Saturn Vue Complaints (2004)

276 consumer complaints on file.

#10598680June 16, 2014
ELECTRICAL SYSTEM, AIR BAGS, STEERING
TRAVELING AT 65MPH THE KEY & KEY FOB FELL OUT OF THE IGNITION. I WAS ABLE TO SLOW DOWN BUT HAD LOST POWER STEERING, POWER BRAKES, AND THE AIRBAGS WOULD NOT HAVE DEPLOYED. I WAS ABLE TO GET TO THE SHOULDER OF THE ROAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10597472June 10, 2014
ELECTRICAL SYSTEM:IGNITION
TL* THE CONTACT OWNS A 2005 SATURN VUE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE KEY CAME OUT OF THE IGNITION SWITCH INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND NO REPAIRS WERE MADE TO THE VEHICLE. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 159,062.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10596402June 5, 2014
AIR BAGS, ELECTRICAL SYSTEM, POWER TRAIN
I HAVE CONTACTED GM SEVERAL TIMES TO BE PASSED ON, HOPING I WILL GO AWAY. I HAVE HAD SEVERAL PROBLEMS WITH MY SATURN A NEW TRANSMISSION WAS INSTALLED AT 8,500 MILES. AFTER THE WARRANTY I HAD TO REPLACE THE MAIN BRAIN. I CALLED APPROXIMATELY 2 MONTHS AGO TO TELL THEM ABOUT THE IGNITION SWITCH. MY KEY WILL PULL RIGHT OUT WHILE THE CAR IS RUNNING AND MY AIR BAG LIGHT COMES ON. THEY WANT ME TO PAY TO SEE WHAT IS GOING ON. I KNOW THIS MODEL ISN'T IN THE RECALL, BUT I HAVE SPOKEN TO [XXX] WHO'S WIFE HAS ONE AND A FRIEND OF MINE HIS BROTHERS DOES THE SAME THING. THEY DON'T WANT TO ADMIT THAT THERE IS A PROBLEM WITH THE IGNITION. IT ALSO STALLS AND HAS THAT WAS WHY THEY REPLACED THE MAIN BRAIN. I FEEL LIKE MY VEHICLE IS A DEATH TRAP AND I AM STUCK IN IT AND HOPING I DON'T GET KILLED WHILE DRIVING IT. I WANT AN INVESTIGATION INTO THIS MAKE AND MODEL. I DON'T WANT TO BECOME ONE THE STATISTICS BECAUSE GM WON'T ADMIT THAT THERE IS PROBLEM LIKE THEY HAVE WITH ALL THE OTHER RECALLED VEHICLES. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10595958June 3, 2014
POWER TRAIN
SITTING AT A STOP SIGN THE TRANSMISSION STOPPED WORKING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594191May 27, 2014
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:IGNITION
TL* THE CONTACT OWNS A 2004 SATURN VUE. THE CONTACT STATED THAT THE KEY WOULD EASILY MOVE FROM OFF TO ON, SKIPPING THE ACCESSORY POSITION. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN STATED THAT THE VEHICLE WAS WORKING AS THE DESIGNED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 52,000. PM UPDATED 8/11/14*CN UPDATED 08/21/2014 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593121May 21, 2014
ELECTRICAL SYSTEM
WHEN REMOVING THE IGNITION KEY FROM THE IGNITION SWITCH CYLINDER, THE KEY GETS STUCK ABOUT HALF WAY OUT, AND IS VERY DIFFICULT TO REMOVE. AFTER PUSHING, PULLING, AND MANIPULATING THE KEY IT EVENTUALLY IS RELEASED. THIS HAS HAPPENED MULTIPLE TIMES AND AT TIMES IT SEEMS LIKE THE KEY MAY NOT COME OUT OF THE IGNITION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592525May 19, 2014
POWER TRAIN:AXLE ASSEMBLY
TL* THE CONTACT OWNS A 2004 SATURN VUE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WOULD SUDDENLY DECELERATE AND FAIL TO RESPOND WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO STATED THAT THE TRANS AXLE WAS DEFECTIVE. THE TRANS AXLE WAS REPAIRED, BUT THE DEFECT RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 6,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10588271May 14, 2014
VISIBILITY:REAR WINDOW WIPER/WASHER:SWITCH/WIRING
TL* THE CONTACT OWNS A 2004 SATURN VUE. THE CONTACT STATED THAT UPON STARTING THE VEHICLE, THERE WAS SMOKE COMING FROM THE STEERING WHEEL HOUSING WITHOUT WARNING. THE FAILURE OCCURRED ON TWO OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE WIPER SWITCH NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WERE 107,353. UPDATED 07/16/14 MA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10586030May 1, 2014
STEERING
WHEN DRIVING AT VARIOUS SPEEDS THE ELECTRIC POWER ASSIST QUITS MAKING YOU LOOSE POWER STEERING WHILE AT THE SAME TIME THE IP GAUGES JUMP. THE STEERING GETS HARD TO TURN WHICH CAN MAKE YOU WRECK. THIS IS SAME PROBLEM THE SATURN IONS HAVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584670April 24, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 SATURN VUE. THE CONTACT STATED THAT HE WAS ABLE TO REMOVE THE KEY FROM THE IGNITION WHILE THE VEHICLE WAS NOT IN PARK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000 AND THE CURRENT MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584181April 22, 2014
STRUCTURE:BODY, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2004 SATURN VUE, THE CONTACT STATED THAT THE DOOR LOCKS INDEPENDENTLY ENGAGED AND DISENGAGED WHILE TRAVELING AT VARIOUS SPEEDS. THE CONTACT ALSO STATED THAT THE VEHICLE ERRONEOUSLY ACCELERATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 81,654 AVAILABLE. UPDATED 05/28/14*LJ THE CONSUMER STATED THE VEHICLE WOULD LOCK THE DOOR UPON REMOVING THE KEY FROM THE IGNITION. UPDATED 06/03/2014 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576728April 2, 2014
ELECTRICAL SYSTEM
I HAVE A 2004 SATURN VUE WITH AN IGNITION SWITCH THAT ALLOWS THE KEY TO BE REMOVED AT ANY TIME, IN ANY POSITION, WHETHER THE ENGINE IS RUNNING OR NOT. WITH THE ENGINE RUNNING, THE KEY CAN BE REMOVED, CREATING THE POTENTIAL TO NOT BE ABLE TO SHUT OFF THE ENGINE. WITH THE RECENT RECALLS AND INJURIES INVOLVING OTHER SATURN VEHICLES MADE AT THE SAME TIME, I BELIEVE THIS SITUATION NEEDS TO BE INVESTIGATED...UPDATED 06/09/14 *BF UPDATED 06/10/2014 *JS *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10583806March 4, 2014
ELECTRICAL SYSTEM
IGNITION KEY LOCK HAS BEEN REPLACED/REPAIRED 5 TIMES. ONCE UNDER WARRANTY. WHEN IT FAILS I CAN REMOVE THE KEY, WHILE DRIVING, BUT WHEN I TURN OFF THE CAR, I CANNOT TURN IT ONCE THE KEY IS INSERTED AGAIN. THIS MAKES IT IMPOSSIBLE TO RE-START THE VEHICLE. I WAS SURE MY CAR WOULD BE ON THE LIST OF RECENT RECALLS, BUT IT IS NOT. CAN YOU HELP US? I HAVE MANY OF THE BILLS TO HELP MY CASE. ..UPDATED 04-16-14 *BF UPDATED 8/23/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10566072February 26, 2014
POWER TRAIN, ELECTRONIC STABILITY CONTROL (ESC)
MY CAR IS HAVING TRANSMISSION PROBLEMS AGAIN WONT KICK INTO DRIVE UNTIL CAR HAS BEEN RUNNING ATLEAST 30 MIN THEN WHEN I WAS DRIVING ON THE HIGHWAY ABOUT 40 IS WHAT I GOT TO THE CAR JUST STOPPED ACCELERATING AND WAS COMING TO A STOP WHICH COULD HAVE CAUSED A BIG ACCIDENT IF IT WOULD HAVE BEEN DURING HIGH TRAFFIC TIMES AND WHEN DRIVING IN TOWN I COME TO A FULL STOP AND THE CAR WONT KICK INTO DRIVE AGAIN UNTIL I PUT IT IN LOW AND MOVE UP MANUALLY. THEN IT IS HAVING A SERIOUS PROBLEM WITH THE AXEL OR SOMETHING I WAS DRIVING AT 35 HIT A SMALL BUMP IN THE ROAD AND THE CAR REARED OFF TO THE RIGHT AND I HAD NO CONTROL OF THE STEERING FOR A FEW SECONDS AND THEN IT WAS LIKE IT LOCKED BACK IN WHEN I STARTED MOVING THE STEERING WHEEL SIDE TO SIDE AND THE T/C LIGHT IS ALWAYS ON NOW AND I WAS TOLD THERE IS A SWITCH TO TURN IT ON OR OFF AND THAT COULD HAVE SOMETHING TO DO WITH THE STEERING PROBLEM BUT I HAVE FOUND NO SUCH SWITCH. PLEASE HELP ME AND TELL ME WHAT I CAN DO ABOUT THESE ISSUES AS GM WILL NOT DO ANYTHING THEY SHOULD RECALL THIS YRS MODEL COMPLETELY AND PAY THE OWNERS FOR A NEW VEHICLE SINCE THIS IS THERE FAULT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10565090February 20, 2014
POWER TRAIN
TRANSMISSION TOTALLY DESTROYED AS PER TOWING COMPANY. AS MANY CLAIMANTS BEFORE THIS IS A WELL KNOWN PROBLEM OF THIS YEAR CAR. I THINK A CLASS ACTION SETTLEMENT WAS REACHED WITH GENERAL MOTORS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10564878February 18, 2014
POWER TRAIN, ENGINE
THE TRANSMISSION FOR MY SATURN VUE (2004) WAS REPLACED IN 2010 WHEN MY VEHICLE HAD 77637 MILES. THE TRANSMISSION WAS REPLACED IN 2010 AFTER RECEIVING A LETTER FROM SATURN NOTIFYING OF ISSUE WITH INTELLIGENCE (VTI) TRANSMISSION AND MY VEHICLE EXPERIENCING ISSUES. MY NOW SECOND TRANSMISSION IS HAVING THE SAME PROBLEMS THE FIRST TRANSMISSION HAD. THE MECHANIC WHO DIAGNOSED THE VEHICLE HAS SAID THAT IT IS NOT NORMAL FOR A VEHICLE TO HAVE THE SAME TRANSMISSION ISSUE AND I KNOW MY FAMILY AND FRIENDS HAVE NOT EXPERIENCE THIS TYPE OF ISSUE WITH THEIR VEHICLES. THIS LEADS ME TO BELIEVE THAT THIS IS NOT NORMAL AND THAT THE ISSUE WITH THE INTELLIGENCE (VTI) TRANSMISSION HAS NOT BEEN RESOLVED. I AM ASKING FOR GMC TO COVER THE COST TO REPLACE THE NEW DEFECTED TRANSMISSION FOR MY VEHICLE. I WOULD LIKE FOR THIS ISSUE TO BE ESCALATED. MY EXPERIENCE WITH GMC PRODUCT AND CUSTOMER SERVICES I RECEIVE FROM JAY HAS LEFT ME VERY DISAPPOINTED AND DISSATISFIED WITH GMC. I WOULD LIKE TO KNOW IF THERE IS ANYONE WHO CAN HELP ME FIGHT THIS ISSUE WITH GMC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10547021October 21, 2013
POWER TRAIN
2004 SATURN VUE. CONSUMER WRITES IN REGARDS TO TRANSMISSION FAILURE. *SMD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10536544August 21, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2004 SATURN VUE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE WOULD NOT ACCELERATE AND BEGAN SLIPPING OUT OF GEAR. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS. THE MECHANIC STATED THAT THE TRANSMISSION WAS SLIPPING AND WOULD HAVE TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 114,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10524035July 9, 2013
POWER TRAIN
WE BOUGHT A 2004 SATURN VUE IN2007. IN 2010 WE STARTED HAVING TROUBLE WITH THE TRANSMISSION. WE WERE TOLD THAT THERE WAS A CLASS ACTION SUIT BECAUSE WE HAD A VTI TRANSMISSION. WE PAID 50/50 TO HAVE THE TRANSMISSION CHANGED. NOW 40 000 MILES LATER THE TRANSMISSION IS GONE AGAIN. GM KNEW THIS WAS A FAULTY TRANSMISSION. THE ONLY COMPENSATION WE WERE OFFERED IS $4,000 TOWARD A NEW GM CAR! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10512914May 20, 2013
POWER TRAIN
CHECK ENGINE LIGHT WENT ON AND AT THE SAME TIME A VISIBLE LOSS IN ACCELERATION WAS NOTICED AT ALL TIMES WHEN TAKEN OFF. ALSO A WHINING NOISE WAS HEARD COMING FROM THE ENGINE COMPARTMENT IDLING AND WHEN MOVING. TAKEN IN TO THE DEALERSHIP, A SLIPPING TRANSMISSION WAS DIAGNOSED AND IT WAS REPLACED FOR ANOTHER (DIFFERENT NUMBER) ORIGINAL GM TRANSMISSION PART NUMBER, COOLER FLUSHED, TCM CALIBRATED. A CHARGE FOR $ 5324 WAS PAID FOR THE REPLACEMENT, NO EXTENDED WARRANTY WAS AVAILABLE ANY LONGER, ALTHOUGH FORCED TO BUY WHEN THE VEHICLE WAS PURCHASED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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