Toyota Highlander Complaints (2022)

234 consumer complaints on file.

#11664579June 3, 2025
POWER TRAIN
Experiencing erratic transmission shifts and jerking. Intermittent in nature.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662460May 21, 2025
SERVICE BRAKES
When applying the brakes at speeds less than 40 miles per hour, the car will surge forward at a point during braking process. This happens regularly but not every time brakes are applied. This is an issue as the car surges forward during braking.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11661699May 18, 2025
POWER TRAIN
This is regarding an issue with a 2022 Toyota Highlander with 79,668 miles at the dealership now waiting on a new transmission. On April 15, 2025, the vehicle was taken in to the dealership with whining noise and put on a diagnostic machine. Diagnosed as transmission. Took for second opinion at independent transmission company and stated the same issue. This vehicle is 4, 668 miles over warranty and we spoke with Toyota Brand Engagement and also district manager for this area. We are asking for help in replacement of this transmission costing over $10,000. Toyota was not willing to help in any way other than saying, "Sorry". We had to pay $5000 before the dealership would even order it. Now it has been three weeks and the transmission is still not at the dealership.We continue to make payments on a vehicle that is not even in service. I am seeing numerous incidents on the internet regarding Toyota's faulty transmissions. I am asking for a recall due to the issue of the age of the vehicle and the extreme expense of replacing a faulty transmission with no help from Toyota in any regard. This vehicle has been serviced as required and even transmission fluid change out per recommendation in Nov. 2024. There were never any warning lights that came on prior to failure. We took the vehicle into the service department within a few days of whining noise.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11661187May 15, 2025
POWER TRAIN
Vehicle is displaying a whining noise, especially when reaching 3rd gear / 35+ mph. Per mechnical review, it is the transmission failing. Only option is to replace the transmission. Similar to an issue already reported on similar models for both 2021 and 2022 Toyota Highlanders. No current recalls exist
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11658668May 3, 2025
SERVICE BRAKES
Car lunges forward while constant braking. Problem is not consistently repeatable and occurs at various speeds, road conditions, and weather conditions. It seems to be in the transition between regenerative braking and mechanical braking from the hybrid system. The car will coast for a brief moment while braking increasing the stopping distance and time required to come to a complete stop. We've noticed this issue since we bought the car
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11658405May 2, 2025
AIR BAGS, STRUCTURE:BODY, UNKNOWN OR OTHER
The component that failed is the roof rail clips that hold the roof rack to the vehicle (Toyota Service Bulletin T-SB-0040-24). The clips under the rail fail and cause water to leak into the headliner and down the A-pillars on both sides of the vehicle. It presents itself by causing water staining where the headliner meets the A-pillar cover. This issue presented itself in January of 2023, a few months after we bought the vehicle. Toyota Bountiful (Utah) tried to tell us that it is the sunroof drain lines that are clogged and required a $100 service to clear them which is an annual service. After some push back they found the problem with the roof rack clips. However, they only replaced the passenger side and neglected to repair both sides. April of 2025 the driverside failed and Toyota Bountiful once again confirmed that the driverside clips failed. This creates a danger to the front occupants of the vehicle by allowing a possible mold issue within the cabin. Secondly, it allows water into the front curtain airbags of the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11657006April 26, 2025
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
I was driving around a corner and the driver's door popped open into the ajar position (not fully open, just ajar) and safety alarms went off. Confirmed that the doors were locked at the time this happened.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654997April 16, 2025
EXTERIOR LIGHTING
This is a widespread issue of these models leaving the factory with their headlights aimed too high which is leading other drivers to flash their brights thinking the bright lights in the Highlander are on. This needs to be sent to Toyota as a safety recall!!!! It is unsafe for oncoming traffic!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11650706March 26, 2025
UNKNOWN OR OTHER
The power liftgate does not close. This is an intermittent problem that is increasing in frequency to the point that I can hear internal components in the strut that are failing. This was reported to Toyota within the warranty period, and they claim that parts are on backorder. It has been over three months, and the problem is still not corrected. Toyota appears to be refusing to honor its warranty on this vehicle. The concern is that this failure occurs during a road trip or in an inconvenient location leaving us stranded with no ability to move the vehicle or obtain assistance.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648263March 14, 2025
AIR BAGS, STRUCTURE:BODY, UNKNOWN OR OTHER
r 2022 Toyota Highlander was involved in a motor vehicle incident wherein the Vehicle Stability Control (VSC) and front airbags may not have functioned as expected.
Crash:
Yes
Fire:
No
Injuries:
4
Deaths:
0
#11642069February 11, 2025
POWER TRAIN
Internal failure (dealer indicated a bearing as cause) on transmission leading to entire transmission replacement required. Happened just outside warranty. Problem confirmed by dealership. Warning signs are whining/revving noise when accelerating (starts at about 20mph).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11635754January 13, 2025
EXTERIOR LIGHTING
All Toyota Highlanders with the LED projector headlights come from the factory with the lights aimed far too high.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11633596January 2, 2025
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
Drivers side mirror vibrates during car operation and limits visibility. This is extremely hazardous during lane changes on multiple lane roads. I have reached out to Toyota multiple times about a resolution but their continued response is that they are aware of the issue but do not seem to be concerned.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11632035December 22, 2024
SERVICE BRAKES
Sudden acceleration when applying the brakes. This has happened several times
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628602December 3, 2024
STRUCTURE:BODY:BUMPERS
The contact owns a 2022 Toyota Highlander. The contact received notification of NHTSA Campaign Number: 23V720000 (Structure). The contact stated that while driving 65 MPH, the contact heard an abnormal popping and dragging sound coming from the vehicle. The contact pulled over to the side of the road and inspected the vehicle. The contact stated that the driver’s side bumper had detached, and the passenger’s side bumper was hanging down. The front bumper was popped back into place and the contact continued to drive. The contact stated that while continuing to drive the bumper fully detached and ripped the covering under the vehicle. The vehicle was taken to a dealer where it was diagnosed that the upper and lower bumpers needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624202November 8, 2024
TIRES
The contact owns a 2022 Toyota Highlander. The contact received notification of NHTSA Campaign Number: 24V419000 (Tires); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving approximately 55 MPH, the TPMS warning light illuminated. The contact stated that the front passenger’s side wheel was deflating. The dealer was contacted. The manufacturer was made aware of the issue. The failure mileage was 33,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11621001October 21, 2024
STRUCTURE
The contact owns a 2022 Toyota Highlander. The contact received notification of NHTSA Campaign Number: 23V720000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that the front lower bumper cover had detached. Additionally, the contact stated while driving 60 MPH, the front lower bumper cover separated, flew underneath the vehicle and into traffic, causing the contact to temporarily lose control of the vehicle. The vehicle was taken to the local dealer, where the contact was informed that there was a cost for the repair of the front lower bumper prior to the recall repair. The contact declined to pay for the repair because it was a minor bump. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, but no assistance was provided. The failure mileage was approximately 7,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11620788October 19, 2024
SERVICE BRAKES
We have noticed that when we brake the vehicle, it intermittently LURCHES FORWARD very fast while you are breaking and trying to stop! This is extremely unsafe! We need to stop and brake and not go forward. It does this unexpectedly with no notice and does not always do it consistently but we have noticed it is getting worse and worse and we are worried we will hit another car in front or even a person because the car will not stop on time. When I looked online, this is a well known issue on Toyota Highlanders, especially hybrids like ours and Toyota has done nothing to fix this dangerous problem. They have even told car owners to drive slower but I can tell you it doesn’t seem to matter if I’m going 25 mph or faster or slower- the car gives no notice and goes FASTER while you are trying to stop!!!!! Please help us Toyota Highlander owners!!!! This car gives us no warning whatsoever. It is not consistent. But when it does this it is VERY scary!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617056September 28, 2024
SERVICE BRAKES
When braking the brakes will occasionally “quit”, causing unexpected acceleration. They kick back on if I stomp hard on the brake, causing the occupants to jolt forward. It could easily cause a collision if an unexpected vehicle or pedestrian were in the way, and could cause a rear end collision were I to have someone following close behind and hard brake unexpectedly. This has been reported to the dealership but they have been unable to replicate it. It happens intermittently, primarily when braking on a slight downhill slope. The issue has been since the vehicle was new. No warning lights or alerts activate inside.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616994September 28, 2024
AIR BAGS
On or about 9/22/24 I was driving on a parkway and was alerted by a high pitched alarm in the vehicle’s dashboard that the airbag had a malfunction and that the seatbelt was not engaged. I removed my seatbelt and clipped it back in but that did not stop the alarm. The vehicle continued to beep and say the airbag was malfunctioning. I made an appointment with Toyota service for 9/26/24 and when I arrived I was told they do not do diagnostic tests on Thursdays. They proceeded to give me a new appointment for today 9/28/24, and when I arrived they once again turned me away explaining that today was not a good day for a diagnostic. They mockingly told me that my vehicle warranty was about to expire. Furthermore, the Toyota has refused to fix the recall issue, and now is refusing to even run a diagnostic test to see what the problem is with the airbags. I am afraid the airbags will fail if I am in an accident. This is a very dangerous situation. Please help me!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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