Subaru Impreza Complaints (2004)

96 consumer complaints on file.

#10114449March 22, 2005
AIR BAGS:FRONTAL
SOLO CAR SPIN OUT....HIT A BRICK WALL NO AIRBAG DEPLOYMENT IN THE FRONT END CRASH. RECIEVED TWO HEAD WOUNDS/KNEE INJURY/MEMORY LOSS. OTHING DONE TO CORRECT DAMAGE OR SITUATION. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10114133March 15, 2005
TIRES:TREAD/BELT
I PURCHASED A NEW 2004 WRX SUBARU IMPREZA SPORTSWAGON ON 03-12-04. THE CAR CAME WITH BRIDGESTONE, POTENZA RE92, P205/55R16-89V TIRES. AT A LITTLE OVER 16,000 MILES THREE OF THE TIRES HAVE SHIFTED BELTS AND ONE HAS DRY ROT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10114083March 14, 2005
VISIBILITY:WINDSHIELD
WINDSHIELD STARTED TO CRACK FROM BOTTOM (BELOW THE WIPERS) AND TRAVLLED ALL THE WAY TO THE RIGHT SIDE WHEN EVER USED FAN TO DEFOG THE WINDSHIELD. TALKED TO DEALER BUT REFUSED WARRENTY COVERAGE, STATING IMPACT BELOW THE WINDSHEILD WIPERS. I CANNOT SEE THE SO CALLED IMPACT BUT I HAVE TO FIX THE WINDSHEILD. THIS IS A THERMAL VARIENCE CRACK. VERY WEAK GLASS, CRACK HAS TRAVELLED ALL ACROSS WINDSHEILD BUT I AM STUCK WITH THE COST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10110609February 16, 2005
POWER TRAIN:CLUTCH ASSEMBLY
UNABLE OR DIFFICULT TO PLACE CAR IN GEAR WHILE DRIVING ON MULTIPLE OCCASIONS. FIRST TOTAL FAILURE OCCURRED IN ROADWAY DURING RUSH HOUR TRAFFIC AND LEFT ME STRANDED ROADSIDE. SECOND TOTAL FAILURE OCCURRED WHILE EXITING FREEWAY AND WAS ABLE TO EVENTUALLY PUT CAR IN GEAR AFTER SEVERAL MINUTES. ORIGINAL DEALER, REGIONAL SERVICE MANAGER AND CORPORATE OFFICES WERE UNRESPONSIVE AND/OR UNCOOPERATIVE RELATIVE TO MY REQUESTS FOR VISUAL INSPECTION OF THE CLUTCH. AFTER MULTIPLE REQUESTS, ASSURANCE OF LEGAL ACTION AND REFUSAL TO DRIVE THE VEHICLE DUE TO FEAR OF BEING INVOLVED IN A COLLISION, OTHER DEALERSHIP AGREED TO REPLACE ENTIRE CLUTCH ASSEMBLY UNDER WARRANTY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10110361February 11, 2005
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
REF PE04002: SUBARU IMPREZA WRX '02/'03 FUEL LEAK 1 ? TEMP: ~5 DEG. F OVERNIGHT. STARTED CAR IN AM; SMELLED RAW FUEL VIA THE VENTS. 2 - WITH FLASHLIGHT COULD SEE LEAKAGE FROM BOTH HOSE CLAMPS NOTED IN SUBARU TSB (09-36-03); ALSO TOOK PHOTOS. FRONT CLAMP: PRESSURIZED STREAM OF FUEL; APPROX. 2 OZ. FUEL POOLED IN RECESS IN THE MANIFOLD BY THE TIME ENGINE SHUT OFF. REAR CLAMP: RAPID DRIP OF FUEL; APPROXIMATELY 0.5 OZ. POOLED. FUEL ACCUMULATION OCCURRED WITHIN APPROX. 3 MIN. OF STARTING. 3 - SPENT 6+ HRS TIGHTENING THE SCREWS ON BOTH CLAMPS. BOTH LEAKS DIMINISHED TO SLOW DRIP; NOT STOPPED COMPLETELY; MIN. FUEL POOLING, STILL THERE IF TEMP LOW ENOUGH. TSB FIX NOT IMPLEMENTED YET. FILING COMPLAINT AGAINST CLOSED PE04002 BECAUSE: A - NO MENTION OF FUEL ACCUMULATION IN THE PUBLISHED RESOLUTION, ONLY SMELL OF FUEL. NUMEROUS INSTANCES REPORTED ONLINE OF NOTICEABLE FUEL LEAKAGE. B - SUBJECT VEHICLES NOTED FOR THEIR ALL WEATHER TRAVEL ABILITY; COMMONLY USED FOR WINTER SPORTS - POTENTIALLY VULNERABLE TO THIS PROBLEM. C - APPARENTLY NO REPORTED FIRES DUE TO THIS PROBLEM, BUT IT SEEMS VERY POSSIBLE: COINCIDENTAL ELECTRICAL FAULT OR STATIC ELECTRICITY DISCHARGE. D - IF VENTS CLOSED, FUEL ACCUMULATION COULD OCCUR UNNOTICED. E - IF FUEL POOLED UNDER A LEAKING JUNCTION IGNITED IT SEEMS VERY POSSIBLE THAT THE HEAT GENERATED COULD BURN/MELT THE HOSE ABOVE AND CREATE A FAR LARGER DISCHARGE OF FUEL. WHILE THE ODOR OF FUEL MAY NOT BE A SIGNIFICANT SAFETY PROBLEM, I CANNOT SEE HOW SIGNIFICANT FUEL LEAKAGE ONTO A RUNNING ENGINE CAN BE CONSIDERED ANYTHING EXCEPT A SAFETY ISSUE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10104139December 20, 2004
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
A TERRIBLE RAW FUEL SMELL IS PRESENT IN THE CABIN AT STARTUP IN COLD WEATHER. FUEL SEEMS TO BE LEAKING AND POOLING SOMEWHERE. THIS IS NOT THE SAME LEAK AS THE TSB FOR 2002 MODELS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10100223November 19, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DRIVING SOUTH ON SOUTH DIXIE HIGHWAY TRAVELING AT 45 MPH. UPON NOTICING THE RED LIGHT THE BRAKES WERE APPLIED. WHEN THE BRAKES WERE APPLIED THERE WAS NO RESPONSE FROM THEM AT ALL. I HAD TO REDIRECT THE COURSE OF THE CAR TO AVOID HITTING OTHER CARS AT A RED LIGHT. AS I TURNED TO THE RIGHT I CAME UPON A CURB AND THE FRONT LEFT TIRE AS WELL AS THE LEFT REAR TIRE HIT THE CURB. THE FRONT SUSPENSION OF THE CAR WAS DAMAGED. THE CAR WAS NOT DRIVEABLE AFTER THE ACCIDENT. IT WAS TOWED TO BIRD ROAD SUBARU IN MIAMI. I HAVE BEEN FEELING FLUTTERING IN THE BRAKE PEDAL FOR 2 DAYS PRIOR TO THE EPISODE. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10096029October 19, 2004
VISIBILITY:WINDSHIELD, EQUIPMENT
MOVING AT CONSTANT 45 MPH BEHIND A MINIVAN DURING THE LATE AFTERNOON SMALL ROCK STRUCK THE WINDSHIELD (UPPER CORNER/PASSENGER SIDE) WITH VERY LITTLE FORCE AND RESULTED IN AN 8 INCH CRACK.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10088880August 31, 2004
POWER TRAIN:MANUAL TRANSMISSION
I HAVE HAD A FIRST GEAR GRIND EVER SINCE THE DAY I BOUGHT THE CAR. MADE SEVERAL ATTEMPTS TO HAVE DEALER CORRECT THE PROBLEM. FIRST TECHNICIAN EVEN SAID IT WAS INTERNAL. FINALLY GOT THE FLUID CHANGED TO CORRECT THS ISSUE AT 14K MILES, HELPED BUT DID NOT FIX. AT 26000 MILES I TAKE IT TO ANOTHER DEALERSHIP AND THEY ALSO CONFIRM THERE IS A PROBLEM. DEALERSHIP SAY THEY WILL NOT WORK ON IT DUE TO AN AFTERMARKET EXHAUST. I EXPLAINED IT IS A PREXISTING CONDITION AND THE EXHAUST WOULD HAVE NO AFFECT ON THIS PARTICULAR SCENARIO. DEALERSHIP STONEWALLS ME ON THIS ISSUE BUT PROMISES TO STILL FIX THE SEAT (SINCE IT HAS NNOT BEEN MODIFIED) I ASKED FOR THE TECHNICAL EXPLANATION OF WHY THE TRANNY WAS NOT COVERED UNDER WARRANTY, THEY REFUSED TO ISSUE EITHER VERBALLY OR IN WRITING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10088599August 26, 2004
VISIBILITY:SUN/MOON ROOF ASSEMBLY
2004 WRX SUN ROOF HAS A SMELL LIKE MILDEW. 3 REPAIRS HAVE BEEN DONE (DETAIL, SUNROOF DOOR REPLACEMENT, HEADLINER REPLACEMENT) AND THE SMELL IS STILL THERE MONTHS LATER. SUBARU HAS TOLD ME THAT IS THE NORMAL SMELL, EVEN AFTER $1500 IN COVERED REPAIRS. IT IS FAR FROM A NEW CAR SMELL, MORE LIKE MILDEW.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10086695August 12, 2004
POWER TRAIN:MANUAL TRANSMISSION
FAILED TRANSMISSION FOR MANUAL DRIVE 2004 SUBARU WRX MANUFACTURER DENIED THE CLAIM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10083987July 28, 2004
STRUCTURE
THERE WAS DEEP COWLING OVER THE INSTRUMENTATION AREA. *MR THE INSTRUMENT PANEL WAS SHADED TO SUCH A DEGREE THAT THE CONSUMER WAS UNABLE TO VIEW THE DISPLAY. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10082304July 20, 2004
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM, ENGINE AND ENGINE COOLING
THE "CHECK ENGINE" LIGHT HAS COME ON 7 TIMES SINCE THE VEHICLE WAS PURCHASED NEW IN JANUARY 2004. THE FIRST TWO TIMES I WAS TOLD BY THE DEALERSHIP (VALLEY DODGE, INC.) THAT IT WAS A FALSE CODE (#P0301) FOR A 1ST CYLINDER MISS FIRE. ON THE THIRD TIME THE "CHECK ENGINE" LIGHT CAME ON, THE DEALERSHIP REMOVED THE ECM AND SENT TO THE SUBARU OF AMERICA, INC. FACTORY TO REPROGRAM. THE FOURTH TIME THE DEALERSHIP, PER SUBARU OF AMERICA, INC. FACTORY, ADJUSTED THE #1 CYLINDER EXHAUST VALVE. THE FIFTH AND SIXTH TIME, THE DEALERSHIP PER SUBARU OF AMERICA, INC. REPLACED THE INJECTION AND STILL HAVE THE CAR TO BETA TEST ON A 100-MILE 'TEST DRIVE' AS I WAS TOLD TO COMPARE THE READ-OUTS FROM THE ECM DURING THIS 'TEST-DRIVE.' I HAVE BEEN WITHOUT THE VEHICLE FOR 20 DAYS NON-CONSECUTIVE IN THE 6 MONTHS THAT I HAVE OWNED THE VEHICLE. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10078794June 25, 2004
POWER TRAIN:CLUTCH ASSEMBLY, POWER TRAIN:MANUAL TRANSMISSION
WAS AT THE LOCAL TRACK ON RUN WHAT YOU BRUNG NIGHT. LINED UP AGAINST AN SRT-4. LIGHT TURNED GREEN. I ACCELERATED TRYING TO GET A HOLESHOT. I HEARD A LOUD BANGING NOISE. SOUNDED LIKE THE TRANSMISSION/CLUTCH GIVING UP. THE SRT-4 WAS WAY AHEAD OF ME. I SHIFTED THROUGH THE GEARS AND WAS NOT ABLE TO CATCH UP. THAT SRT-4 WAS FAST. THE LACK OF POWER IN MY STI REALLY DISHONORED MY FAMILY. IT FORCED ME TO BE HUMILIATED. I TOOK THE CAR TO THE DEALER AND WAS TOLD THAT THE CAR WAS NORMAL AND TO EXPECT TO BE OUTMATCHED BY CARS LIKE THE DODGE SRT-4. THEY NEVER DID TELL ME ANYTHING ABOUT THE TRANSMISSION/CLUTCH NOISE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10078697June 23, 2004
VEHICLE SPEED CONTROL
THE SPEDOMETER READING IS NEARLY 10% HIGH ON MY CAR AND THAT OF MANY OTHERS THAT I HAVE CONTACTED. THE DEALERSHIP SAID THAT NOTHING COULD BE DONE TO CORRECT THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10078474June 19, 2004
EXTERIOR LIGHTING:HEADLIGHTS, LATCHES/LOCKS/LINKAGES:TRUNK LID:LOCK, SEATS:MID/REAR ASSEMBLY, POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT, ELECTRICAL SYSTEM:STARTER ASSEMBLY, POWER TRAIN:CLUTCH ASSEMBLY
I BOUGHT A 2004 SUBARU IMPREZA WRX STI IN JULY 2003 FROM BOB BAKER SUBARU IN EL CAJON, CALIFORNIA AND EVER SINCE THEN I HAVE HAD ONE PROBLEM AFTER THE NEXT. PLEASE BE ADVISED THAT ALL SERVICING IS COMPLETED AT THE LANCASTER MAZDA-SUBARU LOCATION WHERE I LIVE. SEVERAL COSMETIC PARTS WERE DEFECTIVE WHEN THE CAR WAS PURCHASED SUCH AS: THE TRUNK LATCH DID NOT FUNCTION, THE BACK SEAT WAS UNHOOKED, THE SEAT LEVER THAT MOVES THE SEAT IN HALF, THE CUP HOLDER DOES NOT FUNCTION PROPERLY, AND THE HEAD LIGHTS FOGGED UP. MECHANICAL FAILURE HAS ALSO OCCURRED. IT HAS HAD AN ODD NOISE IN THE ENGINE SINCE THE BEGINNING WHICH SUBARU CLAIMS IS NORMAL FOR THIS CAR BECAUSE IT IS A "RACECAR". THE STARTER SOMETIMES GRINDS WHEN ATTEMPTING TO START THE CAR, SUBARU COULD NOT DIAGNOSE THIS PROBLEM. THE LEFT REAR CHASSIS MAKES AN ODD NOISE WHEN ROLLING THAT SUBARU COULD NOT DIAGNOSE. IT HAS GOTTEN PROGRESSIVELY WORSE AND NOW WHEN YOU TURN THE VEHICLE IT MAKES A LOUD METAL AGAINST METAL SCREECH. AS OF 6/18/2004 THE ENGINE HAS BEGUN TO FAIL. WHEN THE RPMS REACH BETWEEN 4000-5000 THE CAR CUTS OUT PRIOR TO ACCELERATING AND A BURNING SMELL IS DETECTED. I SPOKE WITH THE ORIGINAL DEALERSHIP I BOUGHT THE CAR FROM AND THEY ACKNOWLEDGED THAT WHEN THIS CAR IS DRIVEN A LITTLE BIT HARDER THAN NORMAL THEY ARE NOTICING THAT SEVERAL OF THE IMPREZA WRX STI'S ARE BEING BROUGHT BACK IN WITH ENGINE FAILURE. THEY HAVE NOTED SEVERAL PROBLEMS SUCH AS TURBO BOG, OVERHEATING, POOR PERFORMANCE, AND THE CATALYTIC CONVERTERS BURNING UP. THERE IS OBVIOUSLY A DISTINCT PROBLEM WITH THIS OVER $30,000 AND I THINK A COMPLAINT SHOULD BE FILED AGAINST SUBARU. WHEN IT IS OUT OF WARRANTY AND IT BREAKS, AS IT WILL, IT WILL JUST SIT IN A GARAGE BECAUSE I CANNOT AFFORD TO FIX A CAR THAT IS MANUFACTURED POORLY. SUBARU HAS ADVISED THAT THIS CAR IS A RACE CAR AND IT IS FAR FROM THAT. THEY SHOULD BE HELD RESPONSIBLE FOR ALL PROBLEMS ARISING FROM THIS CAR SINCE THEY OBVIOUSLY MANUFACTURED A POORLY MADE VEHICLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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