Subaru Legacy Complaints (2009)

65 consumer complaints on file.

#11208685May 20, 2019
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT CALLED ON BEHALF OF HIS DAUGHTER WHO OWNS A 2009 SUBARU LEGACY. ON TWO SEPARATE OCCASIONS, WHILE DRIVING HIGHWAY SPEEDS, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. A DEALER WAS NOT CONTACTED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V297000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11065999January 31, 2018
STRUCTURE:BODY
MY 2009 SUBARU LEGACY'S DASHBOARD IS COMPLETELY MELTED. NOW IT IS A GLOSSY SOFT MATERIAL AND EVERY TIME THE SUN GLARES FROM THE FRONT, IT MAKES IT DIFFICULT FOR ME TO SEE OUT OF THE WINDOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11032916October 11, 2017
AIR BAGS
TAKATA RECALL -- SUBARU WILL NOT TELL ME IF MY CAR HAS A TAKATA AIRBAG, BUT ONLY THAT I AM NOT CURRENTLY ON THE RECALL LIST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010194July 24, 2017
STRUCTURE:BODY
AFTER BEING PARKED FOR SEVERAL HOURS, WE GOT IN THE CAR AND WERE DRIVING ON SIDE STREETS, WE HAD JUST TURNED ONTO A HIGHWAY AND WERE PICKING UP SPEED (ABOUT 30-40MPH) WHEN THE HOOD FLEW UP AND SMASHED THE WINDSHIELD. WE WERE ABLE TO PULL THE CAR OVER AND GET ASSISTANCE. FORTUNATELY, NO ONE WAS HURT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993397June 6, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2009 SUBARU LEGACY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V026000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. HALDEMAN SUBARU, LOCATED IN HAMILTON, NEW JERSEY, WAS CONTACTED BUT THE DEALER STATED THAT THE PART WOULD NOT BE AVAILABLE FOR NINE WEEKS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10980149April 24, 2017
AIR BAGS
AIR BAG LIGHT CAME ON WHILE DRIVING, TURNED THE CAR OFF AND BACK ON AND LIGHT TURNED OFF, DAYS LATER SAME THING NOW IS ON AND WONT TURN OFF, THIS STARTED SINCE THE VEHICLE GOT THE TAKATA RECALL DONE AT THE DEALER. GOOGLE THE PROBLEM AND THERE IS THOUSANDS OF COMPLAINTS ABOUT IT AND SEEM TO HAPPEN TO ALL SUBARU CARS SPECIALLY LEGACY, AND WHEN PEOPLE TAKE CAR TO DEALER THEY WANT TO CHARGE 2,000 FOR THE FIX. I MADE THE APPOINTMENT FOR APRIL 26,2017 TO TAKE THE CAR TO THE DEALER AND HOPE WONT BE ASK TO PAY ANYTHING OR WILL HAVE TO FIND THE WAYS TO GET A LAWYER SINCE SEEMS TO BE A DEFECTIVE PART FROM FACTORY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10925607November 12, 2016
AIR BAGS
TAKATA AIRBAGS-- INCIDENT NOT MV RELATED-- BEAURUCRATIC ISSUE. I HAVE RECEIVED NO HELP GETTING MY AIRBAGS REPLACED. TRIED SEVERAL DEALERS. THEIR LIES DO NOT MATCH UP. GETTING THE RUN AROUND. VERY UPSET. UNACCEPTABLE SERVICE OR LACK THERE OF, REALLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10925181November 9, 2016
AIR BAGS
RECEIVED NHTSA RECALL NO. 16V-358 BACK IN JUNE 2016. HAVE NOT BEEN CONTACTED BY SUBARU SINCE TO REPLACE THE AIRBAG AND IT SAYS NOT TO HAVE A PASSENGER IN THE FRONT SEAT, WHICH IS DIFFICULT FOR OVER 4 MONTHS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898934August 26, 2016
AIR BAGS
AIRBAG DASHBOARD CLUSTER LIGHT STARTED BEING INTERMITTENT AND NOW ON ALL THE TIME. DOES IT MEAN THE SENSOR IS BAD OR THE AIRBAG. SINCE THE CAR MAT BE PART OF THE TAKATA RECALL. I AM NOT SURE WHAT THE ISSUE IS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898086August 23, 2016
AIR BAGS, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
I NOTICED AIRBAG SIGN COMES ON EVEN AFTER THE RECALL FOR AIRBAG WAS COMPLETED ON THE CAR WITHIN LAST 10 DAYS. THE DEALER SAYS IT WILL COST $350 DOLLARS TO INVESTIGATE AND REPAIR AS AN APPROXIMATE ESTIMATE FOR BUDGETING OVER THE PHONE. SO I DID INTERNET SEARCH ON SIMILAR PROBLEMS, AND FOUND OUT VIA YOUTUBE VIDEOS AND CAR MECHANIC BLOGS THAT IT IS SUBARU'S ELECTRICAL SOLDER PROBLEM (ELECTRICAL CONNECTION) THAT TRIGGERS THE PASSENGER AIRBAG LIGHT ON AND OFF INTERMITTENTLY AND THEREFORE THE AIRBAG WARNING SIGN TURNS RED. WHAT IS THE POINT OF DOING A RECALL WHEN THEY CANNOT CHECK THE ENTIRE SYSTEM ? NHTSA HAS ERRED BY NOT MANDATING MANUFACTURERS TO "TEST THE ENTIRE AIRBAG SYSTEM FOR NORMAL FUNCTIONING". THE DEALER TOLD ME THAT THE ONLY THING THE RECALL DOES IT REPLACE THE FAULTY UNIT, THATS IT. SO BASICALLY, THE SYSTEM MAY MALFUNCTION, BUT THAT IS NOT COVERED BY SAFETY AIRBAG RECALL ? CAN SOMEONE EXPLAIN ME THE LOGIC HERE? A LOT OF SUBARU CUSTOMERS ARE FACING THIS ELECTRICAL SOLDER SAFETY PROBLEM . SOME MIGHT NOT EVEN BE AWARE OF THE WARNING LIGHT. IT IS MY STRONGEST OPINION THAT NHTSA TAKE THIS REQUEST VERY SERIOUSLY AND ISSUE AN ADDENDUM TO AIRBAG RECALLS TO TEST THE ENTIRE SAFETY SYSTEM FOR OPTIMAL FUNCTIONING . YES, I INTENDED THE CAPS TO BE ON BECAUSE I CANNOT STRESS ENOUGH. MEANWHILE, A BLANKET RECALL SHOULD BE ISSUES BY SUBARU TO FIX THE FAULTY AIRBAG INDICATOR CONNECTIONS THAT IS TRIGGERING THE WARNING SIGNS. CHECK THESE YOUTUBE LINKS TO UNDERSTAND THE EXACT ISSUE I AM FACING: 1) HTTPS://WWW.YOUTUBE.COM/WATCH?V=KJXEPANO_E8 2) HTTPS://WWW.YOUTUBE.COM/WATCH?V=PVIAHPEPJ9A ALSO, I AM NOT ABLE TO FIND ANY DOCUMENTATION THAT EXPLAINS IF THIS WARNING LIGHT MEANS THAT THE SYSTEM HAS DISABLED AIRBAGS ? IF THAT IS THE CASE, CAN GET SUBARU'S ATTENTION AND RESOLUTION ? OR HOW MANY PEOPLE'S LIVES DOES IT TAKE TO GET THE ATTENTION?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10892046August 1, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2009 SUBARU LEGACY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V358000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10892126August 1, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2009 SUBARU LEGACY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V358000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE A AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10889017July 27, 2016
AIR BAGS
THE PASSENGER AIR BAG LIGHT ON THE DASH BOARD GOES ON AND OFF PERIODICALLY ON MY 2009 SUBARU LEGACY. SOME DAYS IT DOES NOT COME ON AT ALL, AND OTHER DAYS IF WILL DO IT 2 OR 3 TIMES, SOMETIMES STAYING ON FOR THE ENTIRE TIME THE VEHICLE IS TURNED ON. IT DOESN'T MATTER IF A PASSENGER IS IN THE SEAT OR NOT - ALTHOUGH USUALLY I DON'T HAVE A PASSENGER IN THE SEAT. THIS STARTED HAPPENING AT 80K MILES, AND I NOW HAVE 100K. SUBARU DEALERSHIP WANTS TO CHARGE $100 TO DIAGNOSE IT, BUT PROBABLY A SENSOR THAT NEEDS REPLACED IN THEIR OPINION AT A COST OF $500. APPEARS TO BE A PROBLEM FOR OTHER OWNERS OF MAKE / MODEL / YEAR OF SUBARU. I THINK THIS SHOULD BE A SUBARU ISSUE THAT IS LOOKED AT BY AN INDEPENDENT PARTY BEFORE SOMETHING CATASTROPHIC HAPPENS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10876372June 24, 2016
AIR BAGS
AIRBAG LIGHT GOES ON AND OFF. NO ACCIDENTS ON THE VEHICLE. THIS STARTED AFTER 70000 MILES ON THE VEHICLE. LIGHTS KEEPS ON UNDER EXTREME TEMPERATURE CONDITIONS (BELOW 32 F AND ABOVE 80F)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10850382March 18, 2016
ENGINE
CAR WAS KEPT UP WITH TIMELY, OIL CHANGES ALWAYS TAKEN CARE OF. WARRANTY STILL ON THE CAR BUT DEALERSHIP REFUSING TO PAY SINCE CAR WASN'T SERVICED THERE. AT 90,000 MILES ON THE FOUR LANE, OUT OF NOWHERE, ROD BROKE AND I HAD CATASTROPHIC ENGINE FAILURE. THE CAR WAS IN MOTION AND SHUT OFF, HAD TO PULL OVER ON SIDE OF FOUR LANE GOING 55 MPH WHEN CAR SHUT OFF, AND CAR REFUSED TO START AGAIN. AT NO TIME WAS I GIVEN ANY FOREWARNING ABOUT THE ENGINE HAVING FAILURE. SINCE THE DEALERSHIP IS NO HELP, I STILL OWE 9,000 ON THE CAR SO I AM GOING TO HAVE TO PAY FOR A NEW ENGINE AT ABOUT 4,000 DOLLARS.. ALTHOUGH THE WARRANTY IS STILL GOOD. I'VE READ HOW MULTIPLE OTHER PEOPLE ARE HAVING THIS SAME EXACT PROBLEM AROUND 90,000 MILES. IS THERE NO RECALL? NO INVESTIGATION? IS THERE A DEFECT IN THE ENGINE? I THINK IT'S TOO "COINCIDENTAL" THAT MINE HAPPENED TO GO AROUND THE SAME TIME THEIRS DID, WITH THE SAME EXACT PROBLEM. THERE WAS ALSO TWO OTHER PEOPLE IN THE CAR AT THE TIME. THANKS FOR YOUR HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10787313October 30, 2015
POWER TRAIN
I WAS DRIVING THE VEHICLE AT HIGHWAY SPEED WHEN INDICATOR LIGHTS CAME ON IN THE DISPLAY AREA. ODOMETER WAS JUST OVER 83,000 MILES. THE ENGINE BEGAN TO MAKE NOISE AS THOUGH ACCELERATING BUT THERE WAS NO CHANGE IN GEAR AND THE VEHICLE LOST SPEED AND ENGINE CONTINUED RUNNING LEADING TO NEAR ACCIDENT. VEHICLE WAS TOWED TO DEALERSHIP. THEY FOUND TRANS CODE P0766 AND REPROGRAMMED THE TRANSMISSION. VEHICLE WAS ROAD TESTED WITH NORMAL FINDINGS AT HIGHWAY SPEED WITH UP AND DOWN SHIFTS AND KICKDOWN ALL NORMAL. DEALER REPLACED TRANSMISSION FLUID AFTER FINDING BROWN TRANSMISSION FLUID. THIS OCCURRED AFTER NO PREVIOUS TRANSMISSION PROBLEMS AND TRANSMISSION FLUID REPLACEMENT APPROXIMATELY 20,000 MI PRIOR. TRANSMISSION OIL PAN WAS REMOVED AND CLEANED. THE COOLING SYSTEM WAS FLUSHED. VEHICLE WAS ROAD TESTED AGAIN WITH NORMAL OPERATION WITH A NOTE THAT THE AIRBAG LIGHT TURNED ON (NO FURTHER ACTION TAKEN BY DEALER). AIRBAG INDICATOR HAS ALTERNATED BETWEEN ON AND OFF FOLLOWING THIS BUT MOSTLY REMAINS ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10762463September 9, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2009 SUBARU LEGACY. WHILE DRIVING AT VARIOUS SPEEDS, THE LOW BEAM HEADLIGHTS FAILED AND ONLY THE HIGH BEAMS HEADLIGHTS WOULD ILLUMINATE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 109,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10759631August 26, 2015
AIR BAGS
STARTING IN FALL OF 2014 THE PASSENGER AIRBAG LIGHT WOULD GO ON & OFF INTERMITTENTLY; DURING THE FOLLOWING WINTER THE LIGHT RARELY CAME ON. ONCE WARM WEATHER HIT IN MAY OF 2015 THE LIGHT CONTINUALLY STAYS ON. THERE SEEMS TO BE NO CORRELATION TO THE PASSENGER SEAT BEING OCCUPIED OR NOT OCCUPIED. IN LIGHT OF THE RECENT AIRBAG RECALL FOR EARLIER SUBARU MODELS, SUBARU MAY WANT TO CHECK INTO THEIR 2009 MODELS AS THERE APPEARS TO BE SEVERAL OTHER SIMILAR INSTANCES RECORDED ON THIS SITE. I'M CONCERNED ABOUT THE SAFETY ISSUE (NOT KNOWING IF THE BAG WILL DEPLOY PROPERLY, IF AT ALL) & DO NOT HAVE THOUSANDS OF DOLLARS FOR REPAIR COSTS OF SOMETHING THAT APPEARS TO BE HAPPENING IN OTHER LIKE VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10735744July 22, 2015
TIRES
TL* THE CONTACT OWNS A 2009 SUBARU LEGACY EQUIPPED WITH YOKOHAMA AVID ENVIGOR TIRES, SIZE: P205/50R17. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED CRACKS ON THE PASSENGER SIDE FRONT AND REAR TIRES BETWEEN THE TREAD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE TIRES NEEDED TO BE REPLACED. THE TIRES WERE NOT REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE VEHICLE FAILURE MILEAGE WAS 58,300 AND THE TIRE FAILURE MILEAGE WAS 16,800. MA 10/23/15
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10726133June 19, 2015
AIR BAGS
THE AIR BAG INDICATOR LIGHTS UP ON THE PANEL WHEN I START MY CAR ENGINE AND THE INDICATOR LIGHT STAYS ON AND NEVER GOES OFF WHILE I DRIVE. I AM WORRIED THAT THE AIR BAGS WILL RELEASE UNNECESSARILY WHILE I'M DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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