Toyota RAV4 Complaints (2015)

305 consumer complaints on file.

#11296842January 3, 2020
UNKNOWN OR OTHER
TWO DOORS (FRONT DRIVER AND PASSENGER SIDE DOORS) NO LONG LOCK AND UNLOCK USING THE KEY FOB OR THE AUTOMATIC BUTTONS ON THE DRIVER SIDE DOOR. ACCORDING TO OUR MECHANIC, THIS IS A KNOWN ISSUE (THE LOCK ACTUATOR) WITH TOYOTAS, ESPECIALLY SUVS AROUND 2015 LIKE RAV4S AND HIGHLANDERS. ON A COUPLE OF OCCASIONS, THE DOOR LOCK ITSELF GOT STUCK AND I HAD TO FIDDLE WITH IT SIMPLE TO OPEN THE DOOR MANUALLY. SURPRISED THIS HASN'T BEEN RECALLED SINCE IT HAS THE POTENTIAL FOR A SAFETY HAZARD. COST TO REPAIR EACH DOOR'S ACTUATOR (BY MECHANIC) IS OVER $500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11296963January 3, 2020
STEERING
A CRACKING NOISE IS NOTICE WHEN TURNING THE STEERING WHEEL TO THE LEFT OR RIGHT, WHETHER STATIONARY OR IN MOTION. THE VEHICLE WAS CHECKED AT A TOYOTA DEALER AND RECOMMENDED TO REPLACE THE STEERING COLUMN MOTOR ASSEMBLY AND STEERING RACK ASSEMBLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11292509January 2, 2020
SUSPENSION
WHILE IN MOTION THE SUSPENSION MAKES LOTS OF NOISE, IT ALSO FEELS VERY FIRM AND YOU CAN FEEL THE BUMPS ON THE ROAD. IT ALSO MAKES CREECKING SOUNDS ON UNEVEN ROADS. AND WHILE DRIVING IT MAKES THE CAR FEEL UNSTABLE WHEN ON ROUGH ROADS BY LOSING SOME CONTROL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11281075November 19, 2019
UNKNOWN OR OTHER
DRIVING DOWN THE INTERSTATE WHEN THERE WAS A LOUD EXPLOSION. WHEN WE WERE ABLE TO STOP, WE SAW THAT OUR SUNROOF HAD EXPLODED. WE WERE VERY LUCKY THAT THE SHADE WAS CLOSED ON THE WINDOW. THERE WAS NOTHING AROUND US (VEHICLES, BRIDGES, ETC) TO CAUSE DEBRIS TO HIT THE SUNROOF TO CAUSE THE INCIDENT. THIS WAS AN EXTREMELY SCARY THING THAT I HAVE FOUND OUT IS NOT UNCOMMON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11280473November 16, 2019
UNKNOWN OR OTHER
WE WERE SIMPLY PULLING OUT OF OUR SUBDIVISION AND THE SUNROOF EXPLODED. IT WAS AROUND 6PM AND THE TEMPERATURE WAS ABOUT 28 DEGREES F.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11277552November 1, 2019
STRUCTURE:BODY:HOOD:HINGE AND ATTACHMENTS
TL* THE CONTACT OWNS A 2015 TOYOTA RAV4. WHILE DRIVING APPROXIMATELY 55 MPH, THE HOOD FLEW OPEN AND SMASHED THE WINDSHIELD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FAILURE RESULTED FROM AN IMPROPER WELDING OF THE HOOD STRIKER PLATE, WHICH CAUSED THE STRIKER PLATE TO FALL OFF. THE VEHICLE WAS TAKEN TO STEVE LANDERS TOYOTA (866-584-3934, LOCATED AT 10825 COLONEL GLENN RD, LITTLE ROCK, AR 72204) WHERE THE CONTACT WAS INFORMED TO CALL THE MANUFACTURER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT IT WAS NOT A KNOWN ISSUE. THE CONTACT WAS PROVIDED CASE NUMBER: 1910282935. THE VEHICLE WAS REPAIRED BY AN INDEPENDENT MECHANIC. THE FAILURE MILEAGE WAS APPROXIMATELY 86,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11268898October 16, 2019
SERVICE BRAKES, POWER TRAIN
WHEN FIRST DRIVING VEHICLE AFTER SITTING OVERNIGHT, BRAKES SQUEAK FOR THE FIRST ~5 MINUTES OF USE. WHEN ACCELERATING AFTER STARTING CAR FIRST THING AFTER SITTING OVERNIGHT ONTO CITY STREET, CAR'S TRANSMISSION AND RPM'S SKYROCKET OUT OF NOWHERE TO 4,000 - 5,000WHEN PULLING ONTO STREET WITH 35 MPH SPEED LIMIT. WHEN ACCELERATING ONTO HIGHWAY - USUALLY IN SPORT MODE - CAR'S RPM'S GO UP LIKE THEY SHOULD BUT TRANSMISSION DOES NOT DOWN SHIFT PROPERLY AND SEEMS TO GET STUCK AT 3,000 - 4,000 RPMS. CAR ONLY HAS 88,000 MILES ON IT AND TRANSMISSION SHOULD NOT BE SLIPPING ALREADY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11268940October 16, 2019
STEERING
TL* THE CONTACT'S GIRLFRIEND OWNS A 2015 TOYOTA RAV4. WHILE DRIVING AT A LOW RATE OF SPEED, THE POWER STEERING FAILED WITHOUT WARNING. THE CONTACT ALSO STATED THAT THE ELECTRICAL SYSTEM FAILED AND SEVERAL WARNING INDICATORS ILLUMINATED AFTER THE POWER STEERING FAILURE. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 15V144000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THERE WERE NO RECALLS ON THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 42,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11266927October 7, 2019
UNKNOWN OR OTHER
AIR CONDITIONING SMELLS LIKE MOLD OR MILDEW WHEN TURNING IT ON ALL THE TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258695September 28, 2019
ENGINE
PINK COOLANT KEPT DISAPPEARING. HAVE TO REFILL ONCE EVERY 6 MONTHS. FILL TO FULL AND 6 MONTHS LATER COOLANT WILL BE AT LOW LEVEL. CAR ONLY 4 YEARS OLD. IT HAD HAPPENED SINCE DAY 1.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11246595August 27, 2019
ELECTRICAL SYSTEM
I DROVE FOR A FEW SECONDS, LESS THAN A BLOCK OUT OF A PARKING LOT, ONTO A LOCAL STREET, WHEN MY 2015 RAV4 SUDDENLY SHUT DOWN AND SMOKE STARTING COMING OUT FROM UNDER THE HOOD. I TURNED THE STEERING WHEEL TO ROLL TO THE SIDE OF THE ROAD AND GET OUT OF THE WAY OF TRAFFIC, AND GOT OUT OF THE CAR TO WALK FAR AWAY. I SAW FLAMES UNDER THE FRONT OF THE CAR AND CALLED 911.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11244921August 19, 2019
EXTERIOR LIGHTING
HEAD LIGHTS ARE VERY LOW. CANNOT SEE ANYTHING ON THE ROAD IF THE STREET LIGHTS ARE NOT THERE. THERE IS NOT USE OF HEAD LIGHTS AS IT CANNOT BRING ANY VISIBILITY DURING NIGHT TIME WHICH MAKES NIGHT DRIVES NEARLY IMPOSSIBLE. I HAVE SHOWN THE VEHICLE TO TOYOTA SERVICE CENTER AND THEY SAID EVERYTHING IS GOOD AND HE CANNOT INCREASE THE INTENSITY OF LIGHT. HIGH BEAMS ARE WORKING FINE BUT CANNOT DRIVE IN THE CITY WHILE TURNING THEM ON. NOT SURE HOW TO SOLVE THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222686June 26, 2019
SERVICE BRAKES
BRAKES STARTED SQUEAKING. SERVICE PERSON INSPECTED AND SAID PADS AND ROTORS ARE FINE; UNABLE TO DETERMINE CAUSE. I RESEARCHED INTERNET AND FOUND THERE ARE MANY OWNERS COMPLAINING ABOUT THIS PROBLEM. NHSTA NEEDS TO ISSUE A RECALL BEFORE SOMEONE GETS SERIOUSLY INJURED FROM FAILING BRAKES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11220647June 17, 2019
SERVICE BRAKES
TL* THE CONTACT OWNS A 2015 TOYOTA RAV4. WHILE DRIVING VARIOUS SPEEDS, THE BRAKE PEDAL SEIZED WHEN IT WAS DEPRESSED AND THE ABS WARNING INDICATOR ILLUMINATED. THE CONTACT HAD TO TURN THE VEHICLE OFF AND ON FOR IT TO RESUME NORMAL OPERATION. THE VEHICLE WAS TAKEN TO KINGS TOYOTA (4700 FIELDS ERTEL RD, CINCINNATI, OH 45249, (513) 683-5440) TO BE DIAGNOSED, BUT NO FAILURE WAS FOUND. THE DEALER UPDATED THE ECM, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT HE WOULD NEED TO TAKE THE VEHICLE BACK TO THE DEALER FOR A SECOND DIAGNOSTIC TEST. THE FAILURE MILEAGE WAS APPROXIMATELY 61,372.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217264June 1, 2019
POWER TRAIN, UNKNOWN OR OTHER
THE POWER STICK SHIFT MOVES TO EASILY OUT OF GEAR. IT REQUIRES ONLY A LIGHT DEPRESSING OF THE BREAK TO DISENGAGE IT. ON MAY 17 2019, I HAD BEEN PARKED WITH THE CAR ON. I HAD DROPPED SOMETHING ON THE FLOOR AND WENT TO PICK IT UP. MY FOOT WAS LIGHTLY TOUCHING THE BREAK AS I BENT DOWN. THE BREAK WAS DEPRESSED JUST ENOUGH TO ALLOW MY SHOULDER OR BACK TO HIT THE STICK SHIFT AND PUSH IT INTO REVERSE. UNBENOUNCED TO ME, AS I WAS STILL BENDING OVER TO PICK SOMETHING UP, THE CAR WAS PUSHED INTO REVERSE AND MOVED BACKWARDS INTO TWO CARS BEHIND ME. THIS COULD HAVE BEEN A REALLY TRAGIC SITUATION HAD SOMEONE BEEN BEHIND ME IN THE PARKING LOT. OR WORSE, IF I HAD A CHILD IN THE CAR AND I HAD GOTTEN OUT TO GET SOMETHING FROM THE TRUNK AND THE CHILD JUMPED INTO THE DRIVERS SEAT. I AM NOT VERY TALL, AND SO A CHILD COULD EASILY DEPRESS THE BRAKE JUST ENOUGH TO RELEASE THE STICK SHIFT AND COULD HAVE RUN ME OVER. THERE SHOULD BE A SECONDARY RELEASE BUTTON ON ALL STICK SHIFTS OR THE BRAKE PEDDLE SHOULD NEED TO BE DEPRESSED ALL THE WAY. THIS INCIDENT DAMAGED THREE CARS. AND WHILE NOT MY FAULT AS IT WAS A DEFECT OR SAFTEY ISSUE WITH THE CAR, MY INSURANCE HAS NOW BEEN DINGED FOR IT. I HAVE REPORTED IT TO TOYOTA BUT THEY DO NOT SEEM TO CARE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11209907May 25, 2019
POWER TRAIN, UNKNOWN OR OTHER
WHINNING NOISE FROM REAR OF VEHICLE. HAPPENS IN ALL DRIVE MODES INCLUDING NEUTRAL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208738May 20, 2019
STEERING
TL* THE CONTACT OWNS A 2015 TOYOTA RAV4. WHEN THE VEHICLE WAS STARTED, AN UNKNOWN WARNING INDICATOR ILLUMINATED AND THE POWER STEERING FAILED. THE CONTACT STATED THAT IT WAS DIFFICULT TO STEER THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V144000 (STEERING). THE APPROXIMATE FAILURE MILEAGE WAS 72,720.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208494May 19, 2019
ELECTRICAL SYSTEM
GAS GUAGE AND ODOMETER WENT TO ZERO WHILE DRIVING. I HAD TO PULL OVER. IT FELT LIKE THE BLUETOOTH RADIO BUTTON GOT HOT. I TURNED OFF CAR AND WAITED, THEN ALL THE GAUGES CAME BACK ON. IS THERE A RECALL ON THE ELECTRICAL SYSTEM? I NEVER RECEIVED A LETTER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207960May 16, 2019
AIR BAGS:FRONTAL, AIR BAGS, STRUCTURE:BODY
FRONT END COLLISION- DIRECT HIT-2015 TOYOTO RAVE 4 -AIR BAGS DID NOT DEPLOY.CAR A HIT CAR B, CAR A GOING 50, HIT CAR B GOING 15 MPH. CAR B TOTALED
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11204933May 1, 2019
SERVICE BRAKES
TL* THE CONTACT OWNS A 2015 TOYOTA RAV4. WHEN THE BRAKE PEDAL WAS DEPRESSED. THE BRAKE PEDAL TRAVELED TWO INCHES ABOVE THE FLOORBOARD. THE VEHICLE WAS TAKEN TO JIM COLEMAN TOYOTA (10400 AUTO PARK AVE, BETHESDA, MD 20817), BUT WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER MULTIPLE TIMES FOR THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 45,000. THE VIN WAS NOT PROVIDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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