARAGE TO OPEN THE HOOD. I SAW THE ENGINE HAD BURNED UP FROM SOMEWHERE ON THE PASSENGER SIDE BUT HAD PUT ITSELF OUT. THE FIRE CRACKED THE EXTERIOR HOOD, BURNED HOSES, ELECTRICAL AND OTHER AREAS OF THE INSIDE OF THE ENGINE. BLACK SOOT HAD ALSO DROPPED ON THE FLOOR OF THE GARAGE UNDERNEATH WHERE THE FIRE WAS. THE WOOD BEAMS INSIDE MY GARAGED WERE ALSO SCORCHED BLACK FROM THE INTENSE HEAT FROM THE FIRE/SMOKE BUT LUCKILY HAD NOT CAUGHT FIRE. I HAD IT TOWED TO MY MECHANIC WHO SAID I SHOULD HAVE MY CAR INSURANCE TAKE OVER. MERCURY HAS NOT DETERMINED THE CAUSE OF THE FIRE BUT I AM PUSHING FOR THE EXACT CAUSE SINCE IF IT'S RELATED TO A RECALL ISSUE, THEN TOYOTA SHOULD BE HELD ACCOUNTABLE AND I SHOULD BE COMPENSATED. MY VEHICLE HAS 37,200 MILES LESS THAN THE AVERAGE AND I HAVE A SPREADSHEET OF ALL SCHEDULED MAINTENANCE, SMOG CHECKS AND RECALLS COMPLETED. THERE WAS NO REASON THIS VEHICLE SHOULD HAVE SPONTANEOUSLY COMBUSTED INSIDE MY GARAGE. LUCKILY, I WASN'T DRIVING, WASN'T HURT, AND NO OTHER PROPERTY WAS DAMAGED DUE TO THIS PROBLEM.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11366794October 28, 2020
AIR BAGS, VEHICLE SPEED CONTROL, STEERING
AS I CAME RO STOP AUTO THEN PRESSED THE ACCELERATOR THE AUTO ACTED AS IF IT DIDNT WANT TO MOVE BUT STARTED OUT SLOW . THIS OCCURED EVERYTIME I STOPPED AND PRESSED TO ACCELL THE AUTO. THE AUTO WAS IN MOTION , DURING TURNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340826July 22, 2020
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
I TOOK MY SEQUOIA TO HAVE AN AIRBAG RECALL FIXED AND A RECALL THAT HAS SOMETHING TO DO WITH THE SKID CONTROL MODULE BEFORE I TOOK IT TO HAVE THESE RECALLS DONE MY 2 VSC LIGHTS (VSC OFF LIGHT AND VSC TRAC LIGHT) ON THE DASH WERE ON AND SO WAS THE ENGINE LIGHT I THOUGHT MAYBE THE SKID CONTROL RECALL WOULD FIX THE VSC LIGHT BUT NOW BOTH OF THE VSC LIGHTS ARE STILL ON AND MY BRAKE LIGHT IS NOW ALSO COMING ON WHEN I START MY VEHICLE WHEN THIS HAPPENS MY BRAKE POWER IS DIMINISHED AND MY VEHICLE SHAKES BAD WHEN HITTING MY BRAKES TO SLOW DOWN TO MAKE A TURN OR JUST TO SLOW DOWN IN GENERAL AT A STOP LIGHT OR STOP SIGN THIS HAPPENS ON THE HIGHWAY OR WHEREVER I'M DRIVING MY VEHICLE AT THE TIME BUT AS LONG AS THE VSC LIGHTS AND THE BRAKE LIGHT AREN'T ALL LIT UP ON MY DASHBOARD AT THE SAME TIME MY BRAKES AREN'T AS DIMINISHED BUT BOTH OF THE VSC LIGHTS STAY ON AND MY VEHICLE STILL SHAKES WHEN I'M SLOWING DOWN TO MAKE A TURN. ALSO WHEN BOTH OF THE VSC LIGHTS ARE ON ALONG WITH THE BRAKE LIGHT MY VEHICLE WANTS TO SPIN THE BACK TIRES WHEN I'M TAKING OFF FROM A DEAD STOP I HAVE TO LET OFF THE GAS COMPLETELY FOR A SECOND THEN PROCEED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340596July 21, 2020
AIR BAGS
I HAVE GIVEN BY VEHICLE INFORMATION TO SPRINGFIELD VA. TOYOTA IN SEPTEMBER 2019. FOR URGENT SAFETY RECALL. THEY SUPPOSED TO CALL ME BUT, TILL TO-DAY NOTHING. I CALL TOYOTA WOODBRIDGE, VA BUT, THEY ARE NOT COOPERATING. PLEASE HELP ME OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11318858March 20, 2020
STRUCTURE:BODY
MY 2003 TOYOTA SEQUOIA HAS RUST HOLES THROUGH MY FRAME TO THE POINT WHERE IT IS UNSAFE TO DRIVE. I HAVE TO DRIVE IT AS IT'S MY ONLY VEHICLE AND I HAVE 2 SMALL CHILDREN THAT I HAVE TO TAKE WITH ME. TOYOTA USA SAID THEY PERFORMED A TREATMENT TO THE GRAM IN 2012 AND THAT THEIR IS NOTHING FURTHER THEY WILL DO TO RESOLVE THIS BLATANT SAFETY ISSUE. THE FACT SO MANY SEQUOIA OWNERS ARE REPORTING THIS AND NOTHING IS BEING DONE BY TOYOTA IS APPALLING. I HAVE SUBMITTED PICTURES OF AN AREA NEAR THE DRIVERS SIDE FRONT WHEEL. THE SWAY BAR IS BARLEY BEING HELD ON DUE TO THE RUST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11311449February 25, 2020
STRUCTURE:BODY
EVERYTHING UNDER MY TRUCK IS RUSTY. EVERYTHING IS FULL OF CORROSION, ESPECIALLY THE FRAME, AND SOME PARTS ARE STARTING TO FALL. AND THE FRAME TO BREAK, TOYOTA SHOULD BE ABLE TO REPAIR THIS IMMEDIATELY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11282062November 24, 2019
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
TRAC OFF VSC TRAC OFF LIGHTS ILLUMINATE. SEEMS TO BE FAULTY SENSOR. BRAKE LIGHT PERIODICALLY COMES ON WITH NO ISSUE WITH BRAKES. BRAKES HAVE BEEN REPLACED AND EVERYTHING CHECKED. ON 2 OCCASIONS WHEN THE BRAKE LIGHT IS ON, THE ANTISKID CONTROL ACTIVATES WHEN THE CAR IS GOING LESS THAN 30 MPH SLOWING DOWN FOR A TURN. THE CAR IS HARD TO CONTROL AND SHAKES. AFTER THE CAR IS TURNED OFF FOR AWHILE THE BRAKE LIGHT DOES NOT ILLUMINATE THE NEXT TIME YOU DRIVE BUT WILL COME BACK ON RANDOMLY. TRAC OFF AND VSC TRAC LIGHTS ILLUMINATE ARE ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11279303November 10, 2019
AIR BAGS, FUEL/PROPULSION SYSTEM, SUSPENSION
WHEN DRIVING ABOUT 45 OR 60 MPH THE STEERING WHEEL SHAKES REAL BAD AN VIBRATES FEELS LIKE I GOT A FLAT TIRE OR FEELS LIKE I'M GONNA HAVE A TIRE COME OFF WHEN I BOUGHT IT ALSO CONSUMES A LOT OF GAS UST TO GET REAL GOOD GAS MILEAGE BUT NOW NOT SO GOOD JUUST TO FILL UP TWICE A WEEK BUT NOW SOMETIMES 3 TO 5 TIMESWHICH IS WEIRD DIDN'T KNOW I HAD A RECALL WARRANTY I HAVE HAD TO REPLACE A LOT OF THINGS ESPECIALLY IN THE EMISSIONS PART FOR CAR BOUGHT NEW FUEL LINE SOLENOIDS , PURGE SOLENOID, NOW IT SAYS I NEED A NEW VALVE VENT SOLENOID. THERE IS A VACUUM LEAK OTHER THAN THAT RUNS GOOD DOESN'T OVER HEAT OR BREAK UNLESS I NEEDED TO BUT USES A LOT OF GA SHAKES REAL BAD I DON'T WANNA DRIVEMORETHAN 70 MPH ALL THE TIRES ARE AT 41 PSI
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255004September 12, 2019
SERVICE BRAKES
TAKATA RECALL. THE PARKING LIGHT WOULD COME ON INTERMITTENTLY, AND WE HAD IT LOOKED AT BY A TOYOTA DEALER. THEY RECOMMENDED TO REPLACE THE ECU, WHICH WE DID. THIS DIDN'T FIX IT. THE CAR GOT WORSE AND STARTED SHAKING WHEN I DROVE AND WHEN I STOPPED IT WOULD SHAKE AND MAKE A GRINDING NOISE. WE HAD IT LOOKED AT AND THE BRAKING SYSTEM SERVICED. THE PROBLEM IS STILL THERE. THIS IS A COMMON PROBLEM WITH THIS YEAR AND A DANGEROUS FLAW IN THESE VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11242288August 7, 2019
STRUCTURE:BODY, SUSPENSION
TOOK VEHICLE TO LOCAL TOYOTA DEALERSHIP DUE TO STEERING ISSUE - WHEN I WOULD HIT A BUMP I WOULD LOOSE CONTROL OF THE STEERING. INSPECTION SHOWED THE VEHICLE UNDER BODY AND FRAME HAS COMPLETELY RUSTED, THERE ARE SEVER HOLES AND THE TRAILING ARM HAS SEPARATED FROM THE FRAME. I AM NOT THE ORIGINAL OWNER, BUT TOYOTA HAD A RECALL ON THE FRAME DURING THE PRIOR OWNERSHIP AND THE VEHICLE WAS SERVICED MULTIPLE TIMES AT A TOYOTA DEALERSHIP DURING THE RECALL AND THE PROBLEM WAS NOT ADDRESSED. TOYOTA REFUSES TO OFFER ANY ASSISTANCE AT THIS TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229128July 3, 2019
VEHICLE SPEED CONTROL
WHEN DRIVING THE BACK LIGHT AN TRACTION CONTROL LIGHT COME IN BRAKE LIGHT STAYS ON AN IT SAYS CODES C1203 C1223 C1247 ALSO SAYING THE ABS SENSOR ON MASTER CYLINDER OPEN CIRCUIT ALSO HAS A CODE FRO 0DTC HAD IT CHECKED OUT ON 7/1/2019
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11228295June 28, 2019
SERVICE BRAKES
WHILE EXECUTING A SLOW SPEED LEFT TURN(10-15MPH) I BRAKED LIGHTLY TO EXECUTE ANOTHER LEFT TURN WHEN THE PARKING BRAKE AND TRACTION CONTROL LIGHTS LIT UP ON MY DASHBOARD ALONG WITH DIMINISHED BRAKE POWER AND A GRINDING NOISE. I APPLIED THEM AGAIN A LITTLE MORE AGGRESSIVE TO STOP MY VEHICLE..SAME RESPONSE. I COASTED TO ABOUT 2-3MPH AND THE LIGHTS WERE STILL SHOWING BUT I RECOVERED BRAKE POWER. AT MY DESTINATION(3 BLOCKS AWAY) I TURNED OFF THE VEHICLE. ON MY RETURN TRIP BACK HOME, THERE WAS NO SIGN OF DASH WARNING LIGHTS AND I HAD FULL BRAKING POWER. @HOME I IMMEDIATELY CALLED TOYOTA USA AND THEY DID NOT ACKNOWLEDGE ANY ONGOING PROBLEM. AFTER GOING ON AN ONLINE FORUM I DISCOVERED NUMEROUS COMPLAINTS ABOUT THE SAME PROBLEM...SOME OF THEM ACTUALLY GOING TO TOYOTA FOR THE PROBLEM, AND SOME OF THOSE STATED THE PROBLEM RETURNED..MY SON RAN AN OBDII DIAGNOSTIC TO FIND NUMEROUS CODES FOR THE ABS ANS ECU AND BRAKEBOOSTER SYSTEM.FIXES RANGE FROM LOW BRAKE FLUID TO A COMPLETE REPLACEMENT OF SAID SYSTEMS COSTING THOUSANDS OF DOLLRS. I FEEL THIS IS A SERIOUS SAFETY ISSUE THAT TOYOTA SHOULD ADDRESS. [DATELINE PROBLEM HAPPENED 6-27-19...]I HAVE NO CHOICE NOW BUT TO WARILY TRUST TOYOTA TO RUN A DIAGNOSTIC ON MY VEHICLE FOR SOLUTIONS....PLEASE HELP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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