Toyota Sequoia Complaints (2002)

666 consumer complaints on file.

#10715406May 8, 2015
VEHICLE SPEED CONTROL, ELECTRONIC STABILITY CONTROL (ESC), STEERING
THIS HAS OCCURRED SEVERAL TIMES: GRINDING NOISE, CAR PULLS TO THE RIGHT AND VSC AND TRAC LIGHTS COME ON INDICATING VSC AND TRAC ARE DISENGAGED. CAN DRIVE OK AFTER THIS OCCURS. HOWEVER, WHEN CAR IS TURNED OFF AND STARTED AGAIN THE WARNING LIGHTS GO OUT AND IT'S IMPOSSIBLE TO PREDICT WHEN IT WILL OCCUR AGAIN. THERE WAS A RECALL ISSUED IN 2010 FOR THE 2003 MODEL SEQUOIA WITH THIS SAME ISSUE, HOWEVER THIS RECALL FOR SOME REASON DID NOT COVER THE 2002 WHICH IS HAVING THE SAME PROBLEM! PLEASE HAVE TOYOTA EXPAND THE RECALL TO INCLUDE OTHER YEARS AS THIS IS A COMMON PROBLEM IN SEQUOIAS!!! *TR..UPDATED 10/26/16 *BF UPDATED 10/16/217*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10714528May 4, 2015
AIR BAGS
IN APRIL, 2013 TOYOTA ANNOUNCED A SAFETY RECALL TO INSPECT AND, IF NECESSARY, REPLACE THE FRONT PASSENGER AIRBAG INFLATOR. IT HAS BEEN 2 YEARS, TOYOTA HAS NOT AUTHORIZED THE TOYOTA DEALERSHIPS TO PERFORM THIS DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713231April 27, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2002 TOYOTA SEQUOIA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V312000 (AIR BAGS); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10712903April 26, 2015
TRACTION CONTROL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC), STEERING, SERVICE BRAKES
THE VEHICLE WAS BEING DRIVEN ON A DRY PAVED ROAD. THE VSC AND TRACTION WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL AS THE VEHICLE PULLED HARD TO THE RIGHT, NEARLY CAUSING AN ACCIDENT. THE STEERING WHEEL BECOMES DIFFICULT TO STEER, THE VEHICLE LOSES POWER, AND THE BRAKES INADVERTENTLY ENGAGE, MAKING A TERRIBLE GRINDING NOISE. THE PROBLEM HAPPENS AT LEAST ONCE, EACH TIME THE VEHICLE IS RESTARTED. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 10V176000 (TRACTION CONTROL SYSTEM) FOR THE 2003 TOYOTA SEQUOIA - THIS FAILURE IS MOST LIKELY RELATED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10712182April 22, 2015
STRUCTURE:FRAME AND MEMBERS
TL* THE CONTACT OWNS A 2002 TOYOTA SEQUOIA. WHILE DRIVING APPROXIMATELY 15 MPH OVER A BUMPY ROAD, THE VEHICLE MADE AN ABNORMAL NOISE. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FRAME RUSTED OUT AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10706181April 16, 2015
VEHICLE SPEED CONTROL, ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES
AFTER DRIVING 45 MILES THEN DRIVING IN A BUSY TOWN THEN BACK 45 MILES TO HOME TOWN I WAS GOING 55 MPH AND ALL THE SUDDEN I LOST POWER, A DINGING NOISE HAPPENED AND I LOST BREAKAGE, THE VCS OFF AND VCS TRACK LIGHT CAME ON, THE VEHICLE START DRIVING ROUGH. I THEN WENT HOME. THEN AFTER A FEW HOUR I HAD TO GO GET MY SON I STARTED THE VEHICLE AND NOTICED THE LIGHTS WERE OFF, AFTER ONLY GOING 3 MILES AND WITH MY SON IN THE VEHICLE IT MADE THE DING NOISE LOST POWER LIGHTS VCS OFF VCS TRAK LIGHTS CAME BACK ON, VERY SCARY, HOPE THEY RECALL IT SOON, MY SEQUOIA WAS MADE AUGUST 2002. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10705181April 12, 2015
AIR BAGS
WE RECEIVED A RECALL IN JUNE 2014 FOR THE FRONT PASSENGER AIRBAG ON OUR 2002 TOYOTA SEQUOIA THAT WAS ANNOUNCED IN APRIL OF 2013 BY TOYOTA AS BEING DEFECTIVE(CAUSING SERIOUS HARM IF DEFLATED AS METAL PARTS COULD STRIKE OCCUPANTS OF VEHICLE). IT IS NOW APRIL OF 2015 AND WE HAVE NOT BEEN NOTIFIED BY TOYOTA TO HAVE THIS REMEDIED. ACCORDING TO THE STATUS ON WWW.TOYOTA.COM/RECALL THEIR ISN'T A REMEDY AVAILABLE. 2 YEARS HAVE PASSED AND THIS IS TOO LONG TO HAVE A CUSTOMER WAIT FOR A REMEDY AND IT IS VERY DISAPPOINTING TO ME AS I THOUGHT HIGHLY OF TOYOTA UNTIL NOW AND WILL SPREAD THE WORD TO EVERYONE I KNOW IF THIS ISN'T TAKEN CARE OF SOON. WE ARE TIRED OF NOT BEING ABLE TO HAVE ANYONE RIDE IN THE FRONT PASSENGER SEAT. PLEASE GET ON TOYOTA TO DO THE RIGHT THING AND FIX OUR VEHICLE'S FRONT PASSENGER AIRBAG. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704957April 10, 2015
SUSPENSION, STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
TOOK VEHICLE IN FOR SAFETY INSPECTION AND WAS INFORMED THERE WAS A RUST HOLE IN THE FRAME. CALLED TOYOTA 800-331-4331 SPOKE TO [XXX] C AND WAS INFORMED THAT TOYOTA WILL DO NOTHING TO HELP ME AT ALL. CASE # [XXX]. HELP INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701713March 25, 2015
STRUCTURE:BODY, STEERING, ENGINE
TL* THE CONTACT OWNS A 2002 TOYOTA SEQUOIA. THE CONTACT STATED THAT THE FRAME ON THE REAR OF THE VEHICLE WAS CORRODED. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE FRAME NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. HOWEVER, THE CONTACT STATED THAT TWO WEEKS LATER, THE TIE RODS FRACTURED FROM THE REAR OF THE VEHICLE AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 165,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10700757March 20, 2015
STRUCTURE:BODY
DURING 2006, THE REAR LIFTGATE WINDOW FRAME RUSTED CAUSING THE REAR WINDOW TO FALL OPEN. THE DEALER STATED IT WOULD COST ~$1,600 TO REPLACE THE EQUIPMENT AND ASSOCIATED PARTS. I DECIDED NOT TO REPLACE DUE TO THE INFREQUENT USAGE OF THE REAR LIFTGATE WINDOW. AROUND MARCH 15, 2015, THE REAR WINDOW FELL OPEN DUE TO COMPLETE DESTRUCTION OF THE WINDOW FRAME AND ASSOCIATED HARDWARE DUE TO CORROSION. ALSO, IN FEBRUARY 2015, NOTICED THAT THE FRAME OF THE VEHICLE WAS "SOFT" WHILE JACKING THE VEHICLE FOR BRAKE INSPECTION. THE VEHICLE HAS THE SAME FRAME AS THE TOYOTA TACOMA WHICH WAS RECALLED BY TOYOTA MANY YEARS AGO DUE TO EXCESSIVE CORROSION ISSUES. MY VEHICLE IS EXHIBITING THE SAME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10692211March 4, 2015
VEHICLE SPEED CONTROL, ELECTRONIC STABILITY CONTROL (ESC)
THE VSC RANDOMLY ACTIVATED TWICE WITHIN 10-15 MINUTES WHILE TRAVELING ON A DRY, CLEAN INTERSTATE FREEWAY AT ABOUT 70 MPH, CAUSING THE VEHICLE TO SWERVE CONSIDERABLY. THERE WERE NO EXTERNAL CIRCUMSTANCES THAT APPEARED TO CAUSE THIS INCIDENT. WEATHER CONDITIONS: CLEAR SKIES, SUNSHINE, 80 DEGREES, DRY, LEVEL ROADS. AFTER THE SECOND INCIDENT, WE WERE ABLE TO GET THE VEHICLE TO A NEARBY DEALERSHIP. WE SINCE LEARNED THE 2003 SEQUOIA APPARENTLY HAD A RECALL REGARDING THIS SAME SITUATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10689966February 23, 2015
SUSPENSION
TL*THE CONTACT OWNS A 2002 TOYOTA SEQUOIA. THE CONTACT STATED THAT WHILE DRIVING AT 20 MPH, THE BALL JOINTS FRACTURED WITHOUT WARNING CAUSING THE VEHICLE TO STALL. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE BALL JOINTS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 200,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10690000February 23, 2015
AIR BAGS
TL*THE CONTACT OWNS A 2002 TOYOTA SEQUOIA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER 14V655000 (AIR BAGS) HOWEVER, THE PART NEEDED TO DO THE REPAIRS WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10690055February 23, 2015
AIR BAGS
FIRST OF ALL I LIVE ON A ISLAND IN HAWAII CALLED MOLOKAI. TOOK CAR INTO A REPAIR SHOP AND THEY TOLD ME THEY CAN'T DO THE REPAIRS CAUSE OF LIABILITY SO I CALLED TOYOTA, AND THEY SAID I NEEDED TO SHIP THE CAR TO HONOLULU OR MAUI FOR REPAIRS. JUST TO SHIP MY CAR OFF THE ISLAND IS GOING TO COST ME ABOUT $500.00 ROUND TRIP. WHY CAN'T THEY SEND A TECHNICIAN TO THE ISLAND TO DO THE JOB!!!! IT'S THERE RESPONSIBILITY TO KEEP MY CAR AS SAFE AS POSSIBLE. I ALSO TALKED TO OTHER PEOPLE THAT OWNS TOYOTA'S AND THEY ARE HAVING THE SAME TROUBLE! I ALSO TALKED TO THE TECHNICIAN AT THE SHOP AND THEY SAID HONDA HAS A SIMILAR PROBLEM AND HONDA SENDS THERE TECHNICIAN TO THE ISLAND TO DO THE JOB WHY CAN'T TOYOTA DO THE SAME? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10689600February 20, 2015
AIR BAGS
RECEIVED A RECALL NOTICE FOR THE AIRBAG. WENT TO VASSER TOYOTA IN NAPA, CA. TOLD THEY DON'T HAVE THE PART AT THE TIME. ASKED VASSER TOYOTA CALL ME FOR AN APPOINTMENT WHEN THE PART WAS AVAILABLE. CALLED ME FOR AN APPROX 2 WEEKS LATER. UPON COMPLETION OF THE APPT WAS TOLD: 1) THEY DIDN'T HAVE THE RECALL PART SO DID NOT PERFORM THE RECALL WORK. 2) I NEEDED NEW SHOCKS - I HAD THEM REPLACED 3K MILES PREVIOUSLY AND AS A LICENSED MECHANICAL ENGINEER, KNEW THEY DIDN'T NEED TO BE REPLACED.. 3) I NEEDED NEW WINDSHIELD WIPERS - REPLACED 1 MONTH PREVIOUSLY. 4) I NEEDED NEW TIRES - REPLACED WITH NEW 40K MILE MICHELIN'S 10K MILES PRIOR. WHEN CHALLENGED, SERVICE PERSON BACK-PEDDLED GIVING NO EXCUSE AND SAID, "I'LL HAVE OUR SERVICE MANAGER CALL YOU RIGHT AWAY." I NEVER RECEIVED A CALL, MESSAGE, LETTER OR ANY COMMUNICATION EXPLAINING AWAY VASSER TOYOTA'S PROTOCOL TO GET PEOPLE TO "SCHEDULE AN APPOINTMENT FOR A RECALL" ONLY TO USE IT AS A BAIT-AND-SWITCH TO UP-SELL NAIVE CAR OWNERS INTO UNNECESSARY SERVICE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10683709February 16, 2015
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN
NOTICED PROBLEM WITH VEHICLE TRACTION WHEN DRIVING AT LOW SPEED IN WET OR SNOWY WEATHER. PROBLEM WITH ACCELERATION AND TRACTION WHEN ACCELERATING. HEARD A RATCHETING SOUND AND NO TRACTION WHEN TRYING TO ACCELERATE FROM A STOPPED POSITION ON A WET ROAD. AFTER SOME RESEARCH IT SOUNDS VERY SIMILAR TO EARLIER RECALL WITH NHTSA CAMPAIGN ID: 10V17600 FOR TOYOTA SEQUOIA VEHICLES MANUFACTURED BETWEEN APRIL 1, 2002 THROUGH APRIL 17, 2003. CALLED TOYOTA SERVICE LINE ON 11/9/2010 AND THEY INFORMED US THAT THIS RECALL DOESN'T APPLY TO OUR VEHICLE SINCE OUR VEHICLE WAS APPARENTLY MANUFACTURED ON 3/8/2002 (A FEW WEEKS EARLIER THAN THE RECALL COVERS). WE LIVE IN A VERY DRY CLIMATE WITH VERY LITTLE TO NO PRECIPITATION BUT NOTICED IT AGAIN AFTER RAINFALL. FILED A CASE# [XXX]ON 12/10/13 WITH TOYOTA WITH NO RESPONSE. PLEASE HELP! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10682068February 9, 2015
ELECTRONIC STABILITY CONTROL (ESC)
TL* THE CONTACT OWNS A 2002 TOYOTA SEQUOIA. THE CONTACT STATED THAT THE VEHICLE WAS HESITANT TO ACCELERATE AFTER A COMPLETE STOP. THE ACCELERATOR PEDAL WAS APPLIED AND THE VEHICLE JERKED INTO GEAR. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE EUC NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 10V176000 (ELECTRONIC STABILITY CONTROL, TRACTION CONTROL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 291,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681004February 3, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2002 TOYOTA SEQUOIA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V655000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10680646February 2, 2015
AIR BAGS
I HAVE RECEIVED A RECALL NOTICE IN 2013. I AM STILL WAITING FOR A REMEDY . TOYOTA CLAIMS TO NOT HAVE THE PARTS TO FIX THIS YET, BUT ADVISES THAT NO PASSENGER SIT IN THE FRONT PASSENGER SEAT. THIS IS INAPPROPRIATE! I WOULD LIKE TO FILE A COMPLAINT FOR EXCESSIVE TIME TO FIX THIS SAFETY PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10680180January 31, 2015
SERVICE BRAKES
VSC LIGHT CAME ON AND HAS NOT GONE OFF..DEALERSHIP SAYS ITS THE COMPUTER AND THAT 2003 AND LATER HAVE BEE RECALLED FOR THIS PROBLEM BUT NOT 2002 ??? VSC NOT ABLE TO ACTIVATE AT ALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Toyota Sequoia