Subaru Forester Complaints (2006)

88 consumer complaints on file.

#10252931December 27, 2008
ENGINE AND ENGINE COOLING
HEAD GASKET LEAK ON THE DRIVER'S SIDE CYLINDER HEAD OF A 2006 SUBARU FORESTER X. MOM'S CAR (ALSO A 2006 SUBARU FORESTER X) HAS IDENTICAL HEAD GASKET LEAK BUT ON THE PASSENGER'S SIDE CYLINDER HEAD. THERE IS THE POSSIBILITY OF OIL DRIPPING ON THE HOT EXHAUST MANIFOLD. MY CAR HAS HAD THE HEAD GASKETS REPLACED UNDER WARRANTY. HER CAR IS YET TO BE REPAIRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10234507July 16, 2008
STRUCTURE
THE MOON ROOF DOES NOT ALWAYS CLOSE. ALL THE WAY. AT TIMES IT WILL GO TO A POINT WHERE IT JUST GOES BACK AND FORTH. IT HAPPENED ABOUT 4 TIMES PRIOR TO ME BRINGING THE CAR IN FOR REPAIR. I WAS TOLD THAT IT MAY NEED A NEED MOTOR. WHEN I PICKED UP THE CAR I WAS TOLD IT JUST NEEDED AN ADJUSTMENT AND TO BRING IT IN AGAIN IF THE PROBLEM RECURS. IT OCCURRED TWICE THE NEXT DAY. I CALLED FOR AN APPOINTMENT AND WAS TOLD THAT UNLESS THE ROOF CURRENTLY WAS NOT CLOSING THEY CAN DO NOTHING ABOUT IT. SINCE THAT TIME THERE WAS ONLY ONE OTHER TIME THE ROOF WOULD NOT CLOSE AND IT TOOK NUMEROUS TIMES BEFORE IT EVENTUALLY CLOSED PROPERLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10230180June 6, 2008
FUEL SYSTEM, GASOLINE
THIS INCIDENT FIRST OCCURRED SHORTLY AFTER MY LAST OIL CHANGE AT ABOUT 38,000 MILES. DURING FOUR OF THE LAST EIGHT TIMES I HAVE REFUELED MY 2006 SUBARU FORESTER, WHICH NOW HAS ABOUT 40,000 MILES, THE FILLING PUMP HAS NOT AUTOMATICALLY SHUT OFF WHEN MY GAS TANK WAS FULL. AS A RESULT, GASOLINE OVERFLOWED FROM MY FUEL TANK AND SPILLED OUT. FORTUNATELY, NO FIRE HAS RESULTED, AND I HAVE MANAGED TO DODGE THE SPRAY. HOWEVER, I AM CONCERNED ABOUT SPILLING GASOLINE, AND I FEAR THAT I WILL ONE DAY SPILL GASOLINE ON MYSELF. THIS HAS HAPPENED AT FOUR DIFFERENT GAS STATIONS OVER THE PAST MONTH, WHICH LEADS ME TO BELIEVE THAT THE PROBLEM COULD BE WITH MY CAR. THE GAS STATIONS WERE TAYLOR #80 IN AMARILLO, TX; EXXON IN CHILDRESS, TX; LOVE'S IN ENCINAL, TX; AND SHELL AT THE CORNER OF CALTON AND SAN DARIO IN LAREDO, TX, AND THE INCIDENTS OCCURRED ON MAY 9, MAY 19, JUNE 3, AND JUNE 5, RESPECTIVELY. AGAIN, I AM CONCERNED ABOUT THE POSSIBILITY OF FIRE, CHEMICAL INJURY, AND WASTE OF MONEY. I HAVE NOT CONTACTED SUBARU AS OF YET BECAUSE I WAS UNCERTAIN WHETHER THE PROBLEM WAS WITH MY VEHICLE OR THE GAS STATIONS. I WILL SOON CONTACT A SUBARU DEALERSHIP ABOUT THIS MATTER. THANK YOU FOR CONSIDERING MY REPORT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10227530May 12, 2008
STRUCTURE:BODY
MY SUBARU FORESTER 2006 HAS SPOTS OF PAINT CHIP ALL OVER IT. SUB DEALER SAID A REP WILL CALL, NO CALL YET. HE SAYS THEIR ROCK CHIPS I TOOK IT TO A AUTO BODY PAINT SHOP ONE OF THE TECH'S SAID IT'S VERY ODD FOR THEIR TO BE ROCK CHIPS ALL OVER THE CAR WE LIVE IN THE CITY. I SAY IT A BAD PAINT JOB!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10225880April 28, 2008
STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
REAR TAILGATE HYDRAULIC STRUTS FAIL AND TAIL GATE FALLS! THIS HAS HAPPENED 3 TIMES ON MY 2006 SUBARU FORRESTER LL BEAN EDITION. THE STRUTS HAVE BEEN REPLACED TWICE SINCE THE ORIGINAL EQUIPMENT FAILED EACH TIME WITH THE AUTHORIZED FACTORY REPLACEMENT PART. THE FIRST TIME IT FAILED THE TAILGATE HIT ME IN THE HEAD AND ALMOST KNOCKED ME OUT. THE SECOND AND THIRD TIMES I WAS MORE AWARE AND WHILE THE TAILGATE STILL HIT ME IT WAS LIKE THE FIRST TIME ( THE REAR TAILGATE IS FAIRLY HEAVY). THESE FAILURES HAVE OCCURRED OVER THE PAST 12 MONTHS- I WOULD HAVE TO PULL THE REPAIR INFORMATION TO GIVE YOU THE EXACT DATES AND REPAIRS DONE. HOWEVER, THE THIRD FAILURE WAS THIS MORNING (28 APR 08). IT WAS WORKING OK WHEN I LOADED MY TWO BRIEFCASES IN THE VEHICLE AT APPROX. 0730AM EDT. WHEN I MADE A STOP AT 0800 TO REMOVE ONE BRIEFCASE IT IMMEDIATELY FAILED- NO WARNING, NO INDICATION THAT IT WAS GOING TO OCCUR. THE VEHICLE IS STILL UNDER THE ORIGINAL MANUFACTURES WARRANTY AND HAS APPROX 31,431 MILES ON THE ODOMETER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10211933December 14, 2007
TIRES:SIDEWALL
TL*THE CONTACT OWNS A 2006 SUBARU FORESTER. THE VEHICLE HAS YOKOHAMA GEOLANDAR, SIZE P215/60R16 TIRES. WHILE DRIVING 30 MPH, THE REAR DRIVER SIDE TIRE FLATTENED. THE ROAD SURFACE WAS SMOOTH. THE VEHICLE WAS PULLED OVER AND THE TIRE WAS REPLACED WITH A SPARE. THE DEALER STATED THAT THERE WAS A 1.5 INCH HOLE IN THE SIDEWALL OF THE TIRE. THE CURRENT AND FAILURE MILEAGES WERE 12,700. UPDATED01/08/08 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10210649December 3, 2007
AIR BAGS:FRONTAL, VEHICLE SPEED CONTROL, ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2006 SUBARU FORESTER. THE AIR BAG CONTROL MODULE FAILS TO ACTIVATE AT LEAST ONCE PER WEEK. ON EACH OCCASION, THE PASSENGER SIDE AIR BAG OFF LIGHT ILLUMINATES. THE OCCUPANT DETECTION SENSOR DOES NOT RECOGNIZE A PASSENGER SITTING IN THE FRONT PASSENGER SEAT. THE PASSENGER SIDE AIR BAG ALSO DOES NOT ACTIVATE WHEN THE VEHICLE IS STARTED APPROXIMATELY ONCE OUT OF 20-30 STARTS. THE CONTACT'S WIFE WEIGHS 120 LBS AND IS 5'5 INCHES TALL. SHE SITS ERECTLY WITH THE SEAT BACK NEARLY VERTICAL. THE FAILURES HAVE BEEN REPORTED AND INVESTIGATED BY THE DEALER AND MANUFACTURER. THE MANUFACTURER STATED THAT THE "OCCUPANT PROTECTION SYSTEM IS WORKING AS ITS DESIGNED INTENT AND AS SUCH WE ARE UNABLE TO RECOMMEND A REPAIR OR MODIFICATION". THE CURRENT MILEAGE WAS 28,000 AND FAILURE MILEAGE WAS 13,421. UPDATED 01/03/08 *BF OIL WAS LEAKING ONTO THE EXHAUST SYSTEM, THE ENGINE WOULD SURGE AND SAG DURING SLIGHT DOWNGRADES WITH THE THROTTLE HELD JUST OFF IDLE AND SPEED HELD CONSTANT, THE SPEED CONTROL OVER AND UNDER SHOOTS ON SLIGHT GRADES, IT WOULD NOT GO TO FULL THROTTLE, OR TO CLOSED THROTTLE WHEN SPEED CONTROL WAS ACTIVATED. UPDATED *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10207664November 1, 2007
SEATS:FRONT ASSEMBLY:RECLINER, SEAT BELTS:FRONT:RETRACTOR, SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
ON OCT. 5,2007 - I WAS STOPPED AT A TRAFFIC LIGHT.AN ILLEGAL ALIEN WITHOUT A DRIVERS LICENSE WAS LOOKING FOR HIS CELL PHONE AND TRAVELING AT LEAST 15-20 MILES OVER THE POSTED SPEED - SLAMMED INTO THE BACK OF MY CAR. IT SENT MY CAR THROUGH THE INTERSECTION AND TURNED IT COMPLETELY AROUND. WHILE THIS WAS GOING ON THE SEATBACK OF MY DRIVER'S SEAT COLLAPSED ONTO THE BACK SEAT. BECAUSE OF THE COLLAPSE - MY SEATBELT DID NOT PROTECT ME - IT NEARLY SEVERED MY LEFT EAR. I HAVE NO MEMORY OF ANY OF IT. I HAVE A BRAIN SLOSH INJURY - (SIMILAR TO SHAKEN BABY SYNDROME). I HAVE DOUBLE VISION, NECK PAIN, AND BACK PAIN. I HAVE MEMORY PROBLEMS AND LOST TWO WEEKS PAY FOR THE TWO WEEKS I MISSED OF WORK. I STILL HAVE ALL THESE PROBLEMS A MONTH LATER, BUT UNFORTUNATELY, IF YOU WANT TO EAT AND HAVE BILLS TO PAY - YOU HAVE TO WORK! *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10206940October 25, 2007
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
SINCE PURCHASING MY VEHICLE BRAND NEW ON 7/4/05, THE FRONT PASSENGER OCCUPANT DETECTION SYSTEM FAILS TO ACTIVATE THE FRONT AIRBAG FOR PASSENGERS WHO ARE BOTH LARGER AND HEAVIER THAN THE PURPORTED CUTOFF OF 80-POUND CHILDREN. THE PASSENGER IS 5'3", 105LBS, YET THE AIRBAG LIGHT GOES TO THE "OFF" POSITION INTERMITTENTLY DESPITE THE PASSENGER SITTING STRAIGHT. THE AIRBAG ALSO SOMETIMES FAILS TO ARM UPON START UP OF THE CAR, AND WILL REMAIN "OFF" FOR MORE THAN 15 MINUTES WHILE THE CAR IS MOVING. THE CAR WAS ALSO INVOLVED IN A SAFETY CAMPAIGN, IN WHICH MY PASSENGER SEAT WIRING WAS ALREADY CHECKED BY THE DEALER AND FOUND TO BE ROUTED PROPERLY, WHICH MAY HAVE AFFECTED THE AIRBAG IF ROUTED IMPROPERLY. THUS, THE WIRING IS A NON-ISSUE. THE FAULT IS IN THE PASSENGER SENSING EQUIPMENT. ATTEMPTS TO BRING THE CAR TO THE DEALER TO BE CHECKED WITH DIAGNOSTIC EQUIPMENT, ENDED IN BEING TOLD THAT THE SYSTEM IS "WORKING AS DESIGNED". I CONTACTED SUBARU CORPORATE AND LOCAL DEALER ON 10/18/07, WHO TOLD ME THAT NOTHING CAN BE DONE TO FIX/CHANGE THE SITUATION, AS THE SYSTEM CANNOT BE ADJUSTED, NOR DO THEY PERCEIVE A PROBLEM WITH THE SYSTEM. I ALREADY EXPLAINED TO SUBARU THAT A NUMBER OF OTHER KNOWN OWNERS OF 06-08 FORESTER MODELS HAVE THE SAME PROBLEM, AND THAT 130LB PASSENGERS STILL HAVE THE SAME PROBLEM. I HAVE CONCLUDED THAT WHILE THE INTENT OF SUBARU'S DESIGN WAS GOOD, THE DESIGN IS FLAWED, AS THE SENSOR PAD IS NOT SENSITIVE ENOUGH FOR MANY PASSENGERS, AND THE INTERMITTENT-NATURE OF THE SENSOR IS QUITE DANGEROUS SHOULD A FRONTAL-IMPACT OCCUR. THIS PROBLEM HAS EXISTED ON MY CAR FOR OVER A YEAR IN WHICH I STARTED TAKING NOTICE, AND THERE IS NO KNOWN FIX, NOR HAVE I BEEN TOLD THAT SUBARU IS ADMITTING TO A PROBLEM OR SEEKING A SOLUTION. THIS IS A BIG LIABILITY AND SAFETY CONCERN OF MINE, AND HOPE TO FIND SOME RESOLUTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10206247October 18, 2007
TIRES
YOKOHAMA TIRE BLEW OUT WHILE TURNING A CORNER AT ABOUT 10 MPH. TIRE WAS ORIGINAL EQUIPMENT AND HAD 12,500 MILE ON IT. HAD TO REPLACE ALL 4 TIRES AS THE 06 FORRESTER IS AWD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10202669September 5, 2007
STRUCTURE:BODY:BUMPERS
2006 SUBARU FORESTER BUMPER SCRATCHED AND REPAIRED WITHOUT CUSTOMER KNOWING. CUSTOMER STATES THAT THE DEALER TOLD HER THE CAR WAS BRAND NEW. GETTING IT REPAIRED BECAUSE OF A MINOR FENDER BENDER THE REPAIRMAN SAID THE VEHICLE HAD BEEN REPAIRED BEFORE.**NAR**KB THE CONSUMER TOOK THE VEHICLE TO AN AUTOBODY SHOP TO HAVE THE BUMPER REPAIRED, HOWEVER WHEN THE MECHANIC WENT TO SAND THE BUMPER, PAINT FLEW OFF IN BIG CHUNKS. THE MECHANIC INFORMED THE CONSUMER EVIDENCE SHOWED THE BUMPER HAD BEEN REPAIRED BEFORE. THE MECHANIC ALSO STATED PAINT WOULD NOT STICK TO THE BUMPER WHICH INDICATED IT HAD NOT BEEN SANDED CORRECTLY IN THE PAST AND THE BOLTS WERE NOT FASTENED CORRECTLY. THE CONSUMER STATED THE VEHICLE WAS SOLD TO HER AS NEW. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10194087June 24, 2007
VEHICLE SPEED CONTROL
EXPERIENCED SUDDEN UNINTENDED ACCELERATION TWICE. , ONCE WHEN ACCELERATING ON THE HIGHWAY TO PASS AND THE GAS PEDAL APPEARED TO STICK., AND ONCE WHEN PULLING UP TO A CURBSIDE AS THE BRAKE WAS APPILED AND THE VECHICLE SUDDENLY LURCHED FORWARD COLLIDING INTO A PARKED CAR AND PUSHING IT FORWARD. I HAD TO JAM HARD ON THE BRAKE TO STOP THE ACCELERATION. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10192809June 8, 2007
SERVICE BRAKES, AIR:CONTROLS:FOOT CONTROL/VALVE, VEHICLE SPEED CONTROL
I WAS DRIVING SLOWLY DOWN THE STREET, MADE A LEFT TURN INTO A PARKING LOT. PERHAPS I TURNED A LITTLE TOO SHARPLY. THERE WAS A SUDDEN SURGE AND ACCELERATION AND THE BRAKES WERE UNRESPONSIVE. THE CAR "RAN AWAY" WHILE I TRIED UNSUCCESSFULLY TO BRAKE IT. HIT THE BUILDING. I BACKED AWAY AND IT SURGED BACKWARD AND HIT A TREE. THEN I WAS ABLE TO GET IT INTO PARK AND TURN IT OFF.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10189274April 30, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
MY WIFE AND LEASED TWO NEW 2006 SUBARU FORESTERS IN MAY 2006. SINCE WE OBTAINED THE VEHICLES BOTH EXHIBITED A HESITATION WHEN ATTEMPTING TO ACCELERATE. WE BROUGHT THE VEHICLES TO THE DEALERSHIP THREE TIMES TO HAVE THE PROBLEM CORRECTED, BUT THEY WERE UNABLE TO DO SO. I THEN CONTACTED SUBARU CUSTOMER SERVICE TO REPORT THE PROBLEM. I DID NOT GET ANY SATISFACTION. I THEN SENT TWO LETTERS TO THE PRESIDENT OF SUBARU. CUSTOMER SERVICE CONTACTED ME AGAIN AND SAID THAT MY PROBLEM WAS CHARACTERISTIC OF THIS VEHICLE, AND THAT THERE IS NOTHING WRONG WITH THEM SINCE TESTS SHOWED EVERYTHING OPERATING ACCORDING TO SPECIFICATION. I FINALLY GOT THE FACTORY REPRESENTATIVE TO EXAMINE BOTH OF MY VEHICLES AND HE STATED THE SAME AS CUSTOMER SERVICE. NEEDLESS TO SAY I FIND THIS UNACCEPTABLE. SUBARU SAYS THAT THEY CANNOT CORRECT THIS PROBLEM AND THEY WILL NOT REPLACE THE VEHICLES. THEY OFFERED ME $1,500 PER VEHICLE IF I WERE TO TRADE THEM IN FOR NEW SUBARUS. I FIND THIS UNACCEPTABLE SINCE THIS AMONT WOULD NOT COVER THE EXPENSES OF BREAKING THE EXISTING LEASES AND LEASING TWO NEW VEHICLES. I FEEL THAT THIS HESITATION PROBLE IS A SAFETY HAZARD SINCE YOU HAVE TO CONCERN YOURRSELF WITH THE HESITATION WHEN ACCELERATING IN TRAFFIC. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10187778April 13, 2007
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2006 SUBARU FORESTER. THE CONTACT STATED THAT THE VEHICLE SUDDENLY ACCELERATED TO MORE THAN 30 MPH WHEN GENTLY DEPRESSING THE ACCELERATOR PEDAL. THE VEHICLE FAILED TO STOP WHEN THE BRAKES WERE DEPRESSED. AFTER MANEUVERING THE VEHICLE AROUND A BUILDING THREE TIMES THE IGNITION WAS ABLE TO BE SHUT OFF. THE VEHICLE WAS TOWED TO THE DEALER , FIRST TEAM AUTO MALL, AND NO FAILURE COULD BE FOUND. THE CURRENT AND FAILURE MILEAGES WERE 4,000.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10187200April 6, 2007
VEHICLE SPEED CONTROL
ON COLD START THE ENGINE RACES UNCONTROLLABY UP TO APPROXIMATELY 3500 RPMS AFTER CLUTCH WAS DEPRESSED. IT RACED UP AND DOWN UNTIL IT WARMED FULLY UP. IT SOMETIMES RACES LIKE THIS AFTER HIGH SPEED DRIVING WHEN YOU COME TO A STOP. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10181442February 2, 2007
FUEL SYSTEM, GASOLINE:DELIVERY
IN LATE 2006 I NOTICED THAT WHEN MY VEHICLE IS STOPPED AND IDLING THERE IS A STRONG RAW FUEL SMELL COMING INTO THE PASSENGER CABIN WHEN THE CLIMATE CONTROL SYSTEM IS "ON" AND THE RECIRCULATION BUTTON IS OFF. DURING A DECEMBER 05, 2006 SERVICE (30,000 MI @ THIS TIME) VISIT AT THE MANUFACTURER'S DEALERSHIP, THE SERVICE DEPT. STATED THAT THEY COULD NOT FIND ANY PROBLEMS WITH THE VEHICLE REGARDING THE FUEL SMELL. MY VEHICLE CURRENTLY HAS ABOUT 33,000 MI AND THE PROBLEM CONTINUES. I FEEL THAT SINCE THIS ISSUE INVOLVE A FLAMMABLE FLUID THIS COULD RESULT IN A SUBSTANTIAL SAFETY ISSUE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10174190November 24, 2006
ELECTRICAL SYSTEM:IGNITION, ENGINE AND ENGINE COOLING:ENGINE
THERE ARE TWO PROBLEMS WITH THE 2006 SUBARU FORESTER THAT I HAVE. IT HAS LESS THAN 5000 MILES ON IT AND CONTINUALLY FAILS TO START, WHETHER FROM A COLD START OR A WARM START. THE ENGINE WILL ATTEMPT TO CRANK BUT WILL NOT CATCH AND ACTUALLY TURN OVER. THIS ISSUE HAS HAPPENED MULTIPLE TIMES. I TOOK THE CAR INTO THE DEALERSHIP AND THEY STATED THAT I HAD TO HOLD THE IGNITION SWITCH IN THE ACC POSITION TO "PRIME THE LINES." I'VE NEVER HEAD OF HAVING TO PRIME A CAR IN THIS DAY AND AGE. HOWEVER, I SINCE HAVE TRIED DOING THAT AND THE ISSUE STILL PERSISTS. ALSO, THE CARE WILL SURGE IN POWER AT VARIOUS SPEEDS. WHEN I LET UP ON THE GAS WHEN TRYING TO SLOW DOWN ,THE CAR WILL ACTUALLY REV UP. THIS HAPPENED IN THE SNOW THE OTHER DAY AND I ALMOST COMPLETELY LOST CONTROL OF THE CAR. IF THAT CAR IS GOING TO SURGE LIKE THIS IT COMPLETELY NEGATES THE PURPOSE OF HAVING ALL WHEEL DRIVE. THIS IS A GRAVE SAFETY CONCERN. I THOUGHT SUBARU'S WERE SUPPOSED TO BE GOOD CARS. I GUESS I THOUGHT WRONG. I'VE TAKEN THE CAR IN FOR THE SURGE ISSUE AND THE DEALERSHIP SAID THERE WAS NOTHING THEY COULD DO AND THAT THERE WERE NO RECALLS FOR THE PROBLEM. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10173730November 17, 2006
ELECTRICAL SYSTEM:WIRING
DT*: THE CONTACT STATED UPON OPENING THE DRIVER DOOR, THERE WAS A SMELL OF BURNING PLASTIC INSIDE THE VEHICLE. THE INTERIOR DOME LIGHT ALSO DID NOT ILLUMINATE UPON OPENING THE DOOR. UPON OPENING THE PASSENGER DOOR, THE CONTACT NOTICED THAT THE FLOOR OF THE FRONT PASSENGER SIDE APPEARED TO HAVE BEEN CHARRED. THE CONTACT ALSO NOTICED THAT THE PLASTIC AROUND THE MANUAL GEARSHIFT HAD MELTED AND RESOLIDIFIED. THE FABRIC OF BOTH THE DRIVER AND PASSENGER SEATS APPEARED CHARRED AS WELL. THERE WERE NO VISIBLE FLAMES OR SMOKE. ROADSIDE ASSISTANCE WAS CONTACTED, AND TOWED THE VEHICLE TO A SERVICE DEALER, WHO WAS UNABLE TO DETERMINE THE PROBLEM. THE MANUFACTURER WAS ALSO NOTIFIED, WHO STATED THAT THEY WOULD SEND A REPRESENTATIVE OUT TO INSPECT THE VEHICLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10167197August 31, 2006
TIRES
WE PURCHASED A 2006 SUBARU FORESTER TAKING DELIVERY OF THE CAR WE NOTED THAT SUBARU INCLUDED YOKOHAMA TIRES TO WHICH WE COMPLAINED WE FELT THAT THESE TIRES WERE LESS THAN ADEQUATE. THE DEALER COUNTERED THAT THESE WERE GOOD TIRES AND THAT THEY WOULD SERVE OUR NEEDS. WE FOOLISHLY BELIEVED THE DEALER AND ON 29 JULY WE EXPERIENCED A SIDE WALL BLOWOUT. AFTER REPAIRS WERE MADE WE TRAVELED TO A TIRE DEALER WHO AGREED TO REPAIR THE TIRE BUT AFTER DISMOUNTING THE TIRE THE MECHANIC REPORTED THAT THE TIRE WAS NG AND COULD NOT BE RE-MOUNTED. HE THEN PLACED A USED TIRE ON THE CAR, ASSUMING THAT SUBARU WOULD TAKE YOKOHAMA TO TASK AND THE TIRE WOULD BE REPLACED. SUBARU REPORTED THAT THEY HAVE NO RESPONSIBILITY FOR THE TIRES MOUNTED ON THE CAR, THAT THESE TIRES MATCHED THEIR SPECIFICATIONS, THEY WOULD NOT BE ABLE TO REPLACE THE TIRE OR TIRES AS REQUESTED AT TIME OF SALE. RETURNED TO THE DEALER FOR INSPECTION OF THE YOKOHAMA TIRE AND HE STATED THAT THE FAILURE WAS DUE TO ROAD HAZARD, THAT THERE CAN BE NO REPLACEMENT. THE DEALER THEN ADDED THAT HE DOES NOT STOCK THIS TIRE, THAT HE WOULD NOT RECOMMEND THAT TIRE TO A CUSTOMER BUT IF THE CUSTOMER INSISTED HE WOULD ORDER THE TIRE, HE DOES NOT KEEP THEM IN STOCK. SUBARU WAS WILLING TO HELP TO THE EXTENT THAT THEY CONTACTED THE DEALER AND ASKED IF THEY WERE WILLING TO MAKE THE DESIRED CHANGE IN TIRES. THE DEALER WAS WILLING TO UNDERWRITE A PORTION OF A NEW SET OF TIRES IF I WAS WILLING TO PAY A PART OF COSTS. YES, BUT THIS IS NOT THE ISSUE. THE ISSUE IS OUR DISAGREEMENT WITH THE SUBARU CO AND THEIR LACK OF RESPONSIBILITY FOR PLACING A SAFE TIRE ON THEIR VEHICLE. THEIR CLAIM IS THEIR DESIRE TO PROVIDE A SAFE VEHICLE FOR THEIR CUSTOMER. OUR FIRST SUBARU FILLED THIS NEED COMPLETELY BUT OUR. WE ARE SEEKING FROM SUBARU AND YOUR AGENCY HOW THEY CONCLUDE THAT THIS IS A SAFE TIRE FOR THIS CAR? WE FEEL STRONGLY THAT THE SUBARU COMPANY IS FAILING THEIR CUSTOMER BY PLACING THE DOLLAR BEFORE SAFETY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Subaru Forester