Toyota RAV4 Complaints (2019)

906 consumer complaints on file.

#11580781April 2, 2024
ENGINE, POWER TRAIN
2019 Toyota RAV4 Hybrid XSE with 42000 miles on it. Engine light with message came on. “Malfunction in the electronic control of the engine, throttle or automatic transmission has been detected”. Toyota dealership said it was Code P0128. Seems like this is prevalent in the RAV4 when checking forums and owner sites. Why is there not a Recall for this matter for my VIN number. Toyota has other “engine coolant” recalls and I believe this one should be included! I am being charge almost 600$ for this repair!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11579922March 28, 2024
FUEL/PROPULSION SYSTEM
The engine maintenance required turned on at55k miles for the coolant bypass. After trying to get it repaired they had 500 on back order. Thousands of Rav 4’s are experiencing this with over $800 quote to repair , this cannot just be a basic issue this is bigger.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11579431March 26, 2024
UNKNOWN OR OTHER
Engine maintenance light on for coolant by pass valve
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11579598March 26, 2024
UNKNOWN OR OTHER
Engine Maintenance Required Alert popped up on my vehicle. It’s a 2019 RAV4 with barely 60k mileage on it that I bought new off the dealership back in 2019. They are charging me $800 to get the coolant bypass valve repaired, but this is a known issue that all RAV4’s are experiencing (regardless if it’s at 20k or 100k miles)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11578276March 19, 2024
UNKNOWN OR OTHER
On [XXX], I brought my car in for its 60,000 mile check up. Everything was marked in the green zone including the “coolant.” On [XXX], car brought back in due to message on the car stating “Engine Service Required.” I went to the dealer and the advisor Daniel already had an idea it was the coolant bypass valve was most likely leaking coolant. Per advisor, he stated he has seen this many times before for these types of car bought within this year always has this problem. Upon inspection, the advisor was correct and it was the coolant bypass valve leaking coolant and needing to be repaired. I had to pay $1,278.55 just to fix this in a low mileage car. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11577490March 14, 2024
ENGINE
Coolant Bypass Valve went out. Causes the car to overheat if coolant leaks from the valve. HVAC system will not properly work if valve is bad. This is a common problem and should be addressed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11575297March 4, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2019 Toyota Rav4. The contact stated while driving approximately 65 MPH, the "Engine Maintenance Required Please See Dealer" message was displayed. The contact stated that the vehicle was driving normally, however the message was intermittent. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the coolant bypass valve needed to be replaced. The dealer advised the contact that the failure was associated to DTC code: P26815; and that coolant was leaking into the engine. The vehicle was repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 47,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11575073March 2, 2024
ENGINE
"Engine Maintenance Required" message appears on dashboard for this model car is most likely need to replace coolant bypass valve. When researching what could be the problem, people of social media, car forums, etc. were all experiencing the same issue with the car. Coolant leaking in the engine can cause a combustion, overheating or stall in vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11574772February 29, 2024
STRUCTURE:BODY
The hinges on the rear power lift gate are tearing off of the vehicle. This is the second time they have failed. The first time I was told it was due to a manufacturing defect in the hinges, but now they (the Toyota dealership) are saying it is because the gate struts are not strong enough to support the door. Toyota is refusing to fix the issue calling it "wear and tear". The issue began when my car had around 45,000 miles. It now has 100,000 miles, but I started noticing the symptoms of the issue at 85,000 (the dealership "couldn't reproduce" at that time). The initial symptoms were the door giving a loud, long beep and refusing to open more than 3 inches or to close. Then, it started to thump as it closed. Sometimes it simply wouldn't open or close. Now, the door sits askew, with a large gap on one side as there is a significant tear in one hinge with a smaller tear on the other.. This is a safety issue because the hinges could break, causing the door to collapse on a person or fall off the car while in motion, with items in the rear of the vehicle also potentially flying out. The weak struts could also fail and collapse the door, causing injury. There are hundreds of similar complaints on Reddit and in RAV4 forums.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11574107February 26, 2024
ENGINE
Engine maintenance light turned on. Found out the engine coolant bypass valve needed to be replaced. Many other reported cases for make and model of this car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11574112February 26, 2024
ENGINE
"ENGINE MAINTENANCE REQUIRED, VISIT YOUR DEALER" Message came up on dash display. Took it to the dealership for diagnostic inspection. They informed me that the coolant bypass valve needed to be replaced. After much research, I found that this is a common occurance on newer model Rav 4s. If the component is not replaced, I was informed that it could cause overheating and other engine problems. Price to replace plus diagnostic check is around $650. I have read other complaints about this same issue on the NHTSA website. Will there be a recall issued on this component?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11573277February 22, 2024
STRUCTURE:BODY
The back hatch was misaligned and over time became unusable. Upon inspection from the body shop the hinge the keeps the hatch attached to the vehicle at the top had pulled lose- the power hatch had essentially pulled away from the frame causing the misalignment. The manager at the body shop did some investigation and found that this was an issue that resulted in a recall for the same RAV 4 for the 2013-2017 models but had yet to be applied to our model year. After contacting the toyota dealership it was confirmed that this has been an issue that they are seeing- in fact, after paying for the repairs (since toyota refused to do so)- the body shop manager said she has had another customer with the same problem in the last 48 hours. This is absolutely not related to any accident of any kind- there wasn't one- this is clearly a manufacturer's problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11573339February 22, 2024
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS, LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK
The contact owns a 2019 Toyota Rav4. The contact stated that while the vehicle was parked, the two brackets that connect the rear automatic door cracked three-quarters of the way horizontally. The contact stated that the door was jiggled in place to remain closed. The vehicle was taken to a body shop where it was determined that both rear hinges needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 68,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11572345February 16, 2024
UNKNOWN OR OTHER
The DCM failed. On 2/11/2024, a speaker was no longer working. On 2/15/2024, it was confirmed that the vehicle's microphone was not working. The vehicle was taken to a Toyota dealership on 2/16/2024. They confirmed that the speaker/microphone were not working. They identified a Toyota Service Bulletin for this issue, requiring DCM replacement at the cost of the consumer. Since there is a Toyota Service Bulletin, it seems that this is a known issue. Safety is at risk as the vehicle is no longer hands-free for communication. There were no warning signs of this failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571873February 14, 2024
ENGINE
Coolant bypass valve
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571702February 13, 2024
ENGINE
Engine cooling issues can cause the engine to overheat and cause a vehicle stall. The vehicle displays "Engine Maintenance Required Visit Your Dealer" when the AC is turned on, and has been confirmed by Arlington Toyota (Jacksonville, FL) dealer as a known issue to the coolant bypass valve with potential safety risks at 2:22pm Eastern on [XXX]. The service department stated that this is common, and the valve is either stuck open or closed, and should be replaced as soon as possible to avoid failure. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571383February 12, 2024
STRUCTURE:BODY
When it rains, I have a puddle of water in the footboard of my backseats in the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571200February 10, 2024
AIR BAGS, SEAT BELTS, UNKNOWN OR OTHER
The vehicle was totaled due to a front end collision. The air bags did not deploy, the seat belt did not lock and the emergency alert when in an accident did not work. The driver was trapped in vehicle and unable to get door open, the vehicle was going about 40-45 mph at the time of the collision and the driver was flung forward causing whiplash and a concussion.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11570993February 9, 2024
UNKNOWN OR OTHER, ENGINE
Coolant bypass valve is faulty. Everyone is having this issue, please please recall!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11564429January 9, 2024
UNKNOWN OR OTHER
Major insurance companies have been refusing to insure my car because my car was affected by the natural disasters before I purchased the car. This information was fraudulently withheld by the dealership at the time of my purchase. Thus, I would like to have full refunds equal to my purchase price and repair costs.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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