Toyota RAV4 Complaints (2019)

906 consumer complaints on file.

#11535231July 29, 2023
ENGINE
Vehicle had been in for routine maintenance 6 weeks prior. Around 46k miles, the check engine light came on requiring me to bring it back to the Toyota dealer. I wasn't able to bring it to the dealer for about 6 days after it came on due to appointment availabilitly. Once I brought it in, they told me the coolant bypass valve had a circuit short and needed to be replaced. This part was replaced and is unable to be inspected. This is a safety issue especially during the summer as this short could cause the engine to overheat.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534354July 25, 2023
ENGINE
2019 Vehicle with less than 45K miles Got a message to take the car to the dealership. Dealership tells me that the coolant bypass valve needs to be replaced. Dealership representative tells me this is a common issue with cars like mine and the part is back ordered for an indeterminate amount of time. After doing some research, I see this is a major issue with quite a few Toyota models, not just Rav4.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534056July 24, 2023
ENGINE
Warning Engine Maintenance light popped up on 2019 RAV4 Adventure, with notification to see dealership. Took vehicle in and was informed that the coolant bypass valve has internal circuit failure. Vehicle has has 23,000 miles, this should not be happening to a relatively new car. Appears to be a widespread defect per the Internet: [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534074July 24, 2023
SEATS:FRONT ASSEMBLY:POWER ADJUST
The contact owns a 2019 Toyota Rav4. The contact stated that while driving at an undisclosed speed and attempting to adjust the front driver's side seat when the seat adjuster failed to operate as needed. The vehicle was taken to the dealer where it was diagnosed that the seat track assembly needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533789July 22, 2023
UNKNOWN OR OTHER
“Engine maintenance required - see dealer” message around 60k miles and subsequent coolant bypass valve issue should be a RECALL for 2019 RAV4s. Toyota either deliberately enabled this message to pop up to require vehicle owners to spend over $600 at Toyota dealerships, installed faulty coolant bypass valves, and/or failed to properly code messages in the vehicles. The message will not go away and requires only Toyota to disable it. Thousands of owners have had to take their vehicles into Toyota dealerships to correct the message and/or valve issue, costing at least $600. For these reasons, this should be a RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533495July 20, 2023
ENGINE
The problem for Toyota is well known on the engine bypass valves. Several Toyotas owners are experiencing this issue on replacement, even service team members are suprised this part isn’t recalled yet.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533565July 20, 2023
VISIBILITY/WIPER, UNKNOWN OR OTHER
Toyota service bulletin: T-SB-0079-20 (August 14, 2020) Outer Rear View Mirror Image Vibration While Driving (Causes distraction and could lead to and accident because image in side mirrors are unusable due to vibration) Dealer refuses to do this repair because it was only covered under a 36mo or 36,000 mile warranty. My car currently has 23,500 and this repair should be covered...or be a recall! Some 2019 – 2020 model year RAV4 and RAV4 Hybrid vehicles may exhibit a vibration/shaking of the image shown in the outer rear view mirror(s) while driving. Mirror vibration can be observed at highway speeds of approximately 50 – 70 mph on typical concrete/asphalt road surfaces.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532631July 17, 2023
ENGINE
Engine maintenance required visit your dealer alert on screen. Seems to happen when the A/C is in use. Took it to a Toyota dealership for a diagnostic test and they said it was the Engine coolant bypass valve. The diagnostic test was $180. They mentioned the part was on backorder and I have been waiting for the part for a month now. The alert will not go away at all if the A/C is in use. The dealership mentioned this has been happening frequently with RAV 4s. It will cost approximately $771 to repair and $189 for a coolant flush.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532528July 16, 2023
ELECTRICAL SYSTEM
The DATA COMMUNICATION MODULE - the DCM does not work properly. At first the Mic for the phone did not work when using the phone , then my clock and information page on the screen went in and out. I went to a dealership and they charged me $150 for diagnostic and now $1300 to fix. This is a vital piece of equipment for using communication devices hands-free. There is already a campaign to 21-22 RAV 4 models, and I believe this is the same issue only to the 2019 and 2020 also. Here is the link to the campaign. Please help me. https://www.toyoheadquarters.com/threads/2021%E2%80%932022-toyota-vehicles-dcm-data-communication-module-reprogramming-special-service-campaign-ssc-22tc01.2566/
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532496July 15, 2023
FUEL/PROPULSION SYSTEM
I am not able to fill up the fuel tank to capacity. 8 gallons is all I. An vet in the tank. The tank is not full. The gauges show it’s about at the half way mark.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532498July 15, 2023
STRUCTURE:BODY
The car leaks anytime it rains or I wash it. The water comes in above the front passenger and driver doors. The railing leaks into the front of the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532309July 14, 2023
ENGINE
Getting the following issue: 2019 RAV4 : P268115 Engine Coolant Bypass valve circuit short to battery or open This is happening to a lot of other cars - it seems like Toyota has a faulty coolant valve
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530638July 6, 2023
POWER TRAIN
Car stalled. Towed to dealer. Dealer diagnosed failed electric water pump. Refused to repair under powertrain warranty. I took car to local mechanic for replacement. Upon investigation the rotor in the water pump swelled up causing it to seize, upon reading blogs it appears to be a common problem caused by the antifreeze and material they use to manufacture the rotor in the water pump. I did submit formal complaint to Toyoya Corp and was reimbursed because they agreed it was a powertrain issue. However, I think it possibly should be a recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528762June 25, 2023
UNKNOWN OR OTHER
I was pulling into a parking space and when I applied the brake to stop, the vehicle did not slow down and hit a building. The driver side airbags deployed (steering wheel and knee airbags). The was no one else in the vehicle. The vehicle was declared a total loss by the insurance company. I have reported the issue to Toyota and signed an authorization for them to obtain the vehicles electronic data. The consumer has yet to receive a response from Toyota.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11528296June 22, 2023
STRUCTURE:BODY
All four doors retain water from an issue with wax/debris/substance that blocks the door drain holes and restricts water from draining properly. There is a TSB on this but it is not a recall level. I am told that standing water in a vehicle is not an issue, however I fail to understand how standing water would not rot away the doors as well as breed mold/bacteria. When calling the national hotline they are aware of the issue but since it is not a recall they would not honor covering the cost because it falls outside the standard warranty. For vehicles it affected (2019) the time the TSB was updated would fall outside the warranty time frame therefore making it that they would not need to cover the cost. There is nothing that could be done to prevent this since it is a defect with manufacturing and thus no warnings except when the car retains too much water it starts to pour out of the doors.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11527763June 19, 2023
ENGINE
Engine maintenance required light came on. Vehicle was diagnosed with needing a new coolant bypass valve. Researching online and in Toyota groups, this is a widespread issue. Even the dealer said they have had many of these repairs yet Toyota has not issued a recall. This is a repair with a cost of $500-$1000 and a safety concern but Toyota has not addressed it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11527445June 16, 2023
ELECTRICAL SYSTEM, STRUCTURE:BODY, UNKNOWN OR OTHER
Vehicle is switching to mud and sand mode on its own, which according to a quick google search is a common electrical problem. Possible cause listed by other drivers is a roof rail leak. Upon inspection I see water stains on the inside of my headliner where the roof rails sit. So confirmed roof rail leak. I have not yet had this looked at to learn the full extent of the damage.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11527230June 15, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS, BACK OVER PREVENTION: WARNINGS
Driver was in the process of parking. While driver had foot on brake and about to put vehicle in park, vehicle suddenly lurched forward uncontrollably, jumped the curb, ran over thick bushes, and ran into the front window of a store. as soon as vehicle stopped, driver placed the vehicle in park. None of the safety features prevented this.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11526697June 12, 2023
UNKNOWN OR OTHER
The rear passenger side hinge of my lift gate is cracked on both sides. As a result, the lift gate does not open, close, or seal properly. The cracks were noticed a few weeks ago after multiple issues with the rear lift gate freezing as opening or closing. It has never been in an accident, nor has it ever been hit. The car has exclusively only been serviced at the Toyota dealership where it was bought. The rear liftgate issues have been brought up multiple times with no resolution. I’ve contacted the dealership about the hinges and they’ve told me that I need to take it to a private body shop to have repaired. Having the hinge of the liftgate cracked on both sides impacts the integrity of the rear of the car in a collision and the safety of the user one opening and closing lift gate should break entirely. I’m doing research on this issue online. It seems to be some thing. Other people have experience with the rear liftgate hinge. There’s even a complaint about it on consumer affairs.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11526457June 11, 2023
ENGINE
On May 13, 2023, ‘Engine Maintenance Required-Visit Your Dealer’ warning appeared on my console. I immediately brought the vehicle to the Toyota dealer. I was told the Coolant Bypass Valve went bad. This was at roughly 45,000 miles. I had previously purchased a ‘No deductible extended warranty’ from this same Toyota dealer. Now they tell me this ‘Valve’ is not covered under warranty. I was charged $887.99 for repair of this ‘Valve’. As this could cause the engine to overheat, causing additional damage, it most certainly is a safety issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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