Toyota RAV4 Complaints (2024)

171 consumer complaints on file.

#11678808August 6, 2025
TIRES
Tire size 225/65R17 On [XXX] the front tire on the passenger side blew out on [XXX] just west of the exit to [XXX] as I was driving from Warren MI to Horseheads NY. I was able to safely steer off the highway to the shoulder. A man stopped to help, he put the donut on the car and put the blown out tire in the cargo space. I have the tire in my garage. I drove off the highway a few miles to the exit for Hornell NY and called Williams Toyota in Elmira NY, they had a replacement tire in stock but couldn’t fit me into their service schedule until July 15, 2025. I had to extend my stay in Horseheads by 2 nights so in addition to the cost of mounting and balancing the new tire I had to pay for 2 extra nights at the hotel where I was staying. I bought my RAV4 from Golling Toyota in Warren MI in February of 2024, it had 9843 miles on it, the tire was original equipment, and I have had the tires rotated as required by the maintenance schedule. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677533July 31, 2025
SERVICE BRAKES, SEAT BELTS, STEERING
Brakes failed to respond wheels locked and steering shut down
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11677289July 30, 2025
STRUCTURE:BODY
The hood of the vehicle vibrates excessively, especially at high speeds. I have reported this issue since the day of purchase and have taken the vehicle to the dealership four times without a resolution. This situation poses a significant safety risk to me and my family, as I believe the hood could open and cause a serious accident. I request an official inspection and resolution regarding this matter. Please advise on how to proceed with a possible warranty claim or further investigation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677065July 29, 2025
ENGINE
Vehicle has stopped in the middle of the road 3 times so far each time I’m getting a message: Engine stopped Steering Power low
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11674778July 19, 2025
ELECTRICAL SYSTEM
I purchased a brand-new 2024 Toyota RAV4 on November 18, 2023. Since early ownership, the Apple CarPlay/Bluetooth system has been defective. The system repeatedly disconnects, powercycles, and will not reconnect unless I pull over and restart the car, creating a serious safety hazard when I rely on navigation and hands-free features. I have taken my car to the dealership six times under warranty, leaving it for full days, providing photos, videos, and documentation (dates, times, temperatures) as requested. Toyota’s technical representative confirmed in 2023 that this is a known wiring issue affecting the radio WiFi/bluetooth system and said I “just have to wait for an update.” Toyota has admitted the defect but refuses to replace the radio, rewire the vehicle, or provide a 2025 model (which has the updated system). I was told multiple times the delay is due to “FCC approval for the software update,” which is misleading — only hardware needs FCC approval. Toyota’s Bend representative assured me my warranty will apply once the update arrives, but with 10,000 miles left, there is still no fix. This issue is widespread and a clear safety concern because drivers cannot reliably use navigation or hands-free features, forcing unsafe phone use or emergency stops. Toyota is not taking ownership, and this should fall under Lemon Law protections. I request NHTSA investigate this defect in 2024 RAV4s, as the 2025 models already have the corrected hardware/software, leaving earlier owners with unresolved, unsafe systems.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11673203July 13, 2025
VISIBILITY/WIPER
Small stone hit front windshield exactly in middle where window wiper sensor attaches and windshield split down the middle in two. Something is defective with these windshields. This is NOT normal to completely split like this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11672851July 11, 2025
POWER TRAIN
Car is one year old, 13k miles and is having transmission issues, most likely related to e-CVT system. When braking you can hear grinding sounds from under the middle of the car. Acceleration is sluggish going up hills and engine seems to slip or race going down hills. Car is being taken to dealer Tuesday July 15 for diagnostics. No warning lights appeared on dash and no alerts on my mobile app. Internet search shows other RAV4 AWD Hybrids are experiencing the same issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11669891June 28, 2025
VISIBILITY/WIPER, ELECTRICAL SYSTEM
Wipers turn on by them self, the radio shuts down on its own and then comes back on
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11669218June 25, 2025
AIR BAGS
THE CAR WENT OFF THE ROAD AND INTO TREES TOTALING THE VEHICLE - AIRBAGS DID NOT DEPLOY.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11668368June 21, 2025
UNKNOWN OR OTHER
At the beginning of April, 2025, Toyota began sending unrequested solicitations to subscribe to its “connected services” to the multimedia display in the center of the dashboard of the RAV4. Those solicitations take over the entire screen and prevent any other use of the display until the driver takes affirmative steps to dismiss the solicitation. They also interrupt the connection between an iPhone and the display, which requires the driver to completely reset the connection between the iPhone and the display. It can take up to five or six separate steps to click through additional screens, in different locations on each screen, before the display returns to its original state. This is particularly dangerous when the prior use of the display was for navigation, as the map cannot be returned to without going through those screens and presses. The steps required to remove these unwanted solicitations create a materially dangerous likelihood of distracted driving. I have never at any time given Toyota permission to send me these unwanted and intrusive electronic message solicitations, and I have explicitly revoked any and all such permissions which Toyota might claim were created by my purchase and.or operation of the vehicle. I request that an inquiry be opened and that the inquiry determine that Toyota's forced interruption of the operation of a vehicle such as my RAV4 is a safety defect and that Toyota be ordered to discontinue its dangerous practice.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668172June 20, 2025
AIR BAGS
On April 4, 2025, my wife was driving at about 40 miles per hour when her vehicle struck an obstruction in the road. The impact caused relatively minor collision damage to the vehicle (a bent wheel strut). However the side curtain airbags deployed, startling my wife and limiting her vision on either side of the vehicle. Fortunately She was able maintain control of the vehicle, steer to a safe location and stop off the roadway. When inspected by the auto body repair shop where the vehicle is currently being repaired, the technicians were puzzled that the side airbags went off for such relatively minor accident, particularly since the impact to the vehicle had been to the front and not the sides. Under the circumstances, the premature deployment of the airbags could have actually made the accident worse if my wife had lost control of the vehicle. Under the circumstances, we felt compelled to report the incident to you for investigation in the event other RAV4 owners are experiencing the same problem.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11665643June 8, 2025
UNKNOWN OR OTHER
It is good
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11665093June 5, 2025
STEERING, ENGINE, ELECTRICAL SYSTEM
Driving down the highway in the pouring rain. Pulled over because the engine felt like it was about to stall. Whole engine cut off and check engine light came on with “engine stopped - power steering low”. Would act like it wanted to start again but shut back off every time. After about 30 minutes it started back up without any check engine lights or messages. This is the 3rd time its happened. Always in the rain.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11664847June 4, 2025
UNKNOWN OR OTHER
Bought a 2024 Rav 4 on Oct 4 ,2024. Has a little over two thousand miles in it now. On two different occasions the vehicle has lurched pulled forward while I was sitting stopped foot on the brake. The first incident I was stopped at a stop sign waiting to enter a highway. All of a sudden the motor revved up and vehicle began lurching forward the brake I was pushing on would not stop the vehicle. I was dragged from the stop sign to the highway. I had to turn the key off to stop the Vehicle. The second incident was about a week later. I was stopped at a red light. Foot again on the brake. Suddenly the engine began to rev up and lurching against the brake. I immediately turned the engine off this time. Finally got the vehicle towed to Postoak Toyota in Midwest City where I purchased it. Postoak had told me three different times that I would have to to pay the tow fee or drive the unsafe vehicle to them. About an hour and a half drive. Finally Triple AAA said I was covered through Postoak. Had vehicle towed on May 31 2025. On June 3,2025 I was informed by a Postoak mechanic there was nothing found wrong with my vehicle. I was informed the vehicle has a start stop feature and letting my foot off brake when stopped would cause a small lurch. What happened to me twice in the Rav 4 was no small lurch. Literally dragging me with my foot squarely on the brake. I drove an Escape for six years which had the same start stop feature. Never did the Escape lurch forward.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11664114May 31, 2025
UNKNOWN OR OTHER
I bought my car in the end of November 2024, and in April 2025 which is less than 5 months and the car's been driven less than 2,000 miles, I noticed the black plastic parts of my car in the front have been melting. This is a defect in the material composition. I see a good amount of other people sharing their similar melting experience on online platforms. When I brought the car and shown pictures to a local Toyota service center, Toyota says it's due to solar convergence. I also called Toyota corporate, and they told me it's not my fault. But they're not helping me fix the issue and repair my car. This should be under warranty. I just bought my car. I do not live somewhere with hot weather. It doesn't make sense, and it isn't acceptable for the car's plastic material on the outside to be melting like this. It's a safety concern that my car parts are melting.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662681May 22, 2025
UNKNOWN OR OTHER
Driving on the interstate highway when the sunroof glass just shattered. Luckily the cover was closed so no one was hit by the glass. Cars behind me could have been hit by flying glass. I have heard of this happening in the 2021 Rav 4's. The sunroof was looked by a Toyota dealership and they didn't say anything about it, only saying it was not covered under warranty. There not indications of cracking or any else prior to the shattering.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11661696May 18, 2025
FORWARD COLLISION AVOIDANCE: WARNINGS
On my way home from work it started to rain, and my pre-collision light came on. The rain slowed down as I was home put the vehicle in park to take a picture of the pre-collision light, and the light went off. This happens around October to December of 2024. I checked and cleaned Front windshield and front Toyota emblem. I couldn't find anything wrong. One day in January 2025 after church on a sunny day as soon as I put my vehicle in gear the pre-collision light came on again which I was able to get a picture of. Each time I checked windshield and front emblem and found nothing wrong. I took the vehicle to Hendrick Toyota to have the pre-collision light checked January 23, 2025. I was told no codes were found and the reason my light came on it because my vehicle sensor is dirty. I told the service adviser when my light went of the vehicle was clean including all the sensor. The only reason the vehicle was dirty was because it had snowed the day before and I had to drive in the snow, slush, and salt to get to the dealership. I also informed them this not my first vehicle with forward Collison sensor. I had owned 3 Toyota Corolla with the same tocology. I was also told by another service advisor that She has seen other Rav4 with pre-collision light problems. About one week after dealership checked the pre-collision sensor it came on again and once again, I checked and made sure all sensors were clean. April 4/28/2025 I brought the vehicle to the dealership again to have the pre-collision sensor checked. This time they said they found codes from way back. I asked them how far back and were these codes back from my first service. Service adviser didn't know. But on my paper receipt it said they didn't find any codes but notice a very small rock chip in the glass and blamed it on that, which was not there when my problem had started with my issue of the pre-collision light. They said replace the windshield and that should fix it. I was told by another service advisor,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11661521May 16, 2025
FORWARD COLLISION AVOIDANCE
The contact owns a 2024 Toyota Rav4. The contact stated while driving at an undisclosed speed, the pre-collision warning light illuminated. In addition, the contact stated that the pre-collision warning light illuminated; however, the warning light did eventually go off. The contact stated that the vehicle was taken to the dealer, however the cause of the failure was not determined. The contact was informed that the failure was due to a dirty screen and a rock chip in the windshield. The contact was informed that the front windshield needed to be replaced. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 4,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11660675May 13, 2025
ELECTRICAL SYSTEM, ENGINE, STEERING
I was driving home in exceptionally heavy rain. Before getting home, I decided to stop at a coffee drive thru. It was still raining pretty heavily as I drove up to the pick up window. I had my foot on the brake as I waited for my order. A few minutes went by when suddenly the car shook a bit and completely shut off. A warning sign came up on the dash screen that read “engine stopped, steering power low” and instructed to put the car in park. That warning message would come up every time I tried to put the gearshift back in drive. I kept trying to restart the car many times, the engine cracked but no start. At one point I even tried putting the car in neutral to attempt to push it out of drive thru lane but the car and steering wheel were locked in place. There was no way to move either. It’s still raining at this point but it has significantly lightened up. About 15 - 20 minutes later, the car started up like normal and I was able to put the gearshift in drive. The car is less than a year old and nothing like this has ever happened before. There were absolutely no warning signs prior to this happening, everything on the dashboard and the mobile app associated with the car showed the car was in “good health.” I am SO incredibly lucky this happened at a drive thru and not in the middle of a highway or busy intersection. You are left completely helpless since the engine completely shuts off and the steering wheel locks. If this happened on a highway, it would immediately create a multi vehicle accident or potentially worse. This is a HUGE safety risk that needs to be addressed immediately. I plan to take the vehicle into the dealership for inspection because I do not feel 100% safe anymore.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11660113May 10, 2025
STEERING, ENGINE
I was sitting with the car in park. The car was running. My vehicle started shaking and said “Engine stopped, steering power low”.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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