Subaru Outback Complaints (2019)

1,036 consumer complaints on file.

#11310748February 22, 2020
VISIBILITY/WIPER
WINDSHIELD CRACKED FOR NO REASON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310764February 22, 2020
VISIBILITY/WIPER
THERE IS A SMALL CRACK IN THE WINDSHIELD ON THE LEFT SIDE OR DRIVER'S SIDE OF THE CAR. THE CRACK OR DEFECT APPEARS TO BE IN BETWEEN THE GLASS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310814February 22, 2020
VISIBILITY/WIPER
WINDSHIELD CRACKED ACROSS DRIVERS SIDE WITH TOO LONG CRACKS WHILE DRIVING ON THE ROAD. REPLACED AND PAID FOR BY MYSELF AND MY INSURANCE 1/13/20
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310333February 20, 2020
ELECTRICAL SYSTEM
APPLE CARPLAY AND STARLINK WILL FREEZE AND MAKE A LOUD "RINGING SOUND" UNTIL VEHICLE IS TURNED OFF AND TURN BACKED ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310109February 19, 2020
UNKNOWN OR OTHER
I PURCHASED A 2019 SUBARU OUTBACK FOUR MONTHS AGO AND AM NOW ON MY THIRD WINDSHIELD. I HAVE BEEN DRIVING FOR 35 YEARS AND AT BEST HAD A SMALL CHIP ON MY WINDSHIELD. 4 MONTHS 3RD WINDSHIELD. NOT A CHIP BUT TOTALLY SHATTERED. WITH THE EYESIGHT TECHNOLOGY IN THE CAR IT'S VERY EXPENSIVE TO REPLACE. THE FIRST WINDSHIELD WAS HIT BY SOMETHING THAT GRAZED OFF THE WINDSHIELD. THE SECOND I CAME OUT IN THE MORNING AND THE WINDSHIELD HAD A TWO FOOT LONG SPIT DOWN THE CENTER OF IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309501February 16, 2020
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, UNKNOWN OR OTHER
WINDOW SLOW/STOP GOING UP ON DRIVER SIDE DOOR, AUDIO SYSTEM WAS HAVING LOUD POPPING NOISE, SYSTEM THAT IS SUPPOSED TO TELL YOU WHEN HOW CLOSE YOU ARE TO ANOTHER CAR/AUTOMATICALLY BREAK- TURNS OFF ON OWN/SAYS NO SIGHT CAMERA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309494February 16, 2020
VISIBILITY/WIPER
SEPTEMBER 20, 2019. I WAS DRIVING TO WORK SURROUNDED BY AN OPEN FIELD AND NOTHING ELSE. A SPONTANEOUS FAULT APPEARED IN MY WINDSHIELD. ON THE WAY HOME THE SAME DAY, A SECOND ONE APPEARED OUT OF NOWHERE AND WITHOUT ANYTHING STRIKING THE WINDSHIELD. OVERNIGHT THE SECOND FAULT GREW LONG CRACKS FROM IT WHICH WE NOTICED. THIS IS CLEARLY A MANUFACTURING FAULT. I FEEL BADLY BECAUSE IT IS MY FIRST SUBARU PURCHASE AND HAVE BEEN MOSTLY DELIGHTED SO FAR. THERE IS NO IMPACT TO THE CAR'S WINDSHIELD, AND THE DAMAGE SPONTANEOUSLY APPEARED IN TWO PLACES JUST HOURS APART.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309435February 15, 2020
VISIBILITY/WIPER
2019 SUBARU OUTBACK PURCHASED DECEMBER 2018, SAND STRIKE CHIPPED AND CRACKED THE WINDSHIELD WITHIN ONE MONTH. THIS MORNING AS WE WERE DRIVING DOWN THE STREET WITH NO OTHER TRAFFIC MY WIFE NOTICED A CRACK FORMING AND GROWING UP FROM THE BOTTOM OF THE WINDSHIELD ON THE PASSENGER'S SIDE. THE CRACK IS NOW 17" LONG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309439February 15, 2020
VISIBILITY/WIPER
WINDSHIELD CRACKED WHILE PARKED OVERNIGHT, NOTHING APPARENT CAME IN CONTACT WITH IT TO CAUSE THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309303February 15, 2020
VISIBILITY/WIPER
MY WINDSHIELD WAS CRACKED STARTING UNDER THE WIPER BLADE, AT THE LOWER CENTER OF THE WINDSHIELD, AND CRACKED UPWARDS ABOUT 5 INCHES, AND SPILT IN TWO DIFFERENT DIRECTIONS. ONE LENGTH ABOUT 9 INCHES AND THE OTHER SIDE ABOUT 12 INCHES, AND THE CRACKS SEEM TO BE EXTENDING. THE CAR WAS PARKED IN MY DRIVEWAY. AS I SEE IT, AROUND THE CRACK THERE ARE NO CRACKS, DINGS, CHIPS, OR ANY MARKS. THE LOOK OF THE CRACK DOESN'T RESEMBLE DIFFERENT SHATTER. MY CAR IS A 2019 VEHICLE THAT ONLY HAS ABOUT 10,000 MILES SO QUITE NEW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308644February 12, 2020
VISIBILITY/WIPER
WINDSHIELD IS TOO SOFT AS I TWO PLACES THAT HAVE CRACKED AND ONE THAT CHIPPED. THE ITEMS THAT HIT THE WINDSHIELD WERE SMALL AND SHOULDN'T HAVE CAUSED THE DAMAGE THEY DID. I'VE HAD OTHER VEHICLES THAT WERE HIT BY MUCH BIGGER DEBRIS AND NO DAMAGE. WINDSHIELD IS SUBSTANDARD. ALL DAMAGE OCCURRED WHILE DRIVING ON THE FREEWAY. I CAN PROVIDE PHOTOS BUT I DID HAVE SAFELITE REPAIRS TWO OF CRACKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308439February 11, 2020
VISIBILITY/WIPER
I BOUGHT MY OUTBACK NEW AT THE END OF AUGUST 2019 AND SINCE THEN THE WINDSHIELD HAS CRACKED 3 TIMES AND I HAVE HAD TO REPLACE IT ALL 3 TIMES. I WAS DRIVING ALL 3 TIMES. TWICE I BELIEVE A PEBBLE HIT THE WINDSHIELD BUT THE THIRD TIME NOTHING HIT THE WINDSHIELD. LUCKILY WHEN I BOUT IT THE SALESMAN SUGGESTED I GET THE EXTENDED WINDSHIELD INSURANCE. NOW I KNOW WHY. THERE IS SOMETHING THAT NEEDS TO BE DONE WITH THESE WINDSHIELDS, THEY ARE DANGEROUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307567February 6, 2020
UNKNOWN OR OTHER
WINDSHIELD CRACKED WHILE CAR WAS STATIONARY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307185February 5, 2020
VISIBILITY/WIPER
I WAS DRIVING INTO WORK ON A SMOOTH ROAD IN CLEAR CONDITIONS WHEN I HEARD A POP. WINDSHIELD HAD A LARGE STAR BUST AND CRACK SPREADING FROM THE CENTER. NOTHING HIT THE WINDSHIELD. THERE WEREN'T ANY EXTREME TEMPS (IT WAS ABOUT 60 DEGREES OUT) AND I DIDN'T HAVE THE HEAT OR AC ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307342February 5, 2020
SERVICE BRAKES
ON THE EVENING OF DECEMBER 23, 2019 I HIT A DEER GOING APPROXIMATELY 25 MILES/HOUR. THE DEER DARTED OUT IN FRONT OF. I DID NOT HAVE TIME TO TAKE MY FOOT OFF THE GAS. HOWEVER, THE AUTO-BRAKING FUNCTION ON THE CAR INITIATED. THE COLLISION DID DAMAGE TO THE FRONT GRILL AREA AND RIGHT FRONT QUARTER PANEL. THE AIR BAGS (DRIVER'S AND SIDE CURTAINS) DEPLOYED. AFTER THE COLLISION AND INITIAL AUTO-BRAKING, I LOST ALL ABILITY TO BRAKE USING THE BRAKE PEDAL. THE CAR CONTINUED FOR APPROXIMATELY ANOTHER QUARTER MILE BEFORE COMING TO A STOP. BEFORE THE CAR CAME TO A STOP, I JUMPED/ROLLED OUT OF THE CAR BECAUSE I WASN'T SURE IF THE CAR WAS ON FIRE. THE WHITE DUST AND SMELL (FROM AIR BAGS) HAD ME CONCERNED. MY MAJOR CONCERN NOW IS THAT I LOST NORMAL BRAKING ABILITY. THIS SHOULD BE LOOKED AT. THE PENNSYLVANIA STATE POLICE REPORT NUMBER IS PA 2019-1706182. INSURANCE COVERAGE WAS BY NATIONWIDE. MY CALIM NUMBER IS 022305-GK. THE CAR IS BEING REPAIRED BY CAR CARE COLLISION IN HONESDALE, PA.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11306184January 30, 2020
STRUCTURE:BODY
I GOT INTO MY CAR THAT WAS PARKED IN MY DRIVEWAY AND NOTICED A LARGE CRACK IN MY WINDSHIELD ON THE DRIVER'S SIDE. IT WAS NOT THERE THE NIGHT BEFORE AND THERE WAS NO IMPACT TO MY WINDSHIELD. SINCE THEN THE CRACK HAS SPREAD ABOUT 1/3 OF THE WAY ACROSS THE WINDSHIELD. AGAIN, SPONTANEOUSLY WITH NO IMPACT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302734January 29, 2020
VISIBILITY/WIPER
CRACK IN WINDSHIELD AFTER BEING HIT BY BIRD DROPPING JUST ABOVE THE REAR VIEW MIRROR. CRACK SPREAD TO 6-8 INCHES AND NEEDS TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301178January 22, 2020
VISIBILITY/WIPER
I WAS DRIVING DOWN THE HIGHWAY AND MY WINDSHIELD CRACKED ON THE BOTTOM LEFT OR DRIVERS SIDE. THERE WAS NO IMPACT ON THE WINDSHIELD OF ANY KIND. NO TRAFFIC AND SMOOTH HIGHWAY. TEMP WAS AROUND 66 DEGREES. STARTED OUT AS A 5 INCH CRACK FROM THE BOTTOM UP AND HAD A VERY SMALL DIVOT. THEN SPREAD TO A 10 INCH CRACK VERY QUICKLY. I CALLED THE DEALERSHIP AND THEY SAID CRACK WAS CAUSED BY OUTSIDE FORCE DUE TO THE TINY DIVOT. THEY SAY THE ONLY WAY FOR A DIVOT IS IMPACT WITH A OUTSIDE FORCE. THAT IS NOT A TRUE STATEMENT. A SMALL DIVOT CAN OCCUR FROM A STRESS CRACK OF FROM SPONTANEOUSLY CRACKING. THE EYESIGHT TECHNOLOGY DOES NOT WORK WITH ANY OTHER WINDSHIELD, YOU MUST BUY THE FACTORY WINDSHIELD. I DO NOT FEEL SAFE DRIVING MY CAR WITH A SUBPAR WINDSHIELD. PLEASE HELP IN THIS VERY SERIOUS SAFETY ISSUE BEING IGNORED BY SUBARU. I HAVE ZERO CONFIDENCE IN THE NEW WINDSHIELD. THIS NEEDS TO BE ADDRESSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301271January 22, 2020
ELECTRICAL SYSTEM
CAR BATTERY COMPLETELY DRAINED AFTER SITTING OVER NIGHT IN GARAGE. NO ELECTRICAL LEFT ON TO CAUSE DRAINAGE, CAR WAS LOCKED AFTER USE. APPROX 6K MILES ON VEHICLE, NO PRIOR INDICATION OF BATTERY FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301019January 22, 2020
VISIBILITY/WIPER
WINDSHIELD CRACKED ABOUT 10 INCHES WHILE DRIVING IN COLD WEATHER WITH NO APPARENT REASON WHILE DRIVING ABOUT 55 MPH ON HIGHWAY WITH DEFROST ON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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