Saturn Ion Complaints (2004)

898 consumer complaints on file.

#10627531August 22, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT IT WAS DIFFICULT TO REMOVE THE KEY FROM THE IGNITION AFTER THE GEAR WAS PUT INTO PARK. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE SHIFT MODULE WAS DEFECTIVE. THE VEHICLE WAS REPAIRED. THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 64,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626171August 18, 2014
FUEL SYSTEM, GASOLINE
I HAD JUST FILLED MY TAKE AND DROVE ABOUT 25 MILES WHEN I KEEP SMELLING GAS. WHEN I PULLED OVER I SAY THAT MY GAS LINE WAS LEAKING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10622443August 15, 2014
ELECTRICAL SYSTEM:IGNITION:SWITCH, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT THE KEY FAILED TO RELEASE FROM THE IGNITION SWITCH EVEN THOUGH REPEATED ATTEMPTS WERE MADE HOWEVER, ONLY AFTER AWAITING A HOUR UNTIL THE ENGINE COOLED DOWN THE KEY RELEASED INDEPENDENTLY. THE FAILURE RECURRED CONTINUOUSLY. THE VEHICLE WAS REPAIRED UNDER THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER: 14V171000 (ELECTRICAL SYSTEM) HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THE CONTACT WAS RESPONSIBLE FOR THE REPAIR EXPENSE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS UNAVAILABLE. ....UPDATED 09-03-14 *BF..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10621977August 13, 2014
STEERING
THE POWER STEERING WARNING LIGHT MAY OR MAY NOT HAVE COME ON THE FIRST TIME. BEING A CAUTIOUS DRIVER, I PULLED OVER ON A FAIRLY BUSY ROADWAY, AND BEGAN CALLING MY AAA NUMBER TO GETMY CAR TOWED. I DECIDED TO START THE CAR TO SEE IF WARNING LIGHTS WENT ON AND SLOWLY PROCEEDED FORWARD TO SEE IF THE STEERING RESUMED OPERATING, WHICH IT DID. I DROVE IT TO MY REPAIR SHOP AND THEY INVESTIGATED THE PROBLEM AND SAID I SHOULD TRY AND ENCOURAGE A RECALL. SO YOU CAN REALIZE THAT THIS PROBLEM HAS BEEN TIME CONSUMING AND HAS HAPPENNED TO ME ABOUT 5 MORE TIMES. MY FRIENDS WILL NOT RIDE IN MY CAR AND I GET PARANOID TO DRIVE IN THE CITY AND IT IS VERY NERVEWRACKING TO THINK YOU MAY NEED TO STOP IN HEAVY TRAFFIC AND HOPEFULLY NOT GET REARENDED! I FEEL PEOPLE THAT HAVE DEALT WITH THIS ISSUE DESERVE SOME SORT OF COMPENSATION . IT IS ALSO EMBARASSING TO HAVE TO BE SEEN IN THIS VEHICLE BECAUSE I CANNNOT AFFORD ANOTHER PRESENTLY AND REFUSE TO BURDEN SOMEONE ELSE WITH THIS VERY UNSAFE ISSUE BECAUSE I HAVE A CONSCIENCE. I FEEL I SHOULD BE ON A PRIORITY LIST??? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10622005August 13, 2014
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT RECEIVED RECALL NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBERS: 14V047000 (AIR BAGS, ELECTRICAL SYSTEM) AND 14V171000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT BOTH RECALLS EXCEEDED THE REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED ANY FAILURES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10621754August 12, 2014
STEERING, SERVICE BRAKES
I HAVE A 2004 ION WHILE DRIVING MY CAR I LOST POWER STEERING. THANKFULLY I WAS ABLE TO PULL OVER AND RESTART AND ONLY A FEW MILES FROM HOME. I ALWAYS HAVE MY DAUGHTER WITH ME AND SUPPOSE I AM NOT AS FORTUNATE NEXT TIME. SOMETHING NEEDS TO BE DONE TO COMPENSATE FOR THIS AND LESSEN THE DEATHS GM HAS CAUSED BY ALLOWING PROBLEMS THEY KNEW OF TO REMAIN UNFIXED. MY ION HAS A RECALL FOR POWER STEERING LOSS WHICH SAYS IT CAN HAPPEN AT ANY TIME OR SPEED. THIS IS VERY SCATTER. SO HERE I AM WITH A CAR I AM AFRAID TO PUT MYSELF.IN LET ALONE MY CHILD. I HAD AN IGNITION SWITCH RECALL WHICH WAS FIXED. I AM REQUESTING A LOANER CAR UNTIL THE PART IS READY TO FIX MINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10621755August 12, 2014
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
WHILE DRIVING IN PRE-DAWN HOURS (HEADLIGHTS & DEFROSTERS ON), STARTED SMELLING SOMETHING MELTING OR BURNING. THEN INSTRUMENT PANEL LIGHTS WENT OUT FOR A FEW SECONDS. INSTRUMENT PANEL LIGHTS THEN CAME BACK ON & STARTED FLASHING ON & OFF REALLY FAST. AT THAT SAME TIME, DOOR LOCKS STARTED LOCKING & UNLOCKING REPEATEDLY ON THEIR OWN. BURNING & MELTING SMELL WAS GETTING STRONGER. AS I WAS PULLING OVER, I ENTERED A MORE WELL-LIT AREA AND SAW SMOKE ACCUMULATING INSIDE CAR NEAR ROOF & TOP OF WINDSHIELD. SHUT CAR OFF IMMEDIATELY. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10621078August 9, 2014
UNKNOWN OR OTHER
IN LATE MARCH I CALLED KELLY AUTOMOTIVE, THE DEALERSHIP WHERE I BOUGHT THE SATURN TO SCHEDULE THE RECALL REPAIRS. THEY SAID PARTS WOULD BE AVAILABLE IN A FEW WEEKS. I HAVE CALLED REPEATEDLY TO FIND OUT WHEN THE PARTS WOULD BE AVAILABLE WITH A FEW WEEKS. LATELY, THEY CLAIM I NEVER HAVE CALLED, THEN WHEN I TOLD THEM I WOULD FILE A COMPLAINT THEY FOUND MY REQUEST. THE LAST TWO CALLS, THEY WOULD LOOK INTO IT AND CALL BACK. I NEVER GET RETURN CALLS. I CONTACTED GM AND THEY SAID I HAD TO WORK IT OUT WITH THE DEALERSHIP. JUST BEFORE FILING THIS COMPLAINT, I WENT ONLINE TO WWW.GMINGNITIONUPDATE.COM AND FILED OUT ANOTHER FORM, THIS TIME I REQUESTED SHEPERD'S IN KENDALLVILLE, IN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10619013August 5, 2014
EXTERIOR LIGHTING:TURN SIGNAL
TL* THE CONTACT OWNS A 2004 SATURN ION. WHILE DRIVING 25 MPH, THE TURN SIGNALS FAILED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10618155August 1, 2014
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:IGNITION:SWITCH
TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTAC STATED THAT THE KEY FAILED TO REMOVE FROM THE IGNITION ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED NO REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14E021000 (ELECTRICAL) AND HAD NOT BEEN ABLE TO SCHEDULE AN APPOINTMENT. THE DEALER INFORMED THE CONTACT THAT THE PART FOR THE RECALL WAS NOT AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10617482July 30, 2014
AIR BAGS
AN ACCIDENT OCCURRED WHILE TRAVELING ON THE TOLLWAY,THE OTHER VEHICLE CAME IN MY LANE,PASSING LANE, JUST AS I WAS PASSING HIM CAUSING MAJOR DAMAGE TO THE RIGHT FRONT,PASSENGER, PART OF THE CAR.THE AIRBAGS ON THE PASSENGER SIDE DID OPEN,NO PROBLEM.,THE DRIVER SIDE AIR BAG SPILT CAUSING THE POWDER TO COME INTO MY FACE.I DID LOSE A TOOTH BUT NEITHER THE OTHER PERSON INSURANCE WOULD NOT PAY FOR IT NOR MY HEALTH INSURANCE . ONE GOOD THING THE IGNITION DID SHUT OFF ,WHICH WAS GOOD BECAUSE THERE WAS A GAS LEAK WHICH COULD HAVE CAUSE A FIRE. I LOST OVERTIME PAY.MY JOB REQUIRES ME TO HAVE ALL MY TEETH BECAUSE I TALK FOR A LIVING. THIS CAUSE UNDO STRESS AND FINANCIAL HARDSHIP *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10616550July 26, 2014
STEERING
07/06/2014 - AS I WAS DRIVING IN A PARKING LOT, I, ALL OF A SUDDEN, HEARD THE WARNING SOUND AND NOTICED THAT MY STEERING WHEEL GOT STIFF MAKING IT MUCH MORE DIFFICULT TO STEER. I LOOKED AT MY DASHBOARD TO SEE "PWR STR" FLASHING ON MY DASHBOARD. I PULLED UP ON THE SIDE OF THE LOT, PARKING PERPENDICULAR TO THE LINES IN THE PARKING LOT AS IT WAS IMPOSSIBLE TO TURN INTO A PARKING SPACE WITH MY STEERING WHEEL PROBLEM. THIS POWER STEER ISSUE CAME UP AGAIN TODAY (07/26/2014) AS I WAS DRIVING HOME IN A FAIRLY BUSY STREET. I WAS ABLE TO PULL OVER ONTO THE SHOULDER THIS TIME. BUT THIS PROBLEM HAS HAPPENED TO ME 4-5 TIMES IN A SPAN OF 20 DAYS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10615636July 23, 2014
ELECTRICAL SYSTEM
THIS IS REGARDING THE GM RECALLS FOR MY 2004 SATURN ION. AS OF JUNE 5, THE RECALL WORK UP TO THAT POINT WAS COMPLETED BY MY DEALER, BUT I HAD PREVIOUSLY PAID FOR THE REPAIR, SO AM DUE A REIMBURSEMENT FROM GM. MY DEALER TOLD ME TO PROVIDE THEM WITH THE DOCUMENTATION FOR THE REIMBURSEMENT AND THEY WOULD TAKE CARE OF GETTING ME AN EXPEDITED REIMBURSEMENT. THAT DOCUMENTATION WAS DELIVERED TO MY DEALER ON JUNE 5TH, BUT THE DEALER HAS NO INFORMATION REGARDING MY REIMBURSEMENT, EVEN AFTER INQUIRING WITH THE DEALER SEVERAL TIMES (JUNE 6TH, JUNE 18TH AND TWICE IN JULY), THE DEALER HAS NOT PROVIDED ME WITH *ANY* INFORMATION. I HAVE FAIRLY DETAILED INFORMATION REGARDING MY INQUIRIES AND THE RESPONSES (OR LACK OF RESPONSE) FROM THE DEALER. WHAT CAN I DO IN ORDER TO GET THE DEALER TO SUBMIT THE REIMBURSEMENT PAPERWORK ASSOCIATED WITH THIS RECALL? I DON'T WANT TO SUBMIT IT AGAIN MYSELF UNTIL I KNOW THE DEALER HAS NOT SUBMITTED IT SINCE I DON'T WANT TO CAUSE ANY UNDUE COMPLICATIONS. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10614978July 21, 2014
POWER TRAIN
TRANSMISSION FAILURE - SHORTLY AFTER THE 2004 SATURN ION HIT 100K MILES, THE TRANSMISSION FAILED. I HAD TO REPLACE THE TRANSMISSION AT THE DEALER FOR A COST OF $4,620.93. IN DOING RESEARCH IT APPEARS THAT FAILING 2004 SATURN ION TRANSMISSIONS ARE WIDESPREAD AROUND THE 100K MILE MARK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10610611July 15, 2014
ELECTRICAL SYSTEM:IGNITION, STEERING
TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING) HOWEVER, THE PART TO PERFORM THE REPAIRS WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 09/02/14*LJ UPDATED 09/17/2014 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10610730July 15, 2014
ELECTRICAL SYSTEM
WENT TO HAVE THE IGNITION RECALL PERFORMED. CAR WAS WITH GM FOR OVER A MONTH. PICKED UP THE CAR. DROVE TO WORK. NEXT DAY DID NOT START. CALLED TO HAVE CAR TOWED BACK TO GM. GM HAD CAR FOR A DAY OR SO. REPLACE THE, IGNITION CYLINDER. HOPEFUL THAT IT IS REPLACED. CONCERN IF THE POWER STEERING HAS AN ISSUE. BEFORE GOING BACK TO WORK AFTER THE CYLINDER WAS REPLACE. TECH, FORGOT TO SET OR REPLACE THE COLUMN. STEERING OUT OF PLACE. I LIFTED THE COLUMN BACK INTO PLACE. UNKNOWINGLY, I DROVE IT FROM THE DEALER WITH IT OUT OF PLACE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10609904July 11, 2014
STEERING
COMPLETE POWER STEERING FAILURE AT LOW SPEED. POWER STEERING DID NOT RETURN, AND CAR WAS MANUALLY STEERED DIRECTLY TO THE DEALERSHIP WHEREUPON THE DIAGNOSIS WAS THE POWER STEERING MODULE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10609205July 9, 2014
ENGINE, ELECTRICAL SYSTEM:IGNITION:SWITCH
TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER THE NHTSA CAMPAIGN ID NUMBER: 14E021000 (IGNITION SWITCH). THE CONTACT STATED THE REPAIR DID NOT REMEDY THE FAILURE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 133,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608359July 7, 2014
ELECTRICAL SYSTEM, STEERING, AIR BAGS
S10 DIRECT REPLY- TO THE SECRETARY FROM CONSTITUENT RE EXPRESSING CONCERNS REGARDING GENERAL MOTORS RECALLS ON 2004 SATURN ION (RECALL NOS. 14063/14113 AND 14115. DATE OF PURCHASE DEC. 27, 2013). *SMD THE CONSUMER STATED ON JANUARY 10, 2014, THE VEHICLE WOULD NOT START. ROADSIDE SERVICE WAS CALLED, AND THEY CHARGED THE BATTERY. AS THE CONSUMER BEGAN BACKING OUT OF HER PARKING SPACE, SHE NOTICED THE VEHICLE SEEMED VERY STIFF; SHE DID NOT IMMEDIATELY NOTICE THE POWER STEERING SIGNAL AND CONTINUED TO MANEUVER THE VEHICLE. SHE DROVE TO THE DEALER, ABOUT A MILE AWAY WITH POWER STEERING. WHEN SHE ARRIVED, SHE MENTIONED THE POWER STEERING ISSUE AND THEY REPLACED THE BATTERY. A FUSE WAS REPLACED, WHICH CORRECTED THE ISSUE, BUT ONLY TEMPORARILY. THE CONSUMER STATED THE POWER STEERING AND IGNITION PROBLEM WERE RESOLVED. HOWEVER, WITHIN THE PAST TWO WEEKS, SHE ENCOUNTERED ANOTHER PROBLEM. THEY KEY BECAME STUCK IN THE IGNITION AND WOULD NOT RELEASE. WHEN THE KEY FINALLY RELEASED, THE VEHICLE WOULD NOT START, EVEN THOUGH THE INTERIOR LIGHTS WERE ON. UPDATED 11/19/14. *JB UPDATED 11/24/14. JB UPDATED 12/04/14*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608460July 6, 2014
ELECTRICAL SYSTEM:IGNITION
KEY AT TIMES DOES NOT COME OUT OF IGNITION SWITCH. EVEN THOUGH THE SWITCH WAS REPLACED TWICE.THIS HAS BEEN A ON GOING ISSUE AND STILL HAS PROBLEMS TODAY. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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