Toyota RAV4 Complaints (2007)

1,004 consumer complaints on file.

#11143723October 29, 2018
ELECTRONIC STABILITY CONTROL (ESC), SUSPENSION
THE RECALL ON THE REAR SUSPENSION EPOXIED THE BAR IN PLACE. NOW IT IS NOT POSSIBLE TO DO AN ALIGNMENT. TIRES ARE WEARING UNEVENLY AND VSC LIGHT IS ON ALL THE TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11140231October 14, 2018
UNKNOWN OR OTHER
LIMITED EDITION RAV4: DRIVER SIDE SUN VISOR DROPS/WILL NOT STAY UP (FLUSH WITH CEILING), LIMITS VISIBILITY, AND IF LEAN FORWARD, HIT HEAD ON VISOR - DESIGN FLAW, SAFETY ISSUE. GOING OVER BUMPS, IT FALLS FURTHER. DROOPING VISOR FOR APPROX 2 OR MORE YEARS, NOW. TOYOTA ONLY QUOTES FULL PRICE ($240-300) TO REPLACE IT, AT MY EXPENSE. USAGE TIME WITH VISOR IS LESS IN FIRST YEARS WITH VEHICLE, BUT ACCUMULATION OVER YEARS, THEN IT'S OUT OF WARRANTY TIMEFRAME. TRYING TO PIN IT UP WITH VELCRO OR ANYTHING DOES NOT WORK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11130364September 20, 2018
POWER TRAIN, STEERING
STEERING WHEEL FEELS LIKE LOSE AND THERE IS A THUNDER NOISE COMING FROM RACK AND PINION ACCORDING TO MECHANIC, ESPECIALLY WHEN DRIVES IN THE CITY OR OVER A HUMP.NO MATTER HOW SMALL IS, ALSO WHEN DRIVING AND MAKE RIGHT TURN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11128513September 10, 2018
ENGINE
MY 2007 TOYOTA RAV4, 113,000 MILES, IS EXPERIENCING SERIOUS EXCESSIVE OIL CONSUMPTION. TOYOTA FIRST ACKNOWLEDGED THIS VEHICLE HAD AN EXCESSIVE OIL CONSUMPTION PROBLEM IN 2011 WHEN IT ISSUED A TECHNICAL SERVICE BULLETIN (T-SB-0094-11) . I TOOK THE CAR IN TO A TOYOTA DEALERSHIP AND IT WAS SUPPOSEDLY REPAIRED. IN 2014, TOYOTA WAS THEN THE SUBJECT OF A CLASS ACTION LAWSUIT BY TOYOTA OWNERS WHO ALLEGED CONTINUING PROBLEMS WITH EXCESSIVE OIL CONSUMPTION. TOYOTA ENTERED INTO A SETTLEMENT. IN 2015, TOYOTA OFFERED AN EXTENDED WARRANTY REPAIRS. I TOOK MY CAR IN TO THE DEALERSHIP AND IT WAS SUPPOSEDLY "REPAIRED." IN RECENT MONTHS, THE PROBLEM HAS GOTTEN MUCH WORSE. AT ONE POINT, I HEARD ODD ENGINE NOISES. I WAS ALARMED TO SEE THE OIL LEVEL WAS SO LOW THAT IT DIDN'T REGISTER, DESPITE THE FACT I HAD GOTTEN AN OIL CHANGE A FEW WEEKS EARLIER. I CALLED TOYOTA ON 9/10/2018 AND I WAS INFORMED THAT THE EXTENDED WARRANTY HAS EXPIRED AND THAT I AM RESPONSIBLE FOR PAYING TO FIX THE CAR THAT TOYOTA TWICE FAILED TO FIX. TO NO AVAIL, I TOLD ANGIE, AT TOYOTA'S NATIONAL CONSUMER AFFAIRS DIVISION, THAT. TOYOTA'S SUPPOSED "FIXES" WERE INSUFFICIENT AND DID NOT WORK. SHE SAID THAT'S MY PROBLEM. AS A RESULT, I HAVE A CAR THAT IS UNSAFE. DESPITE FREQUENT OIL CHANGES, THE ENGINE CAN RUN OUT OF OIL AND SEIZE UP AT ANY TIME, LEAVING ME (A 67-YEAR-OLD WOMAN) STRANDED IN THE DESERT IN 120 DEGREE TEMPERATURES OR ON THE ROADWAY IN THE MIDDLE OF THE NIGHT. EXCESSIVE OIL CONSUMPTION HAS BEEN A COMMON COMPLAINT AMONG OWNERS OF THE OWNERS OF 2007 TOYOTA RAV 4 VEHICLE FOR YEARS. TOYOTA CLEARLY HAS FAILED TO DO WHAT IT ADMITS IT WAS OBLIGATED TO DO AND PROMISED TO DO - FIX IT. WHY HASN'T THE GOVERNMENT ALREADY STEPPED IN TO REQUIRE TOYOTA TO IMMEDIATELY REPAIR THE AFFECTED VEHICLES? INDIVIDUAL CONSUMERS HAVE NO POWER TO MAKE MULTI-NATIONAL CORPORATIONS RESPECT THEIR RIGHTS AND THE LAW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11120757August 18, 2018
ENGINE
ENGINE OIL CONSUMPTION ON THIS VEHICLE IS UNACCEPTED, TOYOTA KNEW THIS PROBLEMS AND SHOULD MAKE A RECALL YEARS AGO ABOUT THIS ISSUE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11119917August 14, 2018
ENGINE
MY TOYOTA RAV4 (2007) STARTED SHOWING SIGNS OF EXCESSIVE OIL COMBUSTION. I STARTED HAVING OIL CHANGES EVERY 2-3K MILES. 1200 MILES AFTER MY LAST OIL CHANGE THE ENGINE SEIZED DUE TO A LACK OF OIL. THE VEHICLE WAS STATIONARY AT A CONVENIENCE STORE WHEN IT DIED. I'VE SINCE LEARNED THAT THE ISSUE IS KNOWN AND THEIR IS A TSB THAT WAS ISSUED TO DEALERSHIPS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11119571August 13, 2018
UNKNOWN OR OTHER
AFTER TAKING MY 2007 RAV4 TO THE CHECKERED FLAG DEALERSHIP, FROM WHOM I PURCHASED MY VEHICLE, I WAS TOLD MY VEHICLE HAD AN EXCESSIVE OIL CONSUMPTION PROBLEM. MY VEHICLE WAS THEN SCHEDULED FOR FREE REPAIRS. I WAS TOLD THIS WOULD TAKE 3 DAYS AND BE PROVIDED WITH A FREE RENTAL VEHICLE. NOW I AM TOLD TOYOTA WILL NOT FIX FOR FREE, BUT I AM RESPONSIBLE. TOYOTA ADDRESSED THIS CUSTOMER COMPLAINT OF EXCESSIVE ENGINE OIL CONSUMPTION IN 2014. BECAUSE OF THIS PROBLEM, TOYOTA EXTENDED THE WARRANTY COVERAGE FOR TEN YEARS FROM DATE OF PURCHASE OR 150,000 MILES. UNFORTUNATELY FOR ME, MY VEHICLE DID NOT SHOW SIGNS OF THIS EXCESSIVE OIL CONSUMPTION UNTIL NOW. EVEN THOUGH MY VEHICLE FALLS WITHIN THE MILEAGE REQUIREMENT, IT DOES NOT FALL WITHIN THE DATE REQUIREMENT. I DON'T THINK IT IS FAIR FOR ME TO PAY $4,000 TO REPAIR MY VEHICLE WHEN TOYOTA HAS BEEN AWARE OF THIS SINCE 2014. EVERY SINCE DATE OF PURCHASE I HAVE HAD ALL MY OIL CHANGES DONE AT CHECKERED FLAG. IT COULD HAVE BEEN REPAIRED AS PREVENTIVE MAINTENANCE TO AVOID THIS EXCESSIVE CONSUMPTION IN THE FUTURE. I FEEL TOYOTA IS BEING UNREASONABLE AND IRRESPONSIBLE IN TAKING CARE OF THEIR PROBLEM WHICH HAS NOW FALLEN ON ME. SO NOW I MUST COME UP WITH $4,000 I DON'T HAVE OR FIND ANOTHER FORM OF TRANSPORTATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118731August 9, 2018
ENGINE
ON JULY 24, 2018; I CONTACTED TEMECULA VALLEY TOYOTA REGARDING MY 2007 TOYOTA RAV 4 WITH 122,00 MILES ON IT. I CONTACTED THEM TO SPEAK REGARDING THE EXCESSIVE USE OF OIL THAT MY VEHICLE WAS RECENTLY USING. I HAVE BEEN DILIGENT ABOUT BRINGING MY CAR IN FOR ALL RECALLS AND HAVE INQUIRED EACH TIME IF THERE WAS ANYTHING THAT SHOULD BE FIXED UNDER WARRANTY OR RECALL THAT NEEDED TO BE ADDRESSED ON MY VEHICLE. BEFORE CONTACTING TOYOTA, I LOOKED ONLINE TO SEE IF ANY OTHER VEHICLES WERE HAVING THIS SAME PROBLEM. I FOUND OUT THAT THERE WAS A LAWSUIT FOR THIS EXACT ISSUE. IT WAS TITLED THE ECONOMIC LOSS CLASS ACTION SETTLEMENT. IT READS THAT TOYOTA RAV 4 WITH THE YEARS 2006-2008 RAV 4 SHOULD BE ENTITLED TO BE REPAIRED IF THEY ARE BROUGHT IN FOR REPAIR WITHIN 10 YEARS OR 150,000 MILES. IT DOES NOT STATE WHICHEVER IS LESS. HOWEVER TOYOTA IS IMPLYING BECAUSE MY CAR IS OVER 10 YEARS OLD THAT THIS IS NOT THEIR RESPONSIBILITY. AS STATES PREVIOUSLY, MY VEHICLE HAS 122,000 MILES ON IT. IT IS UNDER THE AMOUNT REQUIRED FOR THE LAWSUIT. IN ADDITION I HAVE BROUGHT THE VEHICLE IN BEFORE THE 10 YEAR WARRANTY EXPIRED AND IT WAS NEVER MENTIONED TO ME THAT THIS COULD BE COVERED AT THE TIME OF REPAIR FOR OTHER RECALLS. I WAS BRINGING THIS VEHICLE IN TO BE REPAIRED PRIOR TO A FAMILY EMERGENCY THAT I WOULD HAVE TO USE MY VEHICLE TO DRIVE THROUGH SEVERAL STATES. THE VEHICLE HAD AN OIL CHANGE BEFORE I LEFT. MY VEHICLE USED UP ALL OF THE OIL BEFORE I MADE IT HALF WAY. THE PRESSURE IN THE ENGINE WAS SO HOT THAT IT BLEW THE OIL CAP OFF AND NEARLY BLEW UP MY ENGINE AND THE OIL LIGHT NEVER CAME ON. THIS OCCURRED WITHIN APPROXIMATELY 1,000 MILES BEING DRIVEN. I WAS TRAVELING ON THE I70 WEST TOWARDS KANSAS. THERE ARE FEW PLACES TO TURN OFF, NEAR VAIL, COLORADO. IT ENDANGERED MY LIFE AND THE LIFE OF OTHERS DURING THE TIME THAT I WAS STOPPED ON A FREEWAY ON A MOUNTAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118869August 9, 2018
ENGINE
THE MOTOR MOUNT ARE BROKE FROM CORROSION. AND MY MUFFLER WAS REPLACED FOR THE SAME THIS...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11114460July 30, 2018
ENGINE
WE WERE DRIVING ON THE AUTOBAHN IN GERMANY (MIL FAMILY) WHEN THE ENGINE STALLED WITHOUT ANY WARNING. OUR OIL LEVEL WAS FINE THE DAY BEFORE WE STALLED. WE CHECK OUR OIL EVERY WEEKEND SINCE OUR RAV4 HAS A VERY HIGH OIL CONSUMPTION RATE. OUR EGGINE SEIZED WHILE WE WERE GOING ABOUT 90 MPH WITH OTHER CARS AROUND US GOING EVEN FASTER. WE ARE LUCKY TO HAVE NOT CAUSED AN FATAL ACCIDENT. WE WOULD LIKE SOMETHING DONE ABOUT THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11112023July 17, 2018
ENGINE
MY RAV4 TRUCK WAS TAKEN TO THE DEALERSHIP FOR SERVICE AS OIL LIGHT CAME ON, HOWEVER, TRUCK WAS NOT DUE FOR AN OIL CHANGE AS SERVICE WAS DONE MAY 2018. TECHNICIAN INFORMED ME THAT THE TRUCK WAS BURNING OIL AND REQUIRED THE REPLACEMENT OF PISTONS INSIDE ENGINE. AT THAT TIME, I WAS INFORMED THAT UNDER THE EXCESSIVE ENGINE OIL CONSUMPTION WARRANTY, IT WOULD BE COVERED AT NO CHARGE TO CUSTOMERS. UNFORTUNATELY, THE WARRANTY IS EXPIRED FOR MY TRUCK AND NOTHING CAN BE DONE BY TOYOTA. HOWEVER, REGULAR MAINTENANCE ON THE TRUCK NEVER INDICATED A PROBLEM AND NO MENTION OF THIS ISSUE WAS EVER ADDRESSED BY THE TECHNICIANS. A YEAR AGO THE TRUCK WOULD HAVE BEEN COVERED AND NOW MY SAFETY AND THE SAFETY OF OTHERS IS BEING COMPROMISED. OF COURSE, ENGINE FAILURE DID NOT OCCUR UNTIL AFTER THE WARRANTY PERIOD EVEN THOUGH REGULAR OIL CHANGES WERE BEING DONE. JUST BECAUSE THE WARRANTY IS EXPIRED DOESN'T MEAN THE ISSUE DOESN'T EXIST! WHY IS A COMPANY ALLOWED TO PUT LIVES IN DANGER? TOYOTA IS QUICK TO ADDRESS A RECALL ISSUE YET DOESN'T SEEM TO THINK THIS IS SUCH AN ISSUE. IN NO TIME, YOU COULD BE OUT OF A CAR/TRUCK WITHOUT YOU EVEN KNOWING WHY ESPECIALLY WHEN SERVICES ARE BEING DONE IN A TIMELY MANNER. HOW IS IT THAT DEALER SERVICE CENTERS KNOW WHEN YOU HAVEN'T DONE A RECALL ON YOUR CAR YET DON'T ADDRESS/ADVISE AN ISSUE THAT POTENTIALLY BE A PROBLEM IF NOT TAKEN CARE OF IN THE LONG RUN. I GUESS THE CUSTOMERS SAFETY IS NOT A PRIORITY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11111770July 16, 2018
ENGINE
MY CAR BURNS MASSIVE AMOUNTS OF OIL. I GET REGULAR CHANGES AT GOODYEAR. I TOOK IT IN TO TOYOTA WOLFCHASE MEMPHIS FOR NOT 1 BUT 2 RECALLS AND ASKED ABOUT THE AMOUNT OF OIL IT WAS BURNING. THEY INFORMED ME THIS VEHICLE PER VIN# HAD A WARRANTY ENHANCEMENT ON IT B/C PISTON DOES NOT SIT PROPERLY AND THAT IS WHY THE LARGE CONSUMPTION OF OIL. THEY ALSO INFORMED ME I WAS "TOO LATE" THAT IT EXPIRED 5/6 MONTHS PRIOR. I MADE THEM AWARE I WAS NOT NOTIFIED OF ANY WARRANTY ENHANCEMENT AND THEY SAID THEIR HANDS WERE TIED. NOTHING THEY, TOYOTA SERVICE DEPT. COULD DO. I CALLED TOYOTA AND A REP SAID IT WAS NOT THE LAW TO LEGALLY NOTIFY ME OF THE WARRANTY ENHANCEMENT SINCE I WAS NOT ORIGINAL OWNER. AFTER MUCH DISAGREEMENT I ASKED FOR A SUPERVISOR WHO CALLED ME BACK AND INFORMED ME LEGALLY THERE WAS NOTHING I COULD DO AND THEY COULD NOT HELP ME WITH THE BILL IF I GOT THIS PISTON FIXED. I ASKED HER IF THE ORIGINAL OWNER WAS NOTIFIED BC I COULD NOT IMAGINE NOT GETTING IT FIXED. I SAID THIS ONE MODEL HAS SO MANY RECALLS! IT IS A LEMON. THEN AGAIN SHE EXPLAINED THEY COULD DO NOTHING. SHE NEVER STATED IF THE ORIGINAL OWNER WAS NOTIFIED. (THIS WAS ONE OWNER CAR) I AM NOW USING ABOUT 7 QTS OF OIL PER 5K MILES. YEAP 7 QUARTS. I BEGAN BUYING IN 5 GALLONS AND WRITING MILEAGE ON THE BOTTLE BEFORE I ADD ANY. (IT WAS 3 PER 5K AND HAS INCREASED TO THE LATEST HIGH OF 7 IN THE 2 YRS. SINCE I PURCHASED. I AM AN OLDER DRIVER AND BABY THIS VEHICLE. AT THE DATE I FOUND OUT ABOUT THE PISTON UNDER WARRANTY ENHANCEMENT I WAS IN FOR 2 RECALLS!!! SEAT BELT AND REAR SUSPENSION! TOYOTA SAID IF I HAD MY OIL CHANGED THERE, I WOULD HAVE BEEN NOTIFIED OF WARRANTY ENHANCEMENT?? BUT I WAS TOO LATE. THIS WAS 12/6/17
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11105381July 3, 2018
ENGINE
OIL CONSUMPTION, USES A LOT OF OIL AND HAVE KEEP CHECKING AND ADDING FREQENTLY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11104275June 27, 2018
SUSPENSION
TL* THE CONTACT OWNS A 2007 TOYOTA RAV4. WHILE WASHING THE VEHICLE, THE CONTACT NOTICED THAT THE REAR TIRES WERE WORN. THE CONTACT MENTIONED THAT THE REAR TIRES WERE REPLACED SIX MONTHS PRIOR TO THE FAILURE BEING NOTICED. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED BY LITHIA TOYOTA OF KLAMATH FALLS (2675 WASHBURN WAY, KLAMATH FALLS, OREGON 97603) PER NHTSA CAMPAIGN NUMBER: 16V596000 (SUSPENSION); HOWEVER, THE REPLACEMENT PART UTILIZED BY THE DEALER HAD NO ADJUSTMENT ABILITY, WHICH WORE OUT THE REAR TIRES IN A SHORT PERIOD OF TIME DUE TO NO ALIGNMENT. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 135,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11102354June 18, 2018
ENGINE
IN DEC 2014 MY CAR EXHAUST WAS LOUDER THAN USUAL, THE REPAIR SHOP NOTED THAT THE FRONT CENTER CATALYTIC CONVERTER WAS RUSTED AND PERFORATED AND REPLACE IT AT AT COST OF $1844.11. IN JAN 2017 TOYOTA ISSUED SPECIAL SERVICE CAMPAIGN G0Y REGARDING THIS EXACT ISSUE, CLAIMING IT WILL EITHER FIX RUSTED SYSTEMS OR REIMBURSE THOSE WHOSE SYSTEMS WERE ALREADY RUSTED AND REPLACED. I SUBMITTED MY REQUEST FOR REIMBURSEMENT, RESPONDED FOR A REQUEST FOR MORE PAPERWORK, AND WAS SUBSEQUENTLY DENIED WITHOUT EXPLANATION. TODAY WHEN I CALLED FOR MORE INFO, I WAS TOLD THAT THE DECISION CANNOT BE APPEALED (NFI). SHE FINALLY SAID THAT THE REPAIR SHOP NOTE DID NOT MENTION RUST. WHEN I POINTED OUT IT SAID HOLES, SHE WAS UNMOVED AND SAID THEIR DECISION IS FINAL. THIS IS DISHONEST AND RIPPING OFF CUSTOMERS. I WOULD APPRECIATE YOUR ASSISTANCE IN THIS MATTER. I BELIEVE I FULLY MEET THE REQUIREMENTS AS SPELLED OUT IN THEIR SERVICE CAMPAIGN NOTICE. I CAN PROVIDE ADDITIONAL PAPERWORK AS NEEDED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11102467June 18, 2018
ENGINE
AT 94K MILES MY CAR STARTED BURNING ALOT OF OIL, AND I AM TOLD BY TOYOTA THAT THIS IS NORMAL?? EVERY 1200 MILES I AM ADDING AT LEAST 1 1/4 QT. THIS IS NOT NORMAL AND THEY KNOW THERE IS AN ENGINE ISSUE- BUT REFUSE TO TAKE RESPONSIBILITY FOR IT!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11098115May 26, 2018
ENGINE
EXCESSIVE OIL CONSUMPTION RELATING TO TOYOTA'S WARRANTY ENHANCEMENT NOTIFICATION - ZE7. I KNEW MY ENGINE CONSUMED OIL CHRONICALLY SINCE AT LEAST 75,000 MILES SO WAS NOT SURPRISED WHEN THIS WARRANTY ENHANCEMENT CAME IN THE MAIL. HOWEVER, WHEN I BROUGHT IT INTO THE DEALERSHIP TO GET TESTED, THEY SAID IT PASSED THE TEST (THIS WAS IN APRIL 2015 AT ABOUT 135,000 MILES). I WAS FRUSTRATED AND SHOCKED. I THOUGHT I WAS STUCK WITH NO OTHER OPTIONS. RECENTLY, WHEN ADDING OIL I NOTICED I WENT THROUGH 2-2.5 QUARTS IN A WEEK. THAT'S WHEN I INSISTED ON ANOTHER OIL CONSUMPTION TEST. IT FAILED THIS TIME, BUT ACCORDING TO TOYOTA, IT WAS TOO LATE FOR THEM TO COVER AS I WAS OVER THE TERM OF 150,000 MILES (CASE #1803133073). I ASKED FOR OTHER ALTERNATIVES SINCE I BELIEVED THE ORIGINAL TEST TO BE FLAWED (ALLOWING FOR 1-1.5 QUARTS OF OIL CONSUMPTION WHEN THE OWNER'S MANUAL RECOMMENDS OIL CHANGES AT 5,000 MILES. SINCE THE CAR ONLY HOLDS JUST OVER 4.5 QUARTS OF OIL, NO OIL WOULD BE LEFT AT OVER 4,000 MILES). AT THE RATE OF CONSUMPTION, I WORRY ABOUT EXCESSIVE ENGINE HEAT LEADING TO FIRES AND OBVIOUSLY EXCESSIVE WEAR ON THE ENGINE. THIS SHOULD NOT HAVE BEEN A 'WARRANTY ENHANCEMENT' AND INSTEAD A RECALL AS THE EXCESSIVE OIL CONSUMPTION IN THE 2AZ-FE TOYOTA ENGINE IS WELL DOCUMENTED AS A DESIGN FLAW OR ENGINEERING ERROR WITH THE PISTON RINGS NOT BEING LARGE ENOUGH TO DRAIN OIL OR NOT HAVING ENOUGH HOLES, TRAPPING THE OIL AND CAUSING OIL BURNING. TOYOTA SHOULD BE HELD ACCOUNTABLE FOR THEIR POOR ENGINE DESIGN AND ANY SAFETY ISSUES ASSOCIATED WITH IT. AT A MINIMUM THE WARRANTY ENHANCEMENT SHOULD BE EXTENDED FOR THE LIFE OF THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11097057May 21, 2018
FUEL/PROPULSION SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2007 TOYOTA RAV4. WHILE DRIVING 45 MPH OR WHILE THE VEHICLE WAS STOPPED, THE OIL WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS ADVISED THAT AN OIL LEAK WAS DETECTED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT CALLED THE MANUFACTURER AND WAS INFORMED THAT THE VEHICLE WAS REPAIRED PER AN UNKNOWN RECALL. NO FURTHER ASSISTANCE WAS OFFERED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE RECALL DETAILS WERE NOT PROVIDED. THE FAILURE MILEAGE WAS 125,332.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11096806May 18, 2018
SERVICE BRAKES, ENGINE
ENGINE OIL LEAKS & VIBRATION COME FROM THE ENGINE WHEN YOU BRAKE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11085162April 15, 2018
ENGINE
OUR 2007 RAV4 IS CONSUMING/BURNING OIL AT AN EXTREME RATE. THERE IS NO OIL LEAKING FROM THE VEHICLE. WE ARE ADDING A QUART EVERY 2-3 WEEKS. WE HAD THE DEALERSHIP PERFORM THEIR "TEST" (THREE TIMES) WHEN THE RECALL CAME OUT OVER A YEAR AGO. AT THAT TIME WE WERE TOLD OUR VEHICLE DID NOT MEET THE CRITERIA TO BE COVERED UNDER THE RECALL. (RECORDS WILL SHOW THAT PRIOR TO THE RECALL EVEN COMING OUT, WE HAD TAKEN IT IN FOR EXCESSIVE OIL CONSUMPTION...SO WHEN THE RECALL CAME OUT WE HOPED IT WOULD TAKE CARE OF THE PROBLEM.) WE WERE SHOCKED WHEN WE WERE TOLD IT DIDN'T "QUALIFY". WE HAVE JUST CONTINUED ADDING OIL...THEN IN AUGUST OF 2017 WE SPENT NEARLY $2,800 TO HAVE REPAIRS DONE THAT WE HOPED WOULD TAKE CARE OF THE PROBLEM. TO OUR SURPRISE, THE OIL HAS BEEN DEPLETING AT AN EVEN FASTER RATE THAN BEFORE! SO WE TOOK IT BACK IN TO THE DEALERSHIP WHO PERFORMED THE OIL CONSUMPTION TEST DONE UNDER THE PRIOR RECALL, AND WERE TOLD IT FAILED MISERABLY THEN! WE UNDERSTAND THE RECALL PERIOD HAD EXPIRED, BUT THE VEHICLE STILL HAD UNDER 200,000 MILES ON IT WHEN IT FAILED. HOW DOES A VEHICLE GET RECALLED ONLY FOR A CERTAIN WINDOW OF TIME, WHEN WE WERE TOLD IT DOESN'T MEET THE CRITERIA - AND AFTER THAT WINDOW IS "CLOSED" THE VEHICLE FAILS THE TEST? WE ARE APPEALING TOYOTA'S DECISION NOT TO COVER THIS PROBLEM UNDER THE RECALL. WE HAVE BEEN LOYAL TOYOTA CUSTOMERS FOR DECADES AND REQUEST YOUR CONSIDERATION IN THIS MATTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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