Tesla Model Y Complaints (2022)

851 consumer complaints on file.

#11512971March 21, 2023
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
Hello, me again! So I downloaded the newest software update and in less than 24 hours and less than 1 hour of using 'Full Self Driving' and 'Auto Pilot' before the car tried to kill me and other people as usual. Same road I've been reporting for months 429 Eastbound and Westbound (Sanford FL) the car will confuse 429 with SR46 (1,000ft north) and when it gets to any of the overpasses with round-a-bouts underneath the bridge the car starts to stop on the highway (0mpg in a 70mph zone). This is absolutely terrifying; what's even more terrifying is that Tesla is claiming the cars FSD works on 'Artificial Intelligence' but that is a LIE because the car and Tesla have not learned from my many reports and have made zero changes. The only good change they made was my suggestion to Tesla in one of my many complaints about this lemon car they ripped me off on is allowing me to send them a 10 second voice clip describing what went wrong in the car (which once again was my idea) when actually using it sometimes my heartrate is still so high from cars whipping past me 70mph while I'm going 0mph that its hard to even articulate in words what happened so quickly; assuming Tesla even reviews the report and makes changes which they haven't for about 6 months of me reporting it. Car still tries to drive me off road over a transformer at home that is clearly visible on Tesla gps map which could turn the car into a bomb (so I was told by an Uber passenger who works on transformers and was leaving an OSHA meeting about a transformer blowing up on him and his coworkers). 9/10 times it's right but I know its not truly 'Intelligent' because why would it ever revert to a path I've canceled so many times? I'm calling Tesla's bluff and also they deleted me after applying to the AI Engineer job posting on their website when I started reporting these errors because Tesla doesn't really care about their customers like me. https://drive.google.com/file/d/1-Jk4oLzgfERV0DaSpHygCn60Anj2Xq_a/view
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512811March 20, 2023
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I have owned this car for about a year with ~10,000 miles of driving. Four times in the last year, during high way driving, I had sudden deceleration using adaptive cruise control of at least 20 mph at highway speeds. It seems to me that in each case I was to the left of a semitrailer truck and it appears to me that the imaging software believed the truck to my right was entering my lane. This is speculation as to cause but the circumstances are common. I regard the adaptive cruise control feature of Tesla’s Autipilot to be unsafe without extraordinary vigilance - which is not the purpose of cruise control. So I no longer use it. Tesla asserts there is no problem. This occurs during multiple versions of Tesla software.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512591March 19, 2023
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
Bought a brand new Tesla model Y with 11 miles on it. 1 mile down the road it tells me to “pull over immediately” “reduced power” I was going 45 mph downhill and thankfully not a lot of cars around. I pulled over and it said reduced power, exit and enter vehicle to restore operation. I did and it worked fine. I drove home with no problems for 25 miles. An hour later I was headed somewhere else and stopped at a light, when it was green I accelerated then it did the same thing but I was on an entrance ramp to a bridge and 5 cars were behind me. The car then was in reduced power mode and told me to do the same thing again, exit then re-enter. It was busy traffic and took me 5 minutes to get out when there were no cars going past me. It reduced power and couldn’t excelerate and caused a dangerous situation. This happened 3 more times while I was on the phone with Tesla support before I had to wait 2.5 hours for a tow with 47 miles on it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512470March 17, 2023
LANE DEPARTURE: WARNING, LANE DEPARTURE: ASSIST, LANE DEPARTURE: BLIND SPOT DETECTION
My Tesla model Y reports that cameras are blocked or blinded nearly every trip. This happens day or night, and seems to be related to condensation in front of the camera. There is no other condensation in the vehicle; and there is nothing I can do to remedy this. I have brought it to the service center multiple times. On the last visit, the manager informed me that this is a known/common issue and that there is no current repair available. When this occurs, it either disables autopilot which can be alarming/distracting, or stops it from being enabled. Assumedly multiple safety features are disabled while the vehicle is in this state. I can provide additional documentation if required. The image supplied is from the last trip to the repair center.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511617March 13, 2023
UNKNOWN OR OTHER, LANE DEPARTURE: ASSIST, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
This isn't another case of the Auto Pilot being engaged and the driver not paying attention. I was driving, in the rain, on a normal road surface, with both hands on the wheel. The car attempted to steer away and out of my lane when there wasn't an obstacle or any other hazard near me. My hand went from the 10 and 2 o'clock positions to the 11 and 3 o'clock position before it straightened back out. Because of this abrupt movement that the car made, the rear end of the car lost traction and spun around on me before the car came to a stop. Fortunately, no one else was hit during this accident. By looking at the Dashcam video, the car does show brakes were applied before spinning out of control but this wasn't by my input. I feel that the car made a descision for me that I had no control of. The car was not on Auto Pilot but yet still steered for me. Accident report indicates no issues with road surface, no speeding, and no citations.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11511389March 12, 2023
VEHICLE SPEED CONTROL, SEATS, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Car randomly slams on the brakes while cruise control is active. Happen most frequently mid-day while the sun is out. Most frequent when coming over and overpass or small hill on the interstate. ~5 time in a day and of travel. Brake are apply and vehicle slows from 80 to sometime as slow as 60 in a couple seconds. No visible hazards or vehicle on the road at the time. Very scary and dangerous. Contacted Tesla about it and they said a software update would fix it, still happening since I purchase last June and reported in July.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511325March 11, 2023
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Phantom braking with Autopilot (adaptive cruise) engaged. 8 hard braking incidents on 300 mile trip. 3 hard braking incidents on the return. Not all incidents can be explained by shadows, bridges or other vehicles. Braking occurred without warning on the interstate with near maximum brake being applied by the vehicle. It is very dangerous to pass a vehicle, have another car trailing you, and then have then have maximum braking with no warning or reason. The incident was reported to Tesla service, but Tesla provided no immediate solution. They stated that the software would improve over time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511191March 10, 2023
VISIBILITY, STEERING, ELECTRICAL SYSTEM
The contact's wife owns a 2022 Tesla Model Y. The contact received notification of NHTSA Campaign Numbers: 22V702000 (Visibility) and 23V085000 (Steering, Electrical System) however, the parts to do the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact stated while his wife was driving at various speeds with the Full Self-Driving Beta (FSD Beta) activated, the vehicle failed to recognize objects and other vehicles. The vehicle drove into the path of oncoming traffic. The contact's wife corrected the failure by maneuvering the steering wheel to realign the vehicle back into the lane. Additionally, the vehicle was shaking while making turns. The vehicle also experienced phantom braking while driving under an overpass. The failure nearly caused a collision. The dealer was made aware of the failure and confirmed that parts were not yet available. The dealer informed the contact that the vehicle performed as designed. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed that parts were not yet available. The failure mileage was approximately 1,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511115March 10, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, SERVICE BRAKES, VEHICLE SPEED CONTROL
I was driving my Tesla Model Y on 02-26-2022 with my wife in the passenger seat. We were on our way to pick up our son and his two friends from the movie theater in Lincoln Square North, Bellevue Square, Washington. As we entered the Lincoln Square parking garage approximately around 6 30pm and turned into the narrow passage leading down to the several floors of parking lots at approximately 5 miles an hour, the Tesla on its own, and to my alarm and surprise suddenly picked up tremendous speed and went careening down the parking driveway and slammed to a stop into the concrete boundary of the Pillar on parking level P2. The distance travelled from start to finish was to the best of my very rough guesstimate 60ft to 70 ft. My repeated attempts at slamming the brakes did not stop the car. The airbags deployed. •With the impact the car was completely totaled •The front right wheel broke free and hit the rear fender of a car parked in the Parking Garage in P2. - No one in the parking garage was impacted My wife was in great pain and very shaken. She was helped out of the car by a good Samaritan. Lincoln Square security reached us almost immediately. We called 911 and the fire brigade and police came to the accident site within minutes. The police inspected the vehicle and filed a case report. Post the accident, I took my wife to the ER. She was badly bruised with the impact of the air bags and seat belt restraint. We continue to get treated to manage the pain and the bruising. The experience was a horrific one and my wife has been badly impacted …it will take time for her to begin driving again. We have not been contacted by Tesla regarding this accident as of March 9, 2023.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11511052March 9, 2023
WHEELS
Getting flat tire or leak in tires since day one. There is a gap between tire and rim edge and whenever i drive over a road bump or railroad tracks rims cut into tire and get flat tire. Been to tesla service center 3 times already each time they charge me for service and tires. Yesterday they changed a tire and this morning that exact tire got flat again. Towed to tesla service center and they wont accept the fault and charged me again another 432$.. tire getting blown daili
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511002March 9, 2023
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Periodically while using cruise control, most often on toll lanes with a different speed limit than the non-toll lanes, the car slows down rapidly and unpredictably. There are no warnings, and the braking is can be quite considerable (10-15 mph). This only happens when using cruise control.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510876March 8, 2023
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I was driving on the freeway going 70 mph with adaptive cruise control enabled, and on two occasions the car braked quite strongly even though there were no cars in front of me. The first time it may have been because the freeway led into a curve, and the second time the car was headed into a tunnel.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510742March 8, 2023
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The contact owns a 2022 Tesla Model Y. The contact stated that while driving at various speeds with the cruise control engaged, the vehicle experienced phantom braking, without warning. The contact attempted to reach out to the manufacturer but was unable to reach a representative. The vehicle was not yet diagnosed or repaired. The failure mileage was unknown. The contact stated that the manufacturer was contacted after each failure occurrence. Recall visits were scheduled but cancelled due to the issue being deemed "resolved" but that is not true.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510354March 6, 2023
BACK OVER PREVENTION
The contact owns a 2022 Tesla Model Y. The contact stated that while reversing out of the driveway at approximately 5 mph when they suddenly crashed a parked vehicle behind them because the backup prevention system failed to activate. There were no warning lights. No air bag deployed. The contact received no injuries or medical attention. The parked vehicle's door had been damaged. The contact's vehicle had paint removed from the vehicle and a slight dent. No police report was filed. The contact had not taken the vehicle to the dealer. The vehicle had not been diagnosed or repaired. The approximate failure mileage was 3,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11510242March 5, 2023
VISIBILITY/WIPER, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Auto wiper doesn't turn on for low or medium. Defrost doesn't clear windshield in bad weather conditions. Above conditions make it difficult to operate in bad weather conditions due to poor visibility. As per manufacture, everything working as designed but problem exists. Ex: https://www.autoevolution.com/news/tesla-s-autowipers-don-t-work-in-the-rain-and-owners-have-had-enough-of-them-208671.html
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510212March 5, 2023
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
This has been an ongoing problem with our car. While using cruise control it will randomly slam on the brakes for no reason. Nothing is around us it just instantly takes the car from 75 to 60 without warning. It happened multiple times to us over the past few days. Luckily I am nervous about using cruise control in this car so I had my foot on the gas but it did happen with a semi behind us. I was able to manually correct the problem myself quickly but it could have been very bad. These cars are going to kill someone if Tesla doesn't fix this problem soon. So far they have not cared about fixing this problem at all.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510148March 4, 2023
UNKNOWN OR OTHER
Window on driver side not retract correctly causing window remains unshut and water from rains may impair my driving vision. I have report the occasions of that account to Tesla but Tesla wanted to charge me for the work even when my vehicle was under warranty. Re: NHTSA Recall No. 22V-702 - 7SAYGAEE6NF365917
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509980March 3, 2023
VISIBILITY
The contact owns a 2022 Tesla Model Y. The contact received notification of NHTSA Campaign Number: 22V702000 (Visibility) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509100February 25, 2023
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, LANE DEPARTURE: ASSIST
I have experience multiple instances of "phantom braking" where the car suddenly brakes when there is nothing in front of the car. The most concerning incidents are when traveling on interstate highways while Autopilot is engaged. The car will brake suddenly, rapidly, and unexpectedly. I experienced this problem that first day I picked up the vehicle and continue to experience the problem on extended interstate drives of several hours. The car is available for inspection upon request. The biggest safety concern is that a closely following car could rear end the rapidly braking Model Y. Another concern is that the car could loose control on ice or snow while rapidly braking. Despite three requests, Tesla has declined to inspect the vehicle. During these incidences, none of the cameras have indicated that they were obscured nor were any other warnings indicated that I am aware of.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508485February 22, 2023
ELECTRICAL SYSTEM
While I was driving on the freeway, the screen/display froze. I was unable to see how fast I was going. I was unable to use my blinkers. Basically just driving with know knowledge of my speed or if people tell if I was changing lanes. Then the screen rebooted as I was driving and everything went back to normal. Just very concerning.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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