Subaru Outback Complaints (2002)

143 consumer complaints on file.

#10053390February 19, 2004
POWER TRAIN:CLUTCH ASSEMBLY
WHILE DRIVING AT LOWER SPEEDS THE CLUTCH INTERMITTENTLY SHUDDERED WHEN PULLING OUT FROM A STOP. THE VEHICLE HAS BEEN TO TWO DEALERS BUT NEITHER DEALER COULD RESOLVE THE PROBLEM. *AK *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10054533January 20, 2004
POWER TRAIN:CLUTCH ASSEMBLY
SINCE NEW, THE CLUTCH ON THIS VEHICLE HAS SLIPPED WHEN STARTING FROM A STOP. IT ALSO OCCASIONALLY SLIPS WHEN SHIFTING BETWEEN 1ST AND 2ND GEAR. THIS PROBLEM CAUSES THE VEHICLE TO BE DIFFICULT TO START SLOWLY IN TRAFFIC AND WILL EVENTUALLY WEAR DOWN PARTS UNTIL THE CLUTCH AND TRANSMISSION NEED TO BE REPLACED. THIS IS A KNOWN PROBLEM WITH THIS VEHICLE BUT SUBARU OF AMERICA HAS NOT MADE ANY STEPS TO RECTIFY THE PROBLEM. MY LOCAL DEALER CLAIMS THEY CANNOT REPRODUCE THE CLUTCH SLIP AND REFUSE TO FIX THE PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10048173November 18, 2003
SERVICE BRAKES, HYDRAULIC
IN COLD SEVERE WEATHER BRAKES SHUTTER. RECALL 02V079000 WAS ISSUED; HOWEVER, THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10042485October 7, 2003
ELECTRICAL SYSTEM:IGNITION:SWITCH, POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
KEY STUCK IN THE IGNITION SWITCH COMPARTMENT. ALSO, HAD A PROBLEM WITH THE SHIFT GEAR POSITION INDICATOR. DEALER URGED CONSUMER TO PUT A TOWEL AT THE WHEEL TO HIDE THE KEYS HOLDER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10041270October 5, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
2002 LLBEAN OUTBACK ROTOR & BRAKE PROBLEMS. 8/29/02 7,681 MILES--VIBRATION WHEN APPLIED BRAKES--DEALER RESURFACED FRONT ROTORS. 12/30/02 12,464 MILES---VIBRATION WHEN APPLIED BRAKES & SCRATCHY NOISE WHEN APPLIED BRAKES.---DEALER RESURFACED FRONT ROTORS AND REPLACED FRONT BRAKES (NO PAD LEFT). 6/4/03 20,309--VIBRATION WHEN APPLIED BRAKES. DEALER REPLACED FRONT ROTORS & FRONT BRAKES. 10/4/03 25,460--BROUGHT CAR IN FOR OIL CHANGE & DEALER INSPECTED BRAKES. FRONT ROTORS AND BRAKES NEEDED TO BE RESURFACED. DEALER RESURFACED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10039099September 18, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
2002 SUBARU OUTBACK H6 AWD AUTOMATIC TRANSMISSION -- WARPED AND GLAZED FRONT ROTORS AT RELATIVELY LOW MILES (25,600), REQUIRING REPLACEMENT OF PADS AND TURNING OF ROTORS. -- DEALER INITIALLY CLAIMED WEAR AND TEAR ITEM, BUT AFTER REVIEWING SERVICE RECORD WITH SUBARU, OFFERED WARRANTY REPAIR. I HAD FREQUENTLY COMPLAINED OF A SHIMMY WHILE DRIVING AND RECENTLY BEGAN EXPERIENCING A STEERING WHEEL SHIMMY WHILE BRAKING (SINCE LAST TIRE ROTATION). THIS IS THE FIRST INDICATION FROM DEALER THAT THERE WAS ANY PROBLEM WITH THE BRAKES. CAR MOSTLY DRIVEN ON HIGHWAY WITH INFREQUENT BRAKING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10029417August 22, 2003
WHEELS
WHEN APPLYING PRESSURE TO THE BRAKE PEDAL, THE WHEEL WOULD GRIND AND MAKE A NOISE. THE VEHICLE HAD BEEN TO THE DEALER SEVEN TIMES SINCE DECEMBER 2002, AND THE CAUSE OF THE PROBLEM HAD NOT BEEN DETERMINED. *AK THE NOISE APPEARED TO COME FROM THE RIGHT REAR WHEEL AND OCCURRED AFTER THE VEHICLE WAS WASHED. *SCC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10034053August 15, 2003
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
WHEN APPLYING PRESSURE TO THE ACCELERATOR PEDAL VEHICLE WOULD JERK AND EXPERIENCE SUDDEN DECELERATION. WHEN REMOVING PRESSURE FROM THE ACCELERATOR PEDAL THE VEHICLE STALLS. DEALER INDICATES THIS IS NORMAL FOR THIS TYPE OF VEHICLE, AND THERE IS NO A REMEDY FOR THIS PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10032732August 13, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
EXPERIENCED VIBRATION WHEN APPLYING BRAKES. DEALER RECUT ROTORS FRONT & REAR AT APPROXIMATELY 13,000 MI. PROBLEM RECURRED AT APPROX 17,000 MILES. DEALER RECUT FRONT ROTORS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10026849July 9, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
NHTSA# ON CERTAIN PASSENGER VEHICLES, THE BRAKE MASTER CYLINDERS MAY NOT FUNCTION PROPERLY IN AMBIENT TEMPERATURES BELOW FREEZING 32 DEGREES FAHRENHEIT AND LOWER. CONSUMER HAS THE SAME PROBLEM. HOWEVER THIS VEHICLE WAS NOT RECALLED DUE TO THE VIN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10020350May 22, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
WHEN THE BRAKES WERE APPLIED, THERE WAS A VIBRATION. THE DEALER REPLACED THE DISC BRAKE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10020050May 19, 2003
TIRES:SIDEWALL
WHILE DRIVING THE PASSENGER SIDE REAR TIRE EXPERIENCED SIDEWALL SEPARATION (SIZE#P22560R16 PLEASE PROVIDE THE DOT#). *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10016870May 1, 2003
STRUCTURE:BODY:ROOF AND PILLARS
CAR LEAKS INTO CABIN THROUGH MOON ROOFS (I SUPPOSE). WATER POURS THROUGH SEAT BELT RECOIL IN ROOF OVER CARGO AREA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10014275April 11, 2003
POWER TRAIN:MANUAL TRANSMISSION
I PURCHASED A 2002 SUBARU OUTBACK FROM OLDHAM'S SUBARU OF NICHOLASVILLE, KY IN FEBURARY 2003. ON SAT. MARCH 22, 2003, I NOTICED THE CAR HESITATING DURING INITIAL ACCELERATION AFTER A STOP AND THEN WITH ACCELERATION AFTER SHIFTING INTO SECOND GEAR (MANUAL TRANSMISSION). ON SUN., MARCH 23, 2003 THE PROBLEM BECAME MUCH MORE SEVERE. THE CAR WOULD LURCH INTO INTERSECTIONS AFTER A STOP, AND THEN HESITATE. THE CAR WOULD NOT MOVE AT ALL, THEN WOULD LURCH OUT OF THE INTERSECTION. THIS NEARLY CAUSED A VERY SERIOUS ACCIDENT, AND I HAD MY 2 YEAR OLD SON IN THE CAR. I FINALLY DECIDED TO PULL TO THE SIDE OF THE ROAD AND CALL ROADSIDE ASSISTANCE. THE CAR WAS TOWED TO THE DEALERSHIP, WHO DROVE THE CAR THE NEXT TWO DAYS FOR 7 MILES, THEN 6 MILES, AND SAID THAT THEY FOUND NO PROBLEMS. I PICKED UP THE CAR AND DID NOT HAVE THE PROBLEM FOR A WEEK, BUT I AM NOW HAVING THE SAME HESITATION PROBLEMS WITH THE CAR. IT IS CLEARLY UNSAFE TO DRIVE, AND I AM AFRAID TO DRIVE IT. MY OWN INVESTIGATION INTO THE PROBLEM (WEB RESEARCH) REVEALS THAT MANY OTHER OWNERS OF SUBARU'S MADE IN THE LATE 90'S TO THE PRESENT HAVE HAD SIMILAR PROBLEMS, WITH NO HELP FROM THEIR LOCAL DEALERSHIPS. I HOPE THAT THIS PROBLEM CAN BE INVESTIGATED AND ADDRESSED BEFORE PEOPLE ARE INJURED OR KILLED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10012503March 26, 2003
AIR BAGS, SERVICE BRAKES, HYDRAULIC
WHILE DRIVING 25 MPH ON A DIRT ROAD THE CONSUMERS VEHICLE BEGAN TO FISHTAIL. WHEN THE CONSUMER APPLIED THE BRAKES THEY DID NOT STOP THE VEHICLE AND THE STEERING FAILED. THE CONSUMER LOST CONTROL OF THE VEHICLE AND COLLIDED HEAD ON WITH A TREE. NEITHER THE FRONT DRIVER NOR PASSENGER AIR BAGS DEPLOYED. *NLM
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10012506March 26, 2003
AIR BAGS, SERVICE BRAKES, HYDRAULIC
WHILE DRIVING 25 MPH ON A DIRT ROAD THE CONSUMERS VEHICLE BEGAN TO FISHTAIL. WHEN THE CONSUMER APPLIED THE BRAKES THEY DID NOT STOP THE VEHICLE AND THE STEERING FAILED. THE CONSUMER LOST CONTROL OF THE VEHICLE AND COLLIDED HEAD ON WITH A TREE. NEITHER THE FRONT DRIVER NOR PASSENGER AIR BAGS DEPLOYED. *NLM
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10012508March 26, 2003
SERVICE BRAKES, HYDRAULIC, AIR BAGS:FRONTAL
WHILE DRIVING 25 MPH ON A DIRT ROAD THE CONSUMERS VEHICLE BEGAN TO FISHTAIL. WHEN THE CONSUMER APPLIED THE BRAKES THEY DID NOT STOP THE VEHICLE AND THE STEERING FAILED. THE CONSUMER LOST CONTROL OF THE VEHICLE AND COLLIDED HEAD ON WITH A TREE. NEITHER THE FRONT DRIVER NOR PASSENGER AIR BAGS DEPLOYED. *NLM
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10011453March 20, 2003
SEAT BELTS
WHEN THE CONSUMER REMOVED THE CAR SEAT FROM THE VEHICLE, SHE NOTICE THE SEAT BELT WHICH WAS MOUNTED IN THE ROOF OF THE VEHICLE HAD CUT ACROSS HALF OF THE WIDTH OF THE BELT BY THE SEAT BELT HOUSING, WHICH CAUSED A TEAR, THE DEALER REPLACED THE SEAT BELT UNDER WARRANTY. *TS *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10012066March 19, 2003
SERVICE BRAKES, HYDRAULIC
THE VEHICLE STARTED TO FISH-TAIL, THE CONSUMER DEPRESSED THE BRAKES WITH FORCE AND DISCOVERED THE VEHICLE HAD NO BRAKES. *JB *TS
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10009276February 25, 2003
VEHICLE SPEED CONTROL
THE VEHICLE EXPERIENCED SUDDEN ACCELERATION.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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