Tesla Model Y Complaints (2022)

851 consumer complaints on file.

#11707756December 30, 2025
UNKNOWN OR OTHER
1. Incident Description (FSD Failure) "While operating the vehicle using FSD (Supervised) on December 30, 2025, at approximately [Time], the vehicle failed to detect and completely ran through a red light/stop light at the intersection of [Street Name] and [Cross Street]. I had to take over the vehicle to avoid a potential collision. The system did not provide a warning or attempt to brake for the traffic signal." 2. Control Failure (Sliding/Steering) "Under low-speed conditions (approximately 13 mph), the vehicle suffered an uncontrolled loss of traction and directional stability. The Traction Control System (TCS) failed to intervene or stabilize the car. I was forced to perform a manual steering intervention to correct the slide and maintain my lane. This occurred at [Location/Address]." 3. Hardware/Exit Concern (Door) "The vehicle has a mechanical defect in the [Front/Rear] door. It requires excessive physical force (hard slamming) to latch properly. I am concerned that in an emergency, the door may fail to open or close correctly, posing a safety risk to passengers." 4. Summary of Risk "I no longer feel safe operating this vehicle. The combination of an autonomous driving system that ignores traffic signals and a stability system that fails at school-zone speeds makes this vehicle a life-threatening hazard to myself and others on the road."
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11707004December 25, 2025
UNKNOWN OR OTHER
Full Self Driving caused my Tesla to enter an intersection while the light was red. The FSD stopped at the red light on Monday Dec. 22. 2025 at 9:37 am. After a few moments is began to drive from the correct stop and enter the intersection while the traffic light was red. I had to manually take control to prevent it from continuing thru.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11706873December 23, 2025
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, VISIBILITY/WIPER
Incident Summary: Car Computer (HW3) suffered internal hardware failure on 12/17/25 following software update 2025.44.3. While the media screen and rearview camera functioned, the Autopilot Board (APB) was "MIA." Tesla Randolph (Invoice #3000S0015357298) confirmed the internal failure and replaced the unit. Safety Risk: Failure disabled safety-critical ADAS: Automatic Emergency Braking (AEB) and Forward Collision Warning. Driving visualizations were severely compromised; the vehicle failed to detect pedestrians or lane markings while in motion, creating an immediate collision risk. The car’s active safety "intelligence" was essentially blind despite the camera feed being visible on the screen. Inspection & Contradictions: Tesla Service confirmed the "internal failure" (12/19-12/23). Note: The Service Manager verbally claimed "no codes," but the official invoice explicitly states technicians "found multiple alerts present." Part was retained by Tesla. Warning Symptoms: Failure followed a software reboot loop. Symptoms (MIA board/power cycle failure) match Recall 25V-002. Vehicle had only 36,289 miles. Reporting as potential HW3 defect expansion.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11706852December 23, 2025
ELECTRICAL SYSTEM:ADAS:AUTONOMOUS/SELF DRIVING
The contact owns a 2022 Tesla Model Y. The contact stated while his wife was driving 40-50 MPH in the evening with Self-Driving mode activated, the vehicle failed to decelerate while driving onto the exit lane and crashed into the rear of another vehicle. The contact was occupying the front passenger's seat during the incident. The front driver's side and passenger's side air bags deployed. There was no reported injury. The vehicle was towed to the residence. The vehicle was later towed to a Tesla autobody repair shop to be repaired. The vehicle was then towed to the autobody repair shop recommended by the insurance company. The vehicle was later totaled by the insurance company due to the cost of the air bags replacement. A police report was filed. The manufacturer was notified of the failure. The failure mileage was approximately 30,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11706239December 20, 2025
ELECTRICAL SYSTEM, POWER TRAIN, UNKNOWN OR OTHER
My 2022 Model Y, 213k miles, battery health 77%, no issues until Beginning of November 2025. After Tesla’s update, BMS_a079 popped up, capped charge at 22%. No dead cells, no imbalance—pure software bug remotely triggered by Tesla. Service refused written diagnosis, only said ‘nine thousand dollars for new battery. Risk of stranding.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11706215December 19, 2025
SERVICE BRAKES
Vehicle: 2022 Tesla Model Y VIN: [XXX] Mileage: 85,000 Complaint Description (Copy & Paste): I am filing this complaint due to serious and ongoing safety-related defects with my 2022 Tesla Model Y that remain unresolved despite multiple service visits. The vehicle experiences shuddering and vibration during regenerative braking, especially when driving downhill. In addition, the braking behavior is unpredictable, which compromises vehicle control and creates a risk of loss of control while driving. These issues occur during normal driving conditions and present a significant safety hazard to myself, my passengers, and other road users. I have taken the vehicle to Tesla for service three separate times for this issue. Despite these visits, the Tesla service department has stated they are unable to fix the problem, and the safety concern remains unresolved. I’m being having this issues since I bought the car new. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11705556December 17, 2025
VEHICLE SPEED CONTROL, STEERING, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
On [XXX], while using Full Self-Driving (FSD) to drive to a hospital in Oak Park, Illinois, the vehicle experienced sudden unintended acceleration during the disengagement of FSD. As the vehicle approached the hospital area, I initiated disengagement of FSD to manually enter the parking area. During—or immediately after—the disengagement, the vehicle suddenly accelerated at full power without warning, causing an immediate loss of control and a collision with a nearby fixed structure. No system warnings or alerts were issued prior to the event, and the acceleration was so abrupt that manual intervention was not possible. This occurred in a low-speed, street-level environment where no acceleration was intended or expected and does not correspond to any normal driver input. Based on review of preliminary incident data provided by Tesla, there appear to be irregularities during the FSD-to-manual control transition, including missing or invalid input values, gaps in accelerator/brake/steering signals, and speed readings inconsistent with the crash severity. These indicators suggest potential instability in the real-time control system during disengagement. This report is submitted due to concern that sudden unintended acceleration during FSD disengagement may represent a safety defect with potential risk to drivers and the public. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11705222December 15, 2025
SUSPENSION
While slowly backing out of a parking space at a Whole Foods in San Jose, CA, the driver's-side front wheel suddenly collapsed without warning. The front tire completely locked up, preventing further movement. Upon inspection, I found two bolts lying on the ground and the lower control arm detached and hanging loosely. The sudden jolt from the tire impacting the vehicle's body also caused minor damage to the plastic underbody cover. I had the car towed to the Tesla Service Center at 2801 Northwestern Parkway, Santa Clara, CA 95051, and it is now in their possession. Fortunately, this occurred at very low speed in a parking lot—if it had happened on the freeway, the outcome could have been catastrophic. I've since discovered similar incidents reported by other Tesla owners in this forum thread: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11704905December 13, 2025
ELECTRICAL SYSTEM, ENGINE, VEHICLE SPEED CONTROL
The car stopped in a busy freeway saying electric issue and doesn’t give sufficient time to drive to shoulder. This is the 2nd time this happened within 2 weeks. First time, tesla said high voltage controller had an internal issue with voltage sensing. the hv controller was replaced along with pyrotechnic fuse. Tesla assured this shouldn’t repeat and it repeated again. This has kept us in a catastrophic situation. I request immediate attention to this error and matter.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11704291December 10, 2025
SEAT BELTS
The seat belt buckle not latching and keep popped out while driving
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703296December 5, 2025
ENGINE, ELECTRICAL SYSTEM
I have repeatedly had electrical failure in the vehicle in the form of a "Reduced Power Alert" which renders the vehicle with significant limitation to drivability. This places the vehicle in "limp mode" and this frequently occurs on the highway. Once this Alert appears the vehicle has limited propulsion, limitations to steering and braking as well as other electrical systems. It has been to the dealership for repair on 4 occasions without remedy. It is leaving us on the highway in a dangerous situation repeatedly. It's not a one time event. There were 20 Alerts showing on the screen when I limped it into the dealership once again on [XXX] having nearly wrecked on [XXX] just before the [XXX] exit. The reason this is so dangerous is the failures occur at higher speeds such as highway driving. Leaving one with an immediate loss of forward motion as if you've hit the brakes but vehicles behind you have no warning. This is going to end up with someone getting rear ended or worse. Social media indicates it is a prevalent and not well understood recurring problem. Tesla has been quietly repurchasing vehicles from angry owners. Dreadful. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11702978December 4, 2025
ELECTRICAL SYSTEM
To the National Highway Traffic Safety Administration, I am filing a formal complaint regarding a dangerous safety defect in the 2021 Tesla Model Y. On December 2, 2025 at approximately 4:25 PM, my vehicle suffered a sudden, complete electrical shutdown while I was driving, with no warning and no opportunity to reach safety. Critical details: The vehicle displayed an electrical system message, then instantly powered down. I lost all ability to steer or move the vehicle, which remained immobilized in active traffic. Hazard lights did not function, leaving the vehicle unmarked and invisible to oncoming vehicles. Electronic systems failed, requiring manual release of the driver door. The incident occurred at dusk and blocked the roadway, placing myself and others at significant risk. This failure presented an immediate threat to life and safety. I have since discovered that other Tesla owners have reported similar abrupt electrical or drive-unit shutdowns, suggesting this may represent a broader systemic defect. I am formally requesting that NHTSA investigate whether this issue meets the threshold for a safety recall and whether Tesla’s systems contain a defect capable of causing sudden, uncommanded shutdown while driving. Thank you for your prompt attention to this matter. I am prepared to provide all supporting documentation, including incident details, screenshots, timestamps, and service correspondence.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11702739December 3, 2025
FUEL/PROPULSION SYSTEM
My high voltage drive inverter experienced a failure resulting in loss of all power as well as regenerative braking. Mechanical braking and steering remained available. There were no warnings or indications before the failure. After the failure there were warnings that the propulsion system had failed and to pull over immediately.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11700424November 19, 2025
WHEELS
Tesla Collison Center Denver - returned vehicle with bent wheel after an accident They refuse to repair despite safety risk They are now Blocking my access to service of fixing my car for unrelated issues as well. This bent wheel may result in an unsafe vehicle on the road
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11699010November 12, 2025
SERVICE BRAKES
On October 13th 2025, while driving, I began to hear a clunking and rattling sound from the front left wheel area when braking. Concerned for my safety, I brought the vehicle to a local independent brake specialist for inspection. Their technician found that one of the two bolts securing the brake caliper was completely missing, and the remaining bolt was approximately halfway backed out. The shop explained that this condition presented an immediate risk of caliper detachment and total brake failure, potentially leading to serious injury or death. After both bolts were replaced and properly torqued, the brake noise that Tesla had previously attributed to “pad burnishing” disappeared entirely. This indicates that the squeaking and vibration symptoms Tesla dismissed were, in fact, caused by an improperly secured caliper—a direct safety issue, not a normal wear condition. I notified Tesla legal of this problem (via certified mail) on October 13 2025 and requested a response within 14 days. I have received no such response, nor have I been contacted for further investigation into this dangerous situation with my vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11698052November 7, 2025
ELECTRICAL SYSTEM
2022 Tesla Model Y Long Range AWD VIN: [XXX] Current mileage: 71,967 SAFETY DEFECT: Power Conversion System (PCS) internal hardware failure causes sudden, complete loss of Supercharging capability and extreme vampire drain. Tesla technician’s own words – invoice #[XXX] dated 11/04/2025: “The problem was caused by an internal hardware condition in the Power Conversion System.” This is a manufacturing defect – NOT wear/tear. Safety risk: • Stranding hazard – vehicle stalls at 99%/95% on V3 Superchargers. • One documented trip (Indiana → Las Vegas) required 27 Supercharger stops and 14+ hours of charging instead of the normal 10–12 stops. • Vampire drain: 95% → 70% in 4 days parked (all features off) – July 2025. • Battery degradation: 16.4% loss at 72k miles (83.5% health, 268 mi range) – far above fleet average. Tesla knew since 49k miles: • Nov 20, 2024 – full HV circuit integrity check – goodwill $0 • Feb 19, 2025 – Service Manager [XXX] ran diagnostics and wrote “everything checks out great” • 15 service visits, 3 charge-port doors replaced – same root symptom Tesla now demands $2,503.17 out-of-pocket and refuses to release the vehicle until paid – despite admitting the defect in writing. Cybertruck loaner (provided by Tesla) exhibits identical 99% stall 5 times – proving systemic issue. Attachments (will upload): 1. Invoice #[XXX] – “internal hardware condition” 2. Nov 2024 goodwill invoice 3. [XXX] “great” email 4. Vampire drain screenshots 5. Cybertruck loaner 99% stall photos 6. CA AG complaint confirmation Request immediate investigation and recall of 2022 Model Y Power Conversion System. [XXX] [XXX] [XXX] [XXX]INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11697850November 6, 2025
EQUIPMENT:ACCESSORY:FLOOR MAT
The contact owns a 2022 Tesla Model Y. The contact purchased aftermarket rubber floor mats, and the floor mat on the driver’s side was warped and had started to block the contact from depressing the accelerator pedal. The contact stated that after removing the foot from the accelerator pedal to depress the brake pedal, and then switching back to depress the accelerator pedal, it was more difficult than normal due to the warped floor mat blocking the accelerator pedal. The manufacturer was informed of the failure and replaced the floor mats twice; however, the second set of floor mats was also warped. The failure mileage was approximately 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11697485November 4, 2025
SUSPENSION
Driver side rear outer camber bolt lost the nut holding the bolt for the camber arm. Rear tire cambered in greatly. Upon disassembly saw that bolt has backed out about 75% because of the absence of nut. If bolt had completely backed out the camber of the rear wheel would have collapsed completely and very possibly caused an accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11695917October 27, 2025
SEATS
One day I was exiting the vehicle, and as I swung my leg out to get out of the car the outboard panel broke. Nothing caught on it, it just broke as my weight shifted. As the technician came out to inspect it for repair, it was claimed that this was a common repair. The seat controls are on this panel, so when this happens, this means wires are loose, while the seat automatically moves for use. This changes how the seat positions itself, and the panel interferes with the door closing properly, the seat position.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11695802October 27, 2025
POWER TRAIN
Two days ago, replaced two rear tires at the American Tire Depot and ask them to alignment service. After tire replacement, mechanic showed me the front two control leg arms were cracked and seemed it need to be replaced. That looks pretty bad and never had any issue from other vehicle. Contact to Tesla and was told that out of warrant (50k, current mileage 54k) - i found out there are many accident because this .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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