Toyota RAV4 Complaints (2007)

1,004 consumer complaints on file.

#10308493February 10, 2010
ENGINE AND ENGINE COOLING
WE BOUGHT OUR TOYOTA, A NEW 2007/4430C RAV4 (5-DOOR 4X2 SUV), ON 9/7/07, AND HAVE NOTICED SEVERAL PROBLEMS IN THE OPERATION OF THIS VEHICLE. OUR RAV4 CURRENTLY HAS AROUND 24,000 MILES ON IT, AND THE PROBLEMS HAVE NEITHER INCREASED NOR DECREASED IN FREQUENCY. BECAUSE THESE PROBLEMS ARE INTERMITTENT, OUR DEALER, DUNNING TOYOTA OF ANN ARBOR, MICHIGAN, WAS UNABLE TO REPLICATE WHAT WE EXPERIENCE. HOWEVER, WE BELIEVE THAT DOCUMENTING THIS SITUATION IS IMPORTANT AS PROBLEMS'SOME OF WHICH SOUND SIMILAR TO WHAT WE HAVE EXPERIENCED'ARE CURRENTLY SURFACING ON OTHER TOYOTA VEHICLES. PROBLEMS WE HAVE EXPERIENCED EVER SINCE WE HAVE HAD THE VEHICLE INCLUDE: (1) INTERMITTENT ENGINE SURGES. THESE OCCUR WHEN ACCELERATING, BRAKING, OR SIMPLY COASTING. THE RPM NEEDLE VISIBLY FLUCTUATES, AND PASSENGERS CAN FEEL THE SURGING AND 'CHOKING' OF THE ENGINE. (2) THE GAS PEDAL SOMETIMES DOES NOT SMOOTHLY ENGAGE, AND THE CAR 'JUMPS' AHEAD WHEN THE PEDAL SEEMS TO FINALLY ENGAGE. (3) OCCASIONALLY THE CAR DOES NOT SEEM TO SLOW WHEN THE BRAKE IS APPLIED. IN THE WINTER OF 2008, I WAS TRAVELING AT A LOW SPEED (BEGINNING TO ACCELERATE FROM A STOP) ON SLICK PAVEMENT WHEN THE CAR IN FRONT OF ME UNEXPECTEDLY STOPPED IN THE MIDDLE OF AN INTERSECTION. I IMMEDIATELY APPLIED THE BRAKE BUT THE CAR DID NOT SEEM TO SLOW DOWN. THE RESULTING COLLISION RESULTED IN $615.63 IN DAMAGE TO OUR VEHICLE. I DO NOT KNOW THE EXACT DATE OF THE ACCIDENT. THE POLICE WERE NOTIFIED BUT NO TICKETS WERE ISSUED. I JUST PUT AN ARBITRARY MONTH AND DATE BELOW SO I COULD CONTINUE TO THE NEXT PAGE OF THIS REPORT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10308595February 10, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE AN AUTOMATIC, 6-CYLINDER 2007 TOYOTA RAV4 LIMITED AWD, THAT SUFFERS FROM THROTTLE/TRANSMISSION LAG OF 1-2 SECONDS. I EXPERIENCE IT MOST COMMONLY WHEN MERGING INTO TRAFFIC OR CHANGING LANES, WHEN I DEPRESS THE ACCELERATOR TO SPEED UP, THERE IS AN UNCOMFORTABLY LONG DELAY BEFORE THE TRANSMISSION CHANGES GEARS. THE RESULT IS I AM LEFT HANGING OUT IN A LANE WITH NO POWER OR SPEED. WHEN THE TRANSMISSION OR THROTTLE FINALLY KICKS IN, THE CAR LURCHES VIOLENTLY, ALMOST CAUSING ME TO LOSE CONTROL. I AND MANY OWNERS HAVE COMPLAINED BUT HAVE BEEN TOLD THAT THIS IS NORMAL OPERATION. BY THE WAY, I ALSO OWN A 2008 HONDA ACCORD AUTOMATIC AND HAVE NEVER EXPERIENCED ANYTHING LIKE THIS IN THE HONDA. I WOULD LIKE THIS TO BE LOOKED AT AND FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10307349February 8, 2010
VEHICLE SPEED CONTROL
SUDDEN ACCELERATION WHILE PARKING MY 2007 RAV 4 CAUSED ME TO GO OFF A FOUR FOOT RETAINING WALL AND THE VEHILE WAS TOTALED
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10307422February 8, 2010
VEHICLE SPEED CONTROL
I HAVE A2007 RAV4 PURCHASED NEW 11/06/07. THE CAR ACCELERATED AS I WAS BACKING OUT OF MY DRIVEWAY, CAUSING ME TO HIT TWO SIGNS ACROSS THE STREET, BEFORE FINALLY STOPPING, WHEN IT HIT THE CORNER OF MY HOUSE. I MADE A COMPLETE LOOP. THIS ALL TOOK PLACE IN APPROXIMATELY 2 TO 3 SECONDS. I TRULY CAN NOT SAY WHETHER THE ACCELERATOR STUCK, IT JUST HAPPENED SO FAST. THE DAMAGE WAS $3900. I THOUGHT IT WAS JUST A FREAK THING, HOWEVER WHEN I SEE ALL HAVE TROUBLES WITH TOYOTA, I THINK IT SHOULD BE REPORTED. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10307152February 7, 2010
STEERING
LARGE STEERING NOISE WHEN CAR IS TURNED AT CERTAIN SPEEDS, WHICH IS WELL CHARACTERIZED BY OTHER SON MY 2007 RAV4. SEE A LINK: HTTP://TOWNHALL-TALK.EDMUNDS.COM/DIRECT/VIEW/.F0C40D0 THIS ISSUE HAS BEEN BROUGHT TO THE ATTENTION OF THE DEALERSHIP SHORTLY AFTER I PURCHASED THE CAR. I AM CONCERNED ABOUT HOW SAFE THE CAR IS ENLIGHT OF TOYOTA'S QUALITY CONTROL ISSUES. *TW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10307192February 7, 2010
SUSPENSION, SERVICE BRAKES, ELECTRIC
I OWN A TOYOTA 2007 RAV4 WHICH AS BEEN IN THE DEALERSHIPS SHOP OVER 10 TIMES FOR THE SAME TWO ISSUES BRAKES AND GRINDING NOISE, PER TOYOTA EACH TIME IT WAS DIFFERENT, BUT I KNOW IT WAS THE SAME TWO THINGS. IT'S LIKE TOYOTA IS FALSIFYING CUSTOMER'S CAR ISSUES WITH THEIR OWN WORDS INSTEAD OF MAKING PROPER DOCUMENTATION. IT STARTED OFF WITH THE BRAKES WHEN I FIRST PURCHASED THE CAR THEY WERE MAKING A NOISE AND WHEN GOING OVER SPEED BUMPS THE CAR WOULD ACCELERATE INSTEAD OF STOPPING, BUT I THOUGHT THIS MAY BE AN ADDED FEATURE TO THE NEW CAR. THE FIRST REAL INCIDENT IS WHEN THE CAR WOULD NOT STOP AND I CRASHED INTO TO A SIDE RAIL. IT DIDN'T DO MUCH DAMAGE AND IT TOTAL ABOUT $400.00. THE CAR IS MAKING A METALLIC NOISE IN THE SUSPENSION AND THIS WAS REPORTED, BUT EACH AND EVERY TIME TOYOTA'S TECHS DRIVES WITH ME AND MY HUSBAND WHILE WE DRIVING THE CAR TO DUPLICATE THE NOISE TOYOTA'S TECHS SAID THIS NOISE WAS NORMAL. WE KNEW THIS NOISE WASN'T NORMAL BEHAVIOR OF A BRAND NEW CAR, I TOOK IT TO ANOTHER AUTO SHOP AND THEY VERIFIED THAT THE NOISE WAS IN THE SUSPENSION SYSTEM, THAT TOYOTA WOULD NEED TO ADDRESS THE ISSUE BECAUSE THE CAR WAS STILL UNDER WARRANTY, AND IT WOULD COST ME MONEY TO LOCATE THE NOISE. WHEN I TOLD TOYOTA THEY SAID THEY GIVE A CAR UNTIL THEY COULD FIND THE ISSUE, BY LETTING THEIR FIELD TECH LOOK AT THE CAR, AND I ASKED WHEN THIS TECH WOULD BE AVAILABLE. I WANTED TO SEE THIS PERSON LOOK AT THE CAR, BUT THEY CAME UP WITH A MILLION AND ONE REASONS THAT I COULD MEET WITH THE TECH? AFTER TALKING TO PEOPLE FROM THEIR CORP OFFICE ABOUT THE METALLIC NOISE AND THE BRAKES TOYOTA SAID, 'SINCE WE CAN'T FIND ANYTHING WRONG WITH THE CAR IT'S UNDER WARRANTY SO IF SOMETHING HAPPENS IT WILL BE FIXED'. WHAT I DON'T UNDERSTAND IS WHY SHOULD I HAVE TO WAIT FOR THIS CAR TO KILL ME OR MY FAMILY FOR THE COMPANY TO LOOK AT THEIR FAULTS BECAUSE ALL WE DID WAS PURCHASED A CAR FROM THE TOP OF THE LINE AUTO MAKERS TO GET THIS KIND OF TREATMENT? *TW
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10307031February 6, 2010
LATCHES/LOCKS/LINKAGES
AFTER I HAD MY NEW 2007 RAV4 FOR ABOUT HALF YEAR, I EXPERIENCED SUDDEN LOCKUP, FELT COULDN'T GO EVEN 10 METERS WITH SMOKING. MY DRIVING SPEED WAS ABOUT 20-30KMH, JUST OUT OF GARAGE ABOUT 200 METERS,AND MY NEIGHBOR SAW THE SMOKE AS WELL. HE JUMPED INTO MY CAR, AND CHECKED IF I WAS USING EMERGENCY BRAKE, NO, I WASN'T USING THAT. I CALLED COUNTRY HILL TOYOTA, CALGARY, ALBERTA, AND THEY TOWED MY RAV4 AWAY. NEXT DAY, THEY TOLD ME THAT THEY FOUND NOTHING, THE CAR WAS OK. I ALSO CALLED AMA(ALBERTA MOTOR ASSOCIATION), GET NOTHING. *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10306289February 5, 2010
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2007 TOYOTA RAV 4. THE CONTACT STATED HER BRAKES LOCKS WHENEVER THE ROAD WAS SLIPPERY. WHILE DRIVING VARIOUS SPEEDS TO INCLUDE 20 MPH, SHE LIGHTLY TAPPED THE BRAKE PEDAL AND THE BRAKE PEDAL EXTENDED TO THE FLOOR. ON SEVERAL OCCASIONS WHEN THE BRAKE PEDAL WAS ENGAGED IT RESPONDED AS IF THERE WAS NO PEDAL. THE DEALER PREVIOUSLY STATED SEVERAL TIMES THAT THERE WAS NOTHING WRONG WITH THE BRAKES. THE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10306719February 5, 2010
STRUCTURE
THE BRAKE AND GAS PEDALS IN THE 2007 TOYOTA RAV4 ARE TO CLOSE TOGETHER. IT IS NOT UNCOMMON WHEN APPLYING THE BRAKE TO ALL BE APPLYING PRESSURE ON THE GAS PEDAL AT THE SAME TIME. THIS WAS REPORTED TO THE DEALER. THE SALESMAN MEASURED THE DISTANCE BETWEEN THE BRAKE AND GAS PEDALS IN A TOYOTA HIGHLANDER (I ALSO OWN A HIGHLANDER) AND CLAIMED THEY WERE THE SAME DISTANCE APART. WHEN ASKED TO FIX THE PROBLEM I WAS TOLD THERE WAS NOTHING THAT COULD BE DONE. THIS IS AN ONGOING PROBLEM. I HAVE ALMOST HIT A HOUSE, OFFICE BUILDING, VEHICLES AND MOST RECENTLY MY WIFE. I HAVE NEVER HAD THIS PROBLEM WITH ANY OTHER VEHICLE I'VE DRIVEN. INITIAL INCIDENT WAS IN FEB 07. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10305466February 4, 2010
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2007 TOYOTA RAV4. WHILE ATTEMPTING TO PARK THE VEHICLE, IT SUDDENLY ACCELERATED OVER A CURB AND CRASHED INTO A WIRE FENCE. THE VEHICLE WAS INSPECTED BY HER LOCAL DEALER AND WAS ADVISED THAT THERE WERE NO RELATED RECALLS. THE MANUFACTURER WOULD NOT OFFER ANY ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE UNDER 9,563. UPDATED 04/09/10.*JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10305826February 4, 2010
SERVICE BRAKES, HYDRAULIC
I OWN A 2007 TOYOTA RAV 4. I PURCHASED IT NEW, AND SHORTLY AFTER PURCHASING IT I EXPERIENCED TWO INCIDENTS WHERE I PULLED UP TO A STOP SIGN, PRESSED THE BRAKE AND THE ENGINE STARTED REVVING AND LURCHING FORWARD. I TOOK THE VEHICLE TO THE DEALER, THEY CHECKED IT OVER AND LOOKED AT ME LIKE I WAS NUTS. THE HAD NO EXPLANATION FOR THE PROBLEM. I STILL OWN THAT VEHICLE AND HAVE HAD AT LEAST TWO MORE INCIDENTS WHERE THE ENGINE HAS ACCELERATED AFTER MOVING MY FOOT FROM THE GAS PEDAL TO THE BRAKE. YOU NEED TO EXPAND THE INVESTIGATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10305984February 4, 2010
SERVICE BRAKES, HYDRAULIC
WE HAVE A 2007 RAV 4 TOYOTA. WE COULD HAVE BEEN KILLED WHEN WE HAD A BOOSTER BLOW OUT WHILE WE WERE DRIVING 100 MILES FROM HOME. THIS BOOSTER IS NEEDED TO OPERATE THE BRAKES. WE DID MAKE IT BACK TO THE SERVICE CENTER USING THE EMERGENCY BRAKE BUT IT WAS DANGEROUS DRIVING WITHOUT BRAKES. WHEN THE COMPUTER PUT A WARNING THAT THE BRAKES WERE OUT, ALL WE GOT WAS A SWERVE LINE...NOTHING THAT WARNED THAT THE BOOSTER HAD GONE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10304300February 3, 2010
SERVICE BRAKES, HYDRAULIC
I HAVE A 2007 TOYOTA RAV 4. IT HAS NOT BEEN RECALLED, BUT TWICE SINCE NOVEMBER 2009 MY GAS PEDAL HAS BEEN ACTING AS IT WAS DEPRESSED WHEN IT WAS NOT. THE LAST TIME MY FOOT WAS ON THE BRAKE AND MY ENGINE WAS REVVING LIKE A RACE CAR. WHO DO I NOTIFY? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10304619February 3, 2010
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2007 TOYOTA RAV 4 . THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH WHEN BRAKING WITH HIS FOOT ON THE BRAKE PETAL THE ENGINE DID NOT SLOW DOWN ,IT KEPT GOING THE SAME SPEED. THE CONTACT WAS ABLE TO SLOW THE VEHICLE DOWN AND IT STOPPED. THIS HAS OCCURRED 2 TIMES WHERE THE VEHICLE ACCELERATES ON ITS OWN. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY TOLD HIM THAT THERE WAS NOTHING WRONG WITH THE VEHICLE. THIS ISSUE HAS OCCURRED WHEN USING THE CRUISE CONTROL . THERE HAVE BEEN NO REPAIRS DONE TO THE VEHICLE. THE FAILURE MILEAGE WAS 15000 AND CURRENT MILEAGE WAS 48000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10303812February 2, 2010
VEHICLE SPEED CONTROL
FIRST ISSUE-WHILE BACKING UP SLOWLY, ATTEMPTED TO STOP BEFORE HITTING TELEPHONE POLE, INSTEAD OF STOPPING RAV-4 LURCHED BACKWARD HITTING POLE CAUSING $4,000 WORTH OF DAMAGE. COST US $500 DEDUCTIBLE, PLUS OVER $1000 NEXT SEVERAL YEARS FOR LOSING NO-CLAIM CREDIT. SECOND ISSUE; CRUISE CONTROL WHILE CLIMBING A HILL WILL, THE VEHICLE WILL ACCELERATE WILDLY, THEN CUT OUT, THEN LURCH BACK AND FORTH UNTIL YOU HIT THE BRAKE TO SHUT IT OFF. NO INJURIES FROM THIS YET, BUT DANGEROUS IF OTHER VEHICLES PRESENT. *TR UPDATED 02/17/10
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10302869February 1, 2010
STEERING
STEERING WHEEL PROBLEM WITH 2007 TOYOTA RAV 4. *NJ THE CONSUMER STATED THE STEERING WHEEL WOULD MAKE A STRANGE NOISE EVERY TIME HE TURNED THE WHEEL. THE DEALER STATED IT WAS A COMMON PROBLEM. THE DEALER STATED A NEW STEERING SHAFT WAS NEEDED. THE SEALS ON THE INTERMEDIATE SHAFT OF THE STEERING WHEEL SYSTEM HAD DRIED UP AND WAS CAUSING THE JOINT TO MAKE A NOISE. *JB UPDATED 03/08/10.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10303594February 1, 2010
WHEELS
2007 RAV4 RIMS RUSTING STARTING THE WINTER OF 2008. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10303765February 1, 2010
ENGINE AND ENGINE COOLING:ENGINE
I BOUGHT THE BRAND NEW 2007 RAV4 LIMITED V6 FROM CHICAGO GROSSINGER TOYOTA 2 AND 1/2 YEARS AGO. THERE WAS SOME BOILING WATER NOISE COMING OUT FROM THE ENGINE AT AROUND 28K MILES. I TOOK THE RAV4 TO THE CGT DEALER FOR REPAIR SINCE IT WAS STILL UNDER THE WARRANTY. THE CUSTOMER SERVICE REP. TOLD ME THAT THE REASON WHY THE ENGINE HAD SOME BOILING WATER NOISE BECAUSE THE CAMSHAFT WAS BENDED. HE LIED! HE DIDN'T EVEN TELL ME THAT THE OIL HOSE WAS THE CAUSE OF THE DAMAGE. THE NOISE PROBLEM WAS FIXED (HOPEFULLY) BUT I DON'T KNOW IF THE ACTUAL PROBLEM IS STILL GOING OR NOT BECAUSE I FOUND THERE WERE A LOT OF COMPLAINTS ABOUT THE SAME PROBLEM THAT I HAD ONLINE. MOST COMPLAINTS SAID THAT THE PROBLEM WAS BECAUSE THE OIL PIPE WAS MADE WITH HALF RUBBER/METAL. THE RUBBER PART WILL SOON BE CRACKED DUE TO THE WEATHER OR SOMETHING. I CALLED THE CGT CUSTOMER REP TO VERIFY THIS PROBLEM AND THEN HE TOLD ME THAT MY CAR MIGHT HAVE THAT PROBLEM AND HE WAS AWARE OF THAT SO HE TOLD ME THAT THEY HAD SWITCHED OIL PIPE TO METAL. HE LIED AGAIN! I CHECKED IT AND THE OIL PIPE IS STILL MADE WITH HALF RUBBER AND METAL. HE SEEMS LIKE COVERING SOMETHING. I BELIEVE THIS PROBLEM HAS HAD BEEN EXISTING FOR A LONG TIME BUT TOYOTA NEVER DO ANYTHING ABOUT IT. THIS IS A VERY SERIOUS ISSUE. TOYOTA HAS TO BE LIABLE OF THE DRIVER AND PASSENGERS SAFETY IF THEIR PRODUCTS ARE DEFECTIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10303438January 31, 2010
FUEL SYSTEM, GASOLINE
I HAVE ALWAYS NOTICED THAT MY 2007 TOYOTA RAV4 SEEMED TO HAVE A SUDDEN BURST OF ACCELERATION WHEN I START TO MOVE. I ASKED A MECHANIC ONE TIME IF THIS COULD BE ADJUSTED AND WAS TOLD THERE WAS NOTHING THAT COULD BE DONE. I AM NOW WONDERING IF THE SAME ELECTRONIC THROTTLE CONTROL THAT IS CAUSING PROBLEMS ON THE LATER RAV4S IS ON MY RAV4. I BET IT IS THE SAME PROBLEM. I THOUGHT THERE WAS A MECHANICAL THROTTLE AND NOW I HEAR IT IS AN ELECTRONIC THROTTLE. IF ELECTRONIC, THEN I WOULD THINK A CHANGE IN THE COMPUTER CODE THAT CONTROLS THE THROTTLE WOULD FIX THE A PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10302515January 27, 2010
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2007 RAV 4. WHILE DRIVING 30 MPH AND ATTEMPTING TO SLOW THE VEHICLE DOWN THE GAS PEDAL REMAINED STUCK CAUSING THE VEHICLE TO ACCELERATE. THE CONTACT HAD TO PUMP THE BRAKES WHICH RELEASED THE GAS PEDAL. OCCASIONALLY, THE CONTACT HAD TO SHIFT THE VEHICLE INTO NEUTRAL AND PUMP THE BRAKES TO SLOW DOWN. THE CONTACT HAS CALLED THE MANUFACTURER BUT THEY COULD NOT OFFER ANY ASSISTANCE. THE CONTACT IS CONCERNED ABOUT THE SAFETY RISK WHILE DRIVING THE VEHICLE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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