Saturn Vue Complaints (2002)

167 consumer complaints on file.

#770664December 9, 2002
POWER TRAIN:MANUAL TRANSMISSION
I HAD MY 2002 SATURN VUE PARKED IN A NEIGHBOR'S DRIVEWAY. TWENTY TO THIRTY MINUTES LATER, MY CAR POPPED OUT OF GEAR, BACKED UP, TURNED, AND ROLLED OFF AN EMBANKMENT, LANDING IN BETWEEN TREES AND ONTO SHOULDERS. WHEN I CALLED THE WEEK BEFORE THE ACCCIDENT, I EXPLAINED TO THE SERVICE DEPARTMENT I HAD BEEN EXPERIENCING PROBLEMS GETTING MY CAR INTO GEAR. I ASKED THEM TO CHECK THAT OUT AND I ALSO SCHEDULED AN OIL CHANGE AT THAT TIME. WHILE SERVICING THE VEHICHLE, THEY TOLD ME THAT THE GEAR PROBLEMS HAD BEEN A FLUKE OF THE VUE. PRIOR TO THAT, I HAD NO GEAR PROBLEMS OTHER THAN A NOISE WHEN I SHIFTED THAT I REPORTED TO THE DEALER IN SEPTEMBER. THE DEALER TOLD ME THAT THE FRONT AXLE NUTS WERE NOT TORQUED PROPERLY. THEY WERE RETORQUED PER BULLETIN 02T52. THE HOUSE THAT MY CAR HAD BEEN PARKED AT HAS A SENSOR IN THE DRIVEWAY, SO I KNOW THE CAR TOOK AT LEAST 20-30 MINUTES BEFORE IT POPPED OUT OF GEAR. I REPORTED THE PORBLEM ON THE MORNING AFTER MY ACCIDENT AND WAS TOLD BY THE DEALER TO CALL THE CUSTOMER SERVICE CENTER TO REPORT THE PROBLEM, I HAVE RECOMMENDED THAT SOMEONE FROM THE SATURN CORPORATION COME TO LOOK AT MY VEHICLE, AND THE SCENE OF THE ACCIDENT. I BELIEVE THAT THERE IS A PROBLEM WITH MY TRANSMISSION/ AND PERHAPS THE TRANSMISSIONS OF OTHER SATURN VUE'S. DT
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#8021950October 30, 2002
VISIBILITY:SUN/MOON ROOF ASSEMBLY
WHILE DRIVING AT NIGHT THE SUN ROOF DEFLECTOR FLEW OFF FROM THE TOP OF THE VEHICLE. CONSUMER STATES THAT THIS COULD OF CAUSED AN ACCIDENT, IF THE SUN ROOF DEFLECTOR HAD FALLEN, WHILE VEHICLE WAS BEING DRIVEN IN HIGHWAY TRAFFIC. PLEASE PROVIDE MORE DETAILS. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#567762October 8, 2002
POWER TRAIN:MANUAL TRANSMISSION
WHEN COMING TO STOPS, THE VEHICLE WOULD SURGE AS IF BEING HIT FROM BEHIND. AFTER THE INITIAL SURGE THE VEHICLE ACTS LIKE IT IS GOING TO STALL, STOP OR CUT OFF. THE PROBLEM HAS BEEN LOOKED AT ON SEVERAL OCCASIONS. CONSUMER DOESN'T FEEL THIS VEHICLE IS SAFE TO OPERATE, CONSUMER BELIVES THIS IS TRANSMISSION RELEATED ,HOWEVER THE DEALER IS STATING IT IS A COMPUTER CHIP THAT IS CAUSING THE PROBLEM.*JG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#767538September 21, 2002
UNKNOWN OR OTHER
ROOF RACK IS ATTACHED VIA A CUSTOMER/DEALER INSTALLED STUD THAT REPLACES THE FACTORY INSTALLED MOUNTING SCREW. THE STUD IS RUSTING AND DOES NOT REMAIN TIGHT AFTER RACK AND CARGO BOX USAGE. EITHER THE RUST OR THE LACK OF TIGHTNESS WILL EVENTUALLY LEAD TO CARGO BOX AND RACK BEING TORN FROM ROOF DURING TRAVEL. THERE IS THE POSSIBLILITY FOR A SERIOUS ACCIDENT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#767232September 16, 2002
EQUIPMENT:MECHANICAL:CARRIER/RACK
THIS ACCESSORY IS POORLY ENGINEERED. THE LONG TERM USE OF THIS ROOF RACK COULD RESULT IN A SAFETY HAZARD. DESPITE THE USE OF THREADLOCK THE ROOF PINS LOOSEN DUE TO VIBARATION AND OTHER FACTORS. WATER COLLECTS IN THE ROOF PIN WELLS ADDING TO THE POSSIBILITY THAT OVER TIME THE ROOF PINS WILL RUST AND FAIL. A PROACTIVE RECALL AND IMPROVEMENTS TO THE DESIGN ARE NECESSARY TO PREVENT FUTURE ACCIDENTS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#763427June 25, 2002
STEERING:LINKAGES
DURING DRIVING A THUMP IS COMING FROM STEERING COLUMN WHEN ROAD BUMP OCCURS AND IS SOMETIMES STARTLING. TOOK VEHICLE IN FOR SERVICE, SERVICE REP. REPLACED A SPRING PART AS PER SERVICE BULLETIN, HOWEVER, THIS ACTION DID NOT REPAIR STEERING COLUMN PROBLEM. THE THUMPING IS FELT IN STEERING WHEEL AND FEELS LIKE SOMETHING IS LOOSE IN STEERING COLUMN. SERVICE REP. INFORMED ME IT IS NOT A SAFETY PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#565733May 14, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
ON SEVERAL OCCASIONS WHILE DRIVING, THE REDUCED POWER LIGHT CAME ON AND VEHICLE WOULD AUTOMATICALLY SHUT DOWN, AFTER SEVERAL ATTEMPTS VEHICLE MAY RESTART, DEALER STATED THAT A SENSOR WAS NOT LETTING THE PEDAL KNOW THAT THERE WAS GASOLINE, DEALER REPLACED THIS PART, HOWEVER THIS DID NOT REMEDY PROBLEM. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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