Toyota RAV4 Complaints (2016)

257 consumer complaints on file.

#11650491March 25, 2025
ELECTRICAL SYSTEM
The contact owns a 2016 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the battery charge was reduced, and the vehicle would not immediately start and the vehicle occasionally stalled. The contact also stated that the battery was replaced on four occasions. The vehicle was towed to the local dealer. The cause of the failure was not yet determined. The failure mileage was 91,475. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648990March 18, 2025
ELECTRICAL SYSTEM
The contact owns a 2016 Toyota Rav4. The contact stated that the battery warning light was illuminated, and the battery was replaced at the local independent mechanic. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted; however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 70,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648717March 17, 2025
ELECTRICAL SYSTEM
The contact owns a 2016 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648864March 17, 2025
EXTERIOR LIGHTING
Headlights and taillights are fogging/hazing up to where they dimmed out the lights when turned on making is somewhat difficult to see or others behind me to see me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11646411March 5, 2025
POWER TRAIN
shudder in the torque converter of certain 2013–2018 Toyota RAV4 models. The shudder could occur while driving at light throttle between 25–50 miles per hour.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640194February 2, 2025
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM, VISIBILITY/WIPER
I had a significant car accident in 2020 and luckily only broke my thumb. I was rear ended. The car I had at the time was a brand new Toyota Rav4, which luckily did have side airbags and they deployed appropriately. However, I have since had the opportunity to drive other vehicles and would like to ensure the safety of myself and others on the road whether the car be foreign or domestic. Please see the following requests: 1. Toyota's electronics freeze intermittently. This is not the first Toyota Rav4 that I have had and it seems to have done this in the majority of them (2/3). This is dangerous as it can become a distraction to the driver if not familiar with this abnormality. The backup camera also variously changes it's functions, preferences, and layout. 2. The navigation system has to be updated by a chip instead of updated wirelessly. 3. It is not an electric vehicle. 4. I should not have to pay for gasoline or electricity if the sun can be used as a fuel source. Please research the and utilize solar cell panel paint to charge all electric cars and implement that into all domestic and foreign electric cars as soon as possible due to the inflating economy. 5. With full self driving availability please ensure that all cars on the road, whether they be electric or gas, have this capability due to safety issues as well as the extent of morbidity and mortality cases due to trauma patients. I have already emailed you on this problem. Please follow up. 6. Due to the younger generation and their addiction to social media as well as their cell phones, please ensure that there is voice capability within all cars. It may also be beneficial for a camera to be installed inside of the car since the younger generation is so prone to filming themselves. This would also help with liability issues if an accident were to occur. 7. Ensure there is a way to charge a cell phone without needing to plug in the phone.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11637286January 21, 2025
ELECTRICAL SYSTEM
The contact owns a 2016 Toyota Rav4. The contact stated that after driving and parking the vehicle, the vehicle failed to restart. The contact opened the hood and saw smoke. The contact stated that the battery had melted. There were no warning lights illuminated. The local dealer was contacted, and the vehicle was inspected at the residence. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was towed to the local dealer, where it was diagnosed and determined that the failure was related to the electrical system. There was also fluid leaking from the battery. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 130,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11635310January 10, 2025
ELECTRICAL SYSTEM
The contact owns a 2016 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11631758December 20, 2024
ELECTRICAL SYSTEM
The contact owns a 2016 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630682December 14, 2024
SERVICE BRAKES
The braking system malfunctioned during Winter and snowy road conditions. Several instances happened during the month of December 2023 and 2024. Latest were December 10 and 13, 2024. The brake pad was soft when depressed that the car accelerated instead of stopping.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630414December 12, 2024
UNKNOWN OR OTHER
PBD has not worked properly since I purchased the car [XXX]. It was a 2016 used Rav4 with 54,000 miles. I have taken the car to two different dealerships complaining several times in person or on the phone stating my PBD either won't open or won't close. It has gotten to the point where I have to manually shove the door closed. There is a lawsuit currently that was filed against Toyota for knowingly and concealing the issue. "Who: Plaintiff [XXX] filed a class action lawsuit against Toyota Motor Sales USA Inc. Why: [XXX] claims Toyota failed to disclose an alleged defect in power liftgates on its model year 2014-2021 RAV4s. Where: The Toyota power liftgate class action lawsuit was filed in California federal court." I have also called Toyota's Corporate office to make a formal complaint. Case # [XXX] . At the time of purchase, I had also purchased an extended warranty on the vehicle through Toyota that Toyota did not honor. There are several forums online where many people have complained about this well-known problem. Toyota has refused to acknowledge this issue. If the hinges do completely break, the door will detach from the vehicle causing an accident. They need to replace the hinges with a larger or more stable material, so the PBD can function correctly. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622815October 30, 2024
UNKNOWN OR OTHER
Sunroof exploded while driving on the freeway, approximately 60 MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11620925October 21, 2024
ELECTRICAL SYSTEM, ENGINE
Driving down the freeway approximately 70mph, dashboard lit up and car completed turned off without warning for approximately 30 seconds before power came back on it's own. I was able to drive an additional 15 minutes to work. After parking, I tried to lock the car with the key fob and nothing happened. Upon further review, I determined that the car was completely dead, no power, no clicking when cranking, no lights, nothing came on. Had to tow to a Toyota dealer, where they replaced a positive battery terminal but the car still wouldn't start.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615597September 20, 2024
ELECTRICAL SYSTEM
The contact owns a 2016 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that while his wife was driving approximately 30 MPH, the instrument cluster and the infotainment display were turning off and on and resetting. The contact stated that his wife parked the vehicle and while attempting to restart the vehicle, the vehicle was not starting. The contact was able jumpstart the vehicle. The contact's wife drove the vehicle to a battery store where the battery was checked and was confirmed that it was within normal operating procedure. The failure reoccurred and the contact was able to drive the vehicle to a dealer where it was diagnosed and determined that the battery needed to be replaced. The contact questioned the dealer about NHTSA Campaign Number: 23V734000 (Electrical System) and was informed by the dealer that the recall repair was completed. The vehicle was not repaired. The failure mileage was approximately 96,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615087September 17, 2024
ELECTRICAL SYSTEM
The contact owns a 2016 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11610915August 26, 2024
STRUCTURE:BODY
Headlights are cloudy to the point of dimming the visibility of the light. When I asked the dealer, they could not clean headlight apparatus. I also cannot clean the buildup as it is on the inside of the headlight cover. I feel that this is a defective part that could potentially be the cause of an accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11610703August 25, 2024
ELECTRICAL SYSTEM
I needed a battery change so I changed it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605732July 31, 2024
ELECTRICAL SYSTEM
The contact owns a 2016 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605173July 29, 2024
ELECTRICAL SYSTEM
The contact owns a 2016 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11604693July 26, 2024
ELECTRICAL SYSTEM
The contact owns a 2016 Toyota Rav4. The contact received notification of NHTSA Campaign Numbers: 23V734000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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