Tesla Model Y Complaints (2021)

1,096 consumer complaints on file.

#11452430February 17, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The contact owns a 2021 Tesla Model Y. The contact stated while driving with the cruise control activated, the vehicle erroneously applied the brake. The contact stated that the brakes were immediately released independently of driver assistance. There were no warning lights illuminated. The failure had occurred approximately 6 - 10 times. The contact had not taken the vehicle to the dealer. The manufacturer was not made aware of the failure. The approximate failure mileage was 1,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452428February 17, 2022
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
When using basic Tesla Autopilot (AP) on side roads or highways the car will experience “phantom braking” with no other vehicles around. Phantom braking is where the car will slam on the brakes because it sees a safety issue ahead. I was driving on a highway at 60mph and engaged AP after about 5 miles the car brakes hard and fast down to around 40mph and then sped back up to 60mph after about 50 yards. It did this twice on the drive home. If we have an 18 wheeler behind us and they’re not paying attention they would definitely rear end our car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452420February 17, 2022
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
The display of the rear view camera on the screen is not synched. Sometimes it shows something that happened moments earlier. For example, it may show me as I am walking toward the car. Then it “lags” as you back up, meaning that it shows you in an earlier position than where you really are. This is super dangerous as it may not show the real time presence of another car, a pedestrian who is crossing behind your car as you back up, or an object. It also give the driver the false sense of being in the wrong place. We have two Teslas, this is a model Y and the other is a model 3. We have experienced the same problem in both since Tesla pushed a software update in January. I notified Tesla and asked for a repair. The response was that a software patch would be forthcoming. That was weeks ago. Again, this is a super dangerous flaw in the software for the display of the back up camera. I am worried that a pedestrian will get run over by a Tesla driver who does not “see” that pedestrian in the back up screen, or a crash.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452414February 17, 2022
SERVICE BRAKES, VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Two phantom braking incidents on loop 202 Wednesday night
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452409February 17, 2022
SERVICE BRAKES, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Car rapidly brakes when in cruise control and auto pilot. Will also rapidly brake when a car passes by. It will always be random and sudden. Also, occasionally the screen will turn off and I will lose the screen completely and not know my speed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452402February 17, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Phantom braking, rapid deceleration occur without warning and randomly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452391February 17, 2022
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
with cruise control on, when large vehicles (in their respective lane), would approach in opposite direction, the car would brake. Sometimes lightly, once (tour bus approaching) at 60 mph, the brakes were slammed on, with the car behind us nearly rear ending us
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452375February 17, 2022
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Hello, my Tesla Model Y frequently brakes unexpectedly causing me concern in traffic I could be rear-ended. This happens when engaged in FSD Beta software version 10.9 currently and has happened in all previous versions of the software as well. I have held a commercial drivers licnese and want everyone on the road to be safe as possible. The car brakes hard reducing speed 15mph in a second. The car has also attempted to take off from a red light when the first car at an intersection treating it as a stop sign when when several lights are present indicating a solid red and the screen in car shows me solid red as well. I have had to intervene many times to prevent accidents.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452359February 17, 2022
VEHICLE SPEED CONTROL
Several times (at least 4 times) on various trips, I was driving on the interstate going at least 70 mph and I had cruise control on. I DO NOT have autopilot. If the highway was blacktop and I approached a white concrete bridge deck, the car suddenly brakes. Also, twice I was next to a tractor trailer (I was in the left lane and the tractor trailer was in the middle lane to my right) and the car braked suddenly. I thought the car “anticipated” that the trailer was coming into my lane. Regarding the white concrete bridge deck, I wonder if the car “saw” a wall ahead and that is why it braked.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452358February 17, 2022
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
In 16 months I have experience 2 episodes of dramatic emergency braking while traveling at highway speed in the carpool lane adjacent to a concrete barrier wall estimated 5 feet high on the left side of the vehicle. The car decelerated from 65 mph to roughly 30 mph in roughly 2 to 2.5 seconds. Had someone been following at an unsafe distance an accident would have occurred. Thankfully it did not. I never experienced this in my previous Tesla Model S. Overall I love the vehicle, but these 2 incidents were disconcerting.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452355February 17, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
North bound on interstate highway, my vehicle rapidly deaccelerated and then accelerated without warning
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452335February 17, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
The vehicle engages automatic emergency braking frequently and repeatedly without reason, especially on two lane highways with oncoming traffic. This occurs during the day and at night. The vehicle also engages phantom braking (without emergency braking notifications) during normal driving on freeways and highways. Video of this incident is also available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452193February 16, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Traffic aware cruise control frequently hard brakes / emergency brakes on 2 lane roads when large vehicles such as semis and dump trucks approach in the opposite direction even though all vehicles are properly in their respective lanes. This presents a serious risk of being rear ended as well as heart attack for startled passengers. TACC is so bad it's not just unusable it is unsafe.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452165February 15, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
Please see attached pdf complaint letter regarding relentless phantom braking in my 2021 Tesla Model Y. Let me know if there is a problem reading this letter. Thanks
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452139February 15, 2022
SERVICE BRAKES, VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
While using TACC ( traffic aware cruise control) the car would suddenly break and beep warning sounds. Happened randomly and at various speeds but seemed to correlate most with trucks in the left lane. Some colors seemed to be picked up more than others. Bridges and shadows also triggered it. It was my first long trip in the Tesla Y and so experienced these horrible, unpredictable episodes around 40 - 60 times during an 8 hour drive mostly on highways - many of them two way
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451979February 14, 2022
UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: WARNINGS, BACK OVER PREVENTION: WARNINGS
First, the car was not in auto pilot mode or cruise control. The car was driven into the garage, 22 inches from the landing and put in park. The “P” was lit so it was in park when it suddenly lurched forward and hit the landing and the four way flasher came on. Damage has been repaired but was $2500. Per Tesla, the car was not at fault and the car functioned as intended but it was driver error. With all the safety features that this car has, why did it not sound a warning or apply brakes to prevent this from happening. I have read about hundreds of thousand’s of incidents of sudden unintentional acceleration but yet nothing has been done about it. There is another problem with phantom braking when the car suddenly stops if you use the cruise control. I do not use cruise control because of this problem. Tesla continues to add games and other nonsense but have done nothing to fix these problems. I reported this to the Minnesota Attorney Generals office and they suggested that I contact the nhtsa. Their response from Tesla was also that it was driver error and it was not, the car was in park.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11451909February 14, 2022
SERVICE BRAKES, VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
While using adaptive cruise control driving at the I-25 speed limit in northern New Mexico on Feb. 5, 2022, when I went to pass a tractor-trailer rig on a left-turn stretch of freeway, the brakes suddenly slammed on hard (phantom braking), though there was no endangerment in the driving situation. This happened twice on this trip. In both instances, it was while legally passing a big rig on the interstate at the speed limit, with our car in the left lane and the truck in the right. We've taken this vehicle on long interstate road trips through the Mountain West before, and never encountered this problem before in similar circumstances. There must have been some software upgrade that made the car more dangerous and unreliable to drive while using cruise control on freeways with tight bends. Now I don't trust the vehicle and won't be using cruise control until this problem is remedied.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451848February 14, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS
When using the cruise control (and, by extension, Autopilot) feature, the car often brakes unexpectedly and in some cases dramatically for no obvious reason. I often use cruise control on single lane undivided roads that have speed limits between 35-50mph. When using cruise control in this scenarios the car will often automatically apply the brakes for no obvious reason, often applying the brakes hard enough that the car slows down quickly. Many times the forward collision warning sound is played but there is nothing in front of me in my lane or in the opposite lane. Other times this happens when a car is approaching me in the opposite lane. There have been several cases where the car applied the brakes for no obvious reason so hard that had I not intervened (by pressing the accelerator) the car behind me would have been at risk of hitting me. It has gotten to the point where I am becoming somewhat conditioned to override the automatic braking anytime it happens. That is dangerous and can lead to an issue where the car legitimately has a reason to decelerate but I override it thinking it is braking for no reason. I see this behavior in both cruise control (which Tesla calls Traffic Aware Cruise Control) or in Autopilot. I don't currently have the Full Self Driving feature of the car. It occurs most often when I'm on a single lane undivided road using either cruise control or Autopilot. When I'm using cruise control or Autopilot on a traditional divided highway the unexpected braking happens much less frequently.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451792February 13, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
PHANTOM BRAKING When cruise control is engaged (not auto steer or full self driving) the vehicle will intermittently slow down or apply corrective braking when no hazard exists. This happens more frequently on 2 lane roads but also happens occasionally on multi-lane freeways. On a 2 lane road, my vehicle will either slow down, brake or break HARD when anything larger than a SUV is coming from the other direction at normal speeds and in his lane. I have also experienced this when there is nobody for 1+ mile in front of behind me. If there are cars behind me, I find myself covering the accelerator and ready to floor it in case my car suddenly slams on the breaks. This make cruise control very unsafe and stressful. I have another Tesla vehicle doing the same thing and will post separately on that one. Thank you. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451770February 13, 2022
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Car on cruise control slammed on brakes and did so every time I lifted got off accelerater until I disengaged and reengaged cruise control
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Tesla Model Y