Subaru Forester Complaints (2003)

189 consumer complaints on file.

#10268187May 8, 2009
ENGINE AND ENGINE COOLING:ENGINE
I PURCHASED A NEW SUBARU FORESTER XS IN JULY 2003 AND HAD IT SERVICED REGULARLY AT NOW DEFUNCT SUBARU DEALERSHIPS. WHILE I WAS DRIVING ONE DAY, THE CAR SUDDENLY OVERHEATED. THE FOREIGN AND DOMESTIC AUTO SERVICE MECHANIC I WAS ABLE TO REACH SHOWED ME THAT THE ENGINE WAS LEAKING COOLANT IN 3 PLACES, REQUIRING A COSTLY REPAIR OF THE HEAD GASKET. I LEARNED FROM HIM THAT THIS HEAD GASKET FAILURE WAS A COMMON PROBLEM WITH SUBARUS. I HAD THE CAR UNDER WARRANTY WITH SUBARU FOR 60,000 MILES. AT NO TIME WAS I NOTIFIED BY THE DEALER FROM WHOM I PURCHASED THE CAR OR BY ANY SUBARU SERVICE CENTER, THAT SPECIAL COOLANT WAS REQUIRED TO MITIGATE THIS DEFECT. I HAD THE CAR REPAIRED AT A COST OF OVER $2,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10259419February 20, 2009
FUEL SYSTEM, GASOLINE
CABIN HAS STRONG FUEL SMELL WHEN STARTING IN THE MORNING. THE SMELL IS LIKE SOMEONE POURED A CUP OF FUEL ON THE FRONT SEAT. THE DEALER STATED THERE WAS AN ISSUE WITH THE FUEL LINE LEAKING. MANY OTHER SUBARU OWNERS ARE COMPLAINING ABOUT THIS ISSUE ON THE SUBARU OWNER WEBSITES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10255356January 16, 2009
FUEL SYSTEM, GASOLINE
TODAY, I STARTED MY 2003 SUBARU FORESTED, AND LET THE CAR RUN WITH THE HEAT ON FOR ABOUT 15 MINUTES WHILE I SCRAPED THE FROST OFF OF MY WINDOWS. WHEN I OPENED THE DOOR TO GET IN, THE CABIN WREAKED OF GAS FUMES. THIS IS THE THIRD TIME THIS HAS HAPPENED. ONCE EACH IN JAN 2006 AND JAN 2007 I REPORTED THIS TO THE DEALERSHIP. IN 2006 THEY ATTEMPTED TO REPLACE THE CLAMPS, IN '07 THEY REPLACED SOME HOSES. APPARENTLY THESE FIXES ARE STILL NOT SUFFICIENT TO SOLVE THE PROBLEM. THE ONLY CURRENT SOLUTION TO THE PROBLEM IS TO OPERATE THE CAR AT WARM TEMPERATURES OR LET IT WARM UP BEFORE DRIVING. THE GAS FUMES ARE STILL GETTING IN TO THE CABIN WHEN IT IDLES, THOUGH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10254368January 9, 2009
ENGINE AND ENGINE COOLING:ENGINE
I HAD REGULAR SERVICE DONE TO MY CAR AT CLAY SUBARU OF NORWOOD MASSACHUSETTS. THE REPRESENTATIVE STATED THAT THE MECHANIC NOTICED SOME OIL SEEPAGE FROM THE HEAD GASKET. THEY RECOMMENDED THAT I GET THE HEAD GASKETS REPLACED WITHIN A YEAR. SINCE THAT TIME I HAVE MONITORED THE OIL LEVEL AND HAVE HAD TO REPLACE ABOUT A QUART IN BETWEEN REGULAR OIL CHANGE INTERVALS. I AM CONCERNED BECAUSE I KNOW THIS REPRESENTS MAJOR ENGINE WORK. THEY QUOTED THAT IT WOULD COST ABOUT $2,000.00 TO REPLACE THE HEAD GASKETS. THE CAR ONLY HAD ABOUT 115,000 MILES ON IT. IT IS A 2003 SUBARU FORESTER THAT I PURCHASED NEW IN DEC 2002. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10253756January 4, 2009
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
EXHAUST/FUEL SMELL IN INTERIOR CAB DURING USE IN COLD WEATHER/ USE OF HEATER IN 2003 SUBARU FORESTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10252787December 25, 2008
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
STRONG FUEL SMELL INSIDE THE CABIN DURING COLD WEATHER. IT GETS SO BAD AT TIMES THAT IT CAUSES IRRITATION IN MY THROAT AND A BURNING SENSATION IN MY EYES. IT ALSO LEAVES A FOUL TASTE IN MY MOUTH THAT LASTS WELL AFTER I EXIT THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10248588November 12, 2008
LATCHES/LOCKS/LINKAGES
ELECTRIC LOCKS--THE TAILGATE--EVEN THOUGH I HAD THE EXTRA WARRANTY I STILL HAD TO PAY 182.00 TO REPLACE THE LOCK BECAUSE IT WAS NOT THE LOCK IT WAS THE LATCH INSIDE THE LOCK THAT DID NOT WORK. WHAT A RIP OFF. I ALSO HAD DOGS IN THE CAR AND IT WAS HOT WHEN THE LOCK WOULD NOT WORK. BECAUSE THERE IS NO KEY TO OPEN THE TAILGATE WHEN DOGS ARE IN CRATES YOU CANNOT OPEN THE DOOR! SUBARU WOULD NOT COVER THE LOCK, EVEN THOUGH THE WARRANTY SAID IT COVERS LOCKS. THIS IS DANGEROUS FOR THOSE OF US WHO USE A CRATE TO SAFELY TRANSPORT OUR DOG. THE CAR WAS SCRATCHED IN ORDER TO REMOVE DOGS FROM THE BACK DOORS GETTING CRATES IN A POSITION TO ALLOW DOORS TO BE OPENED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10246929October 28, 2008
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2003 SUBARU FORESTER. THE CONTACT STATED THAT HIS VEHICLE IS EXPERIENCING THE SAME WIRING HARNESS FAILURE AS STATED IN THE RECALL FOR THE 2006 MODELS. THE DEALER OFFERED TO REPAIR IT AT THE CONTACT'S EXPENSE. THE NHTSA CAMPAIGN ID NUMBER WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 72,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10243272September 23, 2008
STRUCTURE
TL*THE CONTACT OWNS A 2003 SUBARU FORESTER. WHILE DRIVING APPROXIMATELY 65 MPH, THE FRONT HOOD RELEASED UNEXPECTEDLY. THE CONTACT WAS ABLE TO CONTROL AND DIRECT THE VEHICLE TO THE SIDE OF THE ROAD. THE POLICE ARRIVED TO ESCORT THE VEHICLE OFF THE HIGHWAY, WHICH WAS A STATE REGULATION, AND FILED A REPORT. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER FOR REPAIR. THE CONTACT STATED THAT THE FAILURE WAS RELATED TO THE TWO BOLTS THAT ATTACHED THE HOOD. THE FAILURE AND CURRENT MILEAGES WERE 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10241195September 6, 2008
AIR BAGS
AIRBAG WARNING LIGHT ILLUMINATES WHEN DRIVERS SEAT IS MOVED. IT APPEARS THAT THE ELECTRICAL CONNECTOR BENEATH THE DRIVERS SEAT IS DEFECTIVE. I HAVE FOUND MANY COMPLAINTS ON THE INTERNET OF THIS PROBLEM FOR THE 2003 SUBARU FORESTER. IT IS AN OBVIOUS MANUFACTURING DEFECT. WHY NO RECALL? THIS IS A SERIOUS PROBLEM WITH THE CARS SRS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10235978July 28, 2008
VEHICLE SPEED CONTROL
WHILE DRIVING 60 MPH WITH CRUISE CONTROL ENGAGED, I ENTERED TOWN LIMITS AND PRESSED SWITCH TO DE-ACTIVATE CRUISE CONTROL; NOTHING HAPPENED; DEPRESSED BRAKE PEDAL; NOTHING HAPPENED- CAR DID NOT SLOW DOWN; FRANTICALLY TRIED EVERYTHING SEVERAL TIMES MORE USING CLUTCH, BRAKE AND EMERGENCY BRAKE. HAD TO TAKE A TURN AT HIGH SPEED TO AVOID A TRACTOR TRAILER STOPPED AT LIGHT; CAR EVENTUALLY STOPPED AFTER MAKING THE TURN AND YANKING UP EMERGENCY BRAKE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10228226May 19, 2008
ENGINE AND ENGINE COOLING
NOTICED ANTI-FREEZE ODOR AFTER VEHICLE HAD BEEN RUN AND TURNED OFF. DID NOT SEE ANY LEAKS. PROBLEM CONTINUED SEVERAL WEEKS BEFORE NOTICING SEVERAL LEAK SPOTS ON GARAGE FLOOR, SO MADE APPOINTMENT WITH MECHANIC WHO KNEW IMMEDIATELY IT WAS A HEAD GASKET PROBLEM. WE PURCHASED THE CAR NEW IN OCTOBER, 2002 AND HAVE MAINTAINED IT ACCORDING TO THE MAINTENANCE SCHEDULES. THE VEHICLE HAD 52,000 MILES ON IT WHEN WE SPENT $1300 TO REPAIR A PROBLEM THAT SUBARU OF AMERICA KNEW ABOUT AND HAS KNOWN ABOUT FOR SOME TIME. WE NEVER RECEIVED ANY NOTICE OR RECALL OF ANY KIND RELATING TO THIS PROBLEM. SUBARU OF AMERICA SHOULD MAKE SOME SORT OF RESTITUTION TO ITS CUSTOMERS FOR THIS MANUFACTURERS DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10222830March 26, 2008
ENGINE AND ENGINE COOLING
2003 SUBARU FORESTER PROBLEMS WITH CYLINDER HEAD GASKET. CONSUMER STATES THERE ARE SEVERAL INTERNET COMPLAINTS ABOUT THIS DEFECT. SHE STATES THAT THE ESTIMATE COST FOR REPAIR IS ABOUT $1500.00 TO $1600.00 DOLLARS. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10209852November 25, 2007
AIR BAGS
AIR BAG LIGHT WOULD COME ON AND STAY ON FOR A FEW DAYS AND THEN GO OFF. THIS CONDITION WOULD OCCUR AT RANDOM, WITH NO WARNING. FINALLY THE LIGHT STAYED ON LONG ENOUGH FOR ME TO GET IT TO THE DEALER. SUBARU DEALER INDICATED THAT THE WIRING HARNESS UNDER THE DRIVER'S SEAT FOR THE AIRBAG SENSOR HAD OXIDIZED CONTACTS LEADING TO A FAILURE OF THE AIRBAG SYSTEM. DEALER COULD NOT EXPLAIN WHY CONTACTS "INSIDE" CAR IN A PROTECTED AREA COULD "OXIDIZE", BUT INDICATED THAT THEY HAD LEARNED FROM SERVICE BULLETINS THAT THIS WAS A KNOWN PROBLEM WITH CARS IN THE NORTHEAST. WIRING HARNESS PART COST $17.13 BUT THE LABOR TO REPLACE WAS $207.13 FAILURE OF SUCH A CRITICAL PART DUE TO SIMPLE OXIDATION, ESPECIALLY WHERE THE PART IS PROTECTED INSIDE THE VEHICLE SUGGESTS THAT THE PART WAS NOT DESIGNED APPROPRIATELY TO RESIST OXIDATION/CORROSION. THIS IS A SAFETY ISSUE THAT COULD RESULT IN A FAILURE OF THE AIRBAG SYSTEM WITH POSSIBLE INJURY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10203929September 24, 2007
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
TL*THE CONTACT OWNS A 2003 SUBARU FORESTER. WHILE PERFORMING A ROUTINE INSPECTION AND OIL CHANGE, THE MECHANIC NOTICED THAT THE ROTORS WERE CRACKED. THE MECHANIC REPLACED THE ROTORS. THE DEALER AND MANUFACTURER WERE NOTIFIED AND THEY STATED THAT THE FAILURE WAS CAUSED BY WEAR. THE CURRENT AND FAILURE MILEAGES WERE 40,000. UPDATED 11/07/07 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10197597July 26, 2007
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2003 SUBARU FORESTER. THE CONSUMER STATED WHEN SHE PLACED THE VEHICLE IN REVERSE THE VEHICLE ACCELERATED RAPIDLY . THE CONSUMER HIT A POLE THE CONSUMER STATED THE BRAKES DID NOT WORK. THE VEHICLE CONTINUED TO REV AND ACCELERATED AND CRASHED INTO A GATED DISPLAY OF PROPANE TANKS AND AN ICE-CREAM MACHINE. THE CONSUMER STATED SHE WAS GOING TO THE DEALER BECAUSE HER CRUISE CONTROL WAS NOT WORKING. UPDATED *LJ
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10197275July 23, 2007
AIR BAGS:FRONTAL
TL*THE CONTACT OWNS A 2003 SUBARU FORESTER. THE CONTACT BOUGHT A USED CAR FROM A SUBARU DEALER, WHICH HAS A LIMITED WARRANTY FOR 90 DAYS. SHE DISCOVERED THAT THERE ARE NO AIR BAGS IN THE VEHICLE ALONG WITH A NON-WORKING INSTRUMENT CLUSTER. THE COST TO REPAIR OR INSTALL THE AIR BAGS IS $1,200. SHE STATED THAT THE DEALER MISREPRESENTED THE VEHICLE REGARDING THE AIR BAGS. THE CURRENT AND FAILURE MILEAGES WERE 52,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10196664July 18, 2007
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2003 SUBARU FORESTER. WHILE DRIVING 35 MPH, THE VEHICLE FAILED TO COME TO A COMPLETE STOP WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT STATED THAT WHEN HE RELEASED THE BRAKE PEDAL, THE VEHICLE ACCELERATED WITHOUT HIM DEPRESSING THE ACCELERATOR PEDAL. THE DEALER STATED THAT THE THROTTLE PLATE WAS STUCK OPEN. AS OF JULY 18, 2007, THE VEHICLE HAS NOT BEEN REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 42,878. UPDATED 09/18/07 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10196698July 18, 2007
AIR BAGS
AFTER PICKINGTHE CAR UP FROM AN OIL CHANGE I NOTICED THE AIR BAG LIGHT WAS ON. I DROVE THE CAR BACK TO DEALERSHIP, AND TECHNICIAN TOLD ME THAT FROM ADJUSTING THE SEAT THE WIRES HAD BECOME BENT/LOOSE, AND THEY WOULD HAVE TO TAKE OUT SEAT AND RESOLDER THE WIRES SO THE AIRBAGS COULD FIRE PROPERLY. ARE YOU SUPPOSED TO BE ABLE TO ADJUST YOUR SEATS? *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10195139July 2, 2007
ENGINE AND ENGINE COOLING, LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
LATCHES ON THE FORRESTER CANNOT BE OPENED UNLESS YOU HAVE A KEY FOB. THERE IS NO WAY TO ACCESS THE TAILGATE WITHOUT THE BATTERY OPERATED FOB. IF YOU HAVE A CHILD THAT GETS INTO THE CAR WITHOUT YOUR KNOWLEDGE, OR IF THERE IS AN ACCIDENT AND THE DOORS WILL NOT OPEN FROM THE SIDE. HOW WILL YOU GET OUT THE BACK--THERE IS NO WAY TO EVEN ACCESS WITH A KEY FROM THE OUTSIDE. IF YOU ARE IN AN ACCIDENT AND YOU LOOSE TRACK OF YOUR FOB TOO BAD, YOU CAN'T GET OUT FROM THE BACK. I MYSELF CARRY DOGS IN CRATES IN THE BACK OF THE FORRESTER. HAD I REALIZED THAT WHEN I HAVE CRATES, OR ANY OTHER LARGE ITEM IN BACK YOU DO NOT HAVE ACCESS TO THE BACK, I WOULD HAVE NEVER PURCHASED THE CAR. I BELIEVE THIS IS A SAFETY ISSUE. I CALLED THE DEALER AND ASKED HOW TO OPEN THE BACK OF THE CAR AND THEY SAID YOU HAVE TO REMOVE A PANEL. IF YOU ARE ON FIRE--YOU HAVE TO WAIT TO GET THE PANEL OFF TO GET THE DOOR OPEN, BUT IF YOU CAN'T GET TO THE BACK BECAUSE OF DOG CRATES, BABY CARRIAGES, CRIBS, PLAYPENS ETC. HOW WOULD YOU GET OUT. I WOULD LIKE TO GIVE A WRITTEN HARD COPY REPORT. 2. SUBARU KNOWS THERE IS A PROBLEM WITH THE HEADGASKET? MANIFOLD GASKET THAT THERE IS A DEFECT. WHEN IT GOES BAD, YOU MAKE THE FIX IT WILL NEVER HAPPEN AGAIN--WHY DOES THE OWNER HAVE TO FOOT THE BILL WHEN I WAS TOLD, BY THE MECHANIC, THAT IN FACT SUBARU KNOWS THIS AND IT IS ONLY A MATTER OF TIME BEFORE THE GASKET WILL GO, BUT ONCE YOU MAKE THE CORRECTION IT WILL NEVER HAPPEN AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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