Toyota RAV4 Complaints (2015)

305 consumer complaints on file.

#11056675December 26, 2017
STRUCTURE:BODY
AFTER BEING PARKED IN CARPORT OVERNIGHT ON A WINTER NIGHT IN DEC 2017, I DROVE ONLY A COUPLE OF MILES DOWN THE I-15 FREEWAY IN UTAH BETWEEN SPANISH FORK AND SPRINGVILLE NO MORE THAN 60 MPH WHEN I HEARD A LOUD 'EXPLODING SOUND' ON THE TOP OF MY CAR OUTSIDE AND THEN 'TINKLING' NOISES FROM THE FRONT OF THE ROOF AREA TO THE BACK OF THE CAR. IT HAPPENED AT 0900 ON A COLD SUNDAY MORNING AND THE TRAFFIC WAS EXTREMELY LIGHT. THE NEAREST VEHICLES TO ME WERE AT LEAST 10 CAR LENGTHS AHEAD AND BEHIND ME AND THERE WERE NO VEHICLES ON EITHER SIDE OF ME. THERE WAS NO VISIBLE ROAD HAZARD AND NO ICE FALLING FROM ANYWHERE SINCE WE HAD HAD NO WINTER WEATHER OF ANY KIND SO FAR THAT SEASON. WHEN I WAS ABLE TO STOP AND EXAMINE THE DAMAGE, THERE WAS A GIANT HOLE IN THE MIDDLE OF MY MOON/SUN ROOF. IT HAD MYSTERIOUSLY EXPLODED WITH JAGGED EDGES JETTING UPWARDS WITH SHARDS OF SHATTERED GLASS LITTERING THE TOP OF MY CAR AND INSIDE ON THE MOON/SUN ROOF SLIDER INSIDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11055463December 19, 2017
UNKNOWN OR OTHER
SUNROOF EXPLODED WHILE DRIVING 45 MPH ON A ONE LANE COUNTRY ROAD - NO CAR WAS IN FRONT OF ME AT THE TIME. OCCURRED AT 11:00 AM AND OUTSIDE TEMPS WERE 43 DEGREES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11053796December 10, 2017
AIR BAGS, STRUCTURE:BODY
VEHICLE WAS MAKING A LEFT TURN, WHEN ANOTHER VEHICLE WENT THROUGH A 'RED' LIGHT AND HIT IT ON THE RIGHT FENDER. FENDER CAME OFF. OTHER VEHICLE HAD FRONT SMASHED IN AND AIRBAGS DEPLOYED. THE AIR BAGS DID NOT DEPLOY IN THE TOYOTA. DRIVER WAS WEARING SEATBELT, BUT LACK OF AIRBAG CAUSED DRIVERS ARM AND CHEST TO HIT STEERING WHEEL AND LEGS TO HIT OTHER COMPONENTS.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11052980December 7, 2017
ENGINE, STEERING, SERVICE BRAKES
TL* THE CONTACT OWNS A 2015 TOYOTA RAV4. WHILE DRIVING 20 MPH, THE KEY INDICATOR ILLUMINATED, THE STEERING WHEEL SEIZED, THE BRAKE PEDAL WAS DIFFICULT TO DEPRESS, AND THE ENGINE STALLED. THE VEHICLE WAS TAKEN TO DCH FREEHOLD TOYOTA (4268 U.S. 9 S, FREEHOLD, NJ 07728), BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND OPENED A CASE. THE FAILURE MILEAGE WAS APPROXIMATELY 73,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11046994November 17, 2017
SEAT BELTS
TAKATA RECALL - THE 3 SEAT BELTS IN THE BACK DO NOT LOCK WHILE IN MOTION. MY 6YR. SON IS CONSTANTLY SLIDING WHILE THE VEHICLE IS IN MOTION. IT OCCURS WHEN THE VEHICLE IS STATIONARY, IN MOTION, ON A CITY STREET OR HIGHWAY, TURNING, APPLYING THE BRAKES, ABRUPTLY SWAYING TO RIGHT OR LEFT TO AVOID COLLISION, ETC.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11040382October 27, 2017
UNKNOWN OR OTHER
THE CAR STARTED ON FIRE AS I WAITED FOR A PARKING SPACE IN A PARKING LOT.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11035829October 23, 2017
ELECTRICAL SYSTEM
THE CAR FAILS TO START AT TIMES WITH KEYLESS START I HAVE BEEN STRANDED IN UNSAFE SITUATION I HAVE BROUGHT IT TO THE ATTENTION OF FORT BEND TOYOTA WITH NO FIX FOR THE PROBLEM. THE PROBLEM HAS OCCURRED A NUMBER OF TIMES SINCE I BOUGHT THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035518October 22, 2017
SERVICE BRAKES
WHILE DRIVING THE CAR, THE BRAKES STARTED TO GRIND AROUND 27,500 MILES. I TOOK THE VEHICLE TO THE DEALER WHILE IT WAS STILL UNDER WARRANT. THE SERVICE AGENT TOLD ME THAT THE 2015 RAV4 HAD A DESIGN ISSUE WHERE THE BRAKES START TO GO BAD AROUND MY CURRENT MILLAGE OF ABOUT 27,900. HE ALSO SAID THAT THIS IS A KNOWN ISSUE AND IT IS NOT COVERED UNDER WARRANTY, NOR IS THERE A RECALL. HE TOLD ME THAT I NEED TO REPLACE THE BRAKES AT THE NEXT SERVICE. HE ALSO SAID THAT BECAUSE OF THE DESIGN ISSUE, HE IS OFFERING A DISCOUNT AT $290.00. IT SEAMS TO ME THAT A DESIGN ISSUE THAT CAUSES YOUR BRAKES TO GO BAD AROUND 28,000 MILES SHOULD NOT ONLY BE COVERED UNDER WARRANTY, BUT ALSO HAVE A RECALL ISSUED TO RESOLVE THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11030741October 1, 2017
AIR BAGS
WHEN I GOT INTO A CAR ACCIDENT MY AIRBAGS DIDN'T COME OUT.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11001268June 25, 2017
UNKNOWN OR OTHER
I WOULD LIKE YOU TO CONSIDER THE NAVIGATION SYSTEM AS A SAFETY DEVICE. TOYOTA SELLS VEHICLES WITH OUTDATED MAPS AND CHARGES OVER $200 FOR UPGRADES, WHICH DEALERS ARE RELUCTANT TO PROVIDE. I CONSIDER ACCURATE MAPS A SAFETY CONCERN AND I SUGGEST THAT MAP UPDATES SHOULD BE PROVIDED ON AT LEAST AN ANNUAL BASIS AT A NOMINAL (,$25) FEE. THE GARMIN POLICY WOULD BE A BENCHMARK. RIGHT NOW, MY GPS IS USELESS; CANNOT BE TRUSTED, AND MAY LEAD ME ASTRAY AS IT IS NOT CURRENT. TIS IS A SAFETY ITEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11000377June 21, 2017
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2015 TOYOTA RAV4. THE CONTACT STATED THAT THE HEADLIGHTS FAILED TO ILLUMINATE THE ROAD. THE VEHICLE WAS TAKEN TO FALMOUTH TOYOTA (LOCATED ON 290 MACARTHUR BLVD, BOURNE, MA 02532), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE, BUT DID NOT OFFER ANY ASSISTANCE. THE VIN AND FAILURE MILEAGE WERE UNKNOWN. UPDATED 08/24/17*LJ *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11000496June 21, 2017
VEHICLE SPEED CONTROL
I WAS PULLING IN A PARKING SPACE AT THE BACK OF THE BUILDING IN WHICH I WORKED. I TURNED RIGHT INTO MY SPACE GOING ABOUT IDLE SPEED. I TOOK MY FOOT OFF THE BRAKE TO MOVE INTO THE SPACE WHEN IT TOOK OFF AND WENT INTO THE BUILDING. I MISSED THE SENSOR BY A QUARTER OF AN INCH AND THE AIR BAGS DID NOT DEPLORE. I HAD THE BLACK BOX READ BY TOYOTA AND THEN THEY NEVER CALLED ME BACK TO EXPLAIN THE "BOOK" OF PAPERS THAT GAVE ALL SORTS OF INFORMATION WHICH I REALLY DON'T UNDERSTAND. AFTER ABOUT TWO OR THREE MONTHS IT HAPPENED AGAIN WHEN MY HUSBAND WAS DRIVING AND CAME TO A FOUR WAY STOP ON A CITY STREET. WHEN IT LET UP OFF THE BRAKE THE CAR TOOK OFF AND SINCE HE HAD ABOUT A HALF MILE OF STREET HE LET IT GO. IT TOOK HIM AT 40 MPH FOR THE WHOLE WAY. HE HAD TROUBLE WHEN HE HIT THE BRAKE TO MAKE IT STOP. HE HAD TO PUMP THEM SEVERAL TIMES. THIS CAR HAD DONE THIS 7 OR 8 TIMES TO US. WE TALKED TO THE DEALERSHIP AND BECAUSE IT WAS LEASED THEY COULDN'T HELP. SO WE HAVE KEPT THE CAR AND I DRIVE IT WITH MY HAND ON THE GEAR SHIFT AND WHEN PULLING INTO PARKING SPACES I KEEP MY FOOT ON THE BREAK AND SOMETIMES PUT IT INTO NEUTRAL. I FEEL THIS CAR IS VERY DEFECTIVE. TOYOTA HAS READ THE BLACK BOX TWICE AND NEVER GOT BACK TO US TO EXPLAIN IF THEY KNOW WHY THIS DOES THIS THE CRASH CAUSED 8000 TO THE CAR AND 16000 TO THE BUILDNG
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11000090June 19, 2017
UNKNOWN OR OTHER
WHEN USING AIR CONDITIONING MOLD ACCUMULATES ON THE CONDENSER DUE TO WATER NOT DRYING OUT AND THAT MOLD/MILDEW IS THEN BLOWN THRU VENTS WHEN TURNING AIR CONDITIONING ON AND I AM INHALING TOXIC MOLD. TOYOTA IS AWARE THEY'VE HAD THOUSANDS OF INTERNET COMPLAINTS AND AT DEAL ON HVAC AND REFUSE TO CALL IT A DEFECT DESPITE THE HEALTH HAZARD EFFECT. APPARENTLY CAMRY HAS CLASS ACTION LAW SUIT STARTED RE: THIS. I FEAR FOR MY HEALTH WITH THIS AND OTHERS IN MY CAR SMELL THIS AS WELL. THIS HAS BEEN ONGOING PROBLEM SINCE I PURCHASED CAR AND BCD AND FORTH TO DEALER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993265June 5, 2017
SERVICE BRAKES
TL* THE CONTACT OWNS A 2015 TOYOTA RAV4. WHILE DRIVING 30 MPH, THE BRAKES FAILED TO WORK WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (TOYOTA OF MANHATTAN; 645 11TH AVE, NEW YORK, NY 10036; (866) 386-5003) WHERE IT WAS DIAGNOSED THAT THE BRAKES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE RECURRED SEVERAL OTHER TIMES AFTER THE REPAIR. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER APPROXIMATELY THREE DIFFERENT TIMES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 4,500. ..UPDATED 07/24/17 *BF UPDATED 12/1/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10984400May 9, 2017
SERVICE BRAKES
THE BRAKE PEDAL WAS TOTALLY LOCKED (CAN'T PRESS DOWN AT ALL) WHEN I WAS DRIVING ON A CITY STREET AT 9:45AM ON 5/6/2017. I CAN'T SLOWDOWN MY CAR. I SWITCHED THE SHIFT FROM DRIVING TO PARKING, TURNED OFF THE CAR, THEN THE CAR STOPPED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10984483May 9, 2017
STEERING
THE STEERING MECHANISM ON THIS VEHICLE HAS FROZEN TWICE. THE DEALER COULD NOT REPLICATE SO SENT ON OUR WAY DESPITE THE FACT THAT THERE ARE RECALLS ON THIS MODEL TOYOTA. THE STEERING WHEEL LOCKED ON I-20 AND ON 5TH STREET BRIDGE. TURNING VEHICLE OFF AND RESTARTING IGNITION TEMPORARILY RESOLVES ISSUE. BOTH TIMES OCCURRED ON RELATIVELY STRAIGHT ROADS. I BELIEVE THERE IS A DEFECT IN ELECTRONIC STEERING SYSTEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983025May 2, 2017
UNKNOWN OR OTHER
UNINTENDED ACCELERATION WHILE IN DRIVEWAY WHICH CAUSED MY CAR TO CAREEN INTO A WOOD SHED AND MY HUSBAND'S CAR IN THE DRIVEWAY.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10971764April 10, 2017
VISIBILITY/WIPER, UNKNOWN OR OTHER
SUNROOF EXPLODED. DRIVING DOWN PAVED HIGHWAY. 51 DEGREES OUTSIDE. GLASS SHATTERED. NO ROCK OR OTHER OBJECT FOUND INSIDE THE CAR. WASHINGTON STATE PATROL ON SCENE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10970395April 4, 2017
UNKNOWN OR OTHER
I HAVE A MILDEW/MOLD SMELL COMING FROM MY AIR VENTS IN THE CABIN EVERY TIME I TURN ON MY CAR AIR CONDITIONING UNIT. STARTED AT 4000 MILES. WENT TO THE DEALER TO RESOLVE THIS ISSUE HOWEVER THEY WOULD NOT BE ABLE TO FIX IT. I'M NOT THE ONLY ONE WHO HAS THIS PROBLEM. MANY AC MOLD/MILDEW ISSUES WERE FOUND IN MANY RAV4 FORUM. EXPOSURE TO SUCH SMELLS AND MOLD IS EXTREMELY DANGEROUS AND CAN LEAD TO SICKNESS AND OTHER HEALTH RELATED ISSUES. TOYOTA HIT WITH CLASS ACTION WITH DEFECTIVE AC UNIT BEFORE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10958170March 2, 2017
STRUCTURE
CPSC:THE WIRING ON THE UNDERSIDE OF MY 2015 TOYOTA RAV4 THAT CONTROLS INFORMATION SENT TO THE TRANSMISSION WAS CHEWED THROUGH BY SQUIRRELS. THE CAR WAS LOCATED IN MY DRIVEWAY. IT CAME TO MY ATTENTION THAT WRAPPINGS AROUND THESE WIRES ARE NO LONGER RUBBER. *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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