Saturn Vue Complaints (2004)

276 consumer complaints on file.

#10643244October 8, 2014
ELECTRICAL SYSTEM, STEERING
DRIVING AT A VERY SLOW RATE OF SPEED, CAR STARTED VIBRATING SO VIOLENTLY, I WAS AFRAID THAT A WHEEL WAS COMING OFF. I PULLED OVER TO THE SIDE OF THE ROAD, SHUT OFF THE VEHICLE, THEN RESTARTED IT. IT WAS FINE. THE NEXT DAY, IT WAS DRIVEN ALL DAY WITH NO ISSUES, EXCEPT THAT MY DIRECTIONALS KEPT GOING OFF AND WOULD NOT WORK, AND THEN ALL OF A SUDDEN WOULD START WORKING, ESPECIALLY IF I SHUT THE VEHICLE OFF AND STARTED IT BACK UP. THAT AFTERNOON, HOWEVER, THE VIBRATING STARTED AGAIN. I DROVE THE VEHICLE IMMEDIATELY TO A MECHANIC, WHO TOLD ME THAT NOTHING SHOWED UP ON THE COMPUTER. HE SAID THAT HE PUNCHED MY VEHICLES INFORMATION INTO THE NHTSA WEBSITE, AND FOUND THE RECALL ON THE IGNITION. HE TESTED THIS ON MY VEHICLE, AND FOUND THAT YOU COULD INDEED PULL THE KEY OUT OF THE IGNITION WHILE THE CAR WAS RUNNING AND IN GEAR. HE CALLED ME AND TOLD THIS TO ME. I INFORMED HIM THAT A FEW TIMES MY KEYS HAD FALLEN OUT WHILE I WAS DRIVING ON THE HIGHWAY, OR ON THE STREETS, WHEREVER. IT HAD ALWAYS BEEN THAT WAY. I HADN'T REALIZED THIS WAS NOT INTENTIONAL. HE THEN INFORMED ME THAT ALTHOUGH THE YEAR MAKE AND MODEL OF MY CAR WERE ON THE RECALL, AND THE FACT THAT MY CAR INDEED POSSESSED THE FAULTY IGNITION, THAT MY VIN WAS NOT LISTED AS BEING INCLUDED IN THE RECALL. HE SUGGESTED I TAKE THE VEHICLE TO THE DEALERSHIP WHERE I PURCHASED THE CAR AND HAVE TAKEN THE VEHICLE FOR REPAIR IN THE PAST, HERB CHAMBERS OF WARWICK. THEY ACKNOWLEDGE ALL OF THE ABOVE TO BE TRUE, INCLUDING THE FACT THAT MY VIN IS NOT LISTED IN THE RECALL, THEREFORE THEY WILL NOT BE ABLE TO SUBMIT FOR PAYMENT, THEREFORE I WILL HAVE TO PAY AND IF THE VEHICLE ENDS UP INCLUDED IN THE RECALL IN THE FUTURE, I CAN SUBMIT FOR REIMBURSEMENT. NO ON COULD EXPLAIN WHY MY VEHICLE, BEING OF THE SAME YEAR, MAKE AND MODEL, AND WHICH OBVIOUSLY HAS THE SAME IGNITION ISSUES, WAS NOT LISTED IN THE RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10641707October 6, 2014
ELECTRICAL SYSTEM
IGNITION KEY CAN BE REMOVED FROM THE SWITCH IN THE RUN POSITION. VEHICLE WAS MADE IN MAY 2004 WHICH IS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 14V490000 (GM RECALL # 14506). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10641850October 6, 2014
SUSPENSION, WHEELS
TL* THE CONTACT OWNS A 2004 SATURN VUE. WHILE DRIVING 20 MPH, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS MERGED TO THE SIDE OF THE ROAD WHERE THE CONTACT NOTICED THAT THE REAR PASSENGER SIDE WHEEL WAS LEANED INTO THE WHEEL WELL. THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 103,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640709October 2, 2014
SUSPENSION
I NOTICED THE RIGHT REAR TIRE ON MY 2004 SATURN VUE WAS AT AN ANGLE. I WENT AND LOOKED AND I THOUGHT IT WAS JUST A BAD BUSHING. I TOOK IT TO MY MECHANIC AND FOUND OUT THAT THE REAR CROSS MEMBER WAS ALL BROKEN. AS I GOT LOOKING ON THE INTERNET I FOUND THAT GM KNEW ABOUT THIS PROBLEM AND DID NOTHING UNLESS YOU COMPLAINED AND BROUGHT IN IN TO THE DEALER. WELL SATURN IS NO LONGER AND I'M STUCK WITH FIXING THIS PART AND GM WILL DO NOTHING. I COULD HAVE LOST MY WIFE AND ALL MY FAMILY. THEY KNEW ABOUT THIS AND THEY SHOULD HAVE ISSUED A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10633775September 16, 2014
UNKNOWN OR OTHER
I WAS ABLE TO PULL OUT THE KEY FROM MY 2004 SATURN VUE WITHOUT THE IGNITION BEING IN THE OFF POSITION. THIS HAS HAPPENED ON MORE THAN ONE OCCASION. I CHECKED THE GM WEBSITE WITH THE VIN NUMBER AND IT CAME BACK THAT THE VEHICLE IS NOT BEING RECALLED, ALTHOUGH IT HAS THE EXACT SAME PROBLEM AS THE OTHER SATURN VUE VEHICLES THAT ARE UNDER RECALL. THANKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10633788September 16, 2014
ELECTRICAL SYSTEM
WHILE DRIVING ABOUT 25 MPH, THE IGNITION SWITCH TURNED OFF AND THE ENGINE STALLED. THERE WAS ONLY ONE OTHER KEY ON THE KEY RING AT THE TIME I WAS DRIVING. I WAS ABLE TO STOP THE SUV AND RESTART IT TO CONTINUE. THIS IS SAME IGNITION SAFETY DEFECT AS IN THE OTHER SATURNS I HAVE READ ABOUT. I LOST STEERING AND BRAKING CAPABILITIES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10628444August 26, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 SATURN VUE. THE CONTACT STATED THAT THE VEHICLE FAILED TO TURN ON AFTER KEY WAS INSERTED INTO THE IGNITION SWITCH. THE CONTACT WAS MADE AWARE OF RECALL NHTSA CAMPAIGN NUMBER: 14V490000 (ELECTRICAL SYSTEM). HOWEVER, THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE DEALER WAS CONTACTED AND ADVISED THE CONTACT THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE THE FAILURE MILEAGE WAS 13,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10628136August 25, 2014
SUSPENSION, STEERING, WHEELS
WHILE DRIVING ON THE FREEWAY WITH CHILDREN IN THE CAR, THE REAR DIFFERENTIAL BROKE, MAKING STEERING EXTREMELY DIFFICULT. IT FELT AS IF WE WERE GOING TO FLIP, I SLOWLY MOVED OVER AND LUCKILY WE WERE ABLE TO STOP BEFORE A HORRIFIC ACCIDENT OCCURRED. ONCE WE STOPPED WE GOT OUT TO FIND THE PASSENGER REAR TIRE TILTED INWARD AND UNDRIVABLE. AFTER TAKING IT TO THE SHOP WE FOUND THAT THE REAR DIFFERENTIAL AND FRAME BROKE AS WELL AS THE CONTROL ARMS. THIS SEEMS TO BE A KNOWN PROBLEM ON THESE VEHICLES AND IS COMPLETELY UNSAFE FOR ANYONE TO BE DRIVING A RECALL NEEDS TO BE DONE ON THIS AGAIN TO ENSURE THE SAFETY OF OUR FAMILIES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627388August 22, 2014
ELECTRICAL SYSTEM
WITH ALL THE CONCERNS WITH IGNITION KEYS FALLING OUT WHILE THE ENGINE IS RUNNING I CHECKED OUR VECHILE AND FOUND OUT THAT OUR 2004 SATURN VUE HAS THAT PROBLEM. I WOULD SAY AT THIS POINT IT LOOKS LIKE ALL VUE'S NEED TO BE INSPECTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626938August 21, 2014
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
WHILE DRIVING THE VEHICLE, THE TURN SIGNALS STOP OPERATING AS WELL AS THE BRAKE LIGHTS. THE IGNITION NEEDS TO BE TURNED OFF, CAR RESTED THEN WILL OPERATE NORMALLY FOR A WHILE WHEN TURNED BACK ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10621979August 13, 2014
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS, ENGINE AND ENGINE COOLING
I TOOK THE VEHICLE TO MY AUTO REPAIR SHOP BECAUSE OF THE RECENT ONSET OF AN UNUSUAL RUMBLING SOUND WHEN DECELERATING. AFTER A TEST DRIVE AND INSPECTION THE MECHANIC WROTE THESE COMMENTS ON THE REPAIR INVOICE. "DETERMINED FRONT FRAME RUSTED THROUGH CAUSING EXTREME MOVEMENT OF ENGINE CRADLE AND ENGINE ASSEMBLY. UNIBODY IS RUSTED OUT. THIS VEHICLE IS PROBABLY TOTALED AND THIS INFORMATION SHOULD BE GIVEN TO THE NHTSA. CAUTION: THIS VEHICLE IS DANGEROUS TO DRIVE AND SHOULD BE TAKEN OFF THE STREET IMMEDIATELY." BOTH THE MECHANIC AND MYSELF FEEL THAT THIS SHOULDN'T HAVE HAPPEDED TO A TEN YEAR OLD CAR WITH LESS THAN 86,000 MILES THAT HAS BEEN PRPERLY MAINTAINED. THE MECHANIC ALSO PHOTOGRAPHED THE DAMAGE. YOUR PROMPT ATTENTION WOULD BE GREATLY APPRECIATED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10622055August 13, 2014
AIR BAGS, STEERING
I HAD AN ACCIDENT AND MY AIR BAGS DID NOT DEPLOY, I WAS INJURED MY FACE NOSE & NECK, ALSO MY KEY COMES OUT OF IGNITION WHILE VEHICLE IS ON *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10622066August 13, 2014
ELECTRICAL SYSTEM:IGNITION
TL* THE CONTACT OWNS A 2004 SATURN VUE. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START UNTIL REPEATED ATTEMPTS WERE MADE. THE FAILURE OCCURRED MULTIPLE TIMES. THE DEALER STATED THAT THE IGNITION CYLINDER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10620968August 8, 2014
ELECTRICAL SYSTEM
WE CAN REMOVE THE KEY FROM THE IGNITION SWITCH WHILE THE VEHICLE IS RUNNING OR MOVING. I DID SEE ON 8/8/2014 THAT OUR YEAR WAS INVOLVED IN A NEW RECALL BY GM DESCRIBING THE SAME PROBLEM. I CONTACTED OUR LOCAL DEALER AND THEY SHOWED NO RECALL AND CALLED GM/SATURN TO QUESTION IT AS WELL. EVEN AFTER TELLING THE REPRESENTATIVE FROM GM THAT OUR VEHICLE HAD THE SAME TROUBLE THAT WAS LISTED IN THE RECALL AND FIT THE MODEL YEAR LISTED THEY SAID THAT THEY COULD ONLY UPDATE OUR INFORMATION AND WOULD CONTACT US IF IT DOES BECOME PART OF THE RECALL. THE KEY DOES COME OUT JUST AS DESCRIBED IN THE RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10619322August 6, 2014
POWER TRAIN
1ST INSIDENT WAS DRIVING DOWN BUSY BULIVARD AND THE VEHICLE QUIT AND COSTED TO A STOP THERE WAS NO STEERING. WE HAD TO GET A RIDE HOME AND PAY TOWING. 2ND INSIDENT WE WERE DRIVING DOWN A HILL IN ALABAMA JUST FINISHED THE LAST CURVE AND THE VEHICLE STOPPED NO STEERING NO ABILITY TO GET OFF ROAD AND COASTED TO A STOP IN A PARKING LOT. WE WERE STRANDED ON OUT TRIP TO SEE MY GRAND KIDS. WE HAD TO GET A TOW TO A MERCURY DEALER BECAUSE THIS VEHICLE IS NO LONGER MADE. WE HAD TO GET A MOTEL AND A RIDE FOR THE REST OF THE TRIP AS IT WOULD TAKE A WEEK TO GET FIXED. GM WAS ORDERED BY THE COURT TO PAY 100% FOR THIS PART AND FOR ME IT FAILED TWICE THE SECOND TIME ALMOST TAKING OUR LIVES. I'VE TRIED FOR OVER TWO YEARS NOW TO GET SOME JUSTICE! EACH TIME I WAS FORCED TO PAY 1/2 THE REPAIRS THAT IS 2400.00 EACH TIME! LET ALONE GETTING LETTERS OF THIS RECALL TAKING THE LETTERS TO THE DEALER AND BEING TOLD IN FINE. I WANT AT THE VERY LEAST WHAT THE COURT ORDER THEM TO PAY AND THAT IS 100% OF THIS PART THAT STOPPED WORKING TWICE. 4800.00 AND IF I COULD GET MY MOTEL AND TOWING I WOULD BE GRATEFUL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10617172July 29, 2014
ELECTRICAL SYSTEM:IGNITION:SWITCH, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 SATURN VUE. THE CONTACT STATED THAT THE KEY COULD BE REMOVED FROM THE IGNITION SWITCH WHILE DRIVING. THE CONTACT ALSO STATED THAT WHEN THE KEY WAS REMOVED FROM THE IGNITION, THE POWER STEERING AND THE BRAKES FAILED. IN ADDITION, THE VEHICLE STALLED. THE CONTACT STATED THAT THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10615783July 23, 2014
STEERING:COLUMN, EXTERIOR LIGHTING:HEADLIGHTS
TL* THE CONTACT OWNS A 2004 SATURN VUE. AFTER THE KEY WAS REMOVED FROM THE IGNITION, THE HEADLIGHTS REMAINED ILLUMINATED AND SMOKE APPEARED NEAR THE STEERING COLUMN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 104,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10609278July 9, 2014
POWER TRAIN
VEHICLE WAS GOING THRU AN INTERSECTION AND THE TRANSMISSION QUIT. CAR WOULD NOT MOVE. *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10607230June 30, 2014
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
I TRIED TO RESTART MY ENGINE. ALTHOUGH IT TURNED OVER, IT WOULDN'T START. SO I TOOK MY CAR TO A CERTIFIED MECHANIC, AND HE CONCLUDED THAT THERE HAS BEEN A SHORTAGE IN THE SYSTEM, WHICH CAUSED A FUSE TO BE BLOWN. HE REPLACED THE FUSE, AND MY CAR STILL DIDN'T START. AFTER THAT, HE USED HIS DIAGNOSTIC MACHINE, AND SAW THAT I NEEDED A NEW IGNITION SWITCH, WHICH IS WHY IT DIDN'T START. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10605349June 23, 2014
ELECTRICAL SYSTEM:IGNITION
TL* THE CONTACT OWNS A 2004 SATURN VUE. THE CONTACT STATED THAT THE KEY FAILED TO TURN. THE DEALER STATED THAT THE IGNITION LOCK CYLINDER FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 34,595.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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