Toyota Highlander Complaints (2006)

648 consumer complaints on file.

#10702733March 30, 2015
VEHICLE SPEED CONTROL, SERVICE BRAKES, EQUIPMENT ADAPTIVE/MOBILITY
AFTER AN SYNTHETIC OIL CHANGE AND REAR BRAKE JOB AT FIRESTONE A FEW DAYS EARLIER IN ATLANTA, I WAS DRIVING ALONG AND MY CHECK VSC SYSTEM LIGHT CAME ON. I THEN TOOK IT BACK TO FIRESTONE AND THEY PUT IT ON THE COMPUTER AND THERE WERE NO CODES; SUBSEQUENTLY THEY SUGGESTED THAT I TAKE IT TO THE DEALER FOR DIAGNOSIS. THE DIAGNOSIS AT THE DEALER REVEALED THAT I NEEDED A NEW ABS ACCUMULATOR AND THIS COULD BE REPAIRED FOR $3,118. I WAS NOT INTERESTED IN SPENDING THIS AMOUNT SINCE THE PART HAS A KNOW DESIGN MANUFACTURERS DEFECT. I DECIDED TO DO SOME RESEARCH ON CLEARING THE CHECK VSC SYSTEM LIGHT AND FOLLOWED THE INSTRUCTIONS AND THE CODE CLEARED FOR ABOUT 9 DAYS AND REAPPEARED ON YESTERDAY FOR SOME REASON. WHAT CAN I DO? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10702221March 27, 2015
ELECTRICAL SYSTEM
I HAD CLOSED THE WINDOWS TO DISCOVER THE REAR PASSENGER SIDE WINDOW WAS STUCK IN THE DOWN POSITION. I HAD WRITTEN TO TOYOTA REGARDING THIS ON 08/29/2012 THEIR RESPONSE -THEY HAD NO DATA TO SHARE ON WHAT COMPLAINTS THEY RECEIVE TO PROVIDE TO THE PUBLIC AS THAT IS PROPRIETARY. TOYOTA SENT IT TO THEIR NATIONAL HEADQUARTERS, GIVING ME A FILE #. THE WINDOW IS NOW STUCK AGAIN. AND HAPPENED ANOTHER TIME SINCE 08/28/2012 I JUST SEARCHED TOYOTA POWER WINDOW CONTROLS, THERE IS A RECALL, DATED ANNOUNCED OCTOBER 10, 2012, THEY ARE SAYING CERTAIN MODELS 2007-2009 HIGHLAND AND MORE. IF TOYOTA DID SEND MY COMPLAINT TO THEIR HEADQUARTERS A MONTH AND A HALF EARLIER, THEY SHOULD HAVE CHECKED THEIR RECORDS, THIS HAS HAPPENED TO OTHER 2006 HIGHLANDERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10702210March 27, 2015
ELECTRONIC STABILITY CONTROL (ESC)
I WAS BACKING OUT OF MY DRIVEWAY, STOPPED WAITED FOR TRAFFIC,BACKED UP, GOT STUCK ON A SMALL PILE OF SNOW, LEFT REAR TIRE STARTED TO SPIN I PULLED FORWARD AND BACK AGAIN THE TRACTION LIGHT CAME ON, HAD NO TRACTION. IT HAPPENED AGAIN, BACKING OUT OF MY DRIVEWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694664March 16, 2015
SERVICE BRAKES
LIGTHS CAME ON FOR ABS AND BRAKE WHILE TRYING TO STOP VEHICLE. TOYOTA DEALER HERE IN FLORIDA WANTS TO REPLACE ACTUATOR BRAKING SYSTEM AT MY COST $ 2,850 INCLUDING LABOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10693835March 12, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2006 TOYOTA HIGHLANDER HYBRID. THE CONTACT DISCOVERED THAT THE PASSENGER SIDE HEADLIGHT LENS AND HIGH BEAM BULB MELTED. AS A RESULT, THE HIGH BEAM LIGHTS WERE INOPERABLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FAILURE WAS DUE TO EXCESSIVE ELECTRICAL POWER TRAVELING TO THE HEADLIGHT ASSEMBLY AND THE LIGHT ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 126,250.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10684319February 19, 2015
SERVICE BRAKES
WHILE DRIVING THE CAR, THE BRAKES FAILED. I WAS ABLE TO STOP THE CAR WITHOUT AN ACCIDENT, BUT IT HAD TO BE TOWED. THE REPAIR SHOP FOUND THE MASTER CYLINDER HAD FAILED. PER TOYOTA, THE VIN # FOR THE CAR IS NOT IN THE "BATCH" INVOLVED IN A RECALL IN 2010 INVOLVING THE MASTER CYLINDERS FOR HIGHLANDERS, AND THEY REFUSE TO HONOR THE RECALL FOR THIS CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10670837January 7, 2015
SERVICE BRAKES, VEHICLE SPEED CONTROL
WAS DRIVING IN TRAFFIC WHEN AN ALARM SOUNDED AND SEVERAL DASHBOARD LIGHTS LIT UP. CENTER DISPLAY SAID "CHECK VSC SYSTEM". I TOOK IT TO THE DEALER WHO SAID THE ABS MODULE NEEDS TO BE REPLACED AT A COST $2,800. OTHER THAN A VIBRATION UNDER THE HOOD WHILE SLOWING DOWN THE CAR APPEARS TO BE OPERATING NORMALLY. THE ABS WARNING LIGHT IS ON WHICH LEADS ME TO BELIEVE THE ABS MAYBE DISABLED. I WAS ABLE TO RUN A VSC DIAGNOSTIC AND PULLED CODE 45. GIVEN THE NUMBER OF REPORTED INCIDENTS FOR THIS FAILURE IT APPEARS TO BE A WIDE SPREAD PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10668836December 29, 2014
SERVICE BRAKES
WHILE TRAVELING ON A MOUNTAIN HIGHWAY MY TOYOTA HIGHLANDER STARTED MAKING AN EXTREMELY LOUD SQUEALING NOISE FROM UNDERNEATH THE DASH. ALL OF THE WARNING LIGHTS ON THE DASH CAME ON AND REMAINED ON. I LOST BRAKING POWER AND PEDAL WENT EXTREMELY HARD. VEHICLE BRAKES LOCKED UP WHILE GOING DOWNHILL AND VEHICLE SPUN OUT OF CONTROL. ALMOST HIT AN ONCOMING VEHICLE COMING FROM THE OPPOSITE DIRECTION. BRAKES HAVE BEEN MALFUNCTIONING SINCE, VEHICLE IS CURRENTLY NOT BEING DRIVEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10667669December 22, 2014
AIR BAGS
I SWERVED TO AVOID A DEER AND HIT A CONCRETE ABUTMENT ON THE SIDE OF THE ROAD. THE TOYOTA HIGHLANDER WAS TOTALED .THE HIGHLANDER AIRBAG DID NOT WORK PROPERLY; I HIT THE STEERING WHEEL COLUMN VERY HARD AND RECEIVED A CONCUSSION. ALSO A DAMAGED DISK IN MY NECK, WHIPLASH, CHEST CONTUSIONS, AND FACIAL ABRASIONS. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10664871December 17, 2014
ENGINE
DRIVING DOWN THE ROAD AT NORMAL SPEED, I NOTICED THE CAR OVERHEATING. THIS HAD NEVER HAPPENED. PULLING INTO A 70 YEAR OLD SERVICE CENTER IN CRANSTON, RHODE ISLAND, I LEFT THE CAR WITH RELIABLE SERVICE PEOPLE AND THEY CHECKED IT OUT. IT SEEMS THAT THE BOLTS HAD COME LOOSE FROM THE ENGINE AND FLUID WAS GOING INTO THE PISTONS,THEY REPORTED TO ME THAT THE THREADS IN THE ENGINE WERE FAULTY, I THINK THEY SAID ALUMINUM, AND THEY SHOULD HAVE BEEN METAL. I AM NOT MECHANICALLY INCLINED SO I DON'T UNDERSTAND THE WHOLE PROBLEM. THEY SAID THAT THE ENGINE HEAD WAS NOT SECURE AND THIS HAS HAPPENED TO OTHER TOYOTA ENGINES. ANYWAY, AT 70 YRS OLD, IT TOOK ALL THE MONEY I HAD TO REPAIR IT AND THEY INSISTED THAT I LOOK FOR A RECALL, BECAUSE THAT SHOULD HAVE NEVER HAPPENED. $1842.00 LATER, THE CAR IS RUNNING LIKE IT SHOULD NOW. IF TOYOTA DOESN'T TAKE CARE OF ME, I WILL SPEND THE REST OF MY LIFE SPREADING THE WORD. I WILL START AT THE RHODE ISLAND DEALERS, GO ON LINE AND CONTACT ALL THE PROPER AREAS. THIS SHOULD NOT HAVE HAPPENED TO MY TOYOTA.THIS IS THE CAR THAT THEY ADVERTISE WILL LAST 265000 MILES IF MAINTAINED PROPERLY. I BOUGHT THE CAR AT EARL STEWART TOYOTA IN LAKE PARK, FLORIDA. [XXX] TOLD ME HE WAS SORRY THAT THIS HAPPENED, TO REPORT IT TO TOYOTA. MY WIFE PASSED AWAY AND IT MOVED BACK TO MY HOME STATE IN RHODE ISLAND. THE CAR WAS MAINTAINED BY TOYOTA ALWAYS THRU MY WARRANTY. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10660556November 24, 2014
EXTERIOR LIGHTING
I AM IN THE MILITARY AND HAD MY CAR IN STORAGE FROM 2008-2012 WHILE STATIONED OVERSEAS. I JUST TOOK MY CAR IN FOR THE 60,000 MILE SERVICE AND WAS TOLD MY HEADLIGHT COVER WAS FOGGY. WHEN I GOT HOME AFTER PICKING UP MY CAR I HAD NOTICED THERE WHERE TWO BURN MARKS THAT HAD MELTED THE PLASTIC HEADLIGHT COVERS WHERE THE HIGH-BEAM LIGHTS ARE. I HAD CALLED TOYOTA HEADQUARTERS AND THEY REFERRED ME TO THE HAWAII DEALERSHIP SINCE THEY COULD NOT LOCATE MY VIN NUMBER. I CALLED THE HAWAII DEALERSHIP, AND HAD NO LUCK THERE EITHER. THIS IS UNSAT AND IS A CONTINUOUS PROBLEM FOR THIS YEAR OF TOYOTA HIGHLANDER. THIS IS A SAFETY ISSUE AND A HAZARD. I DO NOT KEEP MY HEADLIGHTS ON 24 HOURS SEVEN DAYS A WEEK, SO WHY IS THIS HAPPENING. IN ADDITION, MY CAR ONLY HAS 66,600 MILES FOR BEING A 2006 MODEL. AS I SAID THIS CAR WAS IN STORAGE FOR 4.5 YEARS DUE TO MY OVERSEAS DUTY ASSIGNMENT. I FEEL THAT I SHOULD NOT HAVE TO PAY FOR THIS SINCE I HAVE NO CONTROL OF THIS AND, IT IS A DEFECT IN THE MODEL / YEAR OF THE HIGHLANDER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10658532November 17, 2014
SERVICE BRAKES, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2006 TOYOTA HIGHLANDER HYBRID. WHILE DRIVING AT LOW SPEEDS, THE VEHICLE ACCELERATED WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 156,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10654720November 13, 2014
SERVICE BRAKES
ABS BRAKE ACCUMULATOR FAILURE AT 98,958 MILES. DEALER WANTS $3000 FOR REPAIR. IT LOOKS LIKE ALL 2006 HIGHLANDER HYBRIDS, SOME LEXUS MODELS ARE IMPACTED. TOYOTA KNOWS WHAT IS GOING ON AND THEY HAVE EVEN REDESIGNED THE ACCUMULATOR FOR THE NEW HIGHLANDER WITH A DIFFERENT PART NUMBER. TOYOTA WILL NOT ISSUE A RECALL DUE TO THE SIGNIFICANT COST OF ACCUMULATOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10652029November 3, 2014
SERVICE BRAKES
TL* THE CONTACT OWNS A 2006 TOYOTA HIGHLANDER. WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT HEARD AN ABNORMAL NOISE WHEN DEPRESSING THE BRAKE PEDAL AND THE BRAKES FAILED TO RESPOND. THE VEHICLE WAS SHIFTED INTO NEUTRAL IN ORDER TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO DEALER WHO DIAGNOSED THAT THE HYBRID WAS CALIBRATING AND WAS PERFORMING NORMALLY. IN ADDITION, THE CONTACT STATED THAT THE VSC AND ABS WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO DIAGNOSED THAT THE ACTUATOR AND THE HYBRID PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10651945November 2, 2014
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
OUR 2006 TOYOTA HIGHLANDER HYBRID WOULD NOT START ON SEVERAL OCCASIONS. THE CAR HAD BEEN RUNNING FOR SOME TIME , TURNED OFF FOR 5 MINUTES AND THEN IT WOULD NOT RESTART. AFTER SITTING FOR A FEW HOURS IT RESTARTED. SOME TIMES IT HAD TO BE JUMPED AND THE CODE READ "SHIFT TO PARK" EVEN THOUGH IT WAS ALREADY IN PARK. I TOOK IT IN AND EVERYTHING CHECKED OUT AND OF COURSE THEY SAID THAT THEY NEVER HEARD OF THIS HAPPENING BEFORE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10649715October 24, 2014
POWER TRAIN
DRIVING ON THE HIGHWAY, CAR BROKE DOWN AND STOPPED FUNCTIONING. TOOK THE VEHICLE TO THE DEALERSHIP AND WAS CHARGED $4259.81 TO REPLACE TRANSFER CASE. AFTER SOME INVESTIGATING, I DISCOVERED THAT TOYOTA HAD ISSUED A TSB (TC008-07) TO REPLACE THE RIGHT-HAND BEARING SEAL THAT WOULD HAVE PREVENTED THIS. MY CAR WAS IN SERVICE AT THE DEALERSHIP MULTIPLE TIMES PRIOR WHILE UNDER WARRANTY, AND THEY COULD HAVE PREVENTED THIS BY REPLACING THE SEAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10649527October 23, 2014
AIR BAGS
WE HEARD ON THE NEWS THAT THERE IS A RECALL ON AIR BAGS ON DIFFERENT MAKE CARS, AND TOYOTA WAS ON THE LIST. THIS WAS ON NEWS OCTOBER 22,2014. THE AIR BAG WAS CALLED TAECOTA, OR TAYCOTA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643291October 8, 2014
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
COMPLAINT: 2006 BASE HIGHLANDER, FWD, 4 CYLINDERS. BRAKE SYSTEM (VSC, TRAC OFF, ABS & BRAKE) AND TPMS LIGHTS ON, DISABLING SAFETY FEATURES. 1)TPMS FLASHING LIGHT. ISSUE MAY HAVE BEEN IN-PROCESS SINCE DAY 1. IT REGULARLY CAME ON, RESET BY DEALERS AND EVENTUALLY SHOWED US HOW TO RESET OURSELVES. 2)BRAKE SYSTEM LIGHTS. ALL (4) CAME ON, DIAGNOSED AS LEFT REAR WHEEL SENSOR. DEALER QUOTED COST: $1000. REPLACEMENT DIDN'T WORK, WOUND UP REPLACING WHEEL HUB ASSEMBLY PIGTAIL. LASTED TWO (2) WEEKS, RE-DIAGNOSED AS ABS PUMP/CONTROL MODULE ASSEMBLY. DEALER QUOTED COST: $2500. WHILE THIS ITSELF IS RIDICULOUS, THE REPAIR COSTS WOULD EXCEED 1/8TH (13%) THE COST OF THE VEHICLE NEW! NOW, IN 2014, IT'S APPROXIMATELY (50%) OF THE CURRENT VEHICLES VALUE. THIS ISSUE HAS RECENTLY RESULTED IN SCREECHING TO A HALT IN DANGEROUS TRAFFIC. IT ESSENTIALLY NEGATES THE STAR SAFETY SYSTEM FEATURES, FOR VARIOUS ENVIRONMENTAL AND DRIVING CONDITIONS. THIS ISSUE CANNOT BE IGNORED ANY LONGER, SINCE IT'S THE TOPIC ON NUMEROUS WEB SITE FORUMS AND INQUIRIES AND EVEN SALVAGED USED PARTS ARE BEING SOLD BY MANY SITES FOR THIS PROBLEM. RECOMPENSE: REMUNERATION OF EXPENSES TO DATE AND FUTURE REPAIRS TO CORRECT THIS PROBLEM IS REQUESTED. REVIEW OF TSB AND/OR INVESTIGATION INTO RECALL CAMPAIGN TO FIX ALL AFFECTED VEHICLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10641265October 3, 2014
SERVICE BRAKES
AFTER THE DATE OF THE CRASH THE CAR IS FAILING TO STOP PROPERLY. THE CAR WILL BUMP CONSTANTLY BEFORE A COMPLETE STOP. IT IS UNSAFE TO USE THE CAR AT HIGHER SPEED OR IN SUDDEN STOP SITUATIONS. IT IS ALSO MAKING A CONSTANT NOISE WHEN THE PEDAL IS DEPRESSED. I TOOK THE CAR TO A LOCAL HYBRID SHOP AND THE DIAGNOSTIC WAS QUICK IN JUST MINUTES. THEY SAID IT IS A COMMON PROBLEM WITH ALL TOYOTA HYBRIDS. TOYOTA IS AWARE OF THE PROBLEMS BUT NOT ASSUMING RESPONSIBILITY. THEY SAID THAT PART SHOULD LAST FOR THE LIFE OF EVERY CAR BUT NOT FOR THE HYBRIDS. IT WAS A BAD DESIGN AND TOYOTA HAS A TECHNICAL BULLETIN FOR JUST DIAGNOSE BUT NOT REPAIR OR PREVENT. THE PART COST $2400 INCLUDING LABOR. I CALLED TOYOTA PR AND MAKE A COMPLAINT. THEY HAVE FAILED TO HELP ME NEITHER THEY PROVIDE STATUS ON THE COMPLAINT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10639563September 27, 2014
SERVICE BRAKES
I ALREADY REPLACE THE BRAKE ACTUATOR WITH A COST OF $2,600.00, AFTER A YEAR IT FAIL AGAIN. AS RESEARCHING IN THE INTERNET I FOUND OUT THIS IS A MAJOR PROBLEM WITH THE 2006 HIGHLANDER HYBRID. ALL THE WARNING LIGHTS CAME ON. THE ACTUATOR IS PRIMING EVERY 15 SECONDS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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