Toyota 4Runner Complaints (2002)

225 consumer complaints on file.

#10972166April 12, 2017
UNKNOWN OR OTHER
THE FRAME OF MY 2002 TOYOTA 4RUNNER IS COMPLETE RUSTED AND IS DANGEROUS TO BE DRIVING. THE RUST HAS RECENTLY ACCELERATED. I WOULD LIKE TO KNOW IF TOYOTA WILL REPLACE THE FRAME AND STAND BY THERE VEHICLE. IT HAS BEEN METICULOUSLY MAINTAINED INCLUDING THE UNDER CARRIAGE. PHOTO'S CAN BE SUBMITTED AT YOUR REQUEST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10970824April 5, 2017
STRUCTURE:BODY
WHEN TAKEN TO THE LOCAL AUTOMOTIVE SHOP THEY FOUND THE FRAME HAS ROTTED OUT IN MANY PARTS OF THE FRAME. CAB FRAME MOUNTS ARE ALSO ROTTED. IT WILL NOT PASS INSPECTION. THE FRAME IS READY TO SNAP OFFF. THANK THE LORD THE SHOP FOUND THIS BEING THREE OF MY FOUR KIDS RIDE IN IT EVERYDAY TO SCHOOL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10956666February 23, 2017
POWER TRAIN
REAR DIFFERENTIAL COVERED RUSTING THROUGH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10948713January 31, 2017
UNKNOWN OR OTHER
THE FRAME ON MY 4 RUNNER HAS RUSTED AND BROKE IN HALF THEY RECALLED MY 2005 AND 1996 TACOMA AND PUT A NEW FRAME UNDER IT AND IT WAS NOT AS BAD AS MY 4 RUNNER DONT UNDERSTAND
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10928864November 30, 2016
STRUCTURE:BODY
FRAME RUST. THE DEALERSHIP DETERMINED THE "FRAME IS ROTTED-SAFETY ISSUE-WILL NOT PASS INSPECTION". THIS 4RUNNER HAS ONLY BEEN EXPOSED TO AREAS OF MILD SOUTH EAST PENNSYLVANIA WINTERS AND THE UNDERCARRIAGE WAS WASHED REGULARLY AFTER EVERY SNOW AND ROAD-SALTING EVENT. 4RUNNER IS TRASH AFTER ONLY 12 WINTERS. 4RUNNER WAS IN STORAGE FOR 04/05 WINTER AND THERE WAS NO SNOW IN 15/16.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10926949November 18, 2016
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2002 TOYOTA 4RUNNER. WHILE THE VEHICLE WAS BEING SERVICED, THE TECHNICIAN FOUND SEVERE CORROSION ON THE PASSENGER SIDE. THE CONTACT STATED THAT THE FRAME WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10911062October 2, 2016
STRUCTURE:BODY
HELLO. I PURCHASED A 2002 TOYOTA 4RUNNER LIMITED EDITION LAST FALL IN PENNSYLVANIA. THE CAR HAD PASSED THE PENNSYLVANIA STATE INSPECTION WITH PASSED VALIDATED INSPECTION TAGS IN THE FRONT WINDOW. I TOOK THE CAR TO MY MECHANIC, WELDER AND BEECHMONT TOYOTA (CINCINNATI OH) AND THE CONSENSUS IS THE CAR NEEDS THE CAR FRAME REPLACED. THE CAR FRAME HAS RUST HOLES AND IS RUSTED ALONG WITH A RUSTED UNDERCARRIAGE. THE INTEGRITY OF THE CAR IS COMPROMISED, BECAUSE THE CAR FRAME HAS RUSTED HOLES IN IT, CRITERIA THAT SHOULD NOT HAVE PASSED PA STATE INSPECTION. IT DOES NOT HAVE A SAFE CAR FRAME. I WAS SOLD A VEHICLE THAT PASSED PA STATE INSPECTION AND THE CAR HAD HOLES IN THE RUSTED CAR FRAME.THE SALES GUY WHO SOLD ME THE CAR, SAID THAT THE CAR HAD PASSED STATE INSPECTION IN WHICH THE STICKER IN THE WINDSHIELD SHOWS. I RESEARCHED THE STATE INSPECTION CRITERIA AND I THINK IT IS 5A AND 5III THAT REFERENCE CHECKING THE CAR FRAME. PENDOT DID NOT TAKE ANY RESPONSIBILITY FOR THEIR FAILURE OF APPROVING THE STATE INSPECTION. I ASKED FOR MY MONEY BACK ($6,200) FROM THE CAR SALESMAN PLUS I HAD TO PAY ABOUT $500 OHIO TAX AND WAS TOLD THAT IT HAD PASSED PENNSYLVANIA STATE INSPECTION AND THEY WOULD NOT REFUND MY MONEY. THIS CAR HAS A RUSTED DAMAGED FRAME WITH HOLES AND NEEDS TO BE OFF THE ROAD AS IT'S DANGEROUS. I AM ASKING FOR MY MONEY BACK, AND I'LL RETURN THE VEHICLE AS IT SHOULD NOT HAVE PASSED PENNSYLVANIA STATE INSPECTION. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10886135July 20, 2016
SERVICE BRAKES, STEERING, SUSPENSION
TRACTION CONTROL SYSTEM MALFUNCTIONS INTERMITTENTLY WHILE DRIVING AROUND CURVES. SEVERAL TIMES WHILE DRIVING APPROXIMATELY 30-40 MILES PER HOUR ON A MOUNTAIN ROAD, THE ANTI SKID LIGHT ILLUMINATES WITHOUT WARNING ON A DRY PAVED ROAD WITH A SUBSEQUENT SUDDEN PULL TO THE RIGHT AND "GRINDING" NOISE. THIS HAS HAPPENED MULTIPLE TIMES WITHOUT WARNING. THE TOYOTA DEALER CAN NOT HELP, SINCE HE CAN NOT REPLICATE THE PROBLEM. THE LATEST OCCURRENCE PULLED THE VEHICLE ACROSS THE CENTER LINE INTO THE ONCOMING TRAFFIC LANE. (HAD THERE BEEN ONCOMING TRAFFIC THIS WOULD HAVE BEEN A SERIOUS ACCIDENT)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10885244July 16, 2016
STRUCTURE:BODY
MY 2002 4RUNNER'S FRAME IS RUSTED THROUGH IN MANY PLACES. THIS IS VERY UNSAFE AND TOYOTA SHOULD FIX THIS PROBLEM. THEY HAVE YET TO RECALL THE 4RUNNERS BUT, HAVE RECALLED THE TACOMA AND SEQUOIA. I DO NOT HAVE THE MONEY TO DO THIS REPAIR. I AM BURIED IN DEBT FROM A HEART TRANSPLANT AND THIS IS JUST UNACCEPTABLE. I THINK PEOPLE WILL DIE FROM THIS PROBLEM. PLEASE RESPOND SO I HAVE SOME INFORMATION PLEASE. THANKS, [XXX] COLUMBUS, OHIO INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10883201July 7, 2016
STRUCTURE:BODY
FRAME IS BADLY RUSTED OUT. VEHICLE ONLY HAS 80,000 MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10881911June 30, 2016
UNKNOWN OR OTHER
MY 2002 TOYOTA 4RUNNER FRAME IS ROTTED IN FRONT OF THE REAR PASSANGER WHEEL WELL MEASURING ABOUT 31' INSIDE NEXT TO THE MUFFLER AND DRIVER SIDE REAR BODY MOUNT IT'S STARTING TO RUST THROUGH NOW THE REST IS IN GREAT SHAPE BODY WISE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10876064June 23, 2016
SUSPENSION
FRAME IS RUSTING OUT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10876069June 23, 2016
ELECTRONIC STABILITY CONTROL (ESC)
VSC COMES ON RANDLOMLY, AT INTERSECTIONS WHEN STARTING OUT I LOSE ALL POWER AND SOMETIMES SIT IN TRAFFIC, ESPECIALLY WHEN TURNING LEFT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10861724April 27, 2016
STRUCTURE:BODY
FRAME CRACKED/RUSTED DEALERSHIP REPORTED THAT THE FRAME (RIGHT REAR) WAS CRACKED.... CAR IS UNSAFE TO DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10852495March 30, 2016
POWER TRAIN
REAR DIFFERENTIAL RUSTED THROUGH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10850826March 21, 2016
STRUCTURE:BODY
MY 2002 TOYOTA 4RUNNER HAS A COUPLE QUARTER SIZED RUST HOLE ON THE REAR RIGHT SIDE OF THE FRAME. LOCATED ON THE INSIDE NEXT TO THE EXHAUST MUFFLER. THE ENTIRE REST OF THE FRAME IS IN VERY GOOD CONDITION, IT'S WEIRD TO ME THAT JUST THIS PARTICULAR SPOT IS COMPLETELY RUSTED THROUGH, THIS IS A HUGE SAFETY HAZARD AND I KNOW TOYOTA SHOULD STEP UP AND DO SOMETHING ABOUT THIS. I READ ONLINE MOST PEOPLE HAVE THIS SAME PROBLEM IN THE SAME EXACT SPOT. SEEMS LIKE A DEFECT IN THE FRAME. I'M HOPING TO HAVE TOYOTA COVER THIS INCIDENT. THANKS FOR READING. BRANDON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10850914March 21, 2016
SEATS
DRIVER'S SEAT LEFT FRONT MOUNTING BOLT ATTACHMENT HAS FAILED. PROBLEM WAS FIRST NOTICED ON 15 MARCH 2016. VEHICLE WAS STATIONARY. AS I WAS SHIFTING AROUND TO GET SEATED I NOTICED A GRINDING SOUND COMING FROM BENEATH THE DRIVER'S SEAT. EVENTUALLY I OBSERVED THE LEFT FRONT MOUNT LIFTING SLIGHTLY OFF THE FLOOR. LATER, INVESTIGATING FURTHER (REMOVING THE PLASTIC COVERING) I WAS ABLE TO REMOVE THE MOUNTING BOLT'THERE IS NOTHING FOR THE BOLT TO ATTACH TO THAT I CAN SEE. WHATEVER HELD THE BOLT ORIGINALLY HAS BROKEN OFF AND IS NO LONGER VISIBLE OR SERVICEABLE. THIS IS A CRITICAL SAFETY CONCERN FOR ME; ALL THE MORE SO BECAUSE I WAS RECENTLY DIAGNOSED WITH THREE BULGING DISCS IN MY NECK AT THE SAN FRANCISCO VA MEDICAL CENTER ON 8 MARCH 2016. SHOULD I BE IN A COLLISION AND THE SEAT NOT PERFORM AS INTENDED, I COULD POTENTIALLY BE PARALYZED. THIS IS A SAFETY CONCERN. TOYOTA SHOULD BE REQUIRED TO PERFORM A SAFETY RECALL FOR THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10849890March 16, 2016
STEERING
LESS THAN 70,000 MILES ON MY VEHICLE, BUT RECENTLY TOOK MY CAR IN FOR AN ALIGNMENT BECAUSE MY VEHICLE SLOWLY DRIFTS TO THE RIGHT, AND SOMETIMES THE STEERING WHEEL SHAKES WHEN DRIVING BETWEEN 50-60 MILES. I WAS TOLD BY 2 DIFFERENT BODY SHOPS (1 OF WHICH WAS TOYOTA) THAT MY ENTIRE POWER STEERING WOULD NEED TO BE REPLACED AND IS CURRENTLY LEAKING. I WAS ADVISED THIS COULD BE POTENTIALLY DANGEROUS IF MY POWER STEERING WERE TO STOP WORKING WHILE I WAS DRIVING AT FAST SPEEDS ON THE FREEWAY. I RECEIVED A FULL-POINT INSPECTION WHEN MY MILEAGE WAS AT THE 50,000 MARKER BUT THIS WAS NOT AN ISSUE AT THAT TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10840247March 7, 2016
WHEELS
TL* THE CONTACT OWNS A 2002 TOYOTA 4RUNNER. WHILE BACKING INTO THE DRIVEWAY, THE CONTACT HEARD A THUMPING NOISE COMING FROM THE FRONT OF THE VEHICLE. THE CONTACT EXITED THE VEHICLE AND DISCOVERED THE DRIVER SIDE FRONT WHEEL WAS DETACHED FROM THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10840033March 5, 2016
STRUCTURE:BODY
FAME DETERIORATING PREMATURELY,SKID PLATE THAT PROTECTS FUEL TANK SHOWED SIGNS OF RUST. AFTER INSPECTING FOUND ROTTING FROM INSIDE OUT.WHEN REPLACING IN MAY OF 2014,FOUND THAT STRAP THAT HOLDS FUEL TANK RUSTED COMPLETELY AWAY,TWO BOLTS FROM THE RUSTED SKID PLATE ONLY THING HOLDING FUEL TANK IN PLACE.SAME CONDITIONS EXIST OVER ENTIRE FRAME,RUST FALLS OFF IN SHEETS WHEN FRAME IS TAPPED ON WITH HAMMER.BROUGHT MY CONCERNS TO DEALERSHIP IN JAN.OF 2015 OF RUST ISSUE, THEY INFORMED ME NOTHING WOULD BE DONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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