Toyota 4Runner Complaints (2022)

39 consumer complaints on file.

#11542625September 5, 2023
SEAT BELTS
My daughter was seated on the passenger side rear of my vehicle. Her seatbelt was on correctly and we were slowing down to pull into the driveway. My daughter said her seatbelt was stuck and wouldn't loosen. She unbuckled the seatbelt and tried to loosen it and remove it from around her waist. She was stuck in the seatbelt, it would not loosen even the slightest bit. I called 911 and they sent the fire department out. They could not get it to loosen in any way and they had to cut my seatbelt to remove my child. My vehicle is a 2022 and I don't understand how this is a normal safety feature. My child was stuck in her seatbelt with no other way out than to cut the seat belt.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539318August 18, 2023
SUSPENSION, STEERING
Aggressive steering wheel vibration from 55-70 mph from the day I drove the vehicle off the lot. Ignoring the vibration, Toyota claims this 4runner is operating as it is manufactured to do so. This is causing unnecessary wear on the steering and/or suspension. Without a visual warning sign from the vehicle, this could cause catastrophic failure while driving, ultimately putting the driver and other drivers at risk while on the road. Additionally, the vehicle can be hard to control due to the vibration, which could cause excess swerving. Toyota claims it is the tires. Toyota issued me two different sets of tires and the issue persists. It is not the tires, it is a manufacturing defect that is a safety hazard and reduces the value of the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536974August 7, 2023
LANE DEPARTURE: BLIND SPOT DETECTION, LANE DEPARTURE: ASSIST, UNKNOWN OR OTHER
We were driving down the interstate, no other cars, trucks, etc anywhere near us, and the sunroof of our 2022 Toyota 4Runner spontaneously shattered. We were lucky that we had the shade closed on the sunroof when we experienced the gunshot like blast. We opened our sunroof shade and had glass fall down on us. We are so lucky that we had the shade closed and that there were no other cars near us, as this surely would have put lives at risk. We spoke to the Toyota dealership service manager where we bought the car the following day, which is about an hour from our house. He directed us to bring it in. When we arrived at the scheduled date/ timeframe, he informed us that it would take a day or so to do diagnostic tests- but he could not provide us with a car.(He knew that we were driving over an hour to bring it in.) We obviously could not get home without a car. They directed us to try going to a different dealer. We went to a Toyota dealer on the way home, 1/2 hour from our house. They did not want to deal with the car and said we need to take it back to the dealer we bought it from. He also stated that he'd never heard of this happening and that it must have been a rock, which is similar to what the first dealership said. I've read on-line now that our experience is not unique to us. We are confident that we did not have a chip or crack in our sunroof prior to this happening. This incident definitely puts people at risk.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534127July 24, 2023
UNKNOWN OR OTHER
I have had 3 cracks on my windshield in the 8 months of owning this car I was wondering if there is any structural recall to this vehicle
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11527724June 19, 2023
AIR BAGS
I was slowing down with traffic going about 30mph and was rear ended by a small suv going about 50-60mph. I was then hit on the right side by car who was originally behind us. I was thrown forward and then to the left. The emergency assist call was activated but not one of the airbags went off. I ended up with back and neck pain and injury. My passengers all suffered whiplash and one hit her head on the dashboard causing a concussion.
Crash:
Yes
Fire:
No
Injuries:
4
Deaths:
0
#11519890May 1, 2023
SERVICE BRAKES
Suddenly had difficult time stopping the vehicle without "pumping" the brakes. Brake pedal went to the floor, and car would not hold stopped. There were no warning lamps during the 400 miles of driving from western NY to Michigan for a Holiday with family. Had this happened as I was waiting in line on the downhill side of the Blue Water Bridge in Michigan, it would have been quite difficult to keep in line, not touching the car in front of us. We felt lucky to have discovered the problem while going to run an errand later. We saw no external leaks to the brake system (no fluid leaking) while trying to investigate what could be happening. The problem was reported to me as a leak in the brake master cylinder which was replaced under warranty at a Toyota dealer in Grand Blanc MI. It took two weeks to get the vehicle repaired (which presented other challenges to us to deal with, as we were only visiting Michigan at the time). The vehicle had 12,600 miles on it at the time that the brakes stopped holding.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519823May 1, 2023
STEERING, SUSPENSION
Yes vehicle is available for inspection upon request. Steering wheel/steering column/wheels tires/suspension/differential/drive shaft/: steering wheel shimmies, shakes, vibrates, wobbles and usually occurs at 55-68 MPH typically closer to the 62-64 MPH range and "pulls"/steers very hard to the right during this time. No warning lamps, messages or other symptoms of the problem prior to the failure. This could possibly cause me or another driver to lose control of the vehicle and cause an accident that might hurt me or someone else. The vehicle has been inspected by the Toyota dealership more than 6 times in 6 months/6k miles. The problem has been confirmed by the dealer. Wheels and tires have been balanced and road force balanced several times. Alignment has been performed several times to varying degrees of castering and adjusting wheels all within manufactures specs. Correct tire pressure is used. Wheels and Tires were swapped with another set of wheels and tires from the same year, make, model, and tread depth and it did NOT fix the issue. No one can fix the shake and wobble in the steering wheel. I purchased this Certified Pre-owned vehicle with 11k miles on it and now has just over 20k miles. This has been a problem since approx. 12.5k miles. I took it to the dealership service dept for the first time around 14k miles. The dealership service department has opened 2 tech cases on this and I am set to meet with a Toyota Field Rep this week. My hope is that they can determine what defect is causing this to happen. There are NUMEROUS reports of this happening (just google "Toyota 4 runner shimmy in the steering wheel") and no one can fix it. Is it going to take someone getting hurt or dying for this issue to be resolved?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519178April 26, 2023
SERVICE BRAKES
Driving home today, I felt that the brake was not performing properly. When I would stop at stop signs, slow down for traffic, or stop at red lights, the brake pedal felt spongey and the vehicle would not come to a complete stop. As I would step on the brake pedal, the vehicle would slow down, but continue to roll, while the pedal would continue to go farther and farther down until I could not press it any farther. When I made it home, I parked it in the garage, and even with the vehicle turned off, the brake pedal goes all the way to the floor.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509914March 2, 2023
ENGINE AND ENGINE COOLING
The contact owns a 2022 Toyota 4Runner. The contact stated that while driving at an undisclosed speed on the freeway, the vehicle lost motive power. The 4WD error and various other unknown warning lights and messages were illuminated. The contact managed to pull over and stated that smoke was seen coming from underneath the hood and that once he opened the hood, there were flames coming from the airbox, and he pulled out the air filter. The contact stated that he managed to extinguish the fire. The fire department arrived after the fire was extinguished, and there was no report completed. The vehicle was then towed to a local dealer; however, the mechanic made the contact aware that the manufacturer would send out an inspector. The inspector made the contact aware of a faulty unknown sensor; however, the vehicle remained at the dealer awaiting further diagnosis and repairs. The manufacturer was made aware of the failure. The approximate failure mileage was 47,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11507253February 14, 2023
POWER TRAIN
Groaning/Grinding from end Differential? Bushing? Needle Bearing? Especially in cold low temperatures
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11494277November 20, 2022
UNKNOWN OR OTHER
Nov. 10 Trailer light connection on vehicle would not stay connected. I got under car to make connection using tape to keep the flap from coming down and pulling connection loose. Drove to Yazoo City to deliver lawn mower and on return the connection had come loose again. Nov.14 went to Jackson Toyota for help. Asked help from my salesman. He sent me to service where I asked 3 service people for help. Finally, after I got extremely upset at the overall lack of knowledge as to where this connection is or how it works, I was sent to Ricks Pro Trucks in Gluckstat, Ms where I got help. My trailer had recently been rewired so it was not at fault like dealership suggested. I got down to check another vehicle like mine and it had the same impossible connection. I must have lights to legally pull my trailer on the highway. I believe the design and placement of this part on these vehicles is faulty thus making this an on road danger for this particular model vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482373September 1, 2022
AIR BAGS
I was hit in drivers side by a vehicle that ran a red light, going approx 40 mph. The force of the collision pushed me into another vehicle. My car was new in March, had 7100 miles on it, and none of the airbags deployed, sidecurtain or steering wheel. I suffered a concussion and severe bruising.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11479578August 16, 2022
SERVICE BRAKES, VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
On numerous occasions, while driving in a straight line with our adaptive cruise control on, our 2022 Toyota 4Runner will automatically actuate the vehicle's brakes when approaching a slower or stationary vehicle that is either to the left or right, but not directly in front of our vehicle. This sudden speed reduction has almost caused any following vehicles to almost collide with the back of our 4Runner. It has happened to us at speeds between 30 MPH and 65 MPH. When it happens, one has to quickly tap the brakes to deactivate the adaptive cruise control then get on the accelerator pedal to avoid a collision with any following vehicle. We have taken our 4Runner into two separate Toyota dealerships on three separate occasions to have this problem diagnosed and repaired. The first dealership told us repeatedly that there is no issue. The second dealership pulled data from our vehicle and made an adjustment to the 4Runner's forward camera system. Unfortunately, the day after this adjustment was made our 4Runner irrationally applied the brakes when we were driving 35 MPH on a straight road with no other vehicle in front of us. The problem is not fixed. We are now waiting for a response from Toyota Corporate.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472015July 1, 2022
UNKNOWN OR OTHER
During daytime driving and the sun is over head the glare on the instrument panel is so bad I am unable to view any of the gages. I have to drive with my hand over the dash to block the glare so my speed etc is visible. I can’t tint the entire front window which is what I feel like I would have to do to stop the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11459863April 6, 2022
VEHICLE SPEED CONTROL, UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Unknown Vehicle won’t take speed. Only reaches 30 miles an hour, thereafter vehicle starts to excessively shake. Lane assist does not function.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451840February 14, 2022
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: WARNINGS, LANE DEPARTURE: WARNING
I purchased a 2022 Toyota 4RUNNER and 9 days later the wiring harness was destroyed by rodents most like squirrels. Toyota switched to soy based wire insulation without taking precautions in the design to protect the wiring from rodents attracted to the insulation material. The resulting damage cost $8000 to repair and it will take months for the harness to be in stock. This failure caused all safety features to be disabled leaving the vehicle without standard safety functions.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450819February 7, 2022
SEAT BELTS:CRITICAL FASTENERS, SEAT BELTS:FRONT
The contact owns a 2022 Toyota 4-Runner. The contact stated while driving at undisclosed speed, the contact pulled into a parking lot and parked the vehicle. The contact attempted to exit the vehicle but was stuck in the front driver’s seat. The contact stated that the seat belt would not release from the buckle and the retractor would not adjust out of place. The contact called the local police department who arrived at the scene and helped to loosen the seat belt retractor from the upper body and neck where the seat buckle finally loosened up and was released. The failure also recurred with the front driver’s and passenger’s side seats. The contact took the vehicle to a local dealer who inspected the vehicle but was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11445411December 29, 2021
AIR BAGS
The contact owns a 2022 Toyota 4Runner. The contact stated that the passenger's side air bag would not activate while the contact's wife was seated in the front passenger's seat. The contact had to put weights on his wife's legs to activate the passenger's side air bag. The dealer was made aware of the failure but informed the contact that was the way the vehicle was manufactured and could not be modified. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443152December 8, 2021
BACK OVER PREVENTION: CAMERA SYSTEM
The contact owns a 2022 Toyota 4Runner. The contact stated that while reversing the vehicle, the Back Over Prevention camera display was blurry. The vehicle was taken to the dealer and diagnosed that it was a normal characteristic of the vehicle. The dealer informed the contact to utilize the mirrors primarily as the cameras were used for secondary checks. The dealer informed the manufacturer of the failure, and a case was opened. The vehicle was not repaired. The failure mileage was approximately 20.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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