Toyota RAV4 Complaints (2007)

1,004 consumer complaints on file.

#10411541July 8, 2011
STEERING
2007 TOYOTA RAV4 HAS DISTINCTIVE CLUNKING, CLACKING AND BANGING SOUNDS WHILE TURNING THE STEERING WHEEL. NOTICED IT AT 37,204 MILES, RIGHT AFTER WARRANTY EXPIRED. HAS TSB ON THIS PROBLEM WHICH REVEALS INTERMEDIATE STEERING SHAFT DEFECT AND NEW VERSION AVAILABLE FOR FIX. WEB CHECK ALSO REVEALS EPIDEMIC EXISTS FOR THIS PROBLEM. TOOK VEHICLE TO DEALER TO CONFIRM PROBLEMS WHICH THEY DID. CALLED TOYOTA BUT THEY WILL DO OR PAY NOTHING SINCE VEHICLE IS PAST WARRANTY. WHAT DOES WARRANTY HAVE TO DO WITH THIS? THIS IS A DEFECTIVE PART WHICH NEEDS TO BE RECALLED AND REPLACED. I AM VERY ANGRY AT TOYOTA AND IT'S STANCE CONCERNING THIS PROBLEM. A MANDATORY RECALL NEEDS TO BE ENACTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10411328July 7, 2011
ELECTRICAL SYSTEM, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
AFTER DRIVING FOR APPROXIMATELY 15 MINUTES, I SAW A SMALL AMOUNT OF SMOKE COMING FROM THE DRIVERS DOOR PANEL AND IT SMELLED LIKE AN ELECTRICAL FIRE. AFTERWARDS, THE DRIVERS SIDE POWER WINDOW SWITCH AND THE PASSENGER SIDE POWER WINDOW SWITCH WAS NOT FUNCTIONAL. THE PASSENGER WINDOW WOULD ONLY LET DOWN (VERY SLOWLY) BUT WOULDN'T GO BACK UP. I TOOK THE VEHICLE TO A TOYOTA SERVICE CENTER AND THEY SHOWED ME THAT THE MAIN POWER WINDOW SWITCH ON THE DRIVERS SIDE HAD A HOLE BURNED INTO IT THE SIZE OF A DIME. THE SERVICE MANAGER SAID HE HAD NEVER SEEN ANYTHING LIKE THIS BEFORE. PRIOR TO THIS THE PASSENGER WINDOW SWITCH WAS REPLACED TWICE BETWEEN SEPTEMBER 2010 AND NOVEMBER 2010. HOWEVER, THE REPLACEMENTS STILL NEVER TOOK CARE OF THE PROBLEM OF THE PASSENGER WINDOW SWITCH INTERMITTENTLY WORKING. IN FACT, A COUPLE MONTHS AGO I WAS JUST AT THE DEALERSHIP COMPLAINING THAT I WAS STILL HAVE THE PROBLEM WITH THE WINDOW SWITCH ON THE PASSENGER SIDE INTERMITTENTLY WORKING. I NEVER GUESSED THAT MY CAR COULD CATCH ON FIRE! NOW I'M A LITTLE WORRIED ABOUT DRIVING MY VEHICLE! UPDATED 11/17/11 *BF UPDATED 06/06/12 *JS
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10410908July 7, 2011
STEERING
2007 TOYOTA RAV4 STEERING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410593July 5, 2011
STEERING
TL* THE CONTACT OWNS A 2007 TOYOTA RAV 4. THE CONTACT WAS DRIVING 30 MPH WHEN AN ABNORMAL CLUNKING NOISE WAS EXHIBITED FROM THE STEERING COLUMN. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS ADVISED THAT THE STEERING SHAFT WOULD NEED TO BE REPLACED. THE DEALER INFORMED THE CONTACT THAT IF THE STEERING SHAFT WAS NOT REPLACED, THE VEHICLE COULD BECOME DIFFICULT TO CONTROL AND COULD RESULT IN A CRASH. THE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10407772June 21, 2011
AIR BAGS:FRONTAL
TL* THE CONTACT OWNS A 2007 TOYOTA RAV4 . THE CONTACT STATED THAT AFTER HAVING RECALL REPAIRS DONE ON THE VEHICLE UNDER NHTSA CAMPAIGN ID NUMBER: 11V245000 (AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE) THE SRS WARNING LAMP WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT ONE OF THE FUSES FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10406768June 14, 2011
UNKNOWN OR OTHER
CAR STARTED RUMBLING AND MIS-FIRING WHILE DRIVING DOWN THE ROAD WITH APPROXIMATELY 50,000 MILES IN AUGUST 2010. REPAIR CONSISTED OF REPLACING THE #5 IGNITION COIL FOR $225. HAPPENED AGAIN 06/13/11 AND #6 IGNITION COIL NEEDED TO BE REPLACED FOR THE COST OF $308. PART NUMBER FP#90919-A2007.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10406098June 13, 2011
STEERING
STEERING BEGAN EXPERIENCING A SLIGHT 'CLUNKING' FEEL AND NOISE. IT PROGRESSIVELY BECAME WORSE. I FINALLY TOOK IT TO A TOYOTA GARAGE FOR REPAIR, AS I WAS CONCERNED THE STEERING WOULD FAIL, AND WAS DISTURBINGLY SURPRISED TO FIND THEY HAD THE PART IN STOCK. I USE TO WORK IN AUTOMOTIVE DEALERSHIPS PARTS DEPARTMENTS AND WE NEVER STOCKED A PART OF THIS NATURE AS IT WAS AN ITEM THAT DIDN'T NORMALLY WEAR OUT. COST TO REPLACE IT WAS AROUND $500. I HAVE SINCE DISCOVERED THAT THIS ITEM HAS A POOR HISTORY THAT TOYOTA WAS AWARE OF BUT DIDN'T NOTIFY THEIR CUSTOMERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10405567June 8, 2011
STEERING
AT ANY TIME DURING THE LIFE OF THE VEHICLE, THE STEERING COLUMN CAN MAKE AN AUDIBLE CLUNK WHEN TURNING EITHER LEFT OR RIGHT AT LOW SPEEDS. IT GETS PROGRESSIVELY WORSE OVER TIME. THE WORRY IS THAT THE STEERING JOINT COULD COMPLETELY DISLOCATE DISABLING CONTROL OF THE CAR. IT IS A WELL KNOWN PROBLEM DOCUMENTED IN A TSB BY THE MANUFACTURER. TYPICAL REPAIR COSTS CAN EXCEED $800. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10405649June 8, 2011
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2007 TOYOTA RAV4. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER:11V113000 (VEHICLE SPEED CONTROL:ACCELERATOR PEDAL). SINCE THE RECALL REPAIR, THE CONTACT STATED THAT IT WAS DIFFICULT TO REACH THE PEDAL BECAUSE THE PEDAL WAS MODIFIED TOO SHORT, RESULTING IN THE CONTACT'S FOOT SLIPPING FROM THE PEDAL. THE DEALER AND MANUFACTURER WERE CONTACTED AND ADVISED TO THE CONTACT THAT THEY WOULD ORDER A NEW PEDAL, BUT THE PEDAL WOULD BE THE SAME SIZE AS THE PEDAL THAT WAS PREVIOUSLY RECALLED. THE FAILURE MILEAGE WAS 65,127 AND THE CURRENT MILEAGE WAS 65,277.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10404688May 30, 2011
STEERING
STEERING COLUMN HAS A CATCH IN IT WHEN TURNING...TOYOTA KNOWS ABOUT THIS ..BUT THEIR HAS NOT BEEN A RECALL ON IT...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10403603May 27, 2011
STEERING
CLUNKING-GRINDING SOUND IN STEERING COLUMN WHEN STEERING WHEEL IS TURNED RAV4 DOES NOT TRACK ON HIGHWAY AS IT DID BEFORE...LIKES TO WANDER, ALWAYS CORRECTING THE STEERING. DEALER STATES THERE IS A TSB TO CORRECT THIS PROBLEM AT MY EXPENSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10402156May 20, 2011
WHEELS, STEERING:LINKAGES:TIE ROD ASSEMBLY
DRIVER OWNS A 2007 TOYOTA RAV 4. WHILE DRIVING APPROXIMATELY 35 MPH, CAR BEGAN TO SKID AND INTERMITTENT WARNING BEEP CAME ON. DRIVER PULLED OVER, AND UPON EXITING AND INSPECTING THE VEHICLE, DRIVER SAW THAT THE REAR DRIVERS SIDE TIRE WAS SLANTED INWARD APPROXIMATELY 45 DEGREES. CAR WAS TOWED TO DEALERSHIP AND DRIVER WAS INFORMED THAT THE TIE ROD HAD RUSTED THROUGH AND BROKEN. ALL OTHER TIE RODS APPEARED NORMAL. TIE ROD WAS REPLACED BY DEALERSHIP. FAILURE OCCURRED AT 43,500 MILEAGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10402021May 19, 2011
STEERING
CLUNKING NOISE COMING FROM STEERING. TOYOTA WILL NOT ASSIST IN REPAIRING COSTS BEING CAR IS OUT OF WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10401852May 15, 2011
SUSPENSION, STEERING
REPLACED LOWER AND MIDDLE STEERING SHAFT. REPLACED STABILIZER BAR CONTROL END LINKS, FRONT AND REAR AND STRUTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10400726May 13, 2011
STEERING, SUSPENSION
CLUNKING NOISE COMING FROM STEERING MECHANISM. REPLACED LOWER AND MIDDLE STEERING SHAFT AND FRONT AND REAR END LINKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10397934April 26, 2011
STEERING
TL* THE CONTACT OWNS A 2007 TOYOTA RAV4. THE CONTACT HEARD A KNOCKING NOISE COMING FROM THE STEERING COLUMN WHILE DRIVING VARIOUS SPEEDS AND WHENEVER ATTEMPTING A TURN. THE FAILURE WAS NOT DIAGNOSED NOR WAS THE VEHICLE REPAIRED. THE FAILURE MILEAGE WAS 60,000 AND THE CURRENT MILEAGE WAS 80,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10397935April 26, 2011
STEERING
TL* THE CONTACT OWNS A 2007 TOYOTA RAV4. THE CONTACT STATED THAT A KNOCKING NOISE WAS EXHIBITED FROM THE STEERING COLUMN WHENEVER MAKING A LEFT OR RIGHT TURN, REGARDLESS OF THE SPEED. THE VEHICLE WAS NEVER TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 20,000 AND THE CURRENT MILEAGE WAS 35,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10394453April 6, 2011
ELECTRICAL SYSTEM
ELECTRICAL FIRE STARTING INSIDE MASTER WINDOW CONTROL SWITCH. I WAS CLEANING MY CAR WITH THE IGNITION ON BATTERY POWER (IN ORDER TO LISTEN TO THE RADIO). AFTER APPROXIMATELY 30 MINUTES I NOTICED A BURNT PLASTIC SMELL, CONSIDERABLE SMOKE POURING OUT OF THE DRIVER'S DOOR AND A SMALL TONGUE OF FLAME FROM THE SAME PLACE. THE SOURCE OF THE FIRE WAS (LATER FOUND TO BE) THE WHITE ELECTRICAL CONNECTOR, FOR THE FRONT PASSENGER WINDOW MASTER CONTROL, WHERE THE PHYSICAL WINDOW SWITCH MEETS THE CIRCUIT BOARD. I WAS NOT TOUCHING ANY WINDOW OR OTHER CONTROLS AT THE TIME OR WITHIN 15 MINUTES BEFORE THE FIRE. THE FIRE STOPPED RAPIDLY AFTER I TOOK THE KEYS OUT OF THE IGNITION, DISCONNECTED THE BATTERY CABLES, POPPED OFF THE MASTER SWITCH ASSEMBLY WITH A SCREWDRIVER AND THEN SMOTHERED THE CONTROLS WITH A WET TOWEL. ALL THE VEHICLE'S WINDOWS WERE INOPERABLE AFTER THAT. I BROUGHT THE VEHICLE TO MY LOCAL TOYOTA DEALERSHIP. THEY PERFORMED AN INSPECTION AND REPORTED THAT THEY WERE 'MYSTIFIED' AS TO THE CAUSE. THE SERVICE MANAGER'S WORDS WERE: 'I'VE NEVER SEEN ANYTHING LIKE THAT IN MY 25 YEARS WORKING ON CARS.' THE PROPERTY DAMAGE WAS CONFINED TO THE MASTER SWITCH ASSEMBLY AND COST $422 TO REPLACE. TOYOTA REFUSED TO PAY FOR THIS. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10394241April 4, 2011
STEERING
THIS IS A FOLLOW-UP TO COMPLAINT NUMBER 10322423 I FILED ON MARCH 26, 2010. AT 37,109 MILES MY 2007 TOYOTA RAV4 HAD A BINDING AND THUMPING NOISE IN THE STEERING COLUMN. I TOOK THE VEHICLE INTO THE DEALERSHIP WHERE IT WAS PURCHASED AND WAS INFORMED THE INTERMEDIATE STEERING SHAFT NEEDED TO BE REPLACED, BUT IT WAS NOT A SAFETY ISSUE. AT 46,781 MILES I TOOK MY VEHICLE IN FOR AN OIL CHANGE AT MY LOCAL AUTOMOTIVE REPAIR FACILITY (NOT A TOYOTA DEALER). THEY RECOMMENDED I HAVE TOYOTA LOOK AT THE VEHICLE SINCE THE POWER STEERING RACK AND PINION WAS BAD. I TOOK THE RAV4 TO A DIFFERENT TOYOTA DEALER IN THE AREA. THEY CONFIRMED THE POWER STEERING RACK AND PINION NEEDED TO BE REPLACED. I ASKED THEM TO REPLACE THE INTERMEDIATE SHAFT WHILE THEY WERE WORKING ON THE VEHICLE'S STEERING SYSTEM. A FEW DAYS PRIOR TO THE RACK AND PINION BEING REPLACED, THE CAR FELT LIKE IT HAD NO POWER STEERING AND IT WAS DIFFICULT TO TURN THE STEERING WHEEL. THE POWER STEERING RACK AND PINION WAS REPLACED AT 48,555. THE SECOND TOYOTA DEALERSHIP INFORMED ME THE INTERMEDIATE SHAFT DID NOT HAVE TO BE REPLACED BECAUSE THE BINDING AND THUMPING NOISE WAS BEING CAUSED BY THE POWER STEERING RACK AND PINION. I DO NOT HAVE THE BINDING AND THUMPING NOISE IN THE STEERING SINCE THE POWER STEERING RACK AND PINION WAS REPLACED. TOYOTA HAS ISSUED TWO TECHNICAL SERVICE BULLETINS (TSBS) FOR THE BINDING AND THUMPING NOISE IN THE STEERING COLUMN ' REPLACEMENT OF THE INTERMEDIATE STEERING SHAFTS. THE PROBLEM I HAD WITH THE BINDING AND THUMPING IN THE STEERING COLUMN WAS CAUSED BY THE POWER STEERING RACK AND PINION, NOT THE INTERMEDIATE SHAFTS. THE POWER STEERING RACK AND PINION PROBABLY WAS BAD AT 37,109 MILES. MANY 2006-2008 RAV4S HAVE REPORTED PROBLEMS WITH THE STEERING COLUMNS. DOES TOYOTA REALLY KNOW WHAT'S CAUSING THE STEERING COLUMN PROBLEMS ON THE 2006-2008 RAV4S? IT'S VERY DISAPPOINTING TOYOTA AND THE NHTSA DOES NOT CONSIDER A STEERING PROBLEM A SERIOUS ENOUGH PROBLEM FOR A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10393021March 27, 2011
VEHICLE SPEED CONTROL
2007 TOYOTA RAV4, SUDDEN ACCELERATION WHILE WAITING AT A STOP LIGHT. WITHOUT ANY WARNING THE VEHICLE STARTED TO ACCELERATE, EVEN THOUGH FOOT WAS FIRMLY ON THE BRAKE PEDAL THE VEHICLE BEGAN PULLING FORWARD AND THROUGH A STOP LIGHT. AS VEHICLE WAS PULLING FORWARD SHIFTED TO NEUTRAL, ONLY THEN DID THE VEHICLE'S MOTION STOP. ENGINE CONTINUED TO REV TO VERY HIGH RPMS FOR ABOUT 30 SECONDS, THE RPMS THEN CAME BACK DOWN TO NORMAL. DROVE VEHICLE 10 MILES TO GET HOME TERRIFIED THAT IT WOULD HAPPEN AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Toyota RAV4