Toyota RAV4 Complaints (2024)

171 consumer complaints on file.

#11660035May 9, 2025
STEERING
It has happened two times. When is raining if you stop the car put it in park. The car starts to shake and it shuts off. Called road assistance brought it to the dealer. And they said there is nothing wrong with it. After researching it seems to be an ongoing issue several rav 4 owners 2024 xle have reported it on line. After a few minutes. The car starts up
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11657694April 30, 2025
POWER TRAIN, ELECTRICAL SYSTEM, ENGINE
I drove through heavy rain and after sitting in park for about 15 minutes, my car started shaking and the dashboard lit up. I received a power steering low message and when I tried shifting into drive, it said car not ready to drive. I turned it off and back on and it started, but eventually stalled after a few seconds. I called a tow truck to have it taken to the dealership and by the time he arrived, it start up like normal. Based on what im seeing online, this is becoming more of a common problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655231April 17, 2025
ENGINE, POWER TRAIN
The contact owns a 2024 Toyota Rav4. The contact stated that after driving for 45 minutes, the vehicle was parked. While attempting to restart the vehicle, there was an abnormal sound coming from the vehicle. The engine stopped; engine power was low, and the message “Not ready to Drive” was displayed. The contact stated that the gear shifter failed to move, and the vehicle failed to start. The vehicle was towed to the local dealer, who determined that the vehicle was working as designed. The vehicle was not diagnosed or repaired. The dealer informed the contact that there were no diagnostic trouble codes saved in the history. The manufacturer was contacted, and referred the contact to another dealer, but no additional assistance was provided. The failure mileage was approximately 8,063.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653934April 10, 2025
AIR BAGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
My pregnant wife is parking her car at her work when she accidentally step on the gas pedal instead of the brakes. She panicked and she drove all the way to the wall. Airbags were not activated. 911 was dispatched. Police report made. Only minor injury finger fracture and chest bruise. There was a severe frontal damage to the car. Insurance deemed it totaled due to frame damage. I also complained to Toyota. They hired a software engineer to investigate. Just received official letter from Toyota there weee no defects in their safety system. The issues are the airbags not being deployed at the time of impact and pre collision auto braking non existent. The impact on the wall according to the people inside the nursing she works felt like an earthquake inside. But our main concern is the auto brake feature did not function. This accident could have been worse. Good thing seatbelt was not an inch lower from her chest preventing injury to our unborn child. The impact could have been worse if it was made of wood and could have injured other people in the nursing home. The auto brake feature should have worked because there were many obstacles at her front including first the bushes and eventually the wall. Their response letter is frustrating for us because they are claiming there were no problems in the car. But our concern is their safety system is not reliable compare to other car companies. Kia and Honda safety system is more reactive based from my driving experience. I think there are lapses in their system.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11653246April 7, 2025
STEERING, ENGINE, ELECTRICAL SYSTEM
I was in a parking space at the local library, waiting on my children. It was raining, and had been raining most of the day. I had driven about 60 miles in the rain before going to the library. The car was on, but in park. The car started slightly shaking (like a big truck was going by), and it looked like some smoke was coming out of the engine. The car then flashed some lights on the dash and gave the following message: Engine Stopped. Steering Power Low. It then turned off, and I tried to turn it on multiple times to no avail. After researching online while waiting for a tow truck, I saw multiple references on Reddit to this problem. I waited about 20 minutes and was able to turn the car on, though it was hesitant. I was able to cancel the tow and drive the short distance home. It was scary because it came out of nowhere and this is a BRAND NEW CAR with only about 27,000 miles on it. I am not happy that this would be something I will have to worry about in the future. I have not reported it to the dealership, but saw online most people had no luck at the dealership and were told to report it here.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11652240April 2, 2025
ELECTRICAL SYSTEM, ENGINE, STEERING
This is a follow up of an incident reported on 3/30/2025, after the vehicle was driven approximately 30 miles in the rain, then stopped for 5 to 10 minutes idling with windshield wipers on intermittent setting. Engine began to shudder, engine rpms increased/decreased erratically as the engine shook. The vehicle was turned off. After approximately 5 minutes, restarted vehicle and engine again ran erratically and then stalled, displaying “Engine Stopped, Steering Power Low” on the message center in the driver’s display. After the engine stalled, the vehicle would not restart and had to be towed. After being towed, the vehicle started and ran smooth. A short while later, the vehicle was started but again ran erratically, but did not stall right away and was turned off. The next day, 3/31/2025, the vehicle was taken to the dealership service department. The dealer stated that there were no diagnostic trouble codes stored in the vehicle computer, the battery was good condition, and the charging system was operating normally. They had no explanation for what happened. The service advisor suggested that when the gas tank was filled, it was overfilled after the gas pump clicked off. This, in fact is not the case. The gas tank was not overfilled. The service advisor was informed that there are other complaints online by other owners of the same symptoms under similar weather conditions while the vehicle is idling. The advisor stated that if it happens again, have it towed to the dealership service department
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11652157April 1, 2025
UNKNOWN OR OTHER
Today on 4/1/2025 while driving home, the roads were wet/slushy, it was actively rain/sleeting outside. During the drive, my lane assist and front impact assist was disabled due what the dash read of "sensor blocked" or somthing similar. I got home minutes later and pulled into my garage, put my car in park and sat with it idling in park for about 2-3 minutes, at that time, is when I felt it start to shake a little bit and then it shut off by itself. A warning popped up on my dash that read "engine stopped, steering power low".
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11652058April 1, 2025
STRUCTURE:BODY, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
- While driving the vehicle engaged in the automatic emergency breaking system due to the car in front of me, the car was awaiting to turn left, but my lane was clear and I actually did not have the car in front of my vehicle. - While driving to work, at about 40 miles per hour speed, during a not so windy day, in an non-graveled road, my sunroof glass shattered out of nowhere. the dealership checked the affected area and confirmed there was no foreign objects that might have caused the incident. (not covered under warranty)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651953April 1, 2025
ENGINE
SUV shut off during heavy rain storm and won’t crank back up until after at least 5 to 7 minutes. I have had this happen four times and have had my vehicle towed to the Toyota dealership, etc..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651590March 30, 2025
ELECTRICAL SYSTEM, ENGINE, STEERING
On 3/30/2025, I drove my 2024 Toyota RAV 4 Adventure about 30 miles in the rain with the wipers on. I then put the car in park, with the wipers still on intermittent setting and the engine still running. After sitting in park like this for approximately 5 minutes, the engine began to shudder, with engine RPMs decreasing and increasing erratically, and the engine was also shaking as the RPMs increased and decreased. I then turned the car off for approximately 5 minutes. When I restarted the car after 5 minutes, the erratic RPM resumed, and then the engine stopped running, and my display screen showed the following message: “Engine Stopped, Steering Power Low”. The check engine, check steering, and check battery lights were also illuminated on the dashboard. The vehicle would not restart after several tries and ultimately ended up having the vehicle towed 30 minutes. Once the tow truck dropped it off, the engine started right up and the error messages were no longer displayed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651531March 29, 2025
UNKNOWN OR OTHER
Car was stationary in a fast food drive-thru. The car started shuddering/idling funny and rpm needle was jumping a bit. Turned the car off and tried to turn it back on and the car would not crank. (I then had to put the car in Neutral and have some workers at the restaurant push my car out of the drive-thru). After about 5 minutes of sitting in the parking lot, the car finally cranked and I was able to drive it home normally. This happened after a heavy rain. Message on the dash said something like "Engine off Power Steering Low."
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11650548March 25, 2025
ENGINE
The contact owns a 2024 Toyota Rav4. The contact stated that while driving 50 MPH, the vehicle started to shake abnormally. There were several unknown warning lights illuminated. The contact turned off and restarted the vehicle, and the vehicle responded as needed. The contact stated that the engine shut off and the power steering fluid was low. The vehicle was taken to the dealer, where it was diagnosed, but no fault codes were retrieved, and the battery was in good condition. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 13,048.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11650057March 24, 2025
UNKNOWN OR OTHER
Sunroof imploded. No point of impact, glass broken on seam of sunroof
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11649412March 20, 2025
UNKNOWN OR OTHER
The forward panel of the panoramic sunroof on my 2024 Toyota hybrid XSE spontaneously imploded. There was not impact from a rock or other object, no potholes or other defects in the road, and this did not occur under overpass. The car is less than 1 year old and it appears to be a common occurrence in similar models over the last few years. Toyota denies that this a defect in their materials or manufacturing and continues to insist that each instance of the panoramic sunroof must have been caused by outside factors.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648030March 13, 2025
SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
I noticed at 3 thousand miles my abs light would come on and the abs would kick in and hear a grinding noise when braking over a slight dip in the road and entering a parking lot (breaking on incline slope or decline slope. I brought it into the Toyota dealership and they said they looked at everything (only 5 minutes) and nothing was wrong with brakes. The abs kicking in while braking on dry pavement has never gone away. At about 28,000 miles, i started to hear a brake squeaking noise coming from the front drivers side tire while braking at slow speeds, and when backing up. It came and went and now it is consistent and does it all the time and also squeaking when not breaking and turning to the right. I had a mechanic remove my tire and he said the bolt to the brake caliper is loose and the caliper itself is loose and that the brake pads are fine. I am now seeing there is a safety recall for this exact complaint for my exact car, Toyota rav4 hybrid 2024 , however, when checking if my vechile is part of the recall, by entering my VIN #, it says my vehicle is not part of this recall. This needs to be addressed and fixed by Toyota as this is a manufacturing defect. A caliper bolt should not come loose on its own if properly installed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647572March 11, 2025
UNKNOWN OR OTHER
Moonroof spontaneously shattered, much like an explosion, while driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647472March 10, 2025
UNKNOWN OR OTHER
Vehicle said steering power low and caused engine to shut off. Tried to crank several times and car would come on but would not crank correctly. I believe water got into the power steering due to it raining outside. This is the first time I have had this happen with my car
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11646122March 3, 2025
AIR BAGS
SRS Airbag System Malfunction light came on. After I got gas for the vehicle and got in start up this error popped up. I heard this is a common problem with these vehicles please have a recall to fix the problem
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644543February 24, 2025
SERVICE BRAKES
While trying to stop on red light, I noticed break did not have enough strength and it was skidding a for second and break suspended message appeared on dash board. I went to Toyota dealership and they said if they can't replicate the problem, fee of $225 need to be charged. And I need to drive with them and due to time constraint, I had to return. I also mentioned about Toyota's voluntary recall on break which I found on Google but as I have not received any notice from them, I am not qualified.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643312February 18, 2025
ENGINE
Engine block cracked at 3600 miles on a 74 degree day. At 5714 miles, vehicle had another issue of coolant loss.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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