Toyota RAV4 Complaints (2025)

106 consumer complaints on file.

#11753616July 29, 2026
ELECTRICAL SYSTEM, ENGINE
Drove home vehicle under 20,000 miles 2025, got to drove way parked and car stalled shaking amd stated steering power low, and shut off. Tried to re start it and did the same thing stalled shook amd shut off with the same warning. No previous issues
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11752158July 22, 2026
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:CONDENSOR/EVAPORATOR
The contact owns a 2025 Toyota Rav4. The contact stated that while driving the vehicle at an undisclosed speed and activating the A/C, there was hot air coming from the vents. The dealer was contacted, and the contact was informed that the A/C condenser was damaged by an object, causing a refrigerant leak. The contact stated that the vehicle was sold with the pre-existing failure. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 556.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11752060July 22, 2026
UNKNOWN OR OTHER
While driving using Apple Carplay with maps loaded, the multimedia screen switches to Toyota's Experience Drive Connect. The only way to get directions back up is to reboot the Multimedia screen by holding down the power switch, which takes a long time while trying to navigate. I called Toyota Connected Services and was informed that they are aware of the problem, but there is nothing they can do unless I pay for services I don't want or need. this has been happening since we purchased the car new 12/31/2026
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11749804July 12, 2026
UNKNOWN OR OTHER
Navigation system does not place the car in the correct location. The location will shift and "float" while trying to navigate. Toyota has acknowledged that the navigation failure is due to a firmware issue with no current available solution or repair. We have tried working with the dealer with repeated visits, a certified letter and arbitration with NCDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11748090July 2, 2026
VEHICLE SPEED CONTROL
Sudden self-acceleration by new RAV4 hybrid with less than 1000 miles on it. I made a hard left at low speed onto an uphill residential street. Saw a car backing down the street 1/2 block ahead so I took my foot off accelerator to slow down. Instead, car self-accelerated while my foot was not pressing any pedal, and shot uphill and over a speed bump, throwing the car off course toward parked cars. I stepped hard on brake, and assisted braking probably also kicked in. Car slammed to a stop. No damage or injuries. I took the car to Toyota dealer service immediately to report and address self-acceleration. Was told Vehicle Control History confirmed an event but not its nature or cause; didn’t find problem. Dealer claimed they reported incident to Toyota national center as UA (Unintended Acceleration), as we requested. Returned the car to me without repair or further diagnostic steps. There was never any follow up by Toyota, local or national. One year later, a similar self-acceleration by this car after a hard left turn at low speed caused life-threatening event and damage. I was told then that Toyota corporate had no record of first UA incident. The 2nd incident is reported separately on this site. I have now realized it’s important to report each incident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11745582June 22, 2026
TIRES:SIDEWALL
Properly inflated at all times "Firestone Destination LE2 225/65R17" tire ruptured suddenly! There is a 1" radial slit in the sidewall near the beginning of the tread line.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11745366June 20, 2026
UNKNOWN OR OTHER
As i was driving to work my sunroof shattered out of nowhere, there was no provocation. There was a big pop and then there were noises coming from the roof. When i checked I saw the sunroof had shattered into tine pieces. Toyota does not want to take responsability into this incident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11745275June 19, 2026
UNKNOWN OR OTHER
After starting the RAV4, the Apple CarPlay quits unexpectedly both while stopped and while driving. Once it quits, the only way to reactivate Apple CarPlay is to stop the car, shut the engine off, then restart. This is extremely dangerous especially while using the map for guidance and it suddenly quits. The issue was reported several times to the local Toyota dealer, but they could not replicate the problem, even after leaving the car at the dealer overnight. The issue is not infrequent, and occurs almost every time the car is driven.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11744255June 15, 2026
ENGINE, ELECTRICAL SYSTEM, POWER TRAIN
UNKNOWN - On XXX, at just 7,741 miles, my 2025 Toyota RAV4 XLE Premium AWD (VIN: [XXX]) suffered a catastrophic and life-threatening complete mechanical and hydraulic transmission failure. The vehicle completely lost forward propulsion when placed in Drive mode, rendering it entirely immobile. When placed in Reverse gear, the transmission violently over-pressurized, causing the vehicle to suddenly surge and jump uncontrollably. Simultaneously, the dashboard displayed 6 critical safety system failures: 1. Check Engine — electronic control malfunction 2. Vehicle Stability Control System (VSC/TRAC) malfunction 3. Secondary Collision Brake System malfunction 4. Pre-Collision System malfunction 5. Parking Brake System malfunction 6. Advanced Ultrasonic Detecting and Ranging System malfunction Ourisman Toyota Chantilly (RO# XXX) has confirmed complete transmission failure. Fault codes found: P28167F — Pressure Control Solenoid H Actuator Stuck Off, P08BA7F — Pressure Control Solenoid L Actuator Stuck Off. Estimated repair cost: $11,347.42. While this failure fortunately occurred on a local road, had it occurred while merging onto I-66 or I-95 at highway speeds, it would have inevitably caused a catastrophic high-speed collision. This represents an extreme manufacturing defect and life-threatening safety hazard. Toyota Corporate Cases opened: #XXX (original case) and #XXX (full replacement request). I am requesting full vehicle replacement. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11743586June 11, 2026
VISIBILITY:SUN/MOON ROOF ASSEMBLY
The contact owns a 2025 Toyota RAV4. The contact stated that while driving under normal conditions, the contact heard an abnormally loud, violent, and shattering sound. The contact then noticed that the moonroof glass panel had exploded without impact, causing shattered glass to fall inside the cabin. A police report was filed. The dealer was notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 12,838.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11743189June 10, 2026
WHEELS
I purchased this car used in December 2025 with 10k miles on it. After 15k mileage, the rear tires were bald and I had to buy new tires. I then took it back to the dealer and had to pay to get an allignment, as I was concerned that is what was causing the tires to go bald so fast. That was less than 2 months ago and now I'm in getting the 20k service appointment and the rear allignment is now off way more than when I paid to get it checked. Apparently the rear wheels cannot be adjusted? The right rear is way off and this is for sure causing uneven wear on my tires. It is for sure an issue and should not be, in that the car is new. It is obvious it is a fault in design and for sure can cause major safety issues, let alone burn my money up in needing new tires every less than a year.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11742513June 6, 2026
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS
2 incidents of Sudden Unintended Acceleration. No warning lights etc in either. Car damaged but available for inspection. Now encountering difficulties initating Toyota investigation. 1st incident (4/18/25; mileage 967) occurred after a hard left turn. After turn onto uphill street, I took my foot from accelerator to slow and maintain distance from a car backing down hill ahead. Instead, car self-accelerated and shot uphill, over speed bump with increasing speed. Did not respond to braking until it was close to hitting a parked car. Stopped with a slam; probably brake assistance engaged. No damage or injury, but I was shaken. Took car immediately to Toyota dealer to inspect. Was told RoB confirmed an event but not its nature or cause; identified nothing wrong. They hypothesized cruise control might have been triggered accidentally (no evidence, not plausible). Claimed they submitted report to Toyota national center. After 2nd incident, Toyota national said they had no record of 1st event. Their standard safety inspection protocols were not followed. Returned car to me without repair or follow up. 2nd incident ensued. 2nd self-acceleration event (2026) also occurred after hard left turn to make U turn at low speed, braking while completing turn. When I took my foot off brake, before I could press it on accelerator, car shot diagonally across street. Jumped curb and traveled at considerable speed 100' up landscaped slope. Destroyed 6 large shrubs and 3 trees 9' tall. Did not stop despite constant driver braking. Forward collision prevention system did not engage to prevent uprooting trees. Car stopped only after I turned steering wheel sharply to left to avoid hitting a full-size tree trunk. Then car responded to braking, acceleration ended, car stopped next to tree without impact. Terrifying life-threatening event but only damaged landscape and car. Police came, assessed incident, determined not a police matter, did not file police report.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11742361June 5, 2026
SERVICE BRAKES
The brakes have been overly sensitive... but then, without warning, braking power is completely lost. This has happened on 2 separate occasions... the pedal goes all the way to the floor and provides ZERO braking power. We can no longer trust this car on the road. Toyota sent someone to inspect the vehicle and they claim that they have found no problems or issues and that they have not been able to reproduce the problem. There were no warning lamps or message; there were no prior symptoms, other than the brakes were overly sensitive. These symptoms occurred immediately after purchasing the car. Toyota refuses to purchased the car back from us, and now we are stuck with a very dangerous vehicle. Interestingly, I have found others talking about EXACTLY the same symptoms on other Toyota Rav4 vehicles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11740541May 28, 2026
FORWARD COLLISION AVOIDANCE: WARNINGS, SERVICE BRAKES
My daughter reported an incident that occurred on XXX while driving this vehicle. As she drove, it slammed on the brakes (without any input from her) causing her to skid. The vehicle brought itself to a stop and the engine turned off. She reported that there were no vehicles or other object close to the front of her vehicle. The incident did not cause a crash or cause anyone to be injured. It was, however, a very scary situation that almost caused her to be rear-ended by the vehicles that were following her. The car was taken to Cobb County Toyota in Kennesaw, Georgia for an inspection the morning of May 28, 2026. As of this submission, the vehicle is still at the dealership service department for inspection.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11739565May 22, 2026
STRUCTURE:BODY
I had been driving for over an hour and heard a sudden explosion that made me think there was a gunshot and heard glass shattering but couldn't see anything. I was fearful so I drove further down to the fire dept to assess to the damage and ensure no one was following me. Called 911 for help because I was so shaken. Discovered the back portion of my panoramic sunroof had exploded.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11738833May 19, 2026
UNKNOWN OR OTHER
The multimedia screen which shows the map and direction guidance became to blank occasionally, just white grey since February 2026. I immediately lost the direction. It could be back by restarting the engine at the beginning. The problem got worse, happened more often, some times the screen couldn't be back by restarting engine, but I found that it could be reset by pressing the volume button for long time. I reported to Toyota local dealer - Hendrick Toyota Apex and Toyota Brand Engagement center, the case manager is Freddy. The local dealer run diagnosis twice, couldn't detect any problem. On May 11, the screen totally died, black, no any light. Restarting engine or pressing the volume Botton couldn't get the screen back any more. the audio system is still working, I tried to use the map on my iPhone, the direction map couldn't be showed, only the text direction shows. Because the system let map show on screen, it assumes that the map shows one screen but it is not. I lost car screen and the phone direction at the same time. Plus the backup camera doesn't show on the screen. Therefore, it is underivable in any unfamiliar area, and dangerous to drive in neighborhoods. I reported to local dealer and Toyota Brand Engagement center with videos. May 18, the local dealer run diagnosis again, found nothing wrong. But before I leave, the screen became blank. This morning it happened again. The problem is not fixed. Freddy told me he suggested to local dealer to replace the screen, I am waiting Hendrick Toyota Apex call me for the appointment. I can't upload videos. If you want to see the videos, please tell me where and how to upload the videos. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11737474May 12, 2026
VEHICLE SPEED CONTROL
COMPONENT: Electronic Throttle Control System (ETCS) / accelerator pedal. Vehicle is available for inspection at Autocentro Toyota, San Juan, PR, where it has been retained since 2/28/2026. INCIDENT: On 2/28/2026 at 7:45 AM, while entering a private driveway at under 5 MPH to park, my 2025 Toyota RAV4 Hybrid SE (VIN [XXX] , 3,164 miles) suddenly and involuntarily accelerated without driver input. I categorically affirm I did NOT press the accelerator. The vehicle struck a metal gate, causing frontal damage. Airbags did not deploy. OEM floor mat was properly secured; no aftermarket parts installed. SAFETY RISK: Sudden unintended acceleration at low-speed parking maneuver. Had a pedestrian, child, or another vehicle been in the path, this would have caused serious injury or death. The defect is unpredictable and the driver cannot anticipate or override it. INSPECTION: Vehicle inspected 3/20/2026 by Engineering Analysis Associates (EAA), a firm contracted and paid by Toyota — NOT independent. EAA downloaded electronic data and concluded the accelerator was pressed 1 second before impact. I dispute this finding: I did not press the pedal. No independent inspection has been allowed. Full EAA report was never provided to me. On 4/23/2026, Toyota Motor North America (Ms. Delve L., Legal Claims Administrator) declined assistance based solely on EAA's data. WARNING SIGNS: UNKNOWN. No warning lamps, messages, or prior symptoms appeared before the incident. The vehicle had functioned normally since purchase on 4/25/2025. ADDITIONAL: Vehicle retained by dealer 73+ days without repair or substitute vehicle. Consumer complaint filed with Puerto Rico DACO (Case XXX). Similar unintended acceleration incidents reported in 2024 RAV4 Hybrid and Prime models in NHTSA database. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11736858May 10, 2026
POWER TRAIN, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS
2025 Toyota RAV4 XLE 4 door utility 2.5L 4 Cyl Gas A AWD unexpected sudden acceleration My safety as well as other vehicles and occupants as could have been at risk. National Transportation Safety Boaed has confirmed 57 cpmplaints of same issue. Vehicle determined total loss by insurance inspector, Va State Police. No warning lamps, messages, or other symptoms proir to the problem.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11735711May 5, 2026
ELECTRICAL SYSTEM
The Toyota app has stopped updating vehicle data and there’s information missing entirely. The satellite symbol has a line through it on the media screen as well. When I try to opt out on the app, I get an unexpected error and to try again. It seems as though the DCM in my car has stopped communicating with Toyota’s servers.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11734963April 30, 2026
SERVICE BRAKES
On April 29, 2026 around 10:00 PM, my 2025 Toyota RAV4 experienced sudden brake failure. The pedal became hard and I lost stopping and steering power. At the same time, Check Engine, battery warning, steering warning, and ‘Not Ready to Drive’ all appeared simultaneously with no prior warning. I brought it to a Toyota dealer the next morning and they found no fault. The vehicle is available for inspection.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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