Tesla Model Y Complaints (2026)

327 consumer complaints on file.

#11741200June 1, 2026
VISIBILITY/WIPER, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, BACK OVER PREVENTION: WARNINGS
On XXX at approximately 8:30 PM, the vehicle was operating under Full Self-Driving (Supervised) mode when it failed to detect or react to a stationary pole, resulting in a front-end collision. 1 System Failed: The Full Self-Driving software, Tesla Vision camera system, and Automatic Emergency Braking (AEB) failed to detect the obstacle or apply brakes. The vehicle is available for inspection upon request. 2 Safety Risk: The autonomous driving software drove the vehicle directly into a fixed object without warning, creating a severe collision risk for occupants and nearby pedestrians. 3 Confirmed by Dealer: Yes. The vehicle was taken to the Tesla Service Center in [XXX] on XXX, where technicians officially captured and logged the diagnostic vehicle data for this specific incident under my active service file. 4 Inspected: The physical hardware and system logs have been initially inspected and captured by Tesla Service technicians. 5 Prior Warnings: There were zero warning lamps, chime alerts, or visual indicators on the center console display prior to the impact. The system treated the obstacle as navigable space INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11741088May 31, 2026
STRUCTURE:BODY
My 2026 Tesla model Y frunk (front hood) internal compartment doesn’t has safety release latch and light. And doesn’t has any mechanism to alert me if human or animal accidentally inside the frunk which concerns me so have to report this issue. Thanks
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11740760May 29, 2026
SERVICE BRAKES, SUSPENSION
Service Concern — Front Suspension / Rattling Noise Vehicle is experiencing a persistent rattling/knocking noise from the front area when driving over bumps, uneven pavement, or rough roads. Noise is noticeable at low to moderate speeds and appears suspension-related. Condition seems consistent with known Tesla Model Y service concerns regarding: * front upper control arm mounts, * front damper assemblies, * and wiper bracket pencil braces. Requesting inspection and evaluation of: * front suspension components, * damper assemblies, * upper control arm mounts, * and any applicable Tesla Service Bulletins related to front-end NVH/rattling concerns. Noise has become increasingly noticeable during normal driving conditions and is affecting ride quality. Please document findings and advise whether repairs are covered under warranty. The symptoms typically include: * Rattling noise over small bumps * Knocking or clunking from the front suspension * Noise on rough pavement, speed bumps, or uneven roads * Sometimes vibration or looseness felt near the dashboard/firewall area The repair procedure mentioned is consistent with a Tesla internal service approach for addressing front-end NVH issues (Noise, Vibration, Harshness). Here’s what each item means: Front Upper Control Arm Mounts These are suspension mounting components near the top of the front wheel assembly. If worn, loose, or improperly isolated, they can create: * Metallic knocking * Clicking during suspension travel * Vibration transferred into the cabin Replacing them helps stabilize suspension movement. Front Damper Assemblies The dampers (shock absorbers/struts) control suspension rebound and compression. Faulty or noisy dampers can produce: * Hollow clunks * Rattles over expansion joints * Repetitive knocking on rough roads Replacing the assemblies usually resolves internal damper noise. Wiper Bracket “Pencil Braces” These braces sit beneath the cowl/wiper assembly area. On some vehicles they c
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11740400May 27, 2026
UNKNOWN OR OTHER, ELECTRICAL SYSTEM, SUSPENSION
Tesla 2026 Model Y was involved in a severe motor vehicle accident directly caused by a critical software and/or hardware malfunction of Tesla’s Full Self-Driving (FSD) system. At the time of the incident, the vehicle’s Full Self-Driving (Supervised) software suite was actively engaged and driving the vehicle. While navigating, the system suffered an abrupt and uncommented control malfunction. Despite prompt attention, the autonomous system executed an erratic, uncorrectable maneuver that overrode human intervention thresholds, completely failed to respond safely to the immediate driving environment, and directly caused a collision.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11740003May 26, 2026
SUSPENSION
Service Concern — Front Suspension / Rattling Noise Vehicle is experiencing a persistent rattling/knocking noise from the front area when driving over bumps, uneven pavement, or rough roads. Noise is noticeable at low to moderate speeds and appears suspension-related. Condition seems consistent with known Tesla Model Y service concerns regarding: * front upper control arm mounts, * front damper assemblies, * and wiper bracket pencil braces. Requesting inspection and evaluation of: * front suspension components, * damper assemblies, * upper control arm mounts, * and any applicable Tesla Service Bulletins related to front-end NVH/rattling concerns. Noise has become increasingly noticeable during normal driving conditions and is affecting ride quality.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11739989May 26, 2026
UNKNOWN OR OTHER
My bulldog died yesterday in the new Tesla y we bought because the side storage in the back doesn’t have a cover. I regret ever buying that car. The side storage should come with a cover especially for the size of the space. My explorer came with covers. She went in head first and suffocated to death. I pulled over as soon as I realized something was wrong and had do compressions on her in front of my kids. But it was too late. This is a safety issue. Fix it before it happens to other families. My family is devastated by this. People put their animals back there. It should be safe. We should be able to trust the product especially at the cost we paid. The car has dog mode which means it is supposed to be safe for you to leave your dogs in the car. It is not. I have records of her cremation
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11739830May 24, 2026
VISIBILITY/WIPER
Second time in the five months I have owned the car that I need to replace the windshield in its entirety. Not only does it chip incredibly easily, but any chip immediately becomes a large crack, usually overnight and definitely before Safelite or a similar company can be called to try to fix it. In addition to being dangerously fragile and very expensive to fix - although very lucrative for Tesla since I can’t drive without an intact windshield - it’s very difficult to get an appointment. This time around I must drive around with an ever-expanding crack for 16 days before driving 100+ miles to the nearest Tesla service center to get it replaced. How can it possibly keep me and my family safe if it breaks that easily and that often and why is it normal to replace the windshield that often in any car much less a brand new car?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11739828May 24, 2026
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Adaptive cruise control slams on the brakes at highway speed alleging “curvature assist” on flat, straight roads. Dealer replaced firmware and problem persists. Defect appears to be inherent to adaptive cruise control
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11739597May 22, 2026
SUSPENSION
The car is unstable on the highway when there is a crosswind - either from wind gusts or from large vehicles. The car is easily pushed by wind until lane assist activates to stop it from going outside of the lane. It feels very unsafe to drive on the highway. This is how the car was when it was bought. An alignment was done during the first Tesla service visit and that helped slightly. The second Tesla service visit they said the vehicle was operating as expected and then checked wheel balance after I insisted. They said they fixed wheel balance but it still did not change how the car handles in crosswind. The third Tesla service visit (different service center) they said the vehicle was working as expected and said they could not drive for a significant distance to test. If lane assist ever fails when I'm not ready to instantly react to a gust of wind, it feels like it would easily move into another lane or off the road. When passing large vehicles where wind changes direction, the car sometimes gets pushed left and right which sometimes triggers an alarm and shows an on screen message saying to take control of steering. I test drove another of the same model car for an hour and had the same unstable feeling in the wind but was unable to test long enough to find an area with high crosswind.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11739149May 20, 2026
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
At about 2:16 PM on Monday, 5/18/2026, I was driving southeast in the right lane of Amaya Drive from Fletcher Parkway in La Mesa, CA, planning to turn right across the trolly tracks onto Severin Drive. There is an intermittent LED sign indicating NO RIGHT TURN in the southeast corner of the intersection, just below and to the right of the ground-level stoplight, that illuminates when the trolley is passing so traffic going straight on Amaya can still proceed. In the first Street View PDF I uploaded, it is not illuminated. I had FSD engaged, and as I approached the intersection the NO RIGHT TURN LED was illuminated. If I recall correctly, I assumed FSD would stop for the NO RIGHT TURN LED; but instead, it continued to make the right turn. Luckily my son was in the right seat and yelled several times for me to stop, which I did—just a few feet from the crossing arm, which can been seen elevated in the middle of the second Street View PDF I uploaded, and which was just coming down for the approaching trolley. By the time I got stopped, The crossing arm was fully down, and as noted above I ended up just a few feet from it, and would clearly and unequivocally have driven under and through it if I hadn’t braked suddenly. It’s clear that this was completely the fault of FSD either not reading or not being aware of the intermittent NO RIGHT TURN LED sign. Since FSD clearly doesn’t read NO RIGHT TURN signs, particularly intermittent LED signs, the solution seems to make this intersection NO RIGHT TURN whenever the light is green to pass through the intersection on Amaya, although this will hold up the cars who would like to turn right when there’s no trolley approaching.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11739136May 20, 2026
ELECTRICAL SYSTEM:ADAS
This is the opposite of a complaint. Somebody may have already submitted a blurb about their Tesla Y traveling on a highway with the speed limit of 60 giving an extra foot of room to a motorcyclist that was passing their vehicle. This happened to me today for the first time while I was in full self driving mode . My car was aware of the motorcyclist wanting to pass me and the car in the next lane. Sensing this it moved over about a foot in my lane to allow the motorcycle passage more room. A few minutes later, it did it again for a different motorcyclist. It did this all while in full self driving mode. Kudos to this safety technology.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11738758May 19, 2026
UNKNOWN OR OTHER
Car is missing front trunk emergency release. Apparently standard on newer Tesla’s but it violates FMVSS 401 as a child can easily fit in the front trunk.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11738462May 18, 2026
STRUCTURE:BODY, ELECTRICAL SYSTEM, SEATS
I am reporting a recurring and unresolved electrical/safety issue with my new Tesla Model Y. The issue has occurred 5 times within the past 4 weeks and affects multiple systems simultaneously. When the issue occurs: * The air conditioning stops working completely. * The driver-side front and rear windows cannot be rolled down or up. * The driver seat adjustment may not function properly. The problem appears intermittently. It may disappear temporarily and then return hours or days later. Tesla service has inspected the vehicle multiple times, but the issue continues to recur. This creates a significant safety concern because: * The driver window may not function during rain or emergencies. * The AC may fail during extremely hot weather. * The driver seat may not adjust properly, potentially affecting safe vehicle operation and driver visibility. * The intermittent nature of the failure makes the vehicle unpredictable and unreliable to operate safely. The issue has not been permanently resolved despite repeated service visits. I am concerned there may be a broader electrical or control system defect affecting vehicle safety.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11738360May 16, 2026
STEERING, SUSPENSION, UNKNOWN OR OTHER
2025/2026 Tesla Model Y Juniper experiences noticeable vibration starting at approximately 75 mph on smooth highways. The vibration is felt throughout the entire vehicle: steering wheel, doors, seats, and pedals/floor. It is not limited to the steering wheel. Tire balancing, alignment, and foam checks have all been performed with no resolution. Tesla service states the issue is ‘normal/within spec.’ Video of the vibration with speedometer visible is attached. This matches a widespread pattern reported by other Juniper owners. Video: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11738266May 16, 2026
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, LANE DEPARTURE: ASSIST, UNKNOWN OR OTHER
The latest Tesla autopilot software forces users to engage in an autopilot product survey after disengaging autopilot while driving in order to gain access to audio/radio controls. The survey is not dismissible without reading a complicated prompt and choosing a response, and it completely obstructs audio controls until you participate in the survey. The driver therefore cannot turn off music to listen for emergency sirens, pedestrians, or other potential safety cues while driving at any speed, unless the driver also takes eyes off the road to participate in the forced product survey. This is by design and affects all Tesla drivers who use the autopilot feature.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11738182May 15, 2026
ELECTRICAL SYSTEM:ADAS:AUTONOMOUS/SELF DRIVING
The contact owns a 2026 Tesla Model Y. The contact stated that while the contact's husband was driving at 70 MPH, the self-drive feature failed to function as intended. The contact stated that the vehicle aggressively jerked into the merging lane. The contact stated that the vehicle almost crashed into a concrete wall. In addition, the contact stated that the failure was persistent. The contact stated that the failure began after an unknown software update was performed. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 4,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11737508May 13, 2026
LANE DEPARTURE: BLIND SPOT DETECTION, BACK OVER PREVENTION: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
While my vehicle was operating in Full Self-Driving (FSD) mode, it encountered an accident upon attempting to park in my garage. The collision resulted in substantial damage to the driver’s side rear end and the garage wall. Notably, there was no manual intervention during the entire journey from my son’s school and the parking attempt. The FSD system failed to detect the proximity of the garage and did not initiate braking or provide any warning before impacting the wall. In this instance, the FSD system exhibited multiple failures. I have subsequently reported the incident to Tesla.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11737322May 12, 2026
FORWARD COLLISION AVOIDANCE: WARNINGS
While driving, the vehicle repeatedly triggered emergency braking without any obstacle present. The car continuously displayed warnings indicating pedestrians in front and behind the vehicle when no people were present. Due to these false detections, FSD became disabled during operation. The repeated sudden braking caused severe lower back pain, and I will be seeking medical treatment. This vehicle is unsafe to operate and presents a serious safety risk to myself and surrounding traffic. I have full video evidence of the incidents.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11736618May 8, 2026
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS
I PICKED UP BRAND NE TESLA 2026 MODEL Y AFTER TEST DRIVE I WAS TRYING TO PARK THE CAR IN THE GARAGE. THE CAR SUDDENLY ACCELERATED AND HIT CABINETS IN GARAGE, THE CABINETS CRASHED AND BROKE THE ENTRY DOOR AND THE DEBRIS THE THE HEATING AND AC BLOWER UNIT. EXTENSIVE FRONT DAMAGE TO THE CAR FRONT END. NO PERSONAL INJURY. I [XXX] WAS DRIVING MY WIFE WAS IN THE DRIVE WAY. NO PERSONAL INJURY INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11736121May 6, 2026
FORWARD COLLISION AVOIDANCE: WARNINGS
I was using the autopark function in a parking lot, and the vehicle did not detect the shopping cart return rail. As a result, the vehicle struck the rail, causing damage to the hood and front bumper.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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