Subaru Crosstrek Service Bulletins (2020)

424 manufacturer communications on file.

• June 6, 2023•Document ID: 10238443

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:SOFTWARE

  Mfr Comm. #:

  15-236-18R

  Date Added:

  July 3, 2023

  Manufacturer:

  SUBARU

  Summary

  The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed.

  Associated Products (27)

  2023 Subaru Crosstrek2023 Subaru Forester2023 Subaru Impreza2022 Subaru Ascent2022 Subaru Crosstrek2022 Subaru Forester2022 Subaru Impreza2021 Subaru Ascent2021 Subaru BRZ2021 Subaru Crosstrek2021 Subaru Forester2021 Subaru Impreza2021 Subaru WRX2020 Subaru Ascent2020 Subaru BRZ2020 Subaru Crosstrek2020 Subaru Forester2020 Subaru Impreza2020 Subaru WRX2019 Subaru Ascent+ 7 more
  Associated Documents

  • DownloadMC-10238443-0001.pdf↗
• June 5, 2023•Document ID: 10238438

  Service Bulletin/Repair Instructions
  EQUIPMENT; ELECTRICAL SYSTEM; COMMUNICATION:MANUFACTURER TELEMATICS; ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  15-300-22R

  Date Added:

  July 3, 2023

  Manufacturer:

  SUBARU

  Summary

  This Service Information Bulletin provides the diagnostic procedure for the STARLINK® Remote Engine Start (RES). All Gen2 and Gen3 Telematics Equipped Models.

  Associated Products (40)

  2023 Subaru Ascent2023 Subaru BRZ2023 Subaru Crosstrek2023 Subaru Forester2023 Subaru Impreza2023 Subaru Legacy2023 Subaru Outback2023 Subaru WRX2022 Subaru Ascent2022 Subaru BRZ2022 Subaru Crosstrek2022 Subaru Forester2022 Subaru Impreza2022 Subaru Legacy2022 Subaru Outback2022 Subaru WRX2021 Subaru Ascent2021 Subaru BRZ2021 Subaru Crosstrek2021 Subaru Forester+ 20 more
  Associated Documents

  • DownloadMC-10238438-0001.pdf↗
• May 24, 2023•Document ID: 10237231

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING; EQUIPMENT; ELECTRICAL SYSTEM

  Mfr Comm. #:

  WRD-23R

  Date Added:

  June 5, 2023

  Manufacturer:

  SUBARU

  Summary

  Subaru of America, Inc. (Subaru) is initiating a new safety recall for certain 2019-2022 model year Crosstrek Hybrid vehicles. (12V Inverter Connector Corrosion)

  Associated Products (4)

  2022 Subaru Crosstrek2021 Subaru Crosstrek2020 Subaru Crosstrek2019 Subaru Crosstrek
  Associated Documents

  • DownloadMC-10237231-0001.pdf↗
• May 22, 2023•Document ID: 10237291

  Service Bulletin/Repair Instructions
  SUSPENSION

  Mfr Comm. #:

  05-62-18R

  Date Added:

  June 5, 2023

  Manufacturer:

  SUBARU

  Summary

  This bulletin provides a procedure to address customer concerns of surface rust accumulating in the top center retaining nut area of the front strut mounts.

  Associated Products (32)

  2023 Subaru Ascent2023 Subaru Crosstrek2023 Subaru Forester2023 Subaru Impreza2023 Subaru Legacy2023 Subaru Outback2022 Subaru Ascent2022 Subaru Crosstrek2022 Subaru Forester2022 Subaru Impreza2022 Subaru Legacy2022 Subaru Outback2021 Subaru Ascent2021 Subaru Crosstrek2021 Subaru Forester2021 Subaru Impreza2021 Subaru Legacy2021 Subaru Outback2020 Subaru Ascent2020 Subaru Crosstrek+ 12 more
  Associated Documents

  • DownloadMC-10237291-0001.pdf↗
• May 16, 2023•Document ID: 10237306

  Service Bulletin/Repair Instructions
  EQUIPMENT; ELECTRICAL SYSTEM

  Mfr Comm. #:

  07-220-23

  Date Added:

  June 5, 2023

  Manufacturer:

  SUBARU

  Summary

  This service information bulletin announces the diagnostic procedures to be used when DTCs P0AA649 (Hybrid/EV Battery Voltage System Isolation Internal Electronic Failure) & P1C7E49 (Hybrid/EV Battery Voltage System Isolation (Transaxle Area) Internal Electronic Failure) are detected by the Powertrain Control Unit (PCU).

  Associated Products (5)

  2023 Subaru Crosstrek2022 Subaru Crosstrek2021 Subaru Crosstrek2020 Subaru Crosstrek2019 Subaru Crosstrek
  Associated Documents

  • DownloadMC-10237306-0001.pdf↗
• May 15, 2023•Document ID: 10237276

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); EQUIPMENT; ELECTRICAL SYSTEM

  Mfr Comm. #:

  15-255-19R

  Date Added:

  June 5, 2023

  Manufacturer:

  SUBARU

  Summary

  Map Data Update Procedure for Harman Gen 3.1 Navigation Equipped Head Units (H/U).

  Associated Products (28)

  2024 Subaru Forester2023 Subaru Crosstrek2023 Subaru Forester2023 Subaru Impreza2022 Subaru Ascent2022 Subaru Crosstrek2022 Subaru Forester2022 Subaru Impreza2021 Subaru Ascent2021 Subaru BRZ2021 Subaru Crosstrek2021 Subaru Forester2021 Subaru Impreza2021 Subaru WRX2020 Subaru Ascent2020 Subaru BRZ2020 Subaru Crosstrek2020 Subaru Forester2020 Subaru Impreza2020 Subaru WRX+ 8 more
  Associated Documents

  • DownloadMC-10237276-0001.pdf↗
• May 11, 2023•Document ID: 10237273

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:INFOTAINMENT; ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

  Mfr Comm. #:

  15-236-18R

  Date Added:

  June 5, 2023

  Manufacturer:

  SUBARU

  Summary

  The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed.

  Associated Products (27)

  2023 Subaru Crosstrek2023 Subaru Forester2023 Subaru Impreza2022 Subaru Ascent2022 Subaru Crosstrek2022 Subaru Forester2022 Subaru Impreza2021 Subaru Ascent2021 Subaru BRZ2021 Subaru Crosstrek2021 Subaru Forester2021 Subaru Impreza2021 Subaru WRX2020 Subaru Ascent2020 Subaru BRZ2020 Subaru Crosstrek2020 Subaru Forester2020 Subaru Impreza2020 Subaru WRX2019 Subaru Ascent+ 7 more
  Associated Documents

  • DownloadMC-10237273-0001.pdf↗
• May 8, 2023•Document ID: 10237254

  Service Bulletin/Repair Instructions
  AIR BAGS; EQUIPMENT

  Mfr Comm. #:

  17-18-23

  Date Added:

  June 5, 2023

  Manufacturer:

  SUBARU

  Summary

  This bulletin announces availability of the one-time use mounting clip and spacer clip for the air bag curtain module.

  Associated Products (29)

  2022 Subaru Ascent2022 Subaru Crosstrek2022 Subaru Forester2022 Subaru Legacy2022 Subaru Outback2021 Subaru Ascent2021 Subaru Crosstrek2021 Subaru Forester2021 Subaru Legacy2021 Subaru Outback2020 Subaru Ascent2020 Subaru Crosstrek2020 Subaru Forester2020 Subaru Legacy2020 Subaru Outback2019 Subaru Ascent2019 Subaru Crosstrek2019 Subaru Forester2019 Subaru Legacy2019 Subaru Outback+ 9 more
  Associated Documents

  • DownloadMC-10237254-0001.pdf↗
• May 4, 2023•Document ID: 10237247

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; EQUIPMENT

  Mfr Comm. #:

  07-210-22R

  Date Added:

  June 5, 2023

  Manufacturer:

  SUBARU

  Summary

  This Service Information Bulletin announces the precautionary measures to be followed in order to limit high ambient temperature exposure to the hybrid battery.

  Associated Products (5)

  2023 Subaru Solterra2022 Subaru Crosstrek2021 Subaru Crosstrek2020 Subaru Crosstrek2019 Subaru Crosstrek
  Associated Documents

  • DownloadMC-10237247-0001.pdf↗
• May 4, 2023•Document ID: 10237241

  Service Bulletin/Repair Instructions
  EQUIPMENT; ENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM

  Mfr Comm. #:

  15-282-21R

  Date Added:

  June 5, 2023

  Manufacturer:

  SUBARU

  Summary

  This Bulletin announces additional diagnostic procedures and a detailed flow chart to be used when diagnosing customer concerns regarding the operation of the STARLINK Remote Engine Start (RES) feature.

  Associated Products (33)

  2022 Subaru Ascent2022 Subaru BRZ2022 Subaru Crosstrek2022 Subaru Forester2022 Subaru Impreza2022 Subaru Legacy2022 Subaru Outback2022 Subaru WRX2022 Subaru XV CrossTrek2021 Subaru Ascent2021 Subaru BRZ2021 Subaru Crosstrek2021 Subaru Forester2021 Subaru Impreza2021 Subaru Legacy2021 Subaru Outback2021 Subaru WRX2020 Subaru Ascent2020 Subaru BRZ2020 Subaru Crosstrek+ 13 more
  Associated Documents

  • DownloadMC-10237241-0001.pdf↗
• May 2, 2023•Document ID: 10237303

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC); EQUIPMENT

  Mfr Comm. #:

  WRC-23

  Date Added:

  June 5, 2023

  Manufacturer:

  SUBARU

  Summary

  In the interest of customer satisfaction, Subaru of America, Inc. (Subaru) is initiating this service program to reprogram the Vehicle Dynamic Control (VDC) Control Module on certain 2019-2023 model year Crosstrek PHEV vehicles.

  Associated Products (5)

  2023 Subaru Crosstrek2022 Subaru Crosstrek2021 Subaru Crosstrek2020 Subaru Crosstrek2019 Subaru Crosstrek
  Associated Documents

  • DownloadMC-10237303-0001.pdf↗
• May 2, 2023•Document ID: 10237236

  Service Bulletin/Repair Instructions
  ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC); ELECTRICAL SYSTEM

  Mfr Comm. #:

  SubaruNet Announ

  Date Added:

  June 5, 2023

  Manufacturer:

  SUBARU

  Summary

  New Subaru Service Program: WRC23 – VDC control module reprogramming for DTC C1411.

  Associated Products (5)

  2023 Subaru Crosstrek2022 Subaru Crosstrek2021 Subaru Crosstrek2020 Subaru Crosstrek2019 Subaru Crosstrek
  Associated Documents

  • DownloadMC-10237236-0001.pdf↗
• May 2, 2023•Document ID: 10237235

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING; EQUIPMENT

  Mfr Comm. #:

  SubaruNet Announ

  Date Added:

  June 5, 2023

  Manufacturer:

  SUBARU

  Summary

  UPDATE Safety Recall: WRD-23 12V inverter connector corrosion.

  Associated Products (4)

  2022 Subaru Crosstrek2021 Subaru Crosstrek2020 Subaru Crosstrek2019 Subaru Crosstrek
  Associated Documents

  • DownloadMC-10237235-0001.pdf↗
• May 2, 2023•Document ID: 10237239

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:INFOTAINMENT; ELECTRICAL SYSTEM; EQUIPMENT

  Mfr Comm. #:

  15-256-19R

  Date Added:

  June 5, 2023

  Manufacturer:

  SUBARU

  Summary

  This bulletin provides information on a new reprogramming procedure (FOTA) to optimize the Harman Gen 3.1 Audio and Navigation head units (H/U) utilized in the models as listed.

  Associated Products (27)

  2023 Subaru Crosstrek2023 Subaru Forester2023 Subaru Impreza2022 Subaru Ascent2022 Subaru Crosstrek2022 Subaru Forester2022 Subaru Impreza2021 Subaru Ascent2021 Subaru BRZ2021 Subaru Crosstrek2021 Subaru Forester2021 Subaru Impreza2021 Subaru WRX2020 Subaru Ascent2020 Subaru BRZ2020 Subaru Crosstrek2020 Subaru Forester2020 Subaru Impreza2020 Subaru WRX2019 Subaru Ascent+ 7 more
  Associated Documents

  • DownloadMC-10237239-0001.pdf↗
• April 27, 2023•Document ID: 10235289

  Service Bulletin/Repair Instructions
  POWER TRAIN

  Mfr Comm. #:

  16-132-20R

  Date Added:

  May 2, 2023

  Manufacturer:

  SUBARU

  Summary

  This Bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete when diagnosing an alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions used in the models listed.

  Associated Products (35)

  2023 Subaru Ascent2023 Subaru Crosstrek2023 Subaru Forester2023 Subaru Impreza2023 Subaru Legacy2023 Subaru Outback2022 Subaru Ascent2022 Subaru Crosstrek2022 Subaru Forester2022 Subaru Impreza2022 Subaru Legacy2022 Subaru Outback2021 Subaru Ascent2021 Subaru Crosstrek2021 Subaru Forester2021 Subaru Impreza2021 Subaru Legacy2021 Subaru Outback2020 Subaru Ascent2020 Subaru Crosstrek+ 15 more
  Associated Documents

  • DownloadMC-10235289-0001.pdf↗
• April 26, 2023•Document ID: 10235313

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; EQUIPMENT

  Mfr Comm. #:

  15-293-22R

  Date Added:

  May 2, 2023

  Manufacturer:

  SUBARU

  Summary

  This Bulletin outlines the operating characteristics of the Remote Climate Control operation on hybrid vehicles.

  Associated Products (5)

  2023 Subaru Crosstrek2022 Subaru Crosstrek2021 Subaru Crosstrek2020 Subaru Crosstrek2019 Subaru Crosstrek
  Associated Documents

  • DownloadMC-10235313-0001.pdf↗
• April 25, 2023•Document ID: 10235306

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; EQUIPMENT

  Mfr Comm. #:

  SubaruNet Announ

  Date Added:

  May 2, 2023

  Manufacturer:

  SUBARU

  Summary

  WRD-23 12 volt inverter connector corrosion video.

  Associated Products (4)

  2022 Subaru Crosstrek2021 Subaru Crosstrek2020 Subaru Crosstrek2019 Subaru Crosstrek
  Associated Documents

  • DownloadMC-10235306-0001.pdf↗
• April 25, 2023•Document ID: 10235305

  Service Bulletin/Repair Instructions
  EQUIPMENT; ELECTRICAL SYSTEM

  Mfr Comm. #:

  SubaruNet Announ

  Date Added:

  May 2, 2023

  Manufacturer:

  SUBARU

  Summary

  The WRD-23 Product Campaign Bulletin is now available on STIS. Please refer to the bulletin for detailed service, parts, and claim instructions.

  Associated Products (4)

  2022 Subaru Crosstrek2021 Subaru Crosstrek2020 Subaru Crosstrek2019 Subaru Crosstrek
  Associated Documents

  • DownloadMC-10235305-0001.pdf↗
• April 24, 2023•Document ID: 10235304

  Service Bulletin/Repair Instructions
  ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC); EQUIPMENT; ELECTRICAL SYSTEM

  Mfr Comm. #:

  WRC-23

  Date Added:

  May 2, 2023

  Manufacturer:

  SUBARU

  Summary

  In the interest of customer satisfaction, Subaru of America, Inc. (Subaru) is initiating this service program to reprogram the Vehicle Dynamic Control (VDC) Control Module on certain 2019-2023 model year Crosstrek PHEV vehicles.

  Associated Products (4)

  2022 Subaru Crosstrek2021 Subaru Crosstrek2020 Subaru Crosstrek2019 Subaru Crosstrek
  Associated Documents

  • DownloadMC-10235304-0001.pdf↗
• April 24, 2023•Document ID: 10235302

  Service Bulletin/Repair Instructions
  EQUIPMENT; ELECTRICAL SYSTEM

  Mfr Comm. #:

  WRD-23

  Date Added:

  May 2, 2023

  Manufacturer:

  SUBARU

  Summary

  Subaru of America, Inc. (Subaru) is initiating a new safety recall for certain 2019-2022 model year Crosstrek Hybrid vehicles.

  Associated Products (4)

  2022 Subaru Crosstrek2021 Subaru Crosstrek2020 Subaru Crosstrek2019 Subaru Crosstrek
  Associated Documents

  • DownloadMC-10235302-0001.pdf↗