Toyota RAV4 Complaints (2009)

327 consumer complaints on file.

#11115390August 2, 2018
ENGINE
TL* THE CONTACT OWNS A 2009 TOYOTA RAV4. THE CONTACT STATED THAT THE WATER PUMP LEAKED FLUID WITHOUT WARNING. THE VEHICLE WAS TAKEN TO TOYOTA OF ORANGE (1400 N TUSTIN ST, ORANGE, CA 92867, 714-639-6750) WHERE THE TECHNICIAN DIAGNOSED THAT THE WATER PUMP NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE WARRANTY HAD EXPIRED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 34,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11099545June 4, 2018
POWER TRAIN
GROWLING NOISE FROM REAR DIFFERENTIAL WHILE DRIVING. 4 MONTHS PAST ENHANCED WARRANTY PERIOD. RECALL IS NEEDED. UNSAFE TO DRIVE AND VERY EXPENSIVE REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11096905May 20, 2018
UNKNOWN OR OTHER
2009 TOYOTA RAV 4, 2.5L V4, 4WD. A COUPLE OF WEEKS AGO, I WAS DRIVING LIKE NORMAL, AND WHEN I PRESSED THE GAS, THE CAR DIDN'T MOVE. I TURNED IT OFF AND STARTED IT UP AGAIN AND PUT MY FOOT ON THE GAS PEDAL AND IT MOVED AND THEN I HIT THE BRAKE AND IT DIDN'T MOVE WHEN I HIT THE GAS. THE RPM INCREASES BUT THE CAR DOES NOT MOVE FORWARD OR IN REVERSE. THE CAR STARTS JUST FINE AND IT WILL MOVE FOR ABOUT 30 SECONDS - BASICALLY BEFORE IT'S WARMED UP. THEN AFTER 30 SECONDS, IF I HIT THE GAS, REGARDLESS OF PUTTING IT IN REVERSE, DRIVE, IT WON'T BUDGE. THIS IS A BIG SAFETY CONCERN, AS THIS HAPPENED WHILE I WAS DRIVING AND THERE WERE SEVERAL CARS BEHIND ME. I IMMEDIATELY TURNED ON MY HAZARD LIGHTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11096378May 16, 2018
SUSPENSION, UNKNOWN OR OTHER
SUSP RECAL 13V-383, MY VEH HAS TEMP REAR SUSP ARMS, DEALER NOT WILLING TO PERFOM PERMANENT REPAIR AND REPLACE CAUTION STICKERS STILL ON REAR TIEROD/CNTRL ARMS, KNOWN SAFETY ISSUE PLEASE HELP MY # [XXX] NOTICED UPON INSPECTION NO INCIDENT YET. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11084380April 10, 2018
POWER TRAIN
TL* THE CONTACT OWNS A 2009 TOYOTA RAV4. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED AND THE CHECK ENGINE INDICATOR ILLUMINATED BEFORE AND DURING THE FAILURE. THE VEHICLE WAS TOWED TO AUTONATION TOYOTA WINTER PARK (225 N SEMORAN BLVD, WINTER PARK, FL 32792) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED. THE VEHICLE WAS THEN TOWED TO AN INDEPENDENT MECHANIC WHERE THE TRANSMISSION WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL OR WARRANTY. THE FAILURE MILEAGE WAS 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11082151March 30, 2018
STEERING
TL* THE CONTACT OWNS A 2009 TOYOTA RAV4. WHEN THE CONTACT TURNED THE STEERING WHEEL TO THE LEFT OR RIGHT, THE STEERING WHEEL EMITTED A LOUD THUMPING NOISE AND FELT LOOSE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN SHAFT FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 98,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072241February 12, 2018
SUSPENSION
THE REAR SUSPENSION ARM BOLTS ON MY RAV 4 RUSTED OUT AND FAILED. THEY WERE SUPPOSED TO BE REPLACED AS PART OF A RECALL, BUT THE DEALERSHIP FAILED TO DO THAT. BECAUSE THE BOLTS FAILED, I AM BEING ASKED TO PAY FOR NEW REAR LOWER SUSPENSION ARMS AND AN ALIGNMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072206February 11, 2018
ENGINE, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
JUST OVER 100,000 MILES ON THE 2009 RAV 4. WITHOUT ISSUE. NOT ORIGINAL OWNER. THIS WEEKEND IT TRIED 3 TIMES TO ACCELERATE US INTO THE VEHICLES OR PEOPLE IN FRONT OF IS. AFTER LOOKING ONLINE I VERIFIED THAT OUR FLOORMATS ARE BOTH SECURED AND DO NOT EXTEND TO THE AREA OF THE PEDAL. INCIDENT 1. WHILE SITTING AT A COMPLETE STOP AT RED LIGHT, HEARD AND FELT ENGINE START TO REV. CAR LURCHED FORWARD, AND I APPLIED LEFT FOOT IN ADDITION TO THE RIGHT WHICH WAS ALREADY ON THE BRAKE IN ATTEMPT TO STOP IT. HAD TO HIT SHIFTER INTO NEUTRAL TO REGAIN CONTROL ONLY A FOOT OR 2 FROM THE CAR IN FRONT. MISTAKENLY THOUGHT IT WAS AN ISOLATED INCIDENT. INCIDENT 2 TODAY-- WHILE SLOWING TO A RED LIGHT BY APPLICATION OF BRAKES WITH RIGHT FOOT, ENGINE REVVED UP TO APPROX. 3000 RPM AND TRIED ACCELERATING US INTO VEHICLES IN FRONT OF US. AGAIN- ONLY SHIFTING INTO NEUTRAL BROUGHT VEHICLE UNDER CONTROL.. INCIDENT 3 - APPROX 20 MIN AFTER INCIDENT 2 ON WAY HOME ( SUNDAY AFTERNOON)WHILE BRAKING TO A STOP AT RED LIGHT. NO VEHICLES IN FRONT BY PEOPLE ENTERING THE CROSSWALK. HEARD AND FELT ENGINE START TO ACCELERATE. IMMEDIATE ADDITION OF RIGHT FOOT TO THE BRAKE PEDAL WAS ABLE TO STOP THE CAR AND THE ACCELERATION STOPPED WITHOUT SHIFTING TO NEUTRAL THIS TIME. VEHICLE IS PARKED AWAITING REPLY FROM TOYOTA. CHECKED TOYOTA WEBSITE AND IT SAYS THERE ARE NO OPEN RECALLS OR SERVICE CAMPAIGNS FOR THIS VIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11058489January 4, 2018
SUSPENSION
TL* THE CONTACT OWNS A 2009 TOYOTA RAV4. WHILE THE CONTACT'S DAUGHTER WAS DRIVING 35 MPH, A LOUD WOBBLING NOISE WAS HEARD COMING FROM THE REAR OF THE VEHICLE. THE VEHICLE ALSO SHOOK. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DRIVER WAS ABLE TO PULL THE VEHICLE OVER TO THE SIDE OF THE ROADWAY AND STOP. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED AS INCLUDED IN A RECALL. THE CONTACT WAS ADVISED TO CALL A TOYOTA DEALER. THE VEHICLE WAS NOT REPAIRED BY THE INDEPENDENT MECHANIC. THE VEHICLE WAS TOWED TO TEJAS TOYOTA (19011 US-59, HUMBLE, TX 77338, (281) 446-0271) WHERE IT WAS DIAGNOSED THAT THE FAILURE WAS NOT RELATED TO A RECALL; HOWEVER, THE SUSPENSION ARM WAS LOOSE ALONG WITH THE BOLTS. THE REAR SUSPENSION ARMS WERE REPLACED, AN ALIGNMENT WAS COMPLETED, AND THE ARMS WERE LOCKED WITH EPOXY. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 13V383000 (SUSPENSION) ON SEPTEMBER 22, 2015. THE MANUFACTURER WAS NOTIFIED AND A CASE WAS OPENED. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V596000 (SUSPENSION). THE FAILURE MILEAGE WAS APPROXIMATELY 150,000. *TT *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11054807December 14, 2017
POWER TRAIN
MY VEHICLE IS LISTED AS 4 WHEEL DRIVE WHEN DRIVING IN SNOWY CONDITIONS THE CAR WILL KICK OUT OF 4 WHEEL DRIVE IF I REACH 25 MILES AN HOUR. WAS DRIVING IN HEAVY SNOW AND THE CAR WAS CONSTANTLY KICKING OUT AS MY TIRES WERE SLIPPING WHICH WERE NEW TIRES. I WAS THEN DRIVING IN LIGHT SNOW AND HAD TURNED ON THE 4 WHEEL DRIVE AS SOON AS GOT CLOSE TO 25 MPH IT KICKED OUT AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11051182November 29, 2017
SUSPENSION
TL* THE CONTACT OWNS A 2009 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V596000 (SUSPENSION). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER (RODLAND TOYOTA EVERETT, 6816 EVERGREEN WAY, EVERETT, WA, 98203) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE ON BACKORDER. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043188November 4, 2017
SUSPENSION
HERITAGE TOYOTA S.BURLINGTON VT REPAIR JOB FIND AFTER DID A COMPREHENSIVE ALIGNMENT IN WHICH VEHICLE OUT OF ALIGNMENT THEN PUT TWO NONE ADJUSTING REAR TIE RODS ON MY RAV4 AND SAYING IT IS OK, WILL NOT FIX PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11013936August 9, 2017
SUSPENSION
TL* THE CONTACT OWNS A 2009 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V596000 (SUSPENSION). THE CONTACT STATED THAT THE RECALL REPAIR WAS INCOMPLETE. THE DEALER WAS CONTACTED (TOYOTA OF MANHATTAN IN NEW YORK, NY) WHERE IT WAS DIAGNOSED THAT THE ALIGNMENT WAS NOT PERFORMED DUE TO A FAILURE WITH THE SUSPENSION. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 71,700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11011968August 1, 2017
SERVICE BRAKES, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2009 TOYOTA RAV4. WHILE PULLING INTO A PARKING SPACE WITH THE BRAKE PEDAL DEPRESSED, THE ENGINE REVVED AND CAUSED THE VEHICLE TO ACCELERATE. THE VEHICLE LUNGED FORWARD AND LANDED INTO A NEARBY POOL. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOWED AND TAKEN TO THE C&C DODGE TOYOTA DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE DEALERSHIP STATED THAT THEY WERE INSTRUCTED BY THE MANUFACTURER NOT TO TEND TO THE VEHICLE INVOLVING UNINTENTIONAL ACCELERATION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: 1707311582. THE APPROXIMATE FAILURE MILEAGE WAS 77,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11011113July 27, 2017
POWER TRAIN
AT 30-40 MPH THERE IS A NOISE WHICH WHEN TEST DRIVEN BY ME WITH A TOYOTA DEALER DESCRIBED IT AS A SHUTTERING NOISE. I AM SCHEDULED TO BRING MY RV4 FOR ANALYSIS TOMORROW 7/28/17.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010250July 24, 2017
ENGINE
ENGINE HAS 164,000 MILES AND IS BURNING 1 QT. OF OIL PER 1000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11006600July 20, 2017
SUSPENSION
TL* THE CONTACT OWNS A 2009 TOYOTA RAV4. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V596000(SUSPENSION) WAS RECEIVED IN AUGUST OF 2016. AFTER CONTACTING THE DEALER (ED MORSE TOYOTA, LOCATED IN DELRAY BEACH, FLORIDA) ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003678July 7, 2017
VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2009 TOYOTA RAV4. WHILE DRIVING 35 MPH, THE CONTACT HEARD A LOUD EXPLOSIVE NOISE COMING FROM THE SUN ROOF. UPON FURTHER INSPECTION, THE CONTACT NOTICED SPIDER SHARDS OF GLASS AND STATED THAT THE SUN ROOF HAD EXPLODED. THE CONTACT CALLED MIDDLETON TOYOTA (634 NEWFIELD ST, MIDDLETOWN, CT 06457, (860) 347-7294) WHERE THE DEALER STATED THAT THE GLASS WAS NOT COVERED UNDER WARRANTY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 117,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11002653July 1, 2017
UNKNOWN OR OTHER
WHILE DRIVING ON ANY TYPE IF ROAD, FREEWAY, COUNTRY OR CITY THE DRIVERS SUN VISOR KEEPS FALLING DOWN TO ITS LOWEST POSITION BLOCKING THE DRIVERS VIEW OF THE ROADWAY AND PEDESTRIANS.THE VISOR CAN NOT BE POSITIONED IN AN INTERMEDIATE POSITION TO BLOCK SUN. THE VISOR CAN NOT BE POSITIONED TO STAY FULLY UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993941June 8, 2017
ENGINE
COLD START METALLIC RATTLE DUE TO FAULTY VVTI ACTUATOR(TSB-004-13 -A). BETWEEN $900 AND $1700 TO FIX AND IS NOT THE FAULT OF THE OWNER. ISSUE IS OCCURRING WITH MANY TOYOTA MODELS AND CAN BE TRACED BACK TO POOR QUALITY OF ENGINE COMPONENTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Toyota RAV4