Toyota 4Runner Complaints (2000)

483 consumer complaints on file.

#10882341July 3, 2016
STRUCTURE:BODY
MY MECHANIC WAS REPAIRING THE REAR SHOCKS AND NOTICED FRAME RUST. HE SAID FRAME RUST HAS BEEN A PROBLEM WITH SOME TOYOTA TRUCKS AND 4RUNNERS. HE KNOWS THIS BECAUSE HE WORKED FOR TOYOTA AT ONE TIME. HE SUGGESTED CALLING TOYOTA AND FILING A COMPLIANT AND REQUEST FOR REPAIR WITH THEM WHICH I DID. THE CASE NUMBER IS 1605101239. IN THE COURSE OF MY CONVERSATION THE TOYOTA AGENT ADVISED ME THAT TOYOTA TUCOMAS AND TUNDRAS WERE HAVING SIMILAR ISSUES AND THAT TOYOTA WAS OFFERING "CUSTOMER SUPPORT" ON THOSE VEHICLES BUT EVEN THOUGH THE FRAME RUSTING ISSUE WAS THE SAME ON 4RUNNERS TOYOTA WAS NOT OFFERING ANY " CUSTOMER SUPPORT " OR RECALLS FOR 4RUNNER FRAMES EVEN THOUGH THEY ARE AWARE OF THE ISSUE. FURTHER INTERNET RESEARCH INDICATED THAT RUSTING FRAMES ON 4RUNNERS IS A COMMON PROBLEM BUT TOYOTA REFUSES TO DO ANYTHING ABOUT A POTENTIAL SAFETY ISSUE FOR IT'S CUSTOMERS. PLEASE HELP. APPRECIATE ANYTHING YOU CAN DO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10881330June 28, 2016
UNKNOWN OR OTHER
THE FRAME RUSTED AND THE SWAY BAR MOUNT BROKE AWAY FROM THE FRAME ON THE DRIVER SIDE OF THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875885June 22, 2016
UNKNOWN OR OTHER
FRAME RUSTING AWAY. UNSAFE TO DRIVE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10872600June 5, 2016
STRUCTURE:BODY
I HAVE A 2000 4RUNNER WITH 144000 MILES AND THE UNDERSIDE IS RUSTING AWAY. I NOW HAVE HOLES IN THE FRAME. TOYOTA HAS ADVISED ME TRY TO REPAIR OR PURCHASE SOMETHING ELSE BECAUSE THIS VEHICLE IS NO LONGER SAFE TO DRIVE AND WILL NOT PASS VIRGINIA STATE INSPECTION. I HAVE 1994 TOYOTA DLX PICKUP THAT HAS 372000 MILES AND THE UNDERSIDE OF IT IS IN GOOD SHAPE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10865761May 19, 2016
STRUCTURE:BODY
THE PASSENGER SIDE FRAME RAIL ON MY 2000 4-RUNNER IS COMPLETELY RUSTED THRU ON THE SECTION NEXT TO THE MUFFLER. LOOKS LIKE ITS GOING TO BREAK IN HALF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10863646May 6, 2016
ENGINE
REPLACED ENGINE WITH A REBUILT ON, BECAUSE ENGINE BAD DESIGN. OIL PASSAGES TOO SMALL . NO HELP FROM TOYOTA WHO DESIGNED AND MADE THE ENGINE. DAMAGED OCCURRED OVER TIME: SLUDGE BUILD UP, GRITTY SLUDGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10861323April 25, 2016
STRUCTURE:BODY
PURCHASED THE VEHICLE ON 4/15/16. EXTREMELY CLEAN BOTH INSIDE AND EXTERIOR OF VEHICLE. HAD AROUND 104K MILES. I WAS UNDER THE VEHICLE CHANGING THE OIL AND NOTICED EXTENSIVE FRAME RUST INCLUDING ONE AREA WHERE THE FRAME HAD BEEN REPAIRED FROM A HOLE RIGHT WHERE THE LOWER CONTROL ARM ATTACHES FOR THE REAR AXLE. THERE IS ANOTHER HOLE STARTING IN THE SAME LOCATION AND SINCE IT IS A BOX FRAME AND SEEMS TO BE RUSTING FROM THE INSIDE OUT, IT'S ALMOST IMPOSSIBLE TO STOP. I WAS REALLY EXCITED ABOUT GETTING THIS VEHICLE AND PAID CASH FOR IT WITH MONEY WE HAD SAVED. NOW I CANNOT LET MY FAMILY DRIVE THE CAR SINCE I THINK IT IS UNSAFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10860627April 20, 2016
UNKNOWN OR OTHER
FRAME IS RUSTING THROUGH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10860634April 20, 2016
SUSPENSION
FATAL LOWER CONTROL ARM BRACKET CORROSION-
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10853467April 5, 2016
UNKNOWN OR OTHER
MY WIFE WAS COMING FROM WITH AND WAS GETTING ON INTERSTATE WHEN CAR STARTED SWAYING UNCONTROLLABLE WHEN I LOOKED AT IT THE ARM THAT HOLDS THE REAR END HAD ROTED OFF GOOD THING SHE WAS NOT UP TO SPEED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10851749March 26, 2016
STRUCTURE:BODY, SUSPENSION
FRAME ROTTED OUT ON PASSENGER SIDE OF CAR, TRACK BAR FOR REAR MOUNT RUSTED OFF FRAME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10845541March 8, 2016
FUEL/PROPULSION SYSTEM
FUEL GAUGE SEEMS TO BE MALFUNCTIONING OR INACCURATE. MY CONCERNS FOR IT BEING INACCURATE ARE THAT WHEN REFUELING THE TANK AFTER 8-10 MILES THE YELLOW LIGHT HAS COME ON, THE TANK ONLY "FILLS UP" WITH 13.2 GALLONS WHERE THE MANUAL STATES THAT IT HAS A FUEL CAPACITY OF 18.5 GALLONS (PAGE 261 OF MANUAL). AFTER FILLING UP THE TANK, THE NEEDLE SEEMS TO BE AT THE "FULL" LINE. HOWEVER, AFTER ONLY DRIVING 5 MILES ON A RESIDENTIAL ROAD OF AT A MAXIMUM 40 MPH, THE NEEDLE OF THE GAUGE "COMES OFF" FULL QUICKLY. ONLY DRIVING 26 MILES, THE NEEDLE IS AT THE 1/4 LINE OF GAUGE. ESTIMATING THE CAR TO GETTING 104 MILES PER TANK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10840012March 5, 2016
STRUCTURE:BODY
THE FRAME IS RUSTED TO THE POINT THAT IT MAY BREAK APART WHILE DRIVING. TACOMAS OF SIMILAR YEARS WITH THE SAME FRAME HAVE A SIMILAR PROBLEM AND A RECALL FOR THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839299March 1, 2016
STRUCTURE:BODY
TOOK MY 2000 TOYOTA 4RUNNER TO A MECHANIC AFTER NOTICING THE FRAME LOOKED LIKE IT WAS RUSTED THROUGH IN ONE AREA. MECHANIC SAID THE FRAME WAS SERIOUSLY ROTTED THROUGH IN MANY AREAS AND COULD NOT BE FIXED. HE SAID IT WAS UNSAFE TO DRIVE AND TOLD ME I'D BE CRAZY TO DRIVE IT DOWN THE HIGHWAY. I HAD JUST BOUGHT THIS VEHICLE 1 MONTH AGO WITH 146,000 MILES ON IT AND IT IS CONSIDERED UNSAFE TO DRIVE. UNBELIEVABLE THAT THERE IS NOT A RECALL ON THE 4RUNNER FOR THIS PROBLEM YET TOYOTA TRUCKS WITH THE SAME FRAME PROBLEM HAVE HAD RECALLS AND BUY BACK OFFERS. IS TOYOTA WAITING FOR DEATHS TO OCCUR? I HAVE PURCHASED 2 TOYOTA VEHICLES PRIOR TO THIS 4RUNNER. I TRUSTED THE NAME TO BE ONE OF THE SAFEST & MOST RELIABLE. I AM MORTIFIED TO KNOW THERE ARE SO MANY OF THESE VEHICLES ON THE ROAD WITH ROTTED FRAMES, QUITE POSSIBLY WITH YOUNG CHILDREN IN THEM, THAT COULD RESULT IN A DEATH IF THE FRAME GIVES OUT WHILE DRIVING. PLEASE TAKE THIS SERIOUSLY NHTSA AND HELP TO GET THE TOYOTA 4RUNNER RECALLED FOR THIS ROTTED FRAME PROBLEM. IT IS TRULY A MATTER OF LIFE OR DEATH!! SHAME ON TOYOTA FOR MAKING LIGHT OF THE PROBLEM. MY TRUST IN THE TOYOTA NAME IS FOREVER TARNISHED. I, LIKE OTHER PEOPLE THAT HAVE POSTED ON HERE, WILL BE WAITING FOR A CLASS ACTION LAWSUIT TO OCCUR. I CERTAINLY WOULD NEVER SELL THIS TO SOMEONE ELSE KNOWING THEY COULD BE SERIOUSLY INJURED OR DIE DUE TO THE FRAME FAILING WHILE DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839116March 1, 2016
STRUCTURE:BODY
WHILE DRIVING 2000 TOYOTA 4RUNNER I NOTICED IT WAS NOT HANDLING NORMAL. THE VEHICLE WOULD WANDER AND WOULD NOT GO IN THE DIRECTION I WAS TURNING. AFTER GETTING BACK HOME, I INSPECTED UNDERNEATH THE VEHICLE CHECKING THE FRONT END SUSPENSION. WHILE UNDER THE VEHICLE I NOTICED THE RIGHT REAR STABILIZER MOUNT HAD RUSTED OFF THE FRAME. THE VEHICLE IS NOW UNDRIVABLE DUE TO THIS HAZARDOUS CONDITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824973February 8, 2016
UNKNOWN OR OTHER
2000 TOYOTA 4RUNNER WAS HAVING SWAY BAR LINK REPLACED AND MECHANIC NOTICED EXTENSIVE RUST IN REAR SECTION OF FRAMEON BOTH SIDES,PARTICULARLY AROUND SUSPENSION,INSIDE OF REAR FRAME RAILS,MASSIVE SECTIONS OF FRAME RAIL AFFECTED,AND HOLES/CRACKS IN FRAME. AFTER CONTACTING TOYOTA ABOUT THIS PROBLEM,MY LOCAL DEALERSHIP,LOVE LEXUS OF ST ALBANS,WEST VIRGINIA,THEY SCHEDULED ME AN APPTMNT TO EXAMINE THE VEHICLE.WHEN I ARRIVED,THEY DID NOT EVEN BOTHER TO RACK THE VEHICLE,I WAS TOLD THEY WOULD BE HAPPY TO FIX IT FOR $7000.00,AND GIGGLED AT BY THE SERVICE MANAGER. I WILL NEVER DEAL WITH A DEALERSHIP AGAIN.HE TOLD ME IF IT WAS A TACOMA THEY WOULD REPAIR IT OR BUY IT BACK,BUT SINCE IT WAS A 4RUNNER, IWAS OUT OF LUCK.WITH A DECENT AMOUNT OF MONEY TIED UP IN THIS VEHICLE,AND NO OPTIONS TO REPLACE IT, I NOW HAVE TAKEN IT FROM MY SON AND I AM DRIVING THIS DEATH TRAP MYSELF,ANDCANNOT BELIEVE THAT THE MOST TRUSTED BRAND I EVER KNEW,ONE I HAVE BEEN SHAMELESSLY PROMOTING AND DRIVING FOR OVER 20 YEARS IS TURNING THEIR BACK ON LOYAL CUSTOMERS.I HAVE A FRIEND WHOSE 1999 TACOMA,OLDER THAN MY 4RUNNER,WAS BOUGHT BACK BY THEM THE YEAR BEFORE LAST(THEY GAVE HIM $14,000 FOR HIS TRUCK,WHICH WASRUSTED IN HALF). IF YOU(NHTSA) ARE GOING TO DO NOTHING, I HOPE THAT A CLASS ACTION LAWSUIT IS FILED SOON SO I CAN JOIN. THERE IS NO REASON FOR SUCH BRAZEN DISREGARD FOR SAFETY.I HAVE SEEN SO MANY CASES OF THIS PROBLEM IT IS OUTRAGEOUS.AFTER THE RECIEPT OF MY TAXES I WILL PARK THE VEHICLE,AND REPLACE IT FOR SAFETY CONCERNS.BUT I WILL NOT GET RID OF IT,NOT YET I WANT TOYOTA TO KNOW HOW I FEEL,AND IF THAT MEANS I PARK IT IN THE MIDDLE OF THEIR SHOWROOM IN THE MIDDLE OF THE NIGHT AND WALK AWAY,SO BE IT.BUT I WILL WAIT A WHILE,AND HOPE THEY DO THE RIGHT THING.I OWN A 1993 4RUNNER,AND ITS FRAME IS PERFECT.WHY ARE THEY ALLOWED TO GET AWAY WITH THIS?I HAVE LOST OVER $5000 AND NOW OWN A HEAP OF JUNK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10820977January 19, 2016
STRUCTURE:BODY
THERE IS A RUST ISSUE ON THE FRAME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10820998January 19, 2016
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2000 TOYOTA 4RUNNER. THE CONTACT STATED THAT THE FRAME HAD EXCESSIVE RUST. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT A NEW FRAME WAS REQUIRED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 121,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10811529December 21, 2015
STRUCTURE:BODY
WITH ONLY 129,000 MILES AND WITH NORMAL DRIVING CONDITIONS MY FRAME HAS RUSTED THROUGH LEAVING MY VEHICLE TOO DANGEROUS TO DRIVE. THE VEHICLE IS IN GREAT CONDITION IN EVERY OTHER ASPECT, AND WAS NOT DRIVEN OFF ROAD OR MISUSED IN ANY WAY. I NOTICED THE REAR END SWAYING WHEN GOING OVER BUMPS IN THE ROAD AND TOOK IT IN TO THE LOCAL MECHANIC. HE SAID I SHOULD NOT DRIVE THE VEHICLE AGAIN AND IT WAS ONLY GOOD FOR PARTS AT BEST SINCE THE FRAME IS UNREPAIRABLE. IN ADDITION TO THE OBVIOUS PLACE IT IS CRACKED IT IS RUSTING AWAY IN MULTIPLE OTHER LOCATIONS. I AM STUCK WITH A CAR THAT RUNS GREAT, BUT IS A SAFETY HAZARD. HAD I NOT NOTICED THE SWAYING I MAY HAVE BEEN KILLED OR KILLED OTHER MOTORISTS DUE TO THIS MANUFACTURING DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10806303November 23, 2015
UNKNOWN OR OTHER
FRAME RUSTING THROUGH IN FRONT OF VEHICLE....TOYOTA RECALLED THEIR TACOMA TRUCK, WHICH USES THE SAME FRAME AND RUNNING GEAR, BUT NO RECALL ON THE 3RD GENERATION 4RUNNERS WHICH HAVE THE SAME PROBLEM WITH FRAME RUST AS THE TACOMA PICKUP TRUCK. I WAS DRIVING THE TRUCK AND SOMETHING "SNAPPED" UNDER THE FRONT PASSENGER SIDE OF THE 4 RUNNER. AUTO REPAIR BUSINESS SAID THE FRAME IS RUSTED THROUGH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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