Toyota Highlander Complaints (2006)

648 consumer complaints on file.

#10583775April 20, 2014
ENGINE, VEHICLE SPEED CONTROL
ENGINE SHUTDOWN AT 70MPH, ENGINE/HYBRID SYSTEM DID NOT RESPOND TO ACCELERATOR PEDAL OR CRUISE CONTROL - NO WARNING LIGHTS. WAS ABLE TO COAST TO SIDE OF FREEWAY SAFELY. I TURNED OFF IGNITION AND RESTARTED THE CAR, VEHICLE RAN FLAWLESSLY AFTERWARDS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578824April 10, 2014
SERVICE BRAKES, VEHICLE SPEED CONTROL
IN NOVEMBER, 2013, THE VSC SYSTEM WARNING LIGHT AND SEVERAL OTHER LIGHTS ("ABS")CAME ON IN THE CAR. A WARNING NOISE REMAINS ON AT ALL TIMES SINCE THEN...THE SAME SOUND THAT COMES ON IF YOU FAIL TO FASTEN YOUR SEAT BELT. THE DEALERSHIP TESTED THE SYSTEM AND DETERMINED IT NEEDS A NEW BRAKE ACTUATOR PART WHICH WITH LABOR COMES TO OVER $2,000.00. I FILED COMPLAINTS WITH TOYOTA AND OTHER NATIONAL GROUPS TO NO AVAIL. I RECENTLY WAS NOTIFIED OF ANOTHER TOYOTA RECALL AND CAME ON THIS SITE AND DISCOVERED AN IDENTICAL INCIDENT (NHTSA ID NUMBER:10562656.) PLEASE INVESTIGATE THIS MATTER AND ADVISE OF THE FINDINGS AS IT APPARENTLY IS A GROWING ISSUE AND RISK EXPERIENCED AND DOCUMENTED BY OWNERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578498April 9, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2006 TOYOTA HIGHLANDER. THE CONTACT STATED THAT THE PASSENGERS SIDE AIR BAG MALFUNCTIONED. THE AIR BAG LIGHT WAS NOT ILLUMINATED WHEN THERE WAS A PASSENGER IN THE SEAT. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THE SIGNAL WAS BROKEN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10577362April 4, 2014
STEERING
STARTED VEHICLE, POWER STEERING FAULT INDICATOR CAME ON. NO POWER STEERING. DOES STEER WHILE IN MOTION BUT EXTREMELY HARD TO TURN, IMPOSSIBLE WHILE STANDING STILL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575741March 30, 2014
STEERING
I JUST BOUGHT THE CAR 2 WEEKS AGO (3/17/14) AND IT HAS BEEN DRIVEN FOR 500 MILES WITHOUT ANY INCIDENT. LAST NIGHT I PARKED IN MY USUAL SPOT ACROSS THE ROAD FROM MY HOUSE. ON THE MORNING OF SUNDAY (3/30/14) I WENT TO TURN ON MY CAR AND I NOTICE A P/S RED LIGHT CAME ON AND DID A QUICK SEARCH ON THE INTERNET AND REALIZED IT WAS MY POWER STEERING FAILING. DID A QUICK TEST, CONFIRMED THAT MY STEERING WHEEL WAS DIFFICULT TO TURN. I DID SOME FURTHER RESEARCH ON THE INTERNET AND REALIZE THIS IS A COMMON PROBLEM WITH HIGHLAND HYBRID AND THERE WAS ALREADY A NHTSA ACTION (PE06055) FILED PREVIOUSLY BUT HAD NO CONCLUSION. I WANT TO MAKE SURE THAT THIS PROBLEM WAS BROUGHT UP AGAIN, THAT IT HASN'T GONE AWAY, IT IS DANGEROUS AND I HAVE SEEN NUMEROUS WEB BLOG ABOUT THIS: HTTP://WWW.GREENHYBRID.COM/DISCUSS/F12/2006-HCH-LOST-POWER-STEERING-BRIEFLY-25044/ HTTP://ANSWERS.EDMUNDS.COM/QUESTION-POWER-STEERING-FAILURE-ON-2006-HIGHLANDER-HYBRID-9455.ASPX IT IS ABSURD THAT TOYOTA REFUSE TO DO ANYTHING ABOUT A BAD QUALITY PRODUCT THEY PRODUCE. IF THEY DON'T WANT TO RECALL, AT LEAST FIX THE ONE THAT ACTUALLY EXPERIENCE THE PROBLEM RATHER THEN HAVE PEOPLE SHELLING OUT THEIR MONEY (ON TOP OF WHAT THEY ALREADY PAID TO PURCHASE THE CAR) TO FIX A PROBLEM THAT TOYOTA CREATED IN THE OUTSET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10564513February 15, 2014
VISIBILITY/WIPER
THE DRIVER SIDE SUN VISOR FALLS DOWN AND BLOCKS MY VIEW OF THE ROAD. THE VISOR WILL NOT STAY IN POSITION. IT IS TOO HEAVY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10562656February 3, 2014
SERVICE BRAKES, VEHICLE SPEED CONTROL
IN OCTOBER 2013 I HAD A "CHECK VSC SYSTEM" WARNING LIGHT. UPON TAKING IT TO THE DEALERSHIP, THEY SAID IT WAS DUE TO THE BATTERY AND REPLACED IT AND THE WARNING LIGHT WENT AWAY. HOWEVER, OVER THE NEXT FEW MONTHS, WE STARTED NOTICING A "SQUEAKING" SOUND COMING FROM THE AREA UNDERNEATH THE FRONT OF THE CAR WHEN THE CAR WAS IN DRIVE BUT THE BRAKES WERE APPLIED. YESTERDAY, THE SAME "CHECK VSC SYSTEM" WARNING POPPED UP, ONLY NOW IT WAS ACCOMPANIED BY A NUMBER OF OTHER LIGHTS ON THE DASH, INCLUDING "ABS" "BRAKE" THE "TIRE PRESSURE (!)" AND ONE OTHER LIGHT ON THE LEFT SIDE TO THE UPPER RIGHT OF THE "READY" TEXT. THE DEALER HAS JUST TOLD ME THERE WERE TWO COMPUTER CODES, ONE IS C1241. THEY SAID THE PREVIOUS DEALER DID NOT DIG DEEP ENOUGH INTO THE ISSUE IN OCTOBER, AND THAT THE BRAKING SYSTEM WAS NOT GETTING ENOUGH PRESSURE. THE BRAKE ACTUATOR NEEDS REPLACEMENT, THE PART IS $1,800 AND WITH LABOR AND TAXES THE BILL COMES TO OVER $2,400. BASED ON OTHER RESEARCH I HAVE DONE TODAY THIS SEEMS TO BE A GROWING ISSUE THAT MANY OWNERS ARE FACING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10562384January 31, 2014
STRUCTURE:BODY:ROOF AND PILLARS
WHILE DRIVING DOWN THE ROAD, WITH SUNROOF, SUNSHADE AND WINDOWS AND DOORS CLOSED, THE SUN ROOF AND SUNSHADE WAS RIPPED OUT OF THE CAR. THE PIECES WENT FLYING INTO THE ROAD AND SIDE OF THE ROAD BEHIND ME. THANKFULLY NOT HITTING OTHER CARS. WE HAD NO NOTIFICATION OF A RECALL, OR PROBLEM WITH SUNROOF UNIT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10561815January 28, 2014
VISIBILITY/WIPER
DRIVE SIDE VISOR WILL NOT STAY IN POSITION. WHEN I WANT IT DOWN TO BLOCK THE SUN FROM MY EYES, IT HANGS IN THE MIDDLE AND WON'T STAY UP AGAINST THE WINDOW, IMPAIRING VISIBILITY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10560484January 18, 2014
VEHICLE SPEED CONTROL
I WAS TURNING RIGHT AT AN INTERSECTION WHEN A WOMAN WALKING HER DOG BEGAN CROSSING THE STREET. I SLAMMED ON THE BRAKES TO AVOID HER AND THE CAR SUDDENLY ACCELERATED SOUNDLESSLY FORWARD (CAR IS HYBRID BUT PRESSING ACCIDENTALLY ON THE GAS PEDAL WITH FORCE WOULD HAVE CAUSED REVVING NOISE) AND I COULD NOT CONTROL IT.. I RAN OVER THE WOMAN'S FOOT AND ALSO HER DOGS FEET. I DROVE THE CAR UP OVER A CURB WHICH RESULTING IN A FLAT TIRE TO GET THE CAR TO STOP. THERE WAS NO INJURY TO THE CAR OR MYSELF. THE WOMAN WAS TAKEN TO THE HOSPITAL BUT HAD NO BROKEN BONES. THE DOG HAD BRUISING AND DISCOMFORT BUT NO SERIOUS INJURIES EITHER. TOOK THE CAR TO A TOYOTA DEALERSHIP AND THEY COULD FIND NO ALERTS, WARNINGS, OR ANYTHING WRONG WITH IT THAT COULD HAVE CAUSED IT TO ACCELERATE UNINTENTIONALLY. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10553576November 24, 2013
VEHICLE SPEED CONTROL, FUEL/PROPULSION SYSTEM, ENGINE
THE CASE WAS STOPPED AND PLACED IN PARKING WHEN THE VEHICLE STARTED MOVING FORWARD AT ABOUT 3 MPH. I ALMOST HIT A CAR 5 FEET IN FRONT OF ME(AT THE TIME I PLACED THE HIGHLANDER IN PARKING GEAR) AND IT ENDED 6 INCHES AWAY FROM THE CAR IN THE FRONT. I HAD TO STEP ON THE BRAKE SHIFT GEARS FROM PARKING TO DRIVE. SHIFT AGAIN TO PARKING AND WHILE KEEPING THE BRAKES ON I PRESSED ON THE PARKING BRAKE AND TURNED THE CAR OFF. THERE WAS NO INCLINE IN THE STREET OR ANY DECLINE OBSERVABLE THAT COULD HAVE CAUSED THE ORIGINAL FAILURE. MY WIFE AND MY 1 YEAR OLD CHILD WERE INSIDE THE CAR WHEN THIS HAPPENED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10549181October 23, 2013
HYBRID PROPULSION SYSTEM: INVERTER
TL* THE CONTACT OWNS A 2006 TOYOTA HIGHLANDER HYBRID. THE CONTACT WAS DRIVING APPROXIMATELY 65 MPH WHEN THE HYBRID INVERTER FAILED. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.-
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10545190September 24, 2013
ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES
AS I PULLED OUT OF THE PARKING LOT OF A HOTEL THE CHECK VCS SYSTEM, CHECK HYBRID SYSTEM, CHECK AWD SYSTEM WARNINGS BEGAN TO ILLUMINATE AND ALTERNATE. THE MASTER WARNING LIGHT, SLIP INDICATOR LIGHT, CHECK ENGINE WARNING LIGHT AND THE ELECTRONICALLY CONTROLLED BRAKE SYSTEM WARNING LIGHT WERE ALL ILLUMINATED AS WELL. THE CAR WOULD DRIVE, HOWEVER, THE POWER STEERING AND ABS WERE NOT WORKING. I WAS ABLE TO DRIVE THE CAR TO THE CLOSEST TOYOTA DEALERSHIP. I WAS ORIGINALLY TOLD THAT THE CAR SIMPLY NEEDED A NEW BATTERY. ONCE THE BATTERY WAS REPLACED, I WAS TOLD THAT THE ECU FOR THE ABS SYSTEM HAD DIED AND WOULD NEED TO BE REPLACED AT THE COST OF $2000. WHEN I MENTIONED THE RECALL AND THE FACT THAT THE SYMPTOMS WERE DIRECTLY IN LINE WITH THE RECALL NOTICE FOR THE IMP I WAS TOLD THAT WHILE MY VIN FELL UNDER THE BOJ RECALL, THE SPECIFIC SERIAL # OF MY IMP DID NOT. I WAS ALSO TOLD THAT THIS WAS NOT THE PROBLEM MY CAR WAS HAVING. WHEN I ASKED WHETHER THE SERIAL NUMBERS OF THE D1M RECALL WERE CHECKED I WAS TOLD THIS WAS AN "INTERIM RECALL" AND THAT THEY WERE NOT AUTHORIZED TO DO REPAIRS ON THIS ONE YET SO THEY COULDN'T CHECK. RESEARCH HAS INDICATED THAT AN IMP FAILURE CAN CAUSE AND ECU FAILURE. FURTHERMORE, AN ECU FAILURE WOULD NOT HAVE CAUSED THE SYSTEM TO GO INTO FAIL SAFE MODE AS IT DID. I HAVE A TOYOTA CASE #, BUT THEY HAVE TOLD ME THERE IS NOTHING THEY CAN DO. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10544680September 20, 2013
ENGINE, POWER TRAIN
MY WIFE WAS DRIVING THE CAR HOME AFTER GROCERY SHOPPING AND THE CAR JUST QUIT. SHE COASTED TO THE SIDE OF THE ROAD AND CALLED ME. I ARRIVED AND TRIED TO START THE CAR WITH NO LUCK. FINALLY CALLED A TOW TRUCK AND HAD IT TOWED TO THE TOYOTA DEALER. THEY INSPECTED THE CAR ON TUESDAY (SEP 17,2013) AND SAID THE INVERTER WAS BAD AND THAT A REPLACEMENT WOULD BE $8,500. I ASKED THEM TO CHECK RECALLS ETC... WITH THE REGIONAL REP. THEY ARE AWAITING A SMALL PART TO SEE IF THAT WILL CAUSE THE INVERTER TO WORK PROPERLY. MY BIGGEST CONCERN WAS THE CAR JUST QUIT WITHOUT WARNING WHILE DRIVING DOWN THE ROAD! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10542910September 10, 2013
SERVICE BRAKES
LOUD SQUEAKY NOISE FROM ABS ACTUATOR EVERY TIME BRAKE PEDAL DEPRESSED. WAS TOLD $2,000+ TO FIX AND NOW I HEAR IT IS A VERY COMMON PROBLEM WITH MY VEHICLE. TIME FOR A RECALL! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10542757September 9, 2013
VISIBILITY/WIPER
WHILE DRIVING THE DRIVERS SIDE SUN VISOR WILL NOT STAY UP AND DROPS DOWN UNEXPECTEDLY BLOCKING VISION AHEAD, VERY DANGEROUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10537459August 27, 2013
ELECTRICAL SYSTEM
VEHICLE DIED WHILE GOING DOWN STREET. HAD TO BE PUSHED OUT OF ROADWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10537610August 27, 2013
ENGINE, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
MY WIFE WAS BACKING OUT OF OUR DRIVEWAY WHEN THE CAR SUDDENLY LOST POWER TO THE WHEELS AND ALL OF THE WARNING LIGHTS CAME ON. SHE WAS UNABLE TO MOVE THE CAR FORWARD OR BACKWARD TO GET THE CAR OUT OF THE LANE OF TRAFFIC. WE GOT THE CAR TOWED TO THE LOCAL TOYOTA DEALERSHIP. THEY INFORMED US THAT THE INVERTER WAS BAD AND WE NEEDED A NEW ONE. WE HAD RECEIVED A RECALL NOTICE ABOUT REPLACING AN "INTELLIGENT POWER MODULE" AND HAD THE REPAIRS DONE JAN 9TH 2013. THE REPAIR SHOP HAS SAID THAT THE REPLACED PART IS WORKING AND THAT IT IS THE INVERTER ITSELF THAT HAS GONE BAD. I HAVE SEEN MANY OTHER COMPLAINTS ABOUT THIS PROBLEM ONLINE. I AM JUST THANKFUL THAT SHE WASN'T GOING HIGHWAY SPEED WITH OUR CHILD IN THE CAR WHEN SHE LOST POWER. THAT COULD HAVE BEEN VERY DANGEROUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10536764August 22, 2013
SERVICE BRAKES, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
WHILE DRIVING THE VEHICLE AT APPROX. 60 MILES PER HOUR THE BRAKE LIGHT AND VCS SYSTEM LIGHT CAME ON. THE WARNING LIGHT ALSO WENT ON. IN ACCORDANCE WITH THE OWNER'S MANUAL, I TOOK THE CAR TO AN AUTHORIZED TOYOTA DEALERSHIP. ACCORDING TO THE AUTOMOBILE STATUS REPORT, THE ABS-HYDRAULIC CONTROL ASSEMBLY: WITH ECU MUST BE REPLACED. ACCORDING TO COMPLAINTS I RESEARCHED ON-LINE, SEVERAL COMPLAINTS HAVE BEEN DOCUMENTED RELATING TO THIS MAKE, MODEL AND ABS SYSTEM. I FILED AN INCIDENT WITH TOYOTA (REFERENCE NUMBER: [XXX]). THE INTAKE REPRESENTATIVE WHO CHECKED WITH THE DEALERSHIP SAID THIS WASN'T A RECALL ITEM AND NO SUPPORT WAS AVAILABLE TO EXTEND THE WARRANTY ON THE PART. SHE CONFIRMED THAT THE SERVICE DEPARTMENT STATED THAT THERE WAS NO DEFECT IN THE WORKMANSHIP. I ASKED [XXX] (THE PERSON I SPOKE TO) IF I COULD TAKE THE VEHICLE FOR A SECOND OPINION RELATING TO THE ABS PART. I ALSO ASKED FOR VERIFICATION THAT THE SERVICE DEPARTMENT ACTUALLY CHECKED THE PART FOR A DEFECT OR IS QUALIFIED TO DETERMINE IF IN FACT IT IS A MANUFACTURERS' DEFECT. THE DEALERSHIP QUOTED THAT THE ABS PART; BRAKE FLUSH/FLUID EXCHANGE/BF; ENGINE AIR FILTER REPLACEMENT;A/C SERVICE-ACS; COOLANT FLUSH (PREMIUM)-CF; AND FUEL INJECTION SERVICE WOULD COST $2,250. I ALSO ASKED THE TOYOTA CUSTOMER SERVICE REPRESENTATIVE WHAT THE BATTERY EXPECTANCY ON THE CAR IS AND WHETHER THE MANUFACTURER OFFERS ANY SUPPORT IN TERMS OF THE COSTS. I WAS TOLD BY THE DEALERSHIP THAT THE BATTERY CAN COST $5,000.00 TO REPLACE BUT THE MANUFACTURER MAY OFFER SOME SUPPORT. I WOULD APPRECIATE YOUR ASSISTANCE, RESEARCH AND FILLING OF THIS COMPLAINT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535727August 16, 2013
VISIBILITY/WIPER
DRIVER'S SIDE SUN VISOR UNEXPECTEDLY DROPPED DOWN. OCCURRED WHILE DRIVING, DANGEROUSLY OBSCURING VISIBILITY. HAVE NOT BEEN ABLE TO REMEDY, IT JUST HANGS DOWN. EITHER HAVE TO DUCK DOWN WHILE DRIVING TO SEE OR HOLD UP VISOR WITH HAND THAT SHOULD BE ON STEERING WHEEL. HAVE GATHERED A NUMBER OF QUOTES TO REPAIR RANGING FROM $236 TO $425. RIDICULOUSLY EXPENSIVE TO REPAIR, AND I BELIEVE, SHOULD BE A RECALL ITEM AS I LEARNED THROUGH RESEARCH, IT IS A VERY COMMON PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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